Kitchen Nightmares (2007–2014): Season 7, Episode 2 - Pantaleone's - full transcript

FOR THE LAST SEVERAL YEARS,

CHEF RAMSAY HAS TRAVELED
ALL ACROSS AMERICA...

YOU ARE IN DENIAL.
NO!

AND ENCOUNTERED
SOME MEMORABLE OWNERS...

WAKE UP!
YOU WAKE UP!

ONE BEING MORE STUBBORN...

TELLING YOU ONE LAST TIME.

THAN THE NEXT.

IT WAS FRESH, TO THE DAY.

THEY'RE NOT CRAP,
AND THEY'RE DELICIOUS.

WHY DON'T YOU GET THE
OUT OF MY RESTAURANT?



WANT ME TO GO?
I WOULD LOVE YOU TO GO.

BUT TONIGHT,

ON KITCHEN NIGHTMARES...

ARE YOU NUTS?
COMPLETELY.

AT AN ITALIAN RESTAURANT
IN DENVER...

"DENVER'S BEST PIZZA."

THERE'S A HUGE MISTAKE
ON THE AWNING.

THERE'S A HUGE MISTAKE
ON THE AWNING.

CHEF RAMSAY FACES OFF

AGAINST THE MOST STUBBORN OWNER
HE HAS EVER MET.

WHAT THE HELL
ARE YOU GUYS DOING?

PETE IS CLEARLY LIVING
IN THE PAST,

CLINGING TO POSITIVE REVIEWS
FROM 20 YEARS AGO.

WE ARE NOT IN 1985, PETE.



HIS WIFE, PAULETTE,
AND SON, JOSH,

HAVE FOUGHT A LOSING BATTLE...

PETE.

GET LOST.

TRYING TO GET THROUGH TO HIM,

BUT PETE SIMPLY REFUSES
TO LISTEN TO THEM...

DAMN IT, DON'T.

OR ANYONE ELSE...

JUST SHUT UP.

INCLUDING CHEF RAMSAY.

INCLUDING CHEF RAMSAY.

YOU'RE SINKING.
NO, I'M NOT.

THE FOOD IS
ABSOLUTELY APPALLING.

HAVE YOU ANY IDEA
HOW BAD THAT TASTED?

THE PORTIONS ARE ENORMOUS.

IT LOOKS LIKE
A GIANT DIAPER

STUFFED WITH MEATBALLS.

IT SEEMS THE ONLY THING BIGGER

THAN PETE'S EGO...

HOLY CRAP.

IS HIS PIZZA.

I'LL LET YOU TAKE THAT IN.

TONIGHT, CHEF RAMSAY

PULLS OUT ALL THE STOPS...

WE ARE NOW

JUST GOING SO FAR BACKWARDS.

AS HE TRIES TO SAVE
A RESTAURANT...

YOU'RE IN DENIAL.

I AM DISAGREEING
WITH YOU.

AND A FAMILY AS WELL.

STOP. STOP!

STOP. STOP!

WHAT IS THAT?

YOU'RE SERVING ROTTEN FOOD.

THEY'RE NOT CRAP.
THEY'RE DELICIOUS.

THEN WAKE UP!
YOU WAKE UP!

SHUT THE PLACE DOWN.

GET OUT OF HERE!

THAT IS AMAZING.

THAT'S EMBARRASSING!
OH, GOD!

THANK YOU SO MUCH.

DENVER, COLORADO,

KNOWN AS THE MILE-HIGH CITY,

IS HOME TO ALMOST
2,500 RESTAURANTS.

IS HOME TO ALMOST
2,500 RESTAURANTS.

LOCATED JUST 7 MILES
FROM THE CITY CENTER

IS PANTALEONE'S,

OPENED IN 1985 BY PETE
AND HIS WIFE, PAULETTE.

I'M FROM AN ISLAND IN GREECE.

WHEN I FIRST GOT
TO THE U.S.,

I WAS A CHEF
IN ANOTHER PLACE,

BUT I WANTED TO BUY A PLACE
OF MY OWN,

BECAUSE MY PIZZA IS THE BEST
IN THE WHOLE WORLD.

I'M PAULETTE.
PAULETTE?

PETE AND I OWN THIS,
AND WE'RE MARRIED.

WHEN WE FIRST OPENED,
WE DID HAVE WONDERFUL REVIEWS.

WHEN WE FIRST OPENED,
WE DID HAVE WONDERFUL REVIEWS.

WE JUST GOT AWARD
AFTER AWARD AFTER AWARD.

MY SIGNATURE ON THE PIZZA
IS MY CRUST.

BACK IN THE '90s, IT WAS BUSY.

BUT MY GRANDFATHER THINKS
HE'S STILL IN THE '90s.

I THINK MY PIZZA IS AWESOME.

PETE IS STUCK IN A TIME WARP.

I'VE DONE 200 PEOPLE, MAN.
COME ON. BY MYSELF.

THAT'S A LONG TIME AGO.

KIND OF A SLOW LUNCH.

WE USED TO BE PACKED.

NOW WE HAVE NO CUSTOMERS.

I CANNOT PINPOINT
THE REASON.

I'VE BEEN TELLING PETE
FOR YEARS

I'VE BEEN TELLING PETE
FOR YEARS

WE NEED TO CHANGE THINGS,

BUT HE DOESN'T LISTEN.

I'M GETTING SOME BAD FEEDBACK
ON YOUR PIZZA.

WELL, WHAT DO YOU WANT
TO DO?

MY FOOD IS NOT THE PROBLEM.

MY TABLE'S SAYING
THAT IT'S TOO SOGGY,

TOO SOFT ON THE DOUGH.

THERE'S GOTTA BE
SOMETHING ELSE.

PANTALEONE'S HAS
THE WORST PIZZA IN DENVER.

MY GRANDPA'S PIZZA IS LIKE
A WHITEWALL TIRE.

IT'S DISGUSTING.

GOD FORBID, IF YOU SAID

GOD FORBID, IF YOU SAID

ANYTHING ABOUT HIS PIZZA,
FORGET IT.

HE'LL BE LIKE, "AGH,
YOU DON'T KNOW

WHAT YOU'RE TALKING ABOUT."

THAT'S PRETTY BAD.

JUST SHUT UP.

YOUR VEGGIE PIZZAS--
THEY'RE A LITTLE SOGGY.

OKAY, QUIT--
QUIT WHINING.

I WANT TO CHANGE THINGS

ABOUT THE PLACE,

BUT MY FATHER SHOOTS DOWN
EVERY ONE OF MY IDEAS.

IT'S RIDICULOUS, MAN.

THIS IS YOUR SYSTEM.

REALLY?
YEAH, REALLY.

JUST SHUT UP.

I FEEL FRUSTRATED BECAUSE I WANT
TO HELP MY PARENTS,

BUT THERE'S ONLY SO MUCH
THAT I CAN DO TO HELP THEM.

THE RESTAURANT DOES PUT

A TREMENDOUS AMOUNT OF STRESS
ON OUR FAMILY.

WE ARE JUST MAKING ENDS MEET.

IF IT KEEPS UP LIKE THIS,
I COULD SEE US

SHUTTING DOWN
IN A YEAR OR SO.

IF WE DON'T GET
THIS RESTAURANT GOING,

WE'RE GOING TO HAVE
TO SELL OUR HOME.

WE'RE GONNA HAVE TO FIND JOBS,
AND AT OUR AGE,

THAT IS NOT GOING TO BE EASY.

WE GOTTA MAKE IT WORK,
OR WE GOTTA GET OUT OF IT.

THAT'S IT.

THIS RESTAURANT
HAS BEEN MY LIFE

FOR THE LAST 28 YEARS.

FOR THE LAST 28 YEARS.

I PUT EVERYTHING IN THIS PLACE
THAT I EVER HAD.

IF THE RESTAURANT FAILS,

IT WILL FEEL LIKE
MY LIFE WAS NOTHING.

PANTALEONE'S. WOW.

"DENVER'S BEST PIZZA."

THAT IS A BOLD STATEMENT.

HELLO.

HOW ARE YOU?

HELLO!

NICE TO SEE YOU.
HEY, CHEF.

NICE TO SEE YOU.
HEY, CHEF.

I'M EXCITED.
I'M EXCITED TOO.

DENVER'S BEST PIZZA.
THAT'S A BIG STATEMENT.

YOUR FIRST NAME IS?
PAULETTE.

YOU ARE THE OWNER?

CO-OWNER.
CO-OWNER.

WITH?

PETE. WHERE'D HE GET TO?
PETE?

OH.
THERE HE IS.

THERE HE IS.

HELLO, CHEF.
HOW ARE YOU, SIR?

GOOD TO SEE YOU.

WHEREABOUTS IN ITALY
ARE YOU FROM?

I'M NOT ITALIAN.
WHO SAID THAT I AM?

GREEK.
OH, GREEK.

GOT YOU NOW.

WHO IS THIS?
THAT'S MY SON.

I'M JOSH.
JOSH, HOW ARE YOU, BUD?

PLEASURE. NICE TO MEET YOU.
GOOD TO SEE YOU.

GOOD, UM, LET'S CATCH UP

WITH YOU AND...
OKAY.

PETE, YEAH?
WHERE SHOULD WE GO?

UH, RIGHT HERE, SIR.

UH, RIGHT HERE, SIR.

OKAY.
SHALL WE?

NICE TO MEET YOU.
NICE TO MEET YOU.

ONE THING ABOUT PETE
THAT I STRUGGLE WITH

IS HIS INABILITY TO CHANGE.

IT IS ABSOLUTELY
HINDERING THINGS.

UM, SO YOU HAVE
THE BEST PIZZA IN DENVER.

I DO.
THAT'S A BOLD STATEMENT.

CONGRATULATIONS.

WHEN DID YOU RECEIVE THAT?

'85.

SO YOU'VE HAD
THE BEST PIZZA IN TOWN

SINCE 1985?
THAT'S INCREDIBLE.

I THINK I DO.

WELL, ACTUALLY,
I DON'T THINK I DO.

I KNOW I DO.

I KNOW I DO.

WHERE DID YOU TRAIN?
IN NEW YORK.

NOW, THERE IS A CITY
WITH GREAT PIZZAS.

YES.
YEAH, BUT MINE IS BETTER.

OH--
OKAY.

RIGHT.
OKAY, GREAT.

AND YOU OPENED IN 1985.

MARCH 10TH OF '85--
IT WAS MONDAY--

WE OPENED UP.

YOU KNOW YOUR DATES WELL
FOR AN OLD BOY.

AN OLD BOY?

YOU KNOW, AN OLD BOY AS IN,
LIKE, A CHARMING OLD MAN.

RIGHT.

HOW HANDS-ON IS THIS ONE?

COMPLETELY.
AND--

COMPLETELY.
AND--

COM--COMPLETELY.
STILL?

SEVEN DAYS A WEEK?

UH, NO,
WE'RE CLOSED TWO DAYS.

YOU CLOSE TWO DAYS A WEEK?

SUNDAY AND MONDAY
ARE CLOSED.

AND WHY ARE YOU CLOSED
ON SUNDAY?

SUNDAY?
YEAH.

BECAUSE I WANT
TO WATCH FOOTBALL.

ARE YOU NUTS?

DO YOU HAVE ANY IDEA

HOW MANY PIZZAS GET ORDERED
ON A SUNDAY

JUST IN FOOTBALL SEASON?

WE DID OPEN ON SUNDAY
IN '86.

CONGRATULATIONS.

IN '86.

SO HOW HAS THAT AFFECTED
THE BUSINESS,

CLOSED TWO DAYS A WEEK,
SUNDAY AND MONDAY?

NOBODY KNOWS
WHEN WE'RE OPEN.

I MEAN, WE'RE CLOSED
IN THE AFTERNOON, AND--

THE RESTAURANT CLOSES,
SERIOUSLY?

BECAUSE HE HAS TO HAVE
HIS NAP.

HE HAS TO HAVE HIS WHAT?

NAP.
NAP?

A SIESTA. SLEEP.

THAT'S KIND OF
A EUROPEAN THING,

THAT--YOU KNOW,
THE SIESTA DEAL.

THE RESTAURANT CLOSES
BECAUSE PETE WANTS A NAP?

YEAH, LIKE THEY DO IN GREECE.

IN ENGLAND TOO.

NO, NO, WE DON'T CLOSE
FOR THE AFTERNOON NAP.
NO, YOU DON'T DO THAT?

NO.

DO ANY DELIVERY?

DO ANY DELIVERY?

NO.

- WOW.
- YES.

PLUS THERE'S
ANOTHER PROBLEM.

THE OTHER THING'S

YOU DON'T LISTEN
TO ANYO--

I MEAN, YOU DON'T LISTEN
TO ME.

IT'S LIKE IF HE STARTS
DOING SOMETHING

ONE WAY, YOU CAN'T GET HIM
OFF OF IT.

SHE'S A PRINCESS.

MM-MM.

HOW OLD IS JOSH?

33.

AND HE MUST BE
GEARED UP NOW

TO TAKE OVER THE BUSINESS

WHEN YOU TAKE
A BACKSEAT SOMEWHERE.

WELL, IN TERMS OF--
WHAT'S THE PLAN?

IS HE THE HEAD CHEF NOW?

NO.

HE STILL IS.

HE STILL IS.

AS LONG AS I'M IN HERE,
I AM.

OKAY, WE'RE TALKING
ABOUT PIZZAS, RIGHT?

DENVER'S BEST PIZZA.

WHAT THE HECK
YOU LAUGHING ABOUT?

WELL--
I WOULD EXPECT

JOSH, BY NOW, LITERALLY
FIVE OR SIX YEARS AT THE HELM.

WHY CAN'T YOU LET GO?

I DON'T KNOW.

WHEN DO YOU THINK
YOU'RE GONNA LET GO?

WHO KNOWS?

FOR THE LAST TWO YEARS...
TWO YEARS.

I'VE SEEN IT
ON A DOWNHILL SLIDE.

DECLINE.

AND NOW, LIKE,
A TUESDAY NIGHT,

I MIGHT HAVE TWO TABLES.

I MIGHT HAVE TWO TABLES.

TWO TABLES?

I'VE SEEN IT WITH NO TABLES.
TWO TABLES.

WOW.

NEARLY 30 YEARS OF BUSINESS.

HAVE YOU PUT MONEY AWAY?

NO.

- YOU CAN'T RETIRE?
- NO.

WE GOT INTO TROUBLE.
WE REFINANCED OUR HOME

TWO OR THREE TIMES, AND--

THIS IS CRAZY.

MM-HMM, THAT'S WHAT
I FEEL LIKE.

WOW.

SO I'M GOING TO GET
UP TO SPEED

WITH THE FOOD.

I'M DYING TO TASTE
THAT PIZZA.

I KNOW IT'S LATE
IN THE AFTERNOON,

BUT ARE YOU--YOU GOING
FOR A NAP, OR ARE YOU WITH US?

HE'S STAYING.

OH, HE'S STAYING.
OKAY, JUST--

HE'S STAYING TODAY.
OKAY, GOOD.

I DIDN'T KNOW
IF IT WAS...

NAPTIME.

PAULETTE ALWAYS KNOCKS ME.

SHE THINKS
SHE KNOWS EVERYTHING,

WHICH SHE DOESN'T.

HOW'D IT GO?

SHE DIDN'T LET ME
SAY ONE WORD.

JOSH, COME AROUND, BUD.
LET'S CATCH UP.

'CAUSE I'VE DONE IT
FOR 37 YEARS,

I THINK I KNOW
WHAT I'M DOING.

I DIDN'T REALIZE THINGS WERE
THAT TOUGH FOR MOM AND DAD.

IT'S ACTUALLY GOTTEN
TO A POINT WHERE

I'M--I'M EMBARRASSED
OF THE PLACE.

RIGHT.
ALL RIGHT?

CHANGE IS THE BIGGEST PROBLEM.

CHANGE IS THE BIGGEST PROBLEM.

YOU'RE HAPPY
WITH THE PIZZAS?

UM, NO.

WOW.

SO THEY'RE BAD?
OH, ABSOLUTELY.

HE SOUNDS LIKE
A VERY STUBBORN MAN.

YEAH. I HAVE
A LOT MORE IDEAS.

HAS HE STARTED TO PASS
THE REINS OVER OR NO?

NO, NO.
SERIOUSLY?

NO, NO. ABSOLUTELY NOT.
WHY IS THAT?

I DON'T KNOW WHAT'S
GONNA MAKE HIM, IF EVER.

IT'S ALWAYS BEEN,

"THREE MORE YEARS,
THREE MORE YEARS."

THAT'S CRAZY.

YEAH, IT IS.
IT'S BEEN REALLY CRAZY.

COMING UP...

HOLY CRAP.

ISN'T THAT RIDICULOUS?

CHEF RAMSAY BEGINS

HIS RESEARCH...

HIS RESEARCH...

IT'S LIKE THE PIZZA

THAT ATE DENVER.

AND DISCOVERS

THE BIGGEST PORTIONS
HE HAS SEEN IN A LONG TIME.

THAT LOOKS LIKE
A GIANT DIAPER.

YOU WON'T BELIEVE HOW STUBBORN

PETE REALLY IS.

IT WAS THE WORST PIZZA
IN DENVER.

I DISAGREE WITH YOU.

SO STUBBORN...

I MAY EVEN LEAVE.

THAT HE MAY PUSH HIS FAMILY

OUT OF THE RESTAURANT
FOR GOOD.

I'M OUTTA HERE.

CLEARLY THIS FAMILY IS DIVIDED.

WIFE PAULETTE AND SON JOSH
FEEL THAT THE RESTAURANT

IS STUCK IN THE PAST,

WHILE PETE FEELS THERE IS
ABSOLUTELY NOTHING WRONG

WITH HIS FOOD.

IT'S TIME FOR CHEF RAMSAY

TO FIND OUT FOR HIMSELF.

HOW ARE YOU, DARLING?
I'M GOOD, HOW ARE YOU?

SO YOUR FIRST NAME IS?
CELESTINA.

CELESTINA.
THAT'S A BEAUTIFUL NAME.

AND WHAT DO YOU THINK
THE PROBLEMS ARE

WITH THE RESTAURANT?

THERE'S A FEW
DIFFERENT PROBLEMS.

UM, WHEN IT COMES
TO PETE AND PAULETTE,

THEY BUTT HEADS A LOT
ON HOW THINGS SHOULD BE RUN.

SHE WANTS CHANGES,

SHE WANTS CHANGES,

AND PETE WANTS THINGS
HIS WAY.

WOW.

ANYWAY, LET ME HAVE A QUICK
LOOK AT THE MENU.

OKAY.
AND, UM--

OH, THERE'S
A LITTLE LETTER HERE.

"EVERYTHING IS HOMEMADE.

WE COOK FOR YOU
JUST LIKE MAMA DID."

THAT'S NICE TO KNOW.

UM, DARLING, LET'S ORDER.

OKAY.
UM, I WANT TO GO

FOR A SAUSAGE PIZZA, PLEASE.

OKAY.

A TOASTED MEATBALL HERO,

AND PETE'S OWN CALZONE,
AND THEN, UH,

I'LL GO FOR THE LINGUINI
AND CLAM AS WELL.

ALL RIGHTY.
THANK YOU, MY DARLING.

NO PROBLEM.

NO PROBLEM.

MY GOD.

LOOK AT THE DINING ROOM.

I MEAN, HE'S GOT
AS MUCH ATMOSPHERE IN HERE

AS THERE IS
IN A HOSPITAL ROOM.

I MEAN, IT IS SAD.

HERE'S THIS, PETE.

OKEYDOKEY.

OKAY.

I'M NOT NERVOUS
FOR CHEF RAMSAY

TO TASTE MY FOOD.

LET'S DO THIS.

WELL, LET'S PUT IT THIS WAY--

HE'S GONNA GO
TO HEAVEN TODAY.

HOW IS IT?

THE MEATBALL SANDWICH?

THE MEATBALLS--
I'VE HAD BETTER CAT FOOD.

, REALLY?

YEAH.

I WANT TO KNOW
WHERE THE

I WANT TO KNOW
WHERE THE

YOU WERE EATING CAT FOOD.

LONG STORY.

HOLY.

PAULETTE?
YES.

WHAT IS THAT
BEHIND YOUR HEAD?

THAT'S A HOLOGRAM.

FREAKING ME OUT.

YOU KNOW WHAT, A LOT OF PEOPLE
ARE AFRAID OF THAT.

THAT'S A CLOWN.

OH, GOD.

HOW LONG HAS THAT
BEEN UP THERE?

OH, PROBABLY
ABOUT 15 YEARS.

SO WHOSE IDEA WAS THAT?
THAT IS SPOOKY.

THAT'S MINE.

OH, MY GOD.

HOW'S THE CALZONE?

HOW'S THE CALZONE?

ALMOST.

REALLY?

NO, IT'S DONE.
GET IT OUT.

NO, IT'S NOT.
I JUST CHECKED IT.

IT'S DONE. IT'S DONE.
DON'T WORRY.

I JUST CHECKED IT,
LIKE, TWO SECONDS AGO.

IT'S GONNA BURN IN ABOUT--

GET IT OUT.

THAT'S PRETTY BAD.
IT'S DISGUSTING.

THAT'S DISGUSTING.

SHUT UP, ALL OF YOU, HUH?

PERFECT. LET'S GO.

CHEF'S CALZONE.
YEE-HAW.

OKAY, HERE'S PETE'S CALZONE.

OKAY, HERE'S PETE'S CALZONE.

DO I LOOK LIKE
ONE OF THE DENVER BRONCOS,

THAT I CAN EAT THIS THING?

IT LOOKS HUGE.

THANK YOU, DARLING.

LOOK WHAT HE'S DOING
WITH HIS PORTIONS.

I MEAN, THEY'RE HIDEOUS.

HOW MUCH FILLING
DOES HE PUT IN THERE?

RAW ONION.

PAULETTE.
YES?

HOW MUCH IS HE PUTTING
IN THERE?

LOOK
AT ALL THAT PEPPERONI.

LOOK
AT ALL THAT PEPPERONI.

I MEAN, THE SLICES ARE
STILL JAMMED TOGETHER.

YEAH.

I'VE NEVER SEEN
A CALZONE SO FULL.

I MEAN, THE FILLING'S COLD.

THAT IS HIDEOUS.
I DON'T LIKE THAT EITHER.

I'VE BEEN WANTING
TO TAKE THAT CALZONE

AND FLING IT LIKE A FRISBEE
FOR ABOUT 20 YEARS.

PETE,

I GOT SOME CRITIQUES
FOR YOU.
HUH?

ARE YOU KID--
ARE YOU KIDDING ME?

REALLY?
LISTEN TO ME, DAMN IT.

JUST SHUT UP.

GONNA BE A WAKEUP CALL
FOR PETE.

GONNA BE A WAKEUP CALL
FOR PETE.

SEE? PERFECT.

I'LL PUT MY PIZZA UP
AGAINST ANYBODY IN THE COUNTRY.

NOT IN DENVER OR COLORADO--
IN THE COUNTRY.

THAT'S HOW CONFIDENT I AM
ABOUT MY PIZZA.

LET'S GO, COME ON.

OKAY, HERE WE GO.

HERE'S YOUR SAUSAGE PIZZA.

HOLY CRAP.

ISN'T THAT RIDICULOUS?

IT'S LIKE THE PIZZA
THAT ATE DENVER.

YEAH.

OKAY.

I'LL LET YOU
TAKE THAT IN.

THANK YOU.

THANK YOU.

MAN.

OH, MY GOD.

DRIPPING IN GREASE.

THE OIL AND THE GREASE
COMING OUT OF THAT.

THE OIL IN THERE.
LOOK AT THE GREASE.

THAT'S GROSS.

HE SAID IT'S TOO GREASY.

JUST EXACTLY
WHAT I FEEL.

OH, SHUT UP.

I DON'T WANNA HEAR IT.

HONESTLY, THE BEST PIZZA
IN DENVER?

HONESTLY, THE BEST PIZZA
IN DENVER?

I MEAN, DOES THAT LOOK
LIKE THE BEST PIZZA?

TRUST ME, I CAN TELL YOU,
IT DOESN'T TASTE GOOD.

CELESTINA, THE DOUGH
IS SO THICK.

WHY--I MEAN, IT'S JUST LIKE
A LOAF OF BREAD.

IT'S LIKE A BAGUETTE
IN THERE.

MM-HMM,
THAT'S OUR THIN CRUST.

THAT'S THE THIN CRUST?

MM-HMM.

STOP.

WOW.
SERIOUSLY?

YEAH, A LOT OF PEOPLE GET UPSET
WITH ME FOR THAT

WHEN THEY ASK
FOR THE THIN CRUST,

AND I BRING THEM
THE THIN CRUST.

WOW. CAN YOU TOUCH THAT?
THE DOUGH IS RAW.

OH, WOW, IT IS.

LIKE A RAW PASTRY.
MY GOD, WHAT A MESS.

LIKE A RAW PASTRY.
MY GOD, WHAT A MESS.

DARLING, I'M DONE.
ALL RIGHTY.

DREADFUL.
OKAY, I'LL LET HIM KNOW.

MESSY.

THAT IS DEFINITELY NOT

THE BEST PIZZA
IN DENVER.

LET'S GET THAT RIGHT.

HEY, PETE,

HE WANTED ME TO SHOW YOU
THE DOUGH.

WHAT'S WRONG WITH IT?

HE SAID THE PIZZA WAS
DOUGHY ON THE INSIDE

AND GREASY.

IT IS DOUGHY. LOOK.
REALLY?

I AGREE WITH HIM TOO.

ARE YOU KIDDING ME?

I DON'T KNOW
WHAT THE CHEF IS TALKING ABOUT.

AND A LOT OF PEOPLE LOVE IT.
I DO. I EAT IT.

AND A LOT OF PEOPLE LOVE IT.
I DO. I EAT IT.

WHY DON'T YOU GUYS
THROW THIS AWAY?

LEAVE IT.
I'M GONNA EAT IT.

ARE YOU KIDDING ME?
WHAT?

THAT'S DISGUSTING.

I'M HUNGRY.

I THINK
CHEF RAMSAY'S PROBLEM IS

THAT HE HASN'T TASTED
A CLASSIC PIZZA BEFORE.

DAMN, IT'S GOOD.

HE'S TASTED
ALL THIS FANCY STUFF, YOU KNOW.

OKAY, HERE WE GO.
THIS IS THE MEATBALL HERO.
OH,.

THE MEATBALL HERO.

WOW, AND HOW DO YOU--
HOW WOULD YOU--

UM, I GUESS YOU APPROACH THAT
HOWEVER YOU FEEL.

UM, I GUESS YOU APPROACH THAT
HOWEVER YOU FEEL.

WOW.

THANK YOU, MY DARLING.

NO PROBLEM.

JUST VISUALLY,

THERE'S NOTHING HERO-LOOKING
ABOUT THAT.

GOD.

THAT'S NOT ANYWHERE NEAR
A HERO SANDWICH.

THAT LOOKS MORE LIKE
A SLOPPY JOE.

THIS IS BAD.

IT'S ALL SOGGY THERE.

IT'S LIKE EATING A PATCH

OF SOAKING-WET GRASS

AFTER A COW
ALL OVER IT.

YOU'RE ALL DONE WITH THAT?

THAT IS DEFINITELY NOT
A HERO, YEAH.

THAT IS DEFINITELY NOT
A HERO, YEAH.

ALL RIGHTY.

THERE'S A TYPO ERROR
ON THE MENU.

IT'S NOT "HERO."
IT'S "ZERO."

I'LL LET HIM KNOW.

PLEASE.

DO YOU WANT TO HEAR
CHEF'S RESPONSE?

YES.
YES?

HE SAID IT'S A ZERO,
NOT A HERO.

I DON'T BELIEVE THIS.

I HAVE PLENTY OF PEOPLE
THAT THEY LOVE MY MEATBALLS.

I AM VERY PROUD
OF MY MEATBALLS,

AND FOR CHEF RAMSAY
TO SAY IT WAS A ZERO--

IT'S VERY INSULTING.

CHEF RAMSAY HAS STARTED

SAMPLING THE MENU
AT PANTALEONE'S,

AND WHILE PETE CLAIMS HIS FOOD
IS THE BEST IN DENVER,

CHEF RAMSAY HAS DISCOVERED...

HOLY CRAP.

IT'S ANYTHING BUT,

WITH GIGANTIC PORTIONS,
GREASY PIZZA,

AND TASTELESS DISHES.

IT'S NOT HERO.
IT'S ZERO.

JOSH, WHAT ARE YOU DOING?
JOSH.

LET THE--
LET THE GARLIC ROAST.

ROAST YOU.

REALLY?

I'M GONNA WHACK YOU
OVER THE HEAD

WITH THIS DAMN THING.

WITH THIS DAMN THING.

LET IT GET REALLY HOT
BEFORE YOU PUT 'EM IN.

IS THIS THE FIRST TIME
I'VE DONE THIS?

I DON'T AGREE AT ALL

WITH SERVING ANYTHING
OUT OF A CAN.

IT'S EMBARRASSING.

WAIT TILL HE TASTES
THIS.

HERE.

OKAY, HERE'S THE LINGUINI.

WOW, WOW, WOW.
THANK YOU.

NO PROBLEM.

MM. DAMN.

I MEAN, THAT IS
ABSOLUTELY DREADFUL.

I MEAN, THAT IS
ABSOLUTELY DREADFUL.

NO SEASONING.

BLAND, LIKE A PLATE
OF HOSPITAL FOOD.

I MEAN, IT'S JUST
SO UNAPPETIZING.

LOOK AT THAT.
EXCESS WATER.

I MEAN, THAT IS DISGUSTING.

MAN.

HOW'S IT GOING?

IT LOOKS LIKE PETE
TOOK A IN MY PASTA.

THAT'S BAD.

OH, IF YOU COULD SEE WHAT HE WAS
DOING RIGHT NOW.

OH, IF YOU COULD SEE WHAT HE WAS
DOING RIGHT NOW.

UGH.

YOU ALL DONE WITH THAT?

YEAH.

THANK YOU, DARLING.

NO PROBLEM.

THAT'S LIKE
ONE OF THE WORST URINE SAMPLES

YOU COULD EVER GIVE.

GROSS.
THANK YOU.

HORRIBLE.

HEY, JOSHUA.

WHAT'D HE SAY?

HE WAS VERY, VERY NOT HAPPY
WITH IT.

THERE WERE A LOT OF COMMENTS.

THAT'S RIDICULOUS.

RIGHT NOW, THE ONLY PERSON
IN HERE THAT'S HAPPY

RIGHT NOW, THE ONLY PERSON
IN HERE THAT'S HAPPY

IS THAT STUPID CLOWN
ON THE WALL.

AGH.

THAT WAS BAD.

YOU GOTTA TAKE IT, MAN.

YOU GOTTA--HAVE TO TAKE IT.

THERE'S A REASON THIS PLACE
ISN'T DOING GOOD RIGHT NOW.

LET'S COME AROUND.

OKAY.

37 YEARS, SINCE I CAME

IN THIS COUNTRY, I'VE BEEN
WORKING IN THE KITCHENS,

AND I KNOW WHAT I'M DOING.

UH, I DON'T KNOW WHAT TO SAY.

MY FIRST TIME IN DENVER,

AND QUITE POSSIBLY
ONE OF THE WORST EXPERIENCES

I'VE EVER HAD.

I'VE EVER HAD.

FIRST OF ALL,
THE CLAMS WERE DREADFUL.

I DISAGREE WITH YOU.

SERIOUSLY?

YES.

HAVE YOU ANY IDEA
HOW BAD THAT TASTED?

IT'S HOW HE'S

MADE IT FOR YEARS
AND YEARS.

WERE THEY CANNED?

YEAH, OH, YEAH.

WHAT?

WHY ARE YOU LYING TO ME?

I'M NOT LYING.

YOU MENTION ON THE MENU

THAT EVERYTHING'S FRESH
AND HOMEMADE

LIKE MAMA DID.

IT'S ALWAYS FRESH MADE.

I DON'T THINK THE INGREDIENTS

ARE QUITE AS--
AS FRESH ANYMORE.

AND THEN THE BIG DISASTER,

AND THEN THE BIG DISASTER,

MY SAUSAGE PIZZA.

IT WAS DRIPPING IN GREASE.

THE DOUGH WAS SO THICK,

PARTS OF IT
WERE UNDERCOOKED.

I DISAGREE WITH YOU
ABOUT MY DOUGH.

I THINK I HAVE
A GREAT DOUGH.

REALLY?
YES, SIR.

THIS WAS A THIN CRUST.

YES, SIR.

I MEAN, YOU NEED TO GO

AND GET YOUR EYES TESTED,

'CAUSE THAT WAS NOT
A THIN CRUST.

I AM DISAGREEING WITH YOU.
I HAVE A GREAT PIZZA.

WE ARE NOT IN 1985, PETE.

WE ARE NOT IN 1985, PETE.

DO YOU THINK

THAT YOUR FATHER
IS SERVING

THE BEST PIZZA IN DENVER?

NOT ANYMORE.

AND DO YOU THINK
YOUR HUSBAND IS SELLING

THE BEST PIZZA IN DENVER?

NO, I DON'T.

YOU KNOW,
THERE'S A HUGE MISTAKE

ON THE AWNING,

'CAUSE I THINK
YOU JUST COOKED ME

THE WORST PIZZA IN DENVER.

I DISAGREE WITH YOU
ON THAT.

CAN I HAVE TWO MINUTES
ON MY OWN?

WOULD YOU MIND?

NOT AT ALL.

NOT AT ALL.

PETE IS EXTREMELY SET

IN HIS WAYS.

BUT HE'S GOT TO LISTEN
TO SOMEBODY,

OR WE'RE NOT GONNA MAKE IT.

YOU KNOW WHAT?
HE NEEDS THIS.

I KNOW, AND HE'S RIGHT
ON EVERY DAMN THING...

HE IS RIGHT.
HE SAID.

PETE, YOU'RE IN DENIAL.

THAT'S THE PROBLEM.

YOU CANNOT JUST CONTINUE
GOING THROUGH THIS SYSTEM

OF FAILURE THAT YOU'RE JUST--

YOU'RE NOT GETTING ANYWHERE.

YOU'RE JUST GOING FURTHER
AND FURTHER BACKWARDS.

AND IT'S NOT MAKING
ANYBODY HAPPY.

IT'S NOT GIVING
YOUR WIFE AND YOUR FAMILY

A BIT OF FREEDOM.

A BIT OF FREEDOM.

IT'S JUST FEEDING YOUR EGO.

I DON'T KNOW WHAT TO SAY.

YOU'RE SINKING.

YOU'RE TAKING EVERYBODY ELSE
ON THE BOAT WITH YOU.

NO, I'M NOT.

THE PIZZA IS NOT GOOD.

I'M STILL GONNA DISAGREE
WITH YOU.

I REALLY WILL.

I'M SORRY, BUT I AM.

I'M SORRY, BUT I AM.

I NEED SOME FRESH AIR.

OKAY, CHEF.

MAN.

MAN.

I DON'T THINK
I'M DOING ANYTHING WRONG.

STUBBORN.

I'VE BEEN DOING THIS
FOR 37 YEARS.

CHEF RAMSAY WAS A KID
WHEN I FIRST STARTED COOKING.

I SHOULD KNOW A LITTLE BIT MORE
THAN HE DOES.

HE'S RIGHT ON EVERYTHING
HE SAID.

EVERY THING HE SAID,
HE'S RIGHT.

EVERY THING HE SAID,
HE'S RIGHT.

THE PIZZA EVEN,
I'VE BEEN TELLING YOU--

EVERYTHING THAT HE TOLD YOU--
I'VE BEEN SAYING

THE SAME , THOUGH.

LIKE WHAT?
I SAID PIPE THE CRUST DOWN.

IT'S TOO MUCH.

GIVE ME A--.

DOES IT TAKE HIM
TO TELL YOU THAT

TO ACTUALLY LISTEN
OR WHAT?

IT'S RIDICULOUS.

THE FOOD IS.

IT REALLY IS.

WHAT, ARE YOU CRYING?

WHY ARE YOU CRYING?

WHY ARE YOU CRYING?

IT'S FRUSTRATING.

I DID THE BEST I COULD

OVER THE YEARS.

WELL, IT'S NOT GOOD ENOUGH
ANYMORE.

I'M COMING OUT FOR A MINUTE.

I DON'T KNOW.
YOU KNOW WHAT?

I'VE REALIZED
THAT IT WAS LIKE THIS

FOR MANY, MANY YEARS.

AND I BEEN NAGGING
AND SCREAMING

AND CARRYING ON.

THIS PLACE EITHER CHANGES,

OR YOU'RE GONNA LOCK
THE DOORS AND--

OH, I'M--I'M DONE.

OH, I'M--I'M DONE.

IF YOU DON'T CHANGE
AND DO WHAT HE SAYS,

YOU'LL NEVER SEE ME
IN THIS PLACE AGAIN,

AND I DON'T GIVE
TWO FLYING YOU-KNOW-WHATS

WHAT HAPPENS
TO EVERYTHING I OWN.

YOU'LL BE HERE BY YOURSELF.

EVERYBODY CALM DOWN.

YEAH, YEAH, CALM DOWN, RIGHT?

RIGHT.

I DON'T THINK
THAT I NEED TO CHANGE.

I KNOW WHAT I'M DOING.

JOSHUA AND PAULETTE
DO NOT UNDERSTAND

ABOUT RUNNING THIS PLACE.

I GOT MORE EXPERIENCE

THAN THE BOTH OF THEM
PUT TOGETHER.

SO...
THERE YOU HAVE IT.

SO...
THERE YOU HAVE IT.

AFTER SEEING HOW STUBBORN

PETE WAS
ABOUT HIS FOOD...

THE PIZZA IS NOT GOOD.

I'M STILL GONNA
DISAGREE WITH YOU.

AND HIS CLAIM THAT HE HAS

THE BEST PIZZA
IN THE CITY,

CHEF RAMSAY KNEW
HE HAD TO DO SOMETHING

TO FINALLY GET
THROUGH TO HIM.

WE'RE GOING TO BE TASTING
THREE MARGHERITA PIZZAS.

SO HE HEADED DOWNTOWN...

IT WAS KIND OF
A LITTLE MUSHY.

TOO MUCH CHEESE.

TO DO
A LITTLE ORGANIZED RESEARCH.

THANK YOU, GUYS.
I APPRECIATE IT.

NOW ARMED WITH THE FINDINGS
FROM THE TASTE TEST...

NOW ARMED WITH THE FINDINGS
FROM THE TASTE TEST...

MORNING.

KALIMERA, CHEF.

CHEF RAMSAY RETURNS

TO PANTALEONE'S
TO CONFRONT PETE

WITH THE RESULTS.

ONE THING THAT IS
VERY CLEAR--

I THINK, PETE,

YOU HAVE OVERESTIMATED
HOW GOOD YOUR PIZZA IS.

I DON'T THINK

YOU'VE EVER COMPARED IT
TO WHAT'S HAPPENING

IN DENVER RIGHT NOW.

SO AFTER MY DISAPPOINTING
LUNCH YESTERDAY,

I DID A LITTLE RESEARCH
IN DENVER.

HOW ABOUT ALL OF YOU
STAND UP

AND COME STAND
OVER HERE, PLEASE?

YEP.

AND...

HERE IT COMES.

PETE, IT'S NOW TIME
TO REALLY FIND OUT HOW GOOD

YOUR PIZZAS ARE.

THERE'S THREE PIZZAS
IN FRONT OF ME,

"A," "B," "C."

"A" IS FROM ONE OF THE BEST
RESTAURANTS IN TOWN.

"B" IS YOUR PIZZA.

AND "C" IS

A STORE-BOUGHT,
LOCAL FROZEN PIZZA.

TIME TO PUT YOUR PIZZA
TO THE TEST.

THAT'S RIGHT,
YOUR PIZZA'S "B."

WHICH WAS YOUR FAVORITE?
I LIKED "A."

I'D SAY "A."

I LIKED THE "A"
BECAUSE IT WAS THIN.

I LIKED THE "A"
BECAUSE IT WAS THIN.

AND YOUR LEAST FAVORITE?
"B."

"B."
"B."

WHY "B"?

IT'S SOGGY ON THE CRUST.

WAY TOO MUCH CHEESE.
IT OVERWHELMED EVERYTHING ELSE.

I FELT MY HEART STOP.

IT WAS TOO MUCH.
TOO MUCH?

TOO MUCH ON THE CRUST.
THE CRUST WAS SOGGY.

IT WAS JUST NOT VERY GOOD.

OKAY, PETE,

HERE'S THE RESULTS
IN A NUTSHELL.

75% OF OUR TASTE TESTERS

PREFERRED PIZZA "A"

FROM THE TOP LOCAL
ITALIAN RESTAURANT.

IN SECOND PLACE,
WITH 15% OF THE VOTES,

WAS THE STORE-BOUGHT,
FROZEN PIZZA,

AND IN THIRD AND LAST POSITION
WAS YOURS,

AND IN THIRD AND LAST POSITION
WAS YOURS,

WITH 10% ONLY OF THE VOTES.

YOURS WAS THE LEAST FAVORITE.

YOU'RE ACTUALLY BEATEN

BY A STORE-BOUGHT
FROZEN PIZZA.

GET THE MESSAGE?

WOW.

YEAH, WOW.

HOW DOES THAT MAKE YOU
FEEL, PAULETTE?
BAD.

BUT I'M NOT SURPRISED,

'CAUSE I'VE BEEN SAYING
THE SAME THING:

TOO MUCH CHEESE,
TOO MUCH CRUST,

TOO MUCH EVERYTHING.

I'VE TALKED AND TALKED
AND TALKED

ABOUT THE SAME THINGS,

ABOUT THE SAME THINGS,

AND I DON'T SEE IT CHANGING.

IT'S REALLY BAD.
IT NEEDS TO CHANGE.

I THINK THAT, UM,

IN HIS MIND,

IT'S ALWAYS "MORE IS BETTER."

I DO PUT A LOT
OF INGREDIENTS IN.

YOUR PIZZAS ARE DATED.

I AM VERY SURPRISED
AT THE RESULTS OF THE VIDEO.

I NEVER THOUGHT
IN MY WILDEST DREAMS

THAT THE PEOPLE OF DENVER

WOULD PICK A FROZEN PIZZA
OVER MY PIZZA.

YOU HAVE GOT TO UNDERSTAND

YOU ARE MILES AWAY
FROM SERVING

YOU ARE MILES AWAY
FROM SERVING

DENVER'S BEST PIZZA.

THAT 1991 REVIEW BEHIND ME

IS NO LONGER VALID.

WE'RE IN A DIFFERENT ERA.

YOU'VE TAKEN THE PRAISE
OF A LOCAL CRITIC,

IT'S GONE TO YOUR HEAD,

AND YOU HAVE LOCKED IN

WHAT THEY SAID WAS GOOD,

AND YOU'VE KEPT DOING IT

FOR NEARLY 30 YEARS.

CAN YOU THREE JUST GIVE ME
TWO MINUTES,

GET SOME FRESH AIR
OUTSIDE?

'CAUSE THIS IS IMPORTANT.

'CAUSE THIS IS IMPORTANT.

I'VE GOT ONE VERY IMPORTANT
QUESTION FOR YOU.

AM I WILLING TO CHANGE?

THAT'S THE ONE.

NO.

YOU REALIZE, LIKE,

HOW EMBARRASSING IT'S BEEN
THE LAST THREE YEARS

TO WORK FOR OTHER PEOPLE

WHILE WE HAVE A RESTAURANT?

THAT'S ALL BECAUSE OF...

- THIS STUFF.
- THIS.

I'VE BEEN IN HERE
WAITING TABLES,

AND MY KNEES ARE SHOT.

I'M NOT GONNA DO IT ANYMORE,

I'M NOT GONNA DO IT ANYMORE,

AND I'M SERIOUS WITH YOU.

I MEAN I MAY EVEN LEAVE.

I AM OUTTA HERE.

I'M ACTUALLY...

I'LL GO BACK
TO MY LAST JOB.

READY TO HEAD TO TEXAS,
'CAUSE I'M DONE.

I PULLED WITH YOU.

I'VE BEEN YOUR PARTNER.

YOU HAVEN'T ALWAYS BEEN MINE,
BUT I HAVE BEEN YOURS.

AND I WANT YOU NOW
TO STEP UP,

'CAUSE I DON'T WANT
TO LOSE MY HOME

AND THE FEW LITTLE THINGS
THAT I HAVE.

AND THE FEW LITTLE THINGS
THAT I HAVE.

I DON'T WANT YOU TO.

PETE,

ARE YOU COMMITTED?

I AM.

YOU ARE?

I AM.

100%?

YES, SIR.
I AM READY TO CHANGE.

I AM.

CAN YOU?

YES.

WELL, I HOPE SO.

PETE IS A CREATURE
OF HABIT,

AND IT'S GONNA BE HARD
FOR HIM

TO CHANGE
AND BREAK HABITS.

I WANT TO SEE IT.

THE COMBINATION

OF CHEF RAMSAY'S TASTE TEST...

YOURS WAS THE LEAST FAVORITE.

YOU'RE ACTUALLY BEATEN

BY A STORE-BOUGHT
FROZEN PIZZA.

AND ULTIMATUMS
FROM HIS FAMILY...

I MAY EVEN LEAVE.

HAS RESULTED

IN A COMMITMENT FROM PETE...

I AM READY TO CHANGE.

TO ACCEPT CHANGE.

BUT BEFORE ANY PHYSICAL CHANGES
ARE MADE

TO THE RESTAURANT
OR TO THE FOOD,

CHEF RAMSAY WANTS
TO BRIDGE THE GAP

BETWEEN A FATHER AND A SON.

BETWEEN A FATHER AND A SON.

HERE WE ARE
WITH ONE, TWO,

THREE GENERATIONS
WORKING IN THIS BUSINESS.

HOW IMPORTANT IS THAT
FOR YOU?

VERY.
VERY.

SO LET ME TELL YOU SOMETHING

ABOUT A UNIQUE
ITALIAN RESTAURANT.

IT'S IN NEW YORK.

IT'S CALLED RAO'S.

THEY HAVE BEEN SERVING
QUALITY FOOD

SINCE 1896.

WOW.

WOW.

AND EVERY SINGLE NIGHT,
IT IS PACKED.

YOU CANNOT GET IN THERE.

YOU CANNOT GET IN THERE.

JOSH, HOW DOES THAT SOUND?

THAT'S MY DREAM.

DO YOU KNOW WHAT?

I'D LOVE TO TAKE YOU
TO RAO'S.

UNFORTUNATELY,

IT'S A LITTLE FAR FROM HERE.

BUT IN 2006,
THEY OPENED UP IN VEGAS.

AND I CAN TAKE YOU BOTH

TO VEGAS.

OH!

ARE YOU ME, CHEF?

THAT IS EXACTLY

WHAT ALL THREE OF US
ARE DOING TONIGHT.

RAO'S IS AT CAESARS,

AND MY GOOD FRIENDS
AT CAESARS

AND MY GOOD FRIENDS
AT CAESARS

HAVE SENT THEIR PRIVATE PLANE.

WHEELS UP IN HALF AN HOUR.

OH!

WHAT THE
IS GOING ON, CHEF?

WHAT ARE YOU DOING TO ME?

I WANT TO TAKE YOU
FOR DINNER.

IT'S UNBELIEVABLE.

I CAN'T EVEN THINK
RIGHT NOW.

COME ON, THIS IS GONNA BE
A BLAST.

ARE YOU KIDDING ME?

I'M READY TO GO TO VEGAS

WITH CHEF RAMSAY AND MY SON,
OF COURSE.

COME ON, COME ON,
COME ON, COME ON.

BYE.
SEE YA.

BYE.
SEE YA.

HOW NICE IS THAT,

TO GET OUT OF THAT RESTAURANT?

HOW DO YOU FEEL?

IT'S GREAT TO BE
OUT OF THAT RESTAURANT.

EXCELLENT.

TONIGHT IS ABOUT YOU TWO.

YEAH.
CATCH UP WITH EACH OTHER

AND SPEND A BIT
OF QUALITY TIME TOGETHER.

YEAH.

HERE'S TO YOU BOTH.
YEAH? CHEERS.

FATHER AND SON.

FRANKIE, HOW ARE YOU, SIR?

CHEF GORDON, HOW ARE YOU?

GOOD TO SEE YOU.
GOOD TO SEE YOU TOO.

WELCOME BACK.
THANK YOU SO MUCH FOR HAVING US.

ABSOLUTELY.
THIS IS PETE.

HI, PETE.
FRANK PELLEGRINO.

WELCOME TO RAO'S.

THANK YOU.
COME ON, LET'S GO

INTO OUR DINING ROOM.

LET'S GO.

FOUR GENERATIONS
IN YOUR FAMILY?

YES, I'M THE FOURTH GENERATION.

CAN YOU GIVE A LITTLE INSIGHT
IN TERMS OF HOW--

ABSOLUTELY.
HOW THIS HAS HAPPENED?

I GREW UP UNDER THE TUTELAGE
OF MY FATHER,

I GREW UP UNDER THE TUTELAGE
OF MY FATHER,

AND I HAD TO LEARN

HOW TO REALLY BECOME
OPEN-MINDED AND WILLING

TO COMMUNICATE...

MM-HMM.
IN A CONSTRUCTIVE WAY.

MM-HMM.

AND IF YOU HAVE
THAT STRONG RELATIONSHIP

AND CARE FOR ONE ANOTHER,

THAT WILL ONLY REFLECT
IN YOUR BUSINESS,

AND WHO'S REALLY GONNA
PICK UP ON THAT

ARE YOUR GUESTS.

IF THERE WAS
A STRONG KEY MESSAGE TO JOSH,

STEPPING UP TO THE PLATE,
WHAT WOULD IT BE?

TRUTHFULLY,

THE MOST IMPORTANT THING

IS THE RELATIONSHIP YOU HAVE
WITH YOUR DAD.

IS THE RELATIONSHIP YOU HAVE
WITH YOUR DAD.

I AGREE WITH FRANK THAT
THE MOST IMPORTANT RELATIONSHIP

IS WITH MY FATHER.

AND I HOPE
MY FATHER CAN SEE,

IF WORKING TOGETHER,
HOW SUCCESSFUL WE CAN BECOME.

ARE YOU READY TO TRY
SOME STUNNING FOOD?

YES.
WE ARE.

I AM SO THANKFUL TO CHEF RAMSAY

TO BRING ME OVER HERE
AND OPEN MY EYES

AND MY MIND.

I CAN SEE WHY
THEY'VE BEEN IN BUSINESS

FOR OVER 100 YEARS.

ABSOLUTELY.

THEY KNOW WHAT THEY'RE DOING.

I'M GOING TO REMEMBER
THIS NIGHT

FOR THE REST OF MY LIFE.

FOR THE REST OF MY LIFE.

ONE NIGHT TOGETHER IN VEGAS

HAS CLEARLY BROUGHT JOSH
AND PETE TOGETHER AGAIN.

AND WHILE THEY
HAVE BEEN AWAY,

CHEF RAMSAY GAVE THE GREEN LIGHT
TO HIS TEAM

TO OVERHAUL THE DECOR
OF THIS OUTDATED RESTAURANT.

SO ARE YOU ALL READY TO SEE

THE NEXT CHAPTER
OF PANTALEONE'S?

YES, CHEF.

OKAY, GREAT.
REMOVE YOUR BLINDFOLDS.

OH! OH!

OH, MY GOD.

BEAUTIFUL.

BEAUTIFUL.

OH, MY GOD.

WOW, THIS IS GORGEOUS.

IT IS AMAZING.

GONE IS THAT DEPRESSING,

TACKY LOOK OF THE '80s.

WE HAVE COMPLETELY TRANSFORMED

THIS GORGEOUS, LITTLE ROOM.

IT'S A RESTAURANT OF TODAY.

IT'S GOT THAT FRESH,
CONTEMPORARY FEEL.

- WOW.
- YOU OKAY?

LOOK.

ISN'T THAT AMAZING?

IT IS AMAZING.

WE TORE DOWN
THAT DATED PANELING,

WHICH WAS HIDEOUS.

WE ADDED FRESH COATS OF PAINT,
BLACK AND WHITE,

TO GIVE IT THAT REALLY NICE,
CONTEMPORARY VIBE.

OH, MY LORD.

OH, MY LORD.

WE'VE ADDED NEW, COOL SIGNS
TO CREATE

THAT NICE, FUN, MODERN,
HIP VIBE.

GONE ARE THOSE
25-YEAR-OLD REVIEWS

AND THAT SCARY CLOWN THAT...

EVERYBODY HATED.

WE HAVE PICTURES OF ITALY.

AMEN.

STUNNING FAMILY

PICTURES ON THE WALL.

OH, I LOVE THIS.

IT LETS EVERYBODY KNOW

THAT THIS IS
A FAMILY-RUN RESTAURANT.

THIS IS JUST UNBELIEVABLE.

OH, IT'S MY VERY FAVORITE.

THANK YOU.

OUR NEW RESTAURANT
LOOKS AMAZING.

TO HAVE A HIP NEW YORK VIBE
HERE IN DENVER

TO HAVE A HIP NEW YORK VIBE
HERE IN DENVER

IS REALLY COOL.

AND IT'S NEW,
BUT THE HISTORY'S STILL HERE.

COME HERE, YOU MAN.

HEY, YOU OKAY?

NO.

I'M ECSTATIC
ABOUT MY NEW RESTAURANT.

I'M OVERWHELMED.

BEAUTIFUL.
IS THIS AWESOME
OR WHAT?

THIS IS SWEET.

IT'S THE BEST DAY IN HISTORY
OF PANTALEONE'S,

HANDS DOWN.

PLEASE TAKE A MENU
AND PASS THEM ALONG.

TO GO ALONG
WITH THE DRASTIC CHANGES

THAT HAVE BEEN MADE
TO THE INTERIOR...

THAT HAVE BEEN MADE
TO THE INTERIOR...

I WANT YOU ALL TO DIVE IN.

CHEF RAMSAY HAS REDUCED

THE MENU AND THE PORTION SIZES.

LOOK AT THAT CAESAR,
HOW COOL.

OH, IT'S JUST--
AND EASY.

HE'S DESIGNED A FUN,
CONTEMPORARY MENU

THAT HAS A MODERN TAKE
ON ITALIAN CLASSICS.

I THINK DENVER
IS GONNA LOVE THIS PLACE.

IT'S AWESOME.

I JUST WANT A QUICK WORD

WITH ALL FOUR OF YOU OUTSIDE.

LET'S GO.

IT HAS BEEN A DAY

OF SURPRISES
FOR THE FAMILY.

AND CHEF RAMSAY HAS
ONE MORE...

AND CHEF RAMSAY HAS
ONE MORE...

JUST STAY THERE
TWO SECONDS, OKAY?

OKAY.

THAT IS SURE
TO INCREASE PROFITS.

OKAY.

OKAY, WE'RE COMMITTED.
WE'RE COMMITTED!

THAT IS
YOUR NEW DELIVERY VAN,

DONATED BY MY FRIENDS
AT 1-800-CHARITY CARS.

OH.
IT'S GOING TO LET

EVERYBODY KNOW,
NOT JUST IN THE NEIGHBORHOOD,

BUT IN THE CITY,
THAT YOU HAVE THE BEST PIZZA,

BUT IN THE CITY,
THAT YOU HAVE THE BEST PIZZA,

AND YOU...

DELIVER.
DELIVER.

COME HERE.

SO NOW, HUH,
HOW GORGEOUS IS THAT?

IT'S AWESOME.
ISN'T IT?

I HAVE
A BEAUTIFUL RESTAURANT NOW,

I HAVE A BEAUTIFUL MENU,

AND I HAVE A DELIVERY.

I'M OUTTA HERE!

COMING UP...

I WANT TO GIVE UP.

IT'S RELAUNCH NIGHT,

AND EVERYTHING
IS ON THE LINE.

WHAT THE HELL
ARE YOU GUYS DOING?

WILL PETE AND JOSH

GET THEIR ACT TOGETHER?

WE ARE GOING
SO FAR BACKWARDS.

WE ARE GOING
SO FAR BACKWARDS.

OR WILL ALL OF CHEF RAMSAY'S

HARD WORK BE FOR NAUGHT?

STOP!

WITH EVERYONE ANXIOUS

TO REVEAL
THE COMPLETELY NEW RESTAURANT...

IF THEY'RE CUT THE SAME,
THEY COOK THE SAME.

RIGHT.
OKAY?

CHEF RAMSAY GIVES

SOME LAST-MINUTE POINTERS
TO PETE AND JOSH.

ONE DELICIOUS PORTION
OF LASAGNA

AND ONE DELICIOUS PORTION
OF EGGPLANT PARM.

THIS IS AWESOME.

GOOD EVENING.

WELCOME TO PANTALEONE'S.
HOW ARE YOU?

GOOD, HOW ARE YOU?

GOOD, HOW ARE YOU?

WE LOVE THE PICTURES
OVER THERE.

AREN'T THOSE WONDERFUL?
THAT'S SO GREAT.

PETE, WHEN THE ORDER
COMES UP,

NICE, LOUD, CLEAR,
TICKET UP.

JOSH, YOU FOLLOW SUIT.

FOR TONIGHT,

CHEF RAMSAY HAS DIVIDED UP
THE WORK

FOR THE FATHER-AND-SON TEAM.

YOU READY?

YES, READY.

JOSH WILL BE WORKING

THE SAUTE LINE...

ALL RIGHT, LET'S DO THIS.

WHILE PETE, IN ADDITION
TO MAKING THE PIZZAS,

WILL BE EXPEDITING.

HERE'S OUR NEW MENU.

I'M GONNA HAVE
THE WILD MUSHROOM PIZZA.

THE LASAGNA, PLEASE.

WONDERFUL.

ALL RIGHT, LADIES.

DID I GIVE YOU
ENOUGH TIME TO DECIDE?

I'M GOING TO GET
THE BRUSCHETTA.

I'M GOING TO GET
THE BRUSCHETTA.

THE BRUSCHETTA.
THANK YOU.

YOU'RE VERY WELCOME, LADIES.

ORDER ON, PLEASE, PETE.

LET'S GO.

EGGPLANT PARM, THE LASAGNA--

JUST GIVE ME
THE TICKET, PAPA.

YOU CAN'T JUST STAND THERE
AND TALK LIKE THAT, DUDE.

WELL, I MEAN--

COME ON, JOSH.

GET 'EM READY AND FIRE THEM.
SHUT UP.

LET ME DO THE--

I'VE GOT MY THING. STOP.

WHAT ELSE IS ON THAT TICKET?

DON'T JUST START THROWING
PIZZAS IN, NOW.

YOU DON'T THINK I KNOW
WHAT I'M DOING, DO YOU?

HEY, PETE,
HOW LONG FOR 16?

WHAT 16?

16 IS ALREADY GONE.

JOSH, IS THIS DONE OR WHAT?

I DON'T KNOW.

I DON'T KNOW WHAT--
WHAT HAPPENED.

I DON'T KNOW WHAT--
WHAT HAPPENED.

ALTHOUGH DINNER SERVICE

HAS JUST BEGUN,

PETE IS ALREADY OVERWHELMED
WITH ORDERS...

WHERE'S THE 16, DAMN IT?

PAPA, YOU'RE NOT TALKING
TO ME, MAN,

AND WE'RE MISSING TIMES HERE.

AND IS NOT COMMUNICATING

EFFECTIVELY WITH JOSH.

I DON'T EVEN KNOW
WHERE THE WE ARE.

LISTEN, I WANT SOME HARMONY
IN HERE, A LITTLE BIT, YEAH?

THE FATHER-AND-SON TEAM

ARE CONFUSING EACH OTHER,

AND ALMOST NO FOOD
HAS LEFT THE KITCHEN.

WHERE'S THIS GOING?
I NEED A TABLE NUMBER ON THIS.

OKAY, LASAGNA

AND LINGUINI ALLA VODKA, RIGHT?

WHERE'S THE LINGUINI
ALLA VODKA?

I DON'T HAVE THAT.

I DON'T HAVE THAT.

WHERE'S THE LINGUINI
ALLA VODKA?

NOT EVEN STARTED.

REALLY? WHAT THE HELL
ARE YOU GUYS DOING?

PUT THE THING OUT.

WHATEVER, MAN.

STOP!

YOU, YOU, COME HERE.

URGENTLY, NOW.

I--

I WANT TO GIVE UP.

WE ARE NOW

JUST GOING
SO FAR BACKWARDS.

HAVE WE COME THIS FAR NOW
TO GIVE UP?

NO.

TABLE 16,
THIS HASN'T GONE.

WHEN A TICKET'S GONE,
IT GETS SPIKED.

YES, CHEF.

YES, CHEF.

LET'S REGROUP,
AND THEN WE FOCUS ON 16.

OKAY.
LET'S GO. IN.

CHEF IS ABSOLUTELY RIGHT.

I HAVE TO TAKE A BREATH

AND START DOING
A TICKET AT A TIME.

TABLE 16, LASAGNA,
LINGUINI VODKA, JOSH.

COMING UP RIGHT NOW.

NICE. TAKE YOUR TIME.

WHAT'S GOING NEXT?

THEN I NEED
AN EGGPLANT PARMESAN

AND A SMALL MEAT LOVERS.

OKAY, HEARD.

GET YOUR SYSTEMS GOING.
COME ON, YOU CAN DO IT.

IT APPEARS AS THOUGH

CHEF RAMSAY'S PEP TALK

HAS DONE THE TRICK.

BOTH PETE AND JOSH
ARE CLEARLY MORE FOCUSED.

TABLE 16.

TABLE 16.

THEY ARE NOW ABLE

TO CONTROL THE ORDERS

AND GET DELICIOUS,
QUALITY FOOD OUT

IN A MORE ORGANIZED MANNER.

I LOVE THEIR MUSHROOM PIZZA.
IT WAS SO GOOD.

TABLE THREE,
CAPELLINI, EGGPLANT PARMESAN.

EGGPLANT PARM,
CAPELLINI HEARD.

ALL RIGHT, THAT'S MY BOY.

WE GOT THAT SMALL BIANCA,
AND THEN WE'RE DONE.

SMALL BIANCA,
AND WE'RE DONE.

I NEVER THOUGHT
I'D SEE PETE CHANGE.

I THINK HE'S MORE OPEN
TO LISTENING

AND WORKING WITH HIS FAMILY.

AND WORKING WITH HIS FAMILY.

I'M REALLY PROUD OF HIM.
VERY MUCH SO.

HIGH FIVE.

WE WHUPPED ASS TONIGHT.

WHOO!

AT 61, I CAN STILL DO IT, BABY.

TONIGHT WE HAD A ROCKY TIME
IN THE KITCHEN.

BUT WE DEALT WITH IT.

YOU NOW HAVE A PLAN.

PICK UP THE REINS
AND RUN WITH IT.

ALL RIGHT,
LOOK AFTER YOURSELF, YEAH?

RIGHT, ABSOLUTELY.
AHH.

ABSOLUTELY.
DIG IN NOW.

MY DARLING.
I LOVE YOU, CHEF.

THANK YOU SO MUCH.

CHEF RAMSAY
REALLY INSPIRED US.

CHEF RAMSAY
REALLY INSPIRED US.

LOOK AFTER YOUR BOYS.
I WILL.

AND HOPEFULLY PETE AND JOSH

CAN DO EVEN BETTER
AND TAKE IT TO THE NEXT LEVEL.

I'VE GOT TO GO.

THANK YOU.

CHEF RAMSAY IS
A REMARKABLE, REMARKABLE MAN.

I AM GRATEFUL
AND THANKFUL TO HIM

FOR COMING HERE
AND OPENING MY EYES.

TAKE CARE, YOU.

I LOVE YOU, YOU OLD BRIT.

IN ALL MY YEARS
OF DOING KITCHEN NIGHTMARES,

I DON'T THINK I'VE EVER MET
A MORE LOVABLE CHARACTER

THAN PETE.

UNFORTUNATELY,
WHEN I FIRST ARRIVED,

UNFORTUNATELY,
WHEN I FIRST ARRIVED,

HIS HEART MAY HAVE BEEN
IN THE RIGHT PLACE,

BUT HIS HEAD
CERTAINLY WASN'T.

AND FOR ALMOST 30 YEARS,

THE GUY WAS DOING
THE SAME THING EVERY DAY,

DESPITE HIS BUSINESS
GOING DOWNHILL.

BUT I AM TRULY HONORED
TO HAVE HELPED

THIS WONDERFUL,
APPRECIATIVE MAN

TO FINALLY SEE THE LIGHT.

FOR PETE'S SAKE,

I SINCERELY HOPE
THAT PANTALEONE'S

CONTINUES TO BE SUCCESSFUL

FOR GENERATIONS TO COME.

IN THE WEEKS THAT FOLLOWED,

PETE REMAINED COMMITTED
TO THE STANDARDS

SET BY CHEF RAMSAY.

JOSH, YOU GOT
LINGUINI ALLA VODKA

AND A SPAGHETTI AND MEATBALL
COMING UP?

YES, I'M READY
WHENEVER YOU ARE.
OKAY.

AND THE NEW MENU

HAS ALREADY RECEIVED
POSITIVE REVIEWS

FROM NOT ONLY CUSTOMERS
INSIDE THE RESTAURANT...

THAT'S GOOD.

BUT OUTSIDE AS WELL.

HERE YOU GO.
KEEP THE CHANGE.

THANK YOU.
UH-HUH.

HAVE A NICE DAY.