New Amsterdam (2018–…): Season 2, Episode 3 - Replacement - full transcript

Max takes a chance on a new assistant and goes toe-to-toe with the board on a new plan. Iggy struggles to figure out what is causing a unit-wide illness. Kapoor receives some shocking news.

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I've been down an assistant,
and I need someone

who can keep the trains running
at one of the most

complex health institutions
in the country.

I have specialized in logistics

at not-for-profits with
client bases north of 100,000.

Well, I oversaw operational budgets

at best-in-class public hospitals

in Boston and Philadelphia.

Boston and Philadelphia.

Uh, you'll need to be proficient

in a bunch of boring yet very
complicated admin software



that, uh, frankly,
I don't know how to use.

I have four years experience

consulting on next-gen EHR coding.

Well, I've secured multiple grants

to install electronic records
systems at rural hospitals.

Wow, is that a pie chart?

Mm-hmm.

It's very... detailed.

I don't own a computer.

You don't, um...

Any medical sector experience, or?

No, sir.

No.

It's, uh...



- Todd Benson.
- Todd Benson, yeah.

Uh, quick question, buddy,
I don't mean to be rude,

but are you sure
you're at the right interview?

Yes sir, um,

I've had a little trouble
transitioning from my last job.

Which was what, exactly?

Well, on a given day,
I would organize information flow

between the British,
the French, the Afghans,

and 90 Chinook helicopters.

You're a veteran.

Yes, sir. Army, four tours.

- Is that on your, uh, résumé?
- No, sir.

I found that it freaks some people out.

Oh, right.

Well, uh, Todd,

I'm sorry to say this,

but I don't know
if you're the right... fit.

As much as I'm deeply indebted
for your service.

I need this job, Dr. Goodwin.

My VA insurance
can't cover a gopher hole,

and more than that, I...

I need a place to feel useful again.

Well, um, how about this?

Why don't I have HR keep you
in mind for something that, uh,

better suits your skill set?

I spent six years in the Middle East,

coordinating four languages,

$3 billion worth of military gear,

and the lives of my friends.

I may not know computers,

but if there is one thing my
skill set definitely includes,

it's knowing how to
make the trains run on time.

All I'm asking is you give me a shot.

Welcome to...

I am so sorry,

but in order for
the drug tests to be valid,

I have to, um, to watch.

Well, I have peed in front
of you a million times.

You just weren't the
deputy medical director then.

And, my job didn't depend on the results,

and you know what?

I kinda wish I hadn't worn
such sexy underwear.

How about we change the subject?

I'm thinking about adopting...

I have been having sex
with my physical therapist.

What? No.

Zach Ligon?

I know, I know, I know, he's the worst.

He is smug and shallow, and...

I needed a distraction, okay?

- He's your doctor!
- He's my colleague.

Who then tragically became my doctor,

but you know what?

I'm totally over it and
it's never gonna happen again.

I mean, I shouldn't judge.

After all, this is the most
intimate I've been anybody

since Akash and I broke up.

Then I am glad that
I wore my sexy underwear.

Oh... I don't know.

Before the crash, I thought
I'd figured it all out.

Not just with him, but as a doctor.

You know what? Don't do that.

Look, it didn't work out
with a guy you were dating.

Join the club.

You're killing it as a doctor.

Look how much money you raised
for precision oncology.

"Dr. Helen" raised
that money, not Dr. Sharpe.

Oh, God.

Don't be so quick
to discount your celebrity.

'Cause life...

it's a little bit like a drug test.

It counts more... when people watch.

You have the face of a man

who just paid off his student loans.

Hey, Evie's coming back
from San Fran tomorrow.

Been six weeks already? That went fast.

For you.

I'm planning a wedding by myself.

I can't relate
to people in love.

Renée, Renée, Renée...

Don't say it, Dr. Reynolds.

Well, what's it been? Two weeks
since our coronary artery bypass?

Looks like you reopened the
vein at the extraction site.

I fell.

Well, that's quite a fall, Renée.

The fall wasn't so bad.

It's just that I couldn't get up.

How long were you on the ground?

14 hours.

Renée.

I know, I know.

Ever since Patrick passed,

it's just been me.

- Well, who found you?
- The delivery man.

He knocked on my door by mistake.

He was looking for my neighbor.

It was so humiliating.

No, come on. No, hey...

I'm here.

I'm gonna get you fixed up, all right?

Vince Martinelli, 47.

BP 80 over 40, he's tachy
with a heart rate of 130.

Diaphoretic and showing signs
of dehydration.

Found him collapsed at a
construction site over on 19th.

Thanks, we'll take him from here.

Mr. Martinelli? My name is Dr. Bloom.

- Am I dying?
- Not if I can help it.

Let's hang a liter of PlasmaLyte.

We're gonna run another EKG

to figure out what's going on
with your heart, okay?

Has this ever happened to you before?

No, never.

Been feeling like I was coming
down with the flu all week,

and then this happened.

Well, good news is you're
not having a heart attack.

When can I be back on the job?

One step at a time, okay?

No hours, no pay, Doc.

I get it, but there is
something going on.

You notice anything else recently?

Yeah, well...

My pee...

I've seen some blood in there, too.

That's bad, right?

Todd, I know that your military service

has instilled in you
a deep respect for rank,

but if you're gonna replace
my old assistant,

then I need you to be
way less respectful.

- Yes, sir.
- No, sir!

See, there's no sir-ing at New Amsterdam.

Just loosen up,
speak your mind, you know?

Yo, Max, wait up.

Yeah, see, Dr. Reynolds
is a perfect example

of our informal, laid-back vibe.

Uh, permission to speak freely?

- Granted.
- Todd...

I got a post-op patient

who has just readmitted after falling.

Now I gotta stitch up
her graft on her leg, again.

Medicare should cover the surgery.

Well, they should.

What they don't cover
is the in-house checkups

my patient really needs to make
sure she doesn't come back again.

You're talking about a live-in nurse?

No, no, Max, just check-ups.

Look... this isn't the first time
this has happened here.

Unless we do something,
it won't be the last.

All right, I'm on it.

I will take it to the board this morning.

- Yes, sir.
- Nope, don't start that.

Yes, sir.

That's not a thing!

Is it possible we got the wrong day?

Or... time or, uh, place?

Is this the right room?

Well, you're five minutes early.

- How did that happen?
- Punctuality shows discipline.

If you can't rely on someone

to be on time, how can you rely
on them for anything else?

Guess we've just been...
kind of winging it, Todd.

Vince Martinelli's labs,
hot off the press.

Normal, normal, normal, within range...

wait, wait...

his cobalt serum value
is 60 micrograms per liter?

Cobalt poisoning. How'd he get that?

Okay, uh, page Sharpe

and get the Department
of Public Health on the line.

We may need to shut down
his construction site.

Resolve to renew our partnership

with Le Bernardin for next year's gala.

Second?

The motion proceeds. All in favor?

Then très bien for Le Bernardin.

Next item, the gala's theme.

I'm thinking...

masquerade.

Point of order, uh...

Sorry, am I saying that right?
Is it point of order?

It's a thing you can say.

Good, point of order.
This is a waste of time.

Uh, masquerade, no masquerade...

doesn't really matter.

I'd like to talk about Renée Hamrick.

Max, we have an agenda...

Renée Hamrick had heart surgery here

three weeks ago, and she made it.

But because of nonexistent post-op care,

she ended up back in our hospital today,

to do it all over again.

So I would like to propose the New
Amsterdam Visiting Nurses Agency.

We sent select nurses
to our patients' homes

to provide after-care check-ins

and at this year's gala
we can all raise a glass,

knowing that
what happened to Renée Hamrick

will never happen again.

All in favor?

Someone has to second.

Can I get a second?

Can I get a second?

No second.

Dr. Goodwin's
characteristically uplifting

yet exorbitantly priced
proposal is rejected.

Next topic: Selecting
our newest board member.

That's it? This is our...

The binders in front of you
have a bio of Lamont Hallstrom.

Lamont is a top dog at AQP's hedge fund

and he's eager to serve.

Now, we vote tomorrow morning,
10:30 sharp.

But since he's running unopposed...

Yeah, actually,
he's not running unopposed,

and correct me if I'm wrong,

but our by-laws state that any
member can nominate candidates,

so as a member...

I happen to have
the perfect candidate in mind.

So, who's your perfect candidate?

No idea, Todd, but I've got
24 hours to figure that out.

Oh, so you lied to your superior?

The board is what you get
when power is in the hands

of rich people whose only
friends are other rich people

who've never even met
a regular guy like you or me.

But you're rich.

Me? No, not by a long shot.

Are you debt-free
and making six figures a year?

- Uh, well...
- Then you're rich.

Yeah, but not, like, rich-rich.

Are most of your friends other doctors?

I mean, kind of, but...

So then your friends are rich.

What are you getting at, Todd?

Well, actually,
you're a lot like the board.

I'm like those guys? No, no, no.

They... they're board people, okay?

They all went to Harvard.

Where'd you go?

Brown, but that's liberal Ivy.
It's totally different.

- Okay.
- You know what, Todd?

You're dismissed.

Rohan Beta!

Is there a game tonight?

Did I forget to put it in my calendar?

No, no, we didn't have plans.

I have some news.

News?

Come, sit, sit.

What is your news?

Um... my band...

we, uh, kind of have
this cool thing going.

What cool thing?

It's a tour, a big tour.

Huge, actually.

We're gonna be on the road for months.

Now, I know you don't approve...

No, no, no, no.

You're following your dreams.

I'm very proud of you, Beta.

I would like to help.

Can I send you some money
while you're on the road?

Isn't that what you call it? On the road?

Yeah.

But no, I need to do this on my own.

There's one thing you could do for me.

Anything you need.

Look out for Ella for me.

I don't want her to feel too alone.

Oh, of course I will.

You guys are so annoying... seriously!

No, guys, we have to start
over... he didn't say anything.

- It doesn't matter!
- Yes it does.

That's the point of the game.

Say something!

- Okay.
- It's always the same thing

with her... it's like she's
the only one with problems.

Okay, okay, Shoshanna.

It's fine to have emotions in here.

Obviously, that's the whole point,

but let's try to remember
intent versus impact, okay?

Emily, what's going on?

What's happening with you?

I just feel alone.

Why do you think you feel alone?

Come on, back in the circle here.

Nobody cares what I think.

I don't matter to anyone.

#truth.

Shoshanna, please.

You know, it's okay to feel alone.

We all feel alone
from time to time, right?

Even when we aren't, right?

Daniel, what about you? How do you feel?

Yeah, I guess I feel alone sometimes.

And I...

and I just...

Ooh, hold on. Emily?

You okay?

Something...

something smells weird in here.

Like rotten eggs.

Okay, well, I'm...
I don't smell anything, so...

I smell it, too.

Like, really gross rotten eggs.

Um, you're all smelling it?

Okay, uh, let's be safe.

Everyone, come on, let's get up.

Up and out of the class.

We will go to a less stinky locale.

Come on, Emily, you'll be okay. Come on.

All right, everybody down.
Yep, you know where to go.

Something wrong?

Um, maybe, yeah.

Can you get maintenance?
We may have a gas leak.

Great news for Renée Hamrick.

Oh, the board approved visiting nurses?

Not yet, not by a long shot.

But, once they approve my new candidate,

I am confident they will.

That's fantastic.

Who'd you, uh, sucker into
signing up for that?

No, no.

Yeah.

Just hear me out,

because I need an ally on the board,

one of us, someone who can make sure that

when programs like the Visiting
Nurse's Agency come up,

Brantley can't just...
brush 'em aside.

- What time are the meetings?
- 10:30 on Wednesday.

Look, Max, I'd love to help,

but the reason that the board
meets at 10:30 every Wednesday

is because they don't have other jobs.

I have surgery.

It would suck to miss surgery,

but, it could mean that
the next Renée Hamrick

wouldn't need additional surgery at all.

So, think about it.

Come on buddy, what do you say?

Me and you, shaking things up.

All right, I'm in.

Yes, yes! Thank you.

- Dr. Reynolds?
- Mm-hmm.

- No.
- No?

- $4.75.
- Keep it.

- Oh, thank you.
- No, don't thank her.

She's undermining elections.

No one's undermining anything, Max.

Mm-hmm.

I'm giving you reality,

a thankless task
which appears to be my lot.

Dr. Reynolds is accomplished.

He is dynamic, he knows
this hospital inside and out.

Can Dr. Reynolds raise seven figures?

No.

Can he donate it himself? No.

Ergo, he's out.

Money is how programs

like the Visiting Nurse's
Program gets funded.

If you want to play this game,

bring me a candidate
the board can actually use.

Like another rich sycophant?

Like a CEO, a hedge fund
manager, or a celebrity.

Better yet, all three.

Happy hunting!

Oh, oh.

Okay, um...

Is Emily gonna be okay?

I'm handling it, Daniel.

You didn't exactly answer the question.

Okay, you know what? That's enough.

Head to the classroom, everybody.

Thank you, I'll be there in a second.

Thank you.

Here, yeah, come on. Take a seat.

Not feeling any better, huh?

My head still hurts and I'm seeing spots.

Yeah, you know, natural gas,

it can deprive our body of oxygen

and it causes all these
nasty little symptoms.

It's called hypoxia.

No gas leak.

I'm sorry, what?

No gas leak? Um, hang on.

Just keep breathing, okay kiddo?

What are you talking about?

Emily is literally retching
her guts up on the floor.

Building services checked
the entire floor twice.

All right, page Kapoor.

Thank you.

I don't want any trouble.

I understand that, Mr. Martinelli,

but we need you to tell us

what you've seen
at your construction site.

Any old signs of labels
talking about cobalt,

or other heavy metals?

No, nothing like that.

What about old insulation?

They're running a clean shop, I swear,

and they're square by me,

especially how they treated me
since my accident.

What accident?

I was welding early on on the joists,

fell 10 feet and shattered my hip.

Gosh, you're lucky that was all.

And I was out a while.

But the foreman,
after my hip replacement,

put me on site hauling.

He didn't have to do that.

Um, what do they have
you doing as a site hauler?

Driving the trash away.

It's the cushiest job
I've ever had for the money.

Mr. Martinelli, are you okay
if we check something?

- With that?
- All you're gonna feel

is a slight pinch and some pressure.

Bloom, that's not blood.

What the hell?

Mr. Martinelli,

you're being poisoned
by your artificial hip.

Emily's symptoms could be
caused by any number of things.

I need to order some further tests.

Oh, come on, don't give me that.

Your beautiful mind
already has a diagnosis.

No.

I have a hypothesis.

I suspect Emily is suffering
from a complex migraine.

- A complex migraine?
- Iggy!

Come quick, something's wrong.

What?

Oh, whoa.

You might need to revise that hypothesis.

So, Renée Hamrick is here

for an I&D in the primary closure

of her left leg's
saphenous vein graft site,

and the position looks good to me.

We're ready to proceed.

Okay.

Alicia, go ahead and start
the general anesthetic.

And for you, I've got some good news.

Usually you wait till
after the surgery to say that.

I was just appointed
to the hospital board.

And for my first act in office,
I intend to make sure

you have someone
to check on you post-op...

free of charge.

You can do that?

Oh, absolutely.

See you when you wake up.

Dr. Reynolds!

I'm in the middle of something.

Okay, I have some bad news,

so I'm just gonna say it really
fast: you're not on the board.

What? Well, who'd you get?

No one. They just,
you know, didn't want you.

Max, I just promised this woman

that we would look after her
this time around.

And we're gonna keep that promise.

How, exactly?

I think I know.

Do you know how hard the FDA makes it

- to answer one simple question?
- What's the question?

If we put this hip into someone's body,

will it kill them?

Is that a real question?

The FDA stopped approving
metal-on-metal hips in 2016

due to higher risks,
but how does that help

the 3,000 patients that we gave
these hips to before 2016?

I am so glad you asked that,

because that is exactly the kind of issue

that you are gonna be solving

when you are on the board
of New Amsterdam.

On the board?

You're my first choice.

You don't want Dr. Sharpe,
you want Dr. Helen.

Yes, that is true,
Brantley needs a celebrity.

Max, when you first got here,

you asked me to scale down on publicity

and scale up on medicine,

which gave me purpose,
a renewed sense of self,

something I could really use
right about now.

I know, but I really need

one of us on the board
to make a difference,

someone who represents our views,

and Brantley already nixed Reynolds.

Oh, gosh, I thought
I was your first choice.

First in my... heart.

Oh Max, I would love
to help you and this hospital,

but Brantley will never approve me,

celebrity or not,

because effective chairmen
only approve board members

that they agree with,

and that's most definitely not one of us.

Okay.

- Dr. Goodwin.
- Whoa.

It's not a covert operation, Todd.

You need anything?

Nope, I'm all good,
and by all good I mean all bad,

but in your free time,

feel free to run some errands
or stop by the VA.

Unless I have six weeks of free time,

I won't be able to deal
with the wait at the VA.

Oh, well, let me make a call.
I'll get you in.

Nope, thank you... I don't
want any special treatment.

It's what you get
with socialized medicine.

Oh, and you're not
a fan of socialized medicine.

- It's un-American.
- It's un-American?

What could be more American
than helping people?

A system that embraces competition

rather than relying on
a captive patient population.

We are standing in a public hospital,

and as the guy who runs this place

chock full of socialized medicine,

let me assure you, Todd,
we're doing a good thing here.

But in a socialized market,
there's no incentive

for hospitals to provide better care.

This hospital has 1,000 beds,

sees over 100,000 emergency
room visits every year.

- We don't...
- Max!

Max! Hey, hi! We, uh... hi.

So, we feel obliged to tell you
that we may have an outbreak

of Legionnaire's disease in the hospital.

But, uh, it's cool.
We have it totally under control.

Uh, we don't.

Not yet, but very soon.

Yeah, it's, like, old water
systems, faulty AC units, you know.

It was only a matter of time.

Good, got it?

Okay.

You were saying? About this hospital?

Okay, this plasmapheresis
machine will filter your blood

and it'll help save
your remaining kidney function.

How is this even happening?

The ball joint and the socket
of your artificial hip

are made of a cobalt alloy.

The metal parts
are rubbing against each other

and the friction is causing

the cobalt to flake off
into your bloodstream.

How do you stop it?

We are, uh, going to need
to replace your hip, Vince.

Ah, no.

And how do we know
this won't just happen again?

Wedlow Medical, the manufacturer,

claims to have fixed the problem

with their newer models.

Claims to have fixed it?

This is my body!

Who's gonna pay for the surgery?

Or the time I'm out of work?

It took eight weeks last time.

You think my worker's comp
is gonna cover this again?

- No way.
- Vince...

No, this'll bankrupt me.

Listen to me, Mr. Martinelli.

That is not gonna happen,
I promise you I'll make sure of it.

And then who the hell is gonna pay?

They are.

The antibiotics aren't working.

Symptoms are just getting worse.

- For which patient?
- For all of them.

Fevers are all over 100,

Daniel's vomiting has increased

and Shoshanna's shortness of breath...

Um, where is Shoshanna?

Shoshanna, what are you doing here?

"Low stimulus room."

- Okay.
- I couldn't take any more

of the crying and the puking
and "Will Emily be okay?"

How are you feeling?

- Fine.
- Fine?

May I?

Breathe, please.

Once more.

No bronchial constriction.

Any nausea?

No.

Normal.

Hey, Shoshanna.

How long have you been in here?

Not long, I just needed
someplace quiet to journal.

How come she is the only one better?

You keep journaling, okay?

Iggy, this is hardly
any time for stress eating.

What?

No, I'm not stress eating, Vijay.

I think I know how I can fix this.

How?

With these.

You really think this is gonna work?

Well, you know what they say
about a spoonful of sugar.

- Okay.
- Yeah.

You have something called MPI,
but this will make you feel better.

- When?
- Almost instantaneously.

- Is this candy?
- Nope, it's medicine.

Fast-acting.

- Just one pill?
- Just one pill.

- Can I chew it?
- No.

- Swallow.
- ♪ Yeah, baby

Are you sure this isn't candy?

Yes.

Should I take one, too?
I could've been exposed.

No, no, no,
you're too old to contract it.

Too old?

Yes, MPI stands for
"Mass Psychogenic Illness,"

also known as Collective
Obsessional Behavior,

also known as...

Mass hysteria?

Bingo.

Yes, MPI tends to crop up

in isolated, pressurized
groups of young people,

much like fancy boarding schools...

our psych ward.

Or Salem.

Yeah, and once it gets rolling,

it transmits by line-of-sight,

much like an actual physical virus.

That's why Shoshanna improved
once she was isolated.

So wait, after all this,
no one was actually sick?

Well, I wouldn't say that.

And the symptoms are about
as real as they get, clearly.

But, um, a psychological
problem requires...

a psychological cure.

Preferably cherry-flavored.

Hi, uh... oh, sorry. You okay?

I'm working on it.

Good, 'cause I'm in a bit of a pickle.

Um, so, I need help filling
an extra seat on the board.

Oh, I'm in. Oh, thank you.

You know what?
The busier I am, the less pain I feel.

Actually, I was kind of hoping

to fill it with your mother.

My mother?

Yeah, okay, hear me out.
You said that she runs

in wealthy socialite crowds, right?

Which is great,

because Brantley will assume
that she is one of them.

But here is where
the plan gets really good...

she will secretly
be working for us, right?

Our man on the inside.

You can tell her
how to vote and what to back

and what to bring to the floor...

Like a puppet?

Yeah, more like a Trojan Horse,

but for the good guys.

Max.

She can't be trusted.

Well, that's okay, I mean,

even if she doesn't go with us
every time, it...

No. No, I mean she can't be trusted

to show up, anywhere.

Except for maybe a hosted bar.

And even if we programmed her,
she would still vote

for whoever was doing
the shaking and the pouring.

Got it.

I didn't know that, sorry.

No, no, don't be.

No, it helps to be reminded

I am genetically predisposed to it.

Guess you're gonna
have to go with plan B.

Yeah, plan B failed...

several plans ago.

Paging Dr. Goodwin.

Page me as soon as she wakes up.

Will do.

- Evie.
- Hey babe, how's it going?

Well, I, uh, just had to redo a surgery

because our health care system
only goes halfway when it matters.

- That sounds frustrating.
- Oh, well, it is.

But I'll be all right, you know why?

Because you are coming home
to me tomorrow.

Evie?

Okay, so don't freak out,
this is good news.

HHC is so impressed by my work,

they've asked me to stay here
for two more weeks.

Two more weeks?

I know, but I have to
see this job through.

What's the point of only going
halfway when it matters, right?

I gotta go.

Floyd, wait, I...

- Vijay?
- Ella?

Have you seen Rohan?

He was supposed to meet me here
two hours ago.

Yes, I saw him.

He came to say good-bye
before he left on the tour.

What tour?

Um, his tour on the... with the band?

Oh, my God.

For the last two hours

I've been trying to convince
myself this wasn't happening.

I should've known he couldn't handle it.

But to disappear like a coward?

I don't understand.

There's no tour, Vijay. He lied.

He bailed.

W-why would he do that?

I'm pregnant.

Dr. Kapoor, Dr. Kapoor!

Get me Ativan, now!

1 mil Ativan.

I thought everyone was getting better.

They were.
Everyone else is, just... Emily...

60 lpm, high flow 02.

- Pulse ox 95.
- What's wrong with her?

I don't know!

She's stabilizing.

I-I'm sorry.

Because you personally
brought this to our attention,

Wedlow Medical is willing
to cover the cost

of Mr. Martinelli's new hip replacement.

And?

We'll also cover Mr. Martinelli's
rehabilitation and lost wages.

Yeah, no, that's not gonna work for us.

Because I discovered

that when the FDA banned
metal-on-metal hips,

your company simply coated
those defective hips.

Mr. Martinelli would like
your 100% ceramic hip.

The one that won't poison me.

Those are triple the cost.

Oh, I wasn't done.
We'd also like Wedlow Medical

to provide the ceramic hip free of charge

to any new patient

who suffers a malfunction
of your coated devices.

Dr. Sharpe, we don't have to
offer your patients anything.

We're in full compliance
with the FDA, in fact,

we only took this little
meeting because, frankly,

we're big fans of Dr. Helen.

Brilliant.

Then Dr. Helen will go on TV
and broadcast to the world

how Wedlow Medical's poorly
designed products harm patients.

And perhaps I'll bring this
to drive my point home.

It's joint fluid.

We found it inside Mr. Martinelli's body.

You do that, and we'll crush you

with so many defamation suits,

you'll never practice medicine again.

I'd like to see you try.

They'll destroy you.

They have bottomless pockets
and a fleet of lawyers and

they will destroy everything
that you have ever worked for.

They only see me as
Dr. Helen, a TV personality,

so I intend to put
that personality to good use.

Yeah, and what about Dr. Sharpe?

She is out fighting for her patients,

something that you do
every single day, and yet,

you're asking me to pull my punches.
Why would you do that?

Because this will end your career,

and I can't do this without you.

I'm not...

fully...

here.

Part of me is still...

on that ambulance.

You push me away,

and you expect me to understand.

And then you need me?

And you use your feelings as leverage.

You think I'm using Georgia
to manipulate you?

I don't what you're doing
because you won't ever talk to me.

- I can't talk to you.
- Why?

Because I'm trying to spare you.

I don't want you to feel...

this.

I don't want you to experience...

this...

And it's not fair.

I know.

None of this is fair.

We can just toss "fair" out the window.

Max, when you need me, I am here for you.

For all of it.

But not at the expense of my patient.

As awful as it sounds, in regards to

some of the larger
medical device companies,

we've just become guinea pigs
for their inferior products.

It's not as if it's a microwave

that you can return or get recalled.

Exactly. We're talking about products

that are surgically implanted
into your body.

In your spine, your heart, the hip.

And if these products fail, you get sick.

Or worse, you die.

I have a brave, hardworking patient

whose life has been turned upside down

by one of these products.

The time has come to make a stand.

When we come back,

Dr. Helen will reveal which
company to avoid and why.

And, we're out!

_

And we're back in 3, 2...

Welcome back to "The Night Shift".

I'm here with Dr. Helen,
who has come to warn us

about a company that harmed
one of her patients.

Dr. Helen?

I'm...

actually not here

to shame any one particular company,

because in truth, they're all
in compliance with the FDA,

and that's where the real fault lies.

So you're taking on the FDA?

It appears that way, doesn't it?

The FDA need to enact real
regulations on medical devices

that protect patients,
not corporate profit.

We need clinical trials

before implanting heavy metals
into our body.

We need oversight. We deserve that much.

So what can our viewers
at home... what can they do?

Call your representatives,
demand to be heard.

If we want change,

then we have to be
the ones to initiate it.

Dr. Bloom, we don't have a session today.

We do.

For the next seven minutes.

Remember to sit still, Emily.

Dr. Kapoor, the results are up.

You have what is called a meningioma.

A tumor on the lining of your brain.

It's been causing all your symptoms.

Yeah, that sounds a lot worse
than it actually is.

Meningiomas are usually benign.

Once we remove them, you
will be back to your old self.

Did everybody have one
of these tumors, too?

No, they didn't.

They saw you getting sick

and then they believed
that they were sick, too.

So I did this to them?

No.

Emily, you didn't do anything.

They saw you and
they were affected by you.

You know what that means?

That they all hate me now?

No, it means that you're not alone...

That we're all connected.

Main hoon na.

What?

In Bollywood movies,

they would say, main hoon na.

Vijay, if you're here
to make excuses for your son,

you should leave before I lose it.

I went to Rohan's apartment,

to his office, called up his sponsor...

I couldn't find him. My son is gone.

Yeah, well...

When life overwhelms him, he...

he always runs away.

But not me.

I wish for you to know that.

Vijay?

Main hoon na?

What does that mean?

"I'm there for you."

It's time for the board meeting.

Ugh, we promised we'd
help that woman and we failed.

I don't have the votes for
the Visiting Nurse's Program.

Well...

a nanny state program like that
probably wouldn't have worked, anyway.

I get that we all have different...

political beliefs, Todd,

but that woman needs help,
and she needs it now.

I understand that.

And self-reliance is the key
to a good life,

and it doesn't take
taxpayer money to achieve.

Okay, okay, what about this?

What if instead of wagging your
finger or disagreeing with me,

what about you help her?

Give me a self-reliant solution
that helps Renée Hamrick.

Get her a dog.

Get her... a dog.

Adopt a dog for her.

Then you hire a dog walker
to come by once a day.

To... check on her.

Twice, pick up and drop off.

How much was this nurse's agency

gonna cost you per day?

Um, around $200.

I bet you can get a dog walker for $20.

Todd...

have you ever thought about
being on a board?

A CEO, a celebrity,
or a hedge fund manager.

That's what you said, right?
That's what this board needs, a leader.

Uh, someone acclaimed or someone rich.

Sergeant Todd Benson is a leader.

He asked for loyalty in a setting

more intense than any
boardroom, and he got it.

And...

You don't get more acclaim than a veteran

with a Purple Heart and
a host of other decorations.

You left one out.

I respect your service,
Sergeant, we all do,

but the category Max conveniently skipped

is the most important one: money.

Having it, donating it, raising it.

That's what a board member does.

Yeah, that's why you need Todd.

Todd did something today that
most of you would call impossible.

He changed my mind.

And he did it using the kind
of insight that you get

when you spend your life
making more out of less.

Economic diversity can lead

to innovative solutions
to dollars and cents problems.

Yes, money, that's what boards do.

That's why this board needs someone

who knows what it's like to not have it.

How do we know he's not just
going to vote however you say?

Him? No, he's gonna vote with you

more than he votes with me.
We can barely agree on, um...

literally anything.

Yeah, but we do agree on one thing,

and that's that we both want to help.

He just helps in a way
that's less "one of us"

and more like the people

that New Amsterdam is trying to serve.

Before we vote on Lamont Hallstrom,

resolve to nominate Todd Benson

to the board of New Amsterdam Hospital.

Is there a second?

The motion proceeds. All in favor?

The votes have it.

Welcome to our newest board
member, Sergeant Todd Benson.

Congratulations.

Oh, and the board is an unpaid position,

so I think in this case
we can make an exception.

Salary equal to what he's surrendering

as my assistant seems fair.

Can I get a...

second?

There you go, yep.

Evie, hey look,

before you say anything,
I've gotta apologize.

I just, uh, I miss you.

I miss you, too.

And I'm so lucky to be marrying a man

who is excited to plan
our wedding while I'm here.

I just...

I feel so far away...

you know?

Well, there's gotta
be something we can do.

One second.

♪ Even pray to heaven above

Caterer needs a decision by tomorrow.