Carol's Second Act (2019–…): Season 1, Episode 12 - Peer Evaluations - full transcript

Lexie, are you eating pizza?

Yes. Is that odd?

It is at 8:00 a.m.

Fine. I'm stress eating, Carol.

I've tried stress
walking and stress crying,

so this is just where I'm at.

Why are you stressed?

Oh, is it because of peer evaluations?

Yes. (CHUCKLES)

Today is judgment day.

We're each gonna get
called in one by one



so that our bosses can
tell us all the things

we anonymously said about each other.

It's horrifying.

I'm not worried. Everyone
knows I've been crushing it.

Strangers know I've been crushing it.

That's because yesterday, you
told three strangers at Quiznos

that you're crushing it.

Whatever. I'm not sweating it.

CAROL: Guys,

this is nothing to worry about.

I mean, I know millennials
are awful at taking criticism.

No, we're not!

But if you take this as an opportunity

to get better, criticism
can be very helpful.



So you're not at all worried about

what one of us might
have said about you?

Oh, please.

I sat in front of a class of
grumpy teenagers for 20 years.

I have heard everything you
can say about my personality,

my hair, oh, and the
time the toilet paper

got stuck in my pants and
it looked like I had a tail.

I wouldn't be so relaxed.

I've seen these peer evaluations
tear intern groups apart.

(CHUCKLES) Those are some
of my fondest memories.

Hmm.

Well, I'm excited. Honest evaluation

is a crucial element of growth.

Mm-hmm. Being excited for evaluation

is a crucial element of being a nerd.

♪♪

(BEEP)

Now, our pulmonary edema patient
is responding well to the Lasix.

That means we should put
her on... Dr. Kutcher?

Uh, uh, wh... The, uh, uh...

- Morphine?
- Morphine. Right.

Apologies.

You know, i-if you
want a helpful mnemonic

for pulmonary edema,

I always use L-M-N-O-P:

Lasix, morphine, nitro, oxygen,
positive-pressure ventilation.

I know. I just blanked. (CHUCKLES)

Oh, and to remember
that, sometimes I think,

L, M, N... lemon... O, P... opera.

Lemon opera.

Plus, it paints a picture.

Like, this fat little lemon
just belting out an aria.

But she's struggling,
because of the edema.

Okay. Good to know.

You gonna write that down?

CALEB: I know I will.

Lemon opera. (CHUCKLES)

Okay, I'm gonna call it there.

It's time for evaluations.
Dr. Gilani, you're up first.

First? W-What happened to
good old alphabetical order?

You'd still be first, Dr. Gilani.

Kidding. I'm pumped.

Go Lexie!

That evaluation was
actually pretty painless.

Time for a celebratory slice of pizza.

Well earned.

Although I would like you to pay heed

to your colleagues' suggestion
that you make more of an effort

to connect emotionally
with your patients.

Of course. Will definitely
pay heed to that one.

I was actually gonna pay
that one the most heed.

Just, like, all the heed.

Dr. Gilani, forging an emotional
bond can feel vulnerable.

But it's often the key to
getting through to a patient.

I know. I'm just not great
at the warm and fuzzy stuff.

I can't even watch kissing in movies.

Unless it's less romantic
and more, like, hard sexual.

Still, I'm giving you an
opportunity to test your skills.

Room 506.

Patient diagnosed with
intracranial aneurysm.

Untreated, her prognosis is grim.

Surgery... most likely save her life,

but to this point, she's refusing.

- Why?
- She's afraid.

It's not uncommon, but I think

if someone truly forms
a connection with her,

they'll be able to persuade her.

I-I feel a little weird
about the hard sexual thing.

- It's forgotten.
- Great.

All right, hit me with it.

And don't pull any punches, you two.

- I want the real stuff.
- Well, I am happy

to report that your peer
evaluations were very positive.

You were described as
being hardworking, thorough

and a strong advocate for your patients.

MAYA: Some would say a relentless,

migraine-inducing vigilante.

Most importantly, they all commented

on the excellence of
your clinical skills.

One doctor described you as having

the "smoothest intubation
this side of the Mississippi".

Wow. The west side of the Mississippi?

That's the bigger side.

However, there was one piece
of constructive criticism.

Of course. Uh... Can't be
all cupcakes and rainbows.

Compliments are fun, but criticism...

that's where the learning happens.

Mm. It's just that
one of your colleagues

found you to be a
bit, uh, condescending.

Condescending? Wow.

Okay, sure.

I can't tell how you're taking this.

Oh, who, me? Oh, no. It's great.

It's just... condescending.

It just seems sort of out of left field.

A bit random. Like,
where did that come from?

Left field?

Dr. Kenney, I'm sure
your colleague was simply

pointing out that, as a doctor,
it's important to be open

to others' input and opinions.

Yes. Of course. Nothing
to get hung up on.

- Great.
- Great.

We're done here.

Yes. Yes, of course.

Well, thank you both for
that fantastic feedback.

- Mm.
- Mostly fantastic feedback.

You know, I mean, a couple
quibbles here and there,

but... yeah.

Pretty good. Pretty good feedback.

Do you have any pain in
your lower thigh or calf?

No, just the spot where
they sliced me open

and sawed my hip joint.

Yeah.

That tends to be an ouchie.

The good news is, you
seem to be blood clot-free.

Okay.

Let's, uh, switch him
to an oral oxycodone

and use the IV for
breakthrough pain only.

- Got it.
- Or-or whatever you want.

Dealer's choice.

I mean, I don't want
to be "condescending"

and tell you what to do.

No, please, tell me what to do.

That's pretty much your job.

Well, at least you
appreciate me, Dennis.

You've always been so good to me.

Oh, no, are you dying?

I thought you at least had
another good year or two.

No.

I-It's this peer evaluation.

Someone called me "condescending".

Can you believe that?

I mean, not that I'm bothered by it.

Yeah, you seem real chill.

(EXHALES)

It's just, it's just so off.

I mean, it's obviously
coming from a place

of insecurity, you know?

Like, the criticism tells
you more about the person

who's giving it than the
person who's receiving it.

Carol, I get it. It's
hard not to get defensive

when you get feedback,
but I find it best

to focus not on who gave the critique,

but what I can do to learn from it.

Nope, I want to know who said it.

Hi, I'm Dr. Gilani.

I'm gonna be helping out with your case.

I understand you've been
diagnosed with an aneurysm

but you're refusing surgery?

I'd rather wait and see how things go.

Right. I think they might go bad?

Well, surgery can go bad.

They said they'd have
to open up my skull.

True. True, true, true, true. I guess

what I really want to know is...

how you doing?

Excuse me?

Like, emotionally.

I mean, not great.

I'm in a hospital.

Of course.

Look, Miss Saifi.

Saifi. Are you Pakistani?

Yeah.

No way. Me, too.

_

_

_

_

_

_

Straight talk?

What you have isn't
getting better on its own.

Do the surgery.

That's coming from me, not one of these

emotionally distant doctors.

What do you say?

I'll think about it.

You'll think about it! Great.

Emotional connection for the win.

Just grabbing some gauze.

_

Secrets, secrets.

She was just saying that
you're the best nurse,

which I already know.

Why, you little sweetie.

(LAUGHS)

You know what? Girl,
I'm-a get you a lollipop.

- (LAUGHTER)
- Oh.

You all seem in good spirits.

No criticism? Nothing too harsh?

No one betrayed by a
close colleague? (LAUGHS)

It was mostly positive.

Although, one comment
was pretty damning.

- CAROL: Really?
- CALEB: Yeah.

Someone said I could be more precise

when administering an
endoscopic retrograde

cholangiopancreatography.

Oh, wow. Really?

That's tough. Very personal.

Yeah, but I needed to hear it.

Dr. Frost told me I
needed to do a better job

connecting with patients,
so what I did was

I connected with a patient.

Probably saved her
life. It's a big deal.

I didn't get any criticism.

Obvi. Tens across the board.

I mean, you all called me arrogant,

but we knew that going in.

Great. You're all taking it great.

(CHUCKLES) Look at that.

It's awesome.

Carol, are you okay?

Totally. I'm wonderful.

Or at least I was, until I
found out that one of you Judases

called me "condescending".

Was it you, Daniel?

Hmm? Trying to get a leg up?

Disgusting!

Or was it my good bud Caleb?

I'm sure the person was
just trying to be help...

Oh! There she is.

There she is.

Carol, it wasn't me.

It wasn't me.

(GASPS)

- Hey, have you seen Carol this morning?
- No, but I haven't

seen Daniel either, sog
maybe she's killed him

and gone on the lam.

(LAUGHS)

- Ah. That's too bad.
- Yeah.

We thought Carol murdered you.

Guys, come on.

Are we still on this
"condescending" thing?

It was peer evaluations.

The point is to evaluate each other.

It wasn't even a harsh criticism.

There's no way she's still pissed.

Morning, campers.

Somebody's got treats.

- See? Everything's fine.
- Wha...

Oh, you mean about yesterday?

That is water under the bridge.

Anyway, I stopped off
at my favorite bakery

on my way to work.

They make the best
chocolate chip cookies.

So, Lexie,

chocolate chip cookie for you.

Chocolate chip cookie for you.

- Ooh...
- And, Daniel,

oatmeal cookie for you.

I mean, I could not
pass up the opportunity

to pick up some of their delicious,

award-winning chocolate chip cookies.

They also make oatmeal.

Uh, Carol, not to call you out,

but are you attempting
to be mean to Daniel

by giving him a cookie?

This is actually pretty amazing.

Give that back!

There it is.

Carol, I don't understand
why you're so mad.

All I did was give some honest feedback.

You really think I'm condescending?

Yeah. Sometimes it seems like

you think you know so much more than us.

But we're not your
students, we're your peers.

Do you two feel this way?

Nope, you're not pulling us into this.

You know what really
ticks me off? I could have

said all kinds of stuff
about you, but I didn't.

- I held back.
- Oh, really? I'd love to hear it.

Okay, fine then.

I think that you are cocky

and full of yourself.

And overconfident.

Those are all synonyms
for the same thing.

And I know that.

You also think you're better
than us, and you're not.

If anything, your confidence
makes you more likely

to miss something important.

And it might help your focus

if you spent less time
looking in the mirror.

But the next time you do,
you might want to notice

that you are dangerously close
to putting on the freshman five.

Are you calling me doughy?

Well, it's not just the cookies.

So how we doing? Ready
to schedule that surgery?

Actually, I'm not doing it.

What? But you said that...

That I would think about it.

And I did, and I'm
saying I don't want it.

But...

_

So...

- So you'll get the surgery.
- No!

Do you know how many
people die in surgery?

I don't want it.

My decision is final.

Dr. Gilani, how goes it with Miss Saifi?

I gave surgery a heads-up,

and they seemed pretty
amped to get in there.

Almost too amped.
Those boys like to cut.

I talked to her again,
and she won't budge.

Well, that's disappointing.

Were you able to develop any
sort of personal connection?

Are you kidding? We
were the most connected.

We both hate cricket,
which you wouldn't get.

But for Pakistani
girls, it's a big deal.

Dr. Gilani, I understand

warm and fuzzy stuff
makes you uncomfortable,

but if you want to break
through to a resistant patient,

you have to get warm,
and you have to get fuzzy.

Now, I want you to try it again.

And this time, get vulnerable.

Okay, fine.

Don't tell surgery to put
away their knives just yet.

Ah, Dr. Gilani, surgery
never puts away their knives.

Those boys are butchers.

Room 416, Eileen Herndon.

653 milliliters.

I'm really sorry you got
stuck measuring intake with me.

I hope you're not feeling
crowded by my ample girth.

Oh, boy.

No, no, it's fine.

You were clearly trying
to hurt my feelings.

Well, mission accomplished.

You started it.

And by the way, you're
measuring the bags wrong.

See, that's condescending.

Is it condescending,

or is it true, and you don't like it?

It's false and I hate it.

I'm actually doing it right.

No, you're taking your measurements

from the top of the meniscus.

And as any tenth grade
chemistry student knows,

you take your measurements
from the bottom of the meniscus.

I'm just trying to
teach you something here.

Well, you're not my teacher.

Well, I should me, 'cause
maybe you'd learn something.

- Let me just show you how...
- No, no.

- I can do it. No, no.
- I just want to show you...

Timmy drew a picture of me. (CHUCKLES)

(GROANS)

Oh, great.

Look, I already told
both of you my decision.

Listen, I don't think you
understand how important

your case is to me.

When I was a kid, it was a week before

my Little Mermaid birthday party,

and my grandma had
some pain in her chest.

The doctors wanted to put in a stent,

but the procedure was
invasive, and she was scared.

My family tried everything
to convince her to do it.

She refused surgery,

and a week later she passed away.

She never made it to my birthday.

I hear you.

I want to get better, too,

but I'm still really scared.

I know. I know it's scary.

But people love you, and if you do this,

you can go on to live
a full, healthy life.

What do you say?

Okay. I'll do it.

LEXIE: Okay.

I'll go talk to surgery, and
we'll get back to you soon.

(EXHALES)

Wow.

That was simply incredible, Dr. Gilani.

I'm sure your grandmother was
watching over you with pride.

Oh, no, please. None of that was true.

(LAUGHING)

Both my grandmas are very much alive.

The stent?

The birthday? The Little Mermaid?

I think you're onto something
with this emotional stuff.

Anyway, I'm gonna go eat a wrap.

Catch you later.

Usually, it's one of the nurses

that collects my urine.

Yeah, well, the nurses sometimes get mad

when one of the doctors is a little baby

and sprays them with a bag of saline.

So then we have to do their work.

Oh, Carol, don't call yourself a baby.

You're an extremely grown woman.

Hmm. Feeling a little light-headed.

Mel, are you feeling dizzy?

CAROL: Whoa,

his blood pressure is dropping.

He has a history of
polymyalgia rheumatica.

If he's on chronic steroids,

it could cause an adrenal insufficiency.

His potassium pre-op was a little high,

and his sodium's off, too.

This could be an adrenal crisis.

Oh, my God, that's a good call, Daniel.

Bolus the bag. I'm gonna push

100 milligrams of hydrocortisone.

Okay, Mr. Woods, you're
gonna be fine. All right?

Okay, I'll admit it.

It was a pretty nice
catch on the potassium.

Well, you were the one who noticed

the adrenal insufficiency, so...

(SIGHS) You know...

we actually make a pretty good team.

Maybe I agree.

(SCOFFS) Really? And I have to say,

you have a funny way of showing it.

Carol, I wasn't trying
to attack you, it's just,

I know that you have a lot
more life experience than I do,

but sometimes, when you talk down to me,

it feels like you don't think
I have anything to offer.

And it bothers me because

I guess...

(MUMBLES): I respect you.

Excuse me?

(MUMBLES): I respect you.

Daniel, I can't hear...

I respect you. Okay?

And when you criticize how I do things,

it makes me feel like
you don't respect me.

So you respect me?

(SCOFFS) Okay, don't be too flattered.

No, it's just I honestly

didn't think you cared what I thought.

Well, of course I do.

I mean, you're smart,
you know your stuff.

You've got the smoothest intubation

this side of the Mississippi.

(GASPS) Daniel, it was you!

Oh...

Look, I-I don't mean
to talk down to you.

I-It's just, if I correct
you or make a suggestion,

it's probably because that's how

I always treated my best students.

It's how a teacher thinks.

When you see someone who has
as much potential as you do,

you just want to help
them be their best.

But you're absolutely
right, you're not my student.

You are my peer.

Oh, and I will try to remember that.

- Thank you.
- Yeah.

- I do have one additional critique for you.
- (SIGHS)

I'm not sure you're quite as good at

taking criticism as you thought.

Yeah, I did not handle that great.

I guess I might be a millennial.

That's not the takeaway, Carol.

Mm. I don't know.

I have a pair of high-waisted jeans.

It doesn't count if you
bought them in the '70s.

I got you a chocolate chip cookie.

Aw.

You're so much better at being nice

than you are at being mean.

Yeah.

Hey, Carol, y-you
didn't happen to, uh...

A snickerdoodle?

But how did you know?

LEXIE: I'll be here when you wake up.

Good work, Dr. Gilani.

Although next time,

please try to draw from a
more sincere emotional... Ooh!

Is that a snickerdoodle?

My favorite.

You don't have any more, do you?

Sorry, just the one. (CHUCKLES)

Mm, would you smell that cinnamon.

I remember that sweet aroma.

My father used to make
a batch of snickerdoodles

every Sunday morning.

We'd eat them in the
back seat of our Buick

on the way home from mass.

And the old bear, he'd
always take the smallest one.

That's, of course, before we lost him.

Oh, wow.

(EXHALES)

Dr. Frost, uh, here.

- Y-You take the cookie.
- I'm sorry.

Uh, I made that up.

And it's an example of
the wrong thing to do.