Person of Interest (2011–2016): Season 3, Episode 15 - Last Call - full transcript

Finch goes undercover in an emergency call center to protect a 911 operator, who's being forced to cooperate with the kidnapper of a young boy. Before long they find out they connected to a murder Fusco is involved in.

(Finch)
You are being watched.

The government
has a secret system--

a machine that spies on you
every hour of every day.

I designed the machine
to detect acts of terror,

but it sees everything...

Violent crimes
involving ordinary people.

The government considers
these people irrelevant.

We don't.

Hunted by the authorities,
we work in secret.

You will never find us.

But victim or perpetrator,



if your number's up,
we'll find you.

_

- 911. What is your emergency?
- I need you to calm down.

- 911. What's your emergency?
- Shut up! Shut up!

(Man)
911. What's your emergency?

(Woman)
911.

(Woman)
911. What's your emergency?

(Finch)
911. What's your emergency?

(Man) You gotta help me.
They've broken into my car.

Are you in the car now, sir?

No. Thank God.
I'm across the street.

Good. Please do not attempt
to approach the vehicle.

Now do you see any weapons?

They're ripping up the
interior. They're everywhere!



All right, and are they
attempting to steal the vehicle?

(Man)
What? Don't be ridiculous.

Squirrels can't drive.

I'm afraid squirrels fall
outside the purview of 911.

Let me connect you
to a non-emergency operator.

(Sandra)
Good job, Harold.

You sure you've never done
this kind of thing before?

Not quite,

although I do have
some applicable experience.

(Reese)
I don't know, Finch.

Maybe we should get Fusco
to question those squirrels.

Reese is right.

Could be a whole rodent
carjacking ring.

Keeping entertained, are we?

I'd be happy to trade places,
Ms. Shaw.

I admit I'm not sure
what makes me the best fit

for this particular
undercover mission.

At a desk,
surrounded by monitors,

helping people in danger.

All you're missing is the dog.

(Shaw) Besides, would
you really want someone

to call 911 and get me?

Point taken.

These calls represent
the numbers we never get.

Crimes that unfold too quickly
for the machine to detect.

So it's a win-win, Finch.

You get to help them while
looking into our latest number.

Sandra Nicholson.

(Shaw) 911 operator and
trainee supervisor.

She's got a stack
of commendations.

So what's the threat?

911 operators
are often witnesses

at trial, targets of lawsuits,

and...

now that I've hacked
the routing system,

I can monitor
every call she gets.

(Woman)
Sandra?

Her car went off a bridge
into the water.

She's sinking.
I don't know what to do.

Okay, hello, ma'am, can you
hear me? What's your name?

(Jackie) Jackie. I'm trapped.
Oh, my God.

All right, Jackie, just relax.
We're gonna get you outta there.

Okay?

Cars can float
for up to two minutes,

so we got a little time.

(Jackie) The doors are stuck, and
the windows have shorted out.

- Please help.
- Jackie, are you wearing heels?

(Jackie) Yes, these
stupid 4-inch pumps.

All right, those pumps
are gonna save your life.

Your car window's weak spot is
up front near the door hinges.

I want you to kick that spot
as hard as you can

- with your heel, okay?
- Go!

[Jackie grunts]

[Glass breaks]

[More glass breaks,
Jackie screams]

[Water rushing in]
It worked!

(Man)
Unit 1234 arriving on scene.

We have eyes on the car.
We'll take it from here.

All right, Jackie.
Rescue team's on the way.

She's good.

At handling
other people's emergencies.

Wonder how she'll hold up
when she's faced

with one of her own.

Murder weapon
on the Kipling case.

What do you think, Fusco?
Right size, right shape?

Wrong edge.

Wound was serrated, remember?

(Kane)
Hey, Fusco, hold up a second.

Suspect's guilty as hell,

but we can't get his DNA
without a warrant.

The DA wants to kick him.

Ever hear of dumpster diving,
Kane?

Excuse me.
Detective Fusco?

Jake Harrison.

Just transferred over
from the 12th,

and I caught this case.

Tara Cooke, 29.

Found by the East River
yesterday morning.

Head bashed in, wallet stolen.

[Phone ringing]
Mugging gone bad, right?

Everyone said you were the guy
to talk to.

Look, kid, they bumped you up
to Homicide Task Force for a reason.

They don't all come
with instructions.

Figure it out.

You want something from me too?

Is this a bad time, Detective?

(Fusco)
It ain't good.

My brain's being picked
on everything from interrogation

to evidence collection.

Hardly surprising.

Your arrest of Officer Simmons

brought you no small amount
of esteem.

Perhaps you should be flattered

that your peers
are soliciting your advice.

Yeah, yeah.

Speaking of which,
did you receive the name I sent?

Yeah, it was, uh...

Sandra Nicholson.

Yeah, I mean, other than
a couple of parking tickets,

she's clean.

But she did have
a sealed juvie record.

Must have gotten into
some kind of trouble as a kid.

I don't suppose
you could take a peek

behind that seal.

[Sighs]
I'm sorry, pal.

With the whole HR takedown,
hit the force pretty hard.

The whole department's
under scrutiny.

So unless
you got a court order,

I guess
I'm gonna have to say no.

Understood. I thank you
for your time, Detective.

And as for
your newfound popularity,

- you've earned it.
- Yeah.

See these bruises?

Livor mortis.

Happens when a body
stays in one place, okay?

Tara was found
on her right side.

These bruises are on the left.

And look.

Forensics found industrial
carpet fibers

stuck in the wound.

But she wasn't wrapped up
in any carpet.

Body was moved.

This isn't a mugging at all.

Let's get to work.
Show me what else you got.

Uh, yeah.

[Beeps]

911. What's your emergency?

(Aaron)
My name is Aaron.

Some men are trying
to break into my apartment.

Hi, Aaron.
I'm Sandra.

I'm gonna help you out, okay?
Are you alone?

The sitter wasn't here
when I got home from school,

and mom's at work.

All right, I'm sending
the police right away.

All units, 1031 in progress.
216 Bakersfield Way, unit 4E.

Code Three.
Repeat, Code Three.

Mr. Reese, Ms. Shaw,
he may not be our number, but...

We got it, Finch.
We're on our way.

[Loud thud]

Sandra, they're breaking
through the door.

Is there any place
you can hide?

There's a crawlspace
behind a panel in my closet.

Perfect.
Go there now.

[Thud]

(Aaron)
Okay, Sandra, I'm in.

Okay, you're doing great,
Aaron.

Now I want you to stay
super quiet, not a sound.

[In Spanish] - Where is it? Are you sure?
[Spanish] - Said it was going to be here.

[In Spanish] Keep looking.

[Whispering] Sandra?

It worked.
They're leaving.

[Beeping]

_

[Gasps]

[In Spanish]
In the closet.

No!

Aaron?

No, no, no!
No!

Aaron, are you all right?

- Aaron!
- No!

Sandra?

The men want me
to tell you something.

What-- what is it?

Answer your phone.

What?
[Phone ringing]

_

Hello?

(Man)
So nice to meet you, Sandra.

I apologize for calling you
on your personal cell phone,

but for what
we're about to do together,

I need you mobile.

And what are we about to do?

Anything I say.

You see, I've just taken
this boy hostage,

and unless you follow
my instructions precisely,

little Aaron is going to die.

Who is this?
What's your name?

(Man)
Really, Sandra?

A boy's life is at stake,

and you want
proper introductions.

How do I know
Aaron is even real...

that this kidnapping
wasn't staged?

(Man) I'd be happy to
cut off Aaron's hand

and dump it
outside your apartment

at 3621 17th Avenue.

Take a look at your phone.

Now tell me exactly
which body part

you'd like him to lose first.

No!

- I believe you.
- Good.

Now for the ground rules.

Alert anyone to the situation,
disobey any of my commands,

attempt in any way
to disconnect this call,

and Aaron dies.

Sounds simple enough.

I'm glad you think so.

Command number one,

call off the police you've
dispatched to Aaron's home.

Now.

_

All units, disregard 1031
at 216 Bakersfield Way.

The call was a hoax.
Repeat, there is no emergency.

(Man) Copy that. Sector
Charlie canceling response.

(Man)
Excellent, Sandra.

You're gonna do just fine.

(Reese) Finch, we're entering
Aaron's apartment building.

Any news?

Aaron's been abducted by a man

who was able to hack into
the 911 private branch exchange

and ensure that the boy's call
went directly to Sandra.

Any idea why
he'd single her out?

Could be a grudge.

One of Sandra's 911 calls
gone bad.

Doesn't explain
the kid, though.

Why would Sandra's number
come up

if Aaron's the one in danger?

If the machine gave us
Sandra's number,

her fate and Aaron's
are entwined.

Finch, no sign of them
or the kid.

Try the webcam.

I used
a remote administration tool

to access Aaron's computer.

(Shaw)
There he is.

Guys who took him were pros.

(Reese)
They're not military.

No sweep and clear.

Flashy chrome pistol.

And that ring--
a Gothic cross.

Templarios.

Express kidnappers
from a Mexican cartel.

Best at what they do.

I've pinpointed the GPS signal

from the mystery caller's
phone.

It's in a car
cruising Upper Manhattan.

I'm on it.

I'll see if I can track down
the cartel.

(Fusco)
Looks like your dead girl,

Tara Cooke, worked
at a private equity firm.

Let's go check out her office.

We'll run the usual tests.

But first glance?
Carpet fibers aren't a match.

Your girl wasn't killed
in her office.

[Phone ringing]

Hey. Didn't Glasses give you
the message?

My dance card's booked.

I'm helping a rookie
with a homicide.

So unless the world's
coming to an end--

For a ten-year-old boy it is,
unless we save him.

Why didn't you say so?
What do you need?

The Templarios.

Any idea where they've been
hanging out lately?

I can't say for sure.

They used to frequent a bar
up in Bedford Park

called El Cetrero.

That's where I'd try.
Good luck.

And you are?

Brent Holm.

I worked side by side with Tara
for two years.

I heard she was mugged.
Why are you checking her office?

Just have to rule
some things out.

We'll provide the police
with whatever you need.

Did you know Tara as well?

I should hope so.
I hired her.

Gina Kincaid, CFO.

And this is my husband
and CEO Ron Kincaid.

Good to meet you both.

Tara was one of our top
young executives.

We intend to help
in any way we can.

You know what would
be really helpful?

If you could get us a copy
of the security footage

of Tara's last day at work.

It's done.

I've labeled Aaron's call
a prank.

(Man)
Good.

Now plug your headset
into your phone.

Your hands need to be free.

To do what?

Shut down the building's
backup generator.

If the power goes out,

that generator is the only thing
keeping this call center online.

Why shut it down?

Because I asked nicely.

I can be more emphatic,

but people tend to get hurt
when that happens.

Good girl.

And try not to look
so nervous, Sandra.

If I can see your hands
shaking, everyone can.

(Man)
Is that in Washington heights?

[Indistinct chatter]

(Man)
How old would you say he was?

(Woman)
Go get them as fast as you can.

(Woman) Now how long ago
did you take the pills?

(Woman) Do you have a fire
extinguisher in the house?

(Man)
What was the man wearing?

(Man)
All right, sir.

What's your location?
What's the apartment number?

(Woman)
Well, then you need to get

out of there
as quickly as possible.

And how long has your cat
been stuck in the AC duct?

(Woman) Do not attempt to save
any of your possessions, okay?

(Woman)
And have you had any alcohol?

(Man) What about the
other passengers?

Anyone hurt
when the car hit you?

(Man)
Did you see which way he ran--

Sandra...

I just wanted to thank you again
for your help.

- Are you all right?
- Fine. Thanks.

(Finch) Why would he send her to
shut down the backup generator?

Can I help you, Sandra?

I'm such a klutz.

I think I dropped an earring
back there this morning.

Is there any way I could
go in and take a look?

Just sign in.

_

(Man) Oh, Sandra, did you really
think I wouldn't see that?

You must not care
about Aaron at all.

Just like you didn't care about
little Joseph 20 years ago.

Joseph.

(Man)
With the right resources,

you can access anything...

even sealed juvenile records.

The question is,

are you doomed to make
the same mistake twice?

Creepy down here, isn't it?

All right.

Now find
the backup generator switch,

and shut it off.

Nicely done, Sandra.

Just one more task to perform.

Let's go to the server room.

Now have a seat and sign in.

Now...

pull up all the 911 calls

that came in two days ago.

30,918 emergencies.

New York, New York.
It's a wonderful town.

Okay, one more step,
and Aaron is home free.

Tell me,
so we can get this over with.

I want you to delete them,
Sandra-- all of them.

I can't.

Those calls are part
of the public record.

They're evidence,
confessions, dying words.

I won't.

(Man)
I've told you what I require.

Now you have to choose.

Save 30,000 phone calls
or the life of one boy.

Ms. Shaw, I do hope
you're closing in

on our mystery caller

because he's proving
to be quite elusive.

There's no evidence that he's
broken into the camera feeds,

yet he's somehow able
to watch Sandra's every move.

(Shaw) Thanks to the GPS
coordinates you sent me,

I've got eyes on his car.

And in a minute...
I'll have eyes on him.

[Dramatic music]



(Finch) Ms. Shaw, did
you find the caller?

Finch...

we have a problem.

This guy's not just a voice,
he's a ghost.

Finch, you wanna tell me
what I'm holding here?

(Finch) From the description,
it sounds like a phone relay.

The caller's voice is carried
from one phone,

through the other,
and on to Sandra.

His call could be originating
from anywhere in the city

- or the world.
- Should I untape them?

Maybe then
you can trace the call.

No, Ms. Shaw, please.

If we untether the phones,
the call will disconnect,

and Aaron may well be killed.

Were you able to glean anything
from the driver?

Some guy paid him 1,000 bucks
to drive around all day

with the phones in the back,
never got a name.

If only I could determine

how he's able to keep
such a close eye on Sandra.

(Man) How many men were there?
Did they both have guns?

Ma'am, are you someplace safe?

Did the dog try to bite you?

- I understand.
- Is the door locked?

(Woman)
And I'm not saying--

Of course.

Ms. Shaw, I have
a pressing matter to attend to.

Can you get a description
of the man who paid the driver?

My pleasure.

(Man) Think of it as
an exchange, Sandra.

You delete
a day's worth of calls,

and I send Aaron home,
happy and intact.

What good could deleting them
possibly do anyone?

It's the simpler solution.

Then why not just do it yourself
if you have all these resources?

You know as well as I do

that the terminal
you're sitting at

is the only way to access them,

which means I need someone
on the inside-- you.

Now enough talk.
What's it gonna be, Sandra,

the calls or the kid?

(Finch)
Don't turn around.

I have remotely activated the
mute function

on your cell phone,
so he can't hear us.

Whoever's doing this to you
has mounted a tiny webcam

on your headset.

That's how he's been able
to watch you

no matter where you go.

Harold.

- How do you know about this?
- No time to explain.

You have to trust me.

I have a team working
to save Aaron,

but we need to determine
who's behind all of this

and what he wants.

If deleting 30,000 calls
is the simpler solution,

then that's likely
just a smokescreen

to hide the one call

that our friend
is truly concerned about.

If we could locate that call,

we might be able
to turn the tables on him.

(Man)
I'm losing patience, Sandra.

I can't just hit delete once.
I have to do it in batches.

It could take 15 minutes
for an entire day,

and to do that,
I need an elite admin code.

Only the head of IT
has it on a key fob that--

(Man) Then stop wasting
time, and go get that code!

While you do that, I'll
stay here and find that call.

And remember, keep me
out of your line of sight.

So I checked
the security footage

from Tara Cooke's last day
at work.

Arrives in the morning
and leaves at night.

Nothing unusual.

Best I came up with
was this--

a map of places Tara spent
most of her time.

Forensics got carpet fibers
from all these spots.

No matches.

What about that coworker
of hers-- Mr. Concerned?

I'll check him out.

[Phone ringing]

Hey, Wonder Boy tells me you
guys are trying to help a kid.

Indeed, Detective,
which is why I need your help.

I'm looking for a needle
in a haystack--

one suspicious 911 call
out of 30,000.

30,000?

That's not a haystack.
That's a whole damn farm.

Using probabilities, I was able
to reduce that number.

For instance, 38% of all calls
to the 911 system

are the result of unintended
pressure to the keypad.

Wait a minute.

You're telling that 911 gets
over 11,000 butt dials a day?

I'm afraid so,
but it did allow me

to weed out
almost half of the calls.

I also removed purse-snatchings,
stalled cars--

Let's cut to the chase.
How many calls we gonna look at?

312 in the next five minutes.

I'm sending you
your half of the list.

The attachment
contains audio files,

along with each phone's number,
call history,

and the map
of its location data.

156 calls in five minutes?

Happy hunting, Detective.

No, it's gotta be version 10.6,
okay?

No, I told you.

If the protocols don't match,
the router won't work.

Well... try again.

Hey, Todd, you got a minute?

One of my trainees yanked
too hard on a monitor cable,

tore the connector right off.

You have a spare?

When will they learn
to respect the tech?

Keep an eye on that one.

(Man)
Now get that key fob.

Better hurry,

or you're gonna get caught.

Here you go.

Thanks.

Hey.

You okay, Sandra?

Rough call.

(Finch)
Time is running out, Detective.

Let me know
if you find that 911 call.

(Man) He's stealing
from me every day!

It's my newspaper!

(Woman) Breaking
everything in the house.

This is how it gets
whenever the knicks lose,

and I've had it.

(Sandra)
911. What's your emergency?

(Woman)
It's my fault. I was wrong.

I shouldn't have slept
with him.

Now he hurt me.

(Sandra)
Honey, where are you?

I see your phone moving west
on Highway 25.

(Woman)
We-- we were driving.

I said I was leaving him.
He-- he hurt me.

(Sandra) Okay, I've got
police coming to find you.

Just stay with me.

You're on a prepaid cell,
so I can't see your name.

Wanna tell me your name?

Hello? Are you there?
Answer me.

Please answer me.

Wait a minute.

This caller's phone has been
in the same locations

as the rookie's
homicide victim.

Tara.

Hey, Glasses,
I think I found the call.

And if I'm right,
we're working the same case.

Homicide victim.
She called from a burner phone.

Battery went dead
before police could locate her.

But I'm pretty sure
I know her name.

I'm sending you the info now.

[Phone chimes]

Tara Cooke.
(Fusco) - Yeah.

I'm betting
whoever's threatening that kid

is the same person
who killed Tara.

Now is there any way you can
access Tara's voice mail?

I'll try, Detective.

(Man)
Who is that?

Who is helping you?

Nobody. I swear I don't know
that person.

(Man)
I'm not a fan of lies, Sandra.

- You broke one of my rules.
- Please don't hurt Aaron.

(Man)
You should've thought of Aaron

before you involved someone
else in our arrangement.

Now I have no choice.

I'm a man of my word.

Just remember,
this was your fault.

[Explosion]

[Indistinct chatter]

(Man)
911. What is your emergency?

(Woman) Would you like me to send
an ambulance to your location?

An explosion.
Are you sure?

Where was the bomb
when it went off, sir?

- Are you all right? Is anyone injured?
- I understand, sir.

How many windows were shattered
from the explosion?

(Man) And as far as you can
tell, was anyone injured?

Is he dead?
Did you kill Aaron?

(Man) The bomb I exploded
was in a parking garage.

Three cars were turned
into flaming metal husks.

Call it a warning shot.

Aaron is still alive...
for the moment.

Okay, I understand.

(Man)
No, I don't think you do.

You see, a bomb
of the exact same size

is currently strapped
to little Aaron.

And since my rules
have proven too complicated

for you to follow,

I'm gonna make this all
very simple.

You have exactly 15 minutes
to delete those calls

before I set that bomb off,
starting now.

Do it!

Or the next dispatch call
you make

will be to have officers
pick up the pieces

of what's left
of that boy's body.

Do you understand me now,
Sandra?

[Crying]

_

At first, it didn't make sense.

Of all the operators
out there on that floor,

why pick the one who is least
likely to crack under pressure

and give in to his demands?

A foolish move...

unless he knew something
about you...

something
in a sealed juvenile record

that he could twist
into the perfect leverage

to get you to do
what he was asking.

The loss of a child.

His name was Joseph.

He was three years old,

and he had a smile
that just made everything okay.

I lived across the street,

used to babysit him
all the time.

And one night, when I was 14,
I was giving him a bath.

He wanted a toy.

Ridiculous yellow frog.

It was just downstairs.

I was only gone a minute,
but...

you can probably guess
the rest.

The worst part wasn't...

desperately
trying to perform CPR

before the paramedics arrived

or even when the police

charged me
with negligent homicide.

No, the worst part...

was when I came back upstairs

and I found him lying facedown
in the tub.

I froze.

I couldn't think.
I couldn't move.

And to this day, I wonder
whether those extra 15 seconds

wouldn't have saved
Joseph's life.

You were just a child yourself.

Anyone
in those circumstances--

That's what my lawyer said.

And in the eyes of the law,

I was found innocent.

But not in my eyes, Harold.

Which is why I'm gonna do
whatever this man wants.

Sandra, wait.

There's a second reason why
the caller is targeting you--

a 911 call you took
two days ago, a murder.

I don't care.

I'm not giving up
on another little boy.

I'll give you
as many minutes as I can,

and then I'm deleting
those calls.

I'm turning around now.
Please get out of my way.

I understand
you won't give up on Aaron.

I won't give up on you.

[Door opens and closes]

Ms. Shaw, if you still have
those tethered phones,

hold on to them.

I have work to do.

Got a description.

Might be the guy
we're looking for.

(Reese) All right,
Shaw, let's hear it.

Latino in a slick suit.

Ridiculous number of piercings
in his right ear,

including a Gothic cross.

Templario.

Why am I not surprised?

There he is.

Five does seem
a bit ridiculous.

I'm on way.

No need to handle this
on your own.

Never been one
to wait for backup.

[Clears throat]

Just want a quick conversation
with him.

The rest of you can... leave.

Nobody gets hurt.

Nobody gets hurt?
How about you, pendejo?

I was kinda hoping
you'd pick the hard way.

(Fusco) Hey, Glasses, got
some interesting information

about my homicide victim
and her bosses, the Kincaids.

Might help you with your kid.

Call you when I'm done.

I just got one other question.

Any idea what Tara has
in her hand?

That's her cell phone.

Uh-uh.

That's her cell phone.

Found in her apartment.

That is a burner phone.

Tara had it on her
the night she died,

but can't seem to find it
in any of her things.

Turns out
somebody got rid of it...

somebody who killed her.

(Fusco)
We accessed the phone records.

Tara used that burner phone
to only call two numbers--

911 the night she died, and...

this one.
Recognize it?

Me neither.

That's why we decided
to check its voice mail.

I know, how do you do that
without the code, right?

I got this friend of mine
who's just--

he's great
at that type of thing.

(Tara)
Ron, it's Tara.

I-I can't do this anymore,
the sneaking around.

It's not fair to me or to Gina.

I wanna tell the world
about us.

Even deleted voice mails can
be retrieved for up to 30 days.

Ones and zeros,
they never really go away.

None of this is admissible
in court.

But this is.

Carpet fibers
from the mat in your trunk,

which is where Ron stuffed
the body after he hid her...

before he dumped her
down by the river.

But the real scare came
when you realized

she made a 911 call.

You didn't know
what was on that call,

but you knew you needed
to get rid of it.

See, normally,
I'd let you squirm and deny it.

But you had to kidnap
a little boy to cover it up.

Little boy.
What?

Now you're gonna get
on that phone,

and you're gonna tell 'em
to let him go.

Wait. He was just supposed
to get rid of the call.

- He never said anything about--
- Who?

Who'd you hire?

I don't know.

Ron told me what he'd done.

I found someone who could
get rid of the problem.

How do you call it off?

I never asked.

[Men groaning]

[Blows landing, grunts]

Don't worry, Shaw.

I saved the best for last.

Are you him...

the guy who's been terrorizing
a 911 operator

and threatening
to blow up a kid?

[In Spanish] No way, girl.

You'll never catch him.

Guy's careful.

Untraceable calls,
self-deleting texts.

We do what he asks, the money
shows up in an account.

(Reese) Yeah, I'm gonna
make this simple.

You're gonna tell us
where you're holding the boy.

No way.

[In Spanish] I'm a tomb.

You're going to have
to shoot me.

That...

won't be necessary.

(Man)
On their way, sir.

I just need you to stay
on the phone with me.

Mr. Reese, Ms. Shaw,
I have news.

I was able to hack
into the one cell phone tower

relaying signals from both the
tethered phones Ms. Shaw found.

I know where our mystery man
is calling from.

Chances are it's the same place
they're holding Aaron--

an office tower in midtown.
[Tires screeching]

Already there, Finch.

The Templario gave up
Aaron's location?

We managed to pry it
out of him.

(Finch)
Please be careful.

The man we're looking for
is highly intelligent,

resourceful, and no doubt
dangerous when cornered.

So basically, Finch,
he's you...

if you were evil.

I hardly welcome
the comparison, Ms. Shaw.

Please hurry.

This man kidnapped a child
to help a killer,

and he'll succeed
if Sandra deletes those calls.

(Shaw)
What, you need a new suit?

_

_

_

(Man)
Stop.

I've just been informed

that the clients
who hired me for this job

have confessed to the police.

As such, my contract with them
is now null and void.

Your services in this matter
are no longer required, Sandra.

So it's over.
You're letting Aaron go.

(Man) Regretfully, that has
now become impossible.

I simply cannot risk
any details of this operation

falling into police hands.

Cleanliness is all.

[Beeping]

Don't blame yourself.
You did everything you could.

Don't do this, I'm begging you.

I'm sorry, Sandra.
It's too late for Aaron.

And for you as well.

Though of course
eliminating you

was always part of the plan.

[Indistinct chatter]

It was a genuine pleasure
speaking with you, Sandra.

Good-bye.

(Finch)
Sandra.

- Don't.
- It's protocol.

During a blackout,

we're all supposed to exit
through the front.

Which is exactly what
the man who called you

will be waiting for.

Is there another way out?

Follow me.

Vamonos. Let's go.

[Beeping]

[Breathing heavily]

[Elevator dings]
What the hell?

I thought the elevator
was locked.

[Gunshots]

We gotta defuse that bomb.

Hey.
There is no "Dead" in "Team."

So instead of going
all Charles Bronson on me,

let me clear that way.

[Groans]

[Gunfire continues]

You're Aaron, right?

I'm here to help.

There's an exit down there.

- Sandra!
- [Gasps]

[Silenced gunshots]

(Reese) A level switch.
Hold very still.

Hey, Aaron.

You like baseball, right?

Yeah, but I'm not
a very good hitter.

I used to have
the same problem.

Know what helped?

Every night,
I'd close my eyes...

imagine myself
hitting one out of the park.

I realized
it was all about timing.

Wanna give it a try?

Go ahead.

[Footsteps approaching]

See that pitch coming, Aaron?

Yeah.

Swing as hard as you can.

Now.

I did it.

Yeah, you did.

Got the last kidnapper.

You figure out which one
was behind all this?

Yeah.

None of them.

Then he's still out there.

[Breathing heavily]

[Splash]

(Finch)
Don't move.

Before you make a grave error
of judgment,

permit me to describe
what I have in my hand.

It's a severed electrical cable
connected to this generator.

Current is running through it

at ten times the amperage
required for electrocution.

All I have to do
is drop it in that water,

and within three seconds,

the muscles in your heart
will fibrillate.

Now I'm not a violent man.

But not only have you tried
to harm this young woman

and an innocent child,

you have shut down
a 911 call center

in one of the more dangerous
cities in the country.

So now there are two things
that will keep me

from ending your life
right now.

First, I want you
to drop the gun.

Second, I need to hear
the sound of your voice.

Please.
I just work for the guy.

I don't even know his name.

Sandra, get his weapon.

(Harrison)
Hey.

Just wanted to say thanks again
for all your help.

The Kincaids have lawyered up.

But the carpet fibers
in Ron's trunk

are a match for the ones found
on Tara's body.

So between that
and the phone records,

shouldn't be too hard
to get a conviction.

Congratulations.

Yeah, you too.

I'd say we make
a pretty good team.

Don't you think?

We ain't a team.

What, are you gonna stand there
all day?

Get yourself a cup of coffee
and get back to work.

I can't help you solve
all your cases.

[Chuckles]

- Sandra.
- Harold.

So glad you could meet.

I was on my way to work.
It's the least I could do.

I owe you my life.

I was happy to lend a hand.

To tell you the truth,

I've come to think of us
as kindred spirits,

taking emergency calls
to help those who need us.

So is that how you found me?

You got a call?

Something like that.

What I mean to say is...

it does my heart good
to know that you're out there.

Likewise, Harold.
I should get to work.

Before you leave, there was...

something I'd like to show you.

Nice hit, Aaron.

Is that him?

I wanted to offer you
the one thing

that 911 operators
never get-- closure.

Aaron looks happy.

You'd never guess
what he'd been through.

Kids are resilient creatures.

As are adults,
if they have the right friends.

My deepest thanks to both of you
for a job well done.

Well, not quite done.

If you still wanna
find the guy,

maybe these could help.

[Phone ringing]

Hello?

(Man)
Finally.

A chance to speak to the man
who handed me my first defeat.

I didn't do it alone.

(Man) Oh, believe me,
I'm quite aware.

I'm warning you now,

any attempt to harm
either Sandra or Aaron again

would be a mistake.

(Man)
No need to worry.

Sandra's earned her life,
as far as I'm concerned.

And at this point,

harming Aaron
would be counterproductive.

You, however,
are another story entirely.

Be seeing you.

What did he say?

Nothing of any consequence.

Sync and corrections by Madaffa