Haunted Hospitals (2018–…): Season 1, Episode 3 - Episode #1.3 - full transcript

- I volunteered because I
like to help sick people.

- I went from, "Maybe this is
someone playing a joke on me,"

to, "This is actually a
paranormal experience."

- I was absolutely terrified.

No, no, no, no!

- I've never been so close
to something so evil.

Don't come near me!

- Terrified every
day to go to work.

Hurry, hurry!

- They weren't from this side.

- Recently graduated,
23-year-old Jessica Brooks



has already landed
her dream job.

- In 2013, I was working
at a hospital pharmacy

where I'm a certified
pharmacy technician.

- It's
challenging work

that carries a lot
of responsibility,

and Jessica enjoys
everything about it.

- I started working
at the facility

because you get to be
there for the hard events,

like deaths and loss,

but you're also there for these

great moments in people's lives.

Someone had a successful
lung transplant,

you get to be a part of that.

- There's only
one downside to the job,



and it's where the hospital
pharmacy is located.

- So the basement at a hospital

that's typically where
you have the morgue.

You have your labs
and your pharmacy.

You always hear
stories about working

in a creepy hospital basement.

I absolutely had no idea that
this was gonna happen to me.

Pharmacy's a very secure
area of the hospital.

So, you go up to the door
and you have to badge in.

But on top of that
there's a security measure

of a biometric
thumbprint that is taken.

There's a two-step process
to getting into the pharmacy.

So one night I go into the
sterile preparation room.

I get all suited-up just to
ensure that no contaminants

are getting into the
IV that you're making.

I just noticed there was
a tension in the air,

and all of a sudden
I hear a click.

The door just flew open on me,

and I had a syringe in
my hand and just turned

and there was nothing there.

Keep in mind, this is a door

that has a secure
biometric lock on it

that nobody can just
turn the handle and open.

I walked out and I looked
down both hallways,

and there's nobody there.

There's no one
that's walking away.

There's no one hiding
in the distance.

The hallway is bare.

Immediately I'm thinking,

"Okay, maybe this is someone
playing a joke on me."

- But two nights
later Jessica realizes

what's happening
is far from a joke.

- Part of my job on
night is to restock

the things that we're low on.

This particular night I had to

go to the sterile
preparation room

to get more bags to take
back to the IV room.

The more you walk down the
hallway towards the morgue,

you start to get that tingly
feeling in your spine,

that hair on the back of
your neck standing up,

the "Maybe I shouldn't
walk this way,

"Maybe I should go a different
route through the hospital."

- The creepy
feeling by the morgue

is replaced by something
even more unsettling.

- What I heard
sounded like a child,

which is very weird to me
because not only are children

not allowed in the
basement pharmacy,

but civilians aren't allowed
in the basement pharmacy.

- When people pass
away in hospitals,

a lot of times it's
a very sudden thing.

Souls can, I believe,
get trapped there

because they didn't know
they've actually passed away.

- I could
not find the child.

I circled the corridors,

and I could not
find anyone there.

- Jessica hopes to
find a rational explanation

for the sound she just heard.

- I phoned up to
security to see if maybe

someone had reported a
missing child, nothing.

It completely freaked me out.

- She decides to take

her investigation
one step further.

- So on the third shift
there's very few people

that are around the hospital
at that time of night,

and so you get very
close to the ones

that you see very frequently.

- She enlists the
help of a trusted coworker,

a security guard with access

to hospital
surveillance footage.

- Coffee time already?

- Got anything stronger?

- I had a very good relationship
with our security guard.

- But the favor
she asks him leads nowhere.

- Look, I checked the
surveillance tapes.

No one's been in the
basement besides you.

Here.

- Thanks, friend.

At this point, I just went from,

"Okay, maybe this is someone
playing a joke on me,"

to, "Maybe this is actually
a paranormal experience."

- For weeks the
third shift is routine,

but that's about to change.

- That night had
been extremely tense.

I am walking down
the main corridor

to get to the service elevator,

and I hear footsteps.

It was very unusual to hear
footsteps that time of night,

and, of course, it startled me.

It's a very barren and
scary place at night.

- Only Jessica
and the pharmacists

are authorized to be in
this part of the basement.

- I was absolutely terrified.

A fight-or-flight
response was there,

and I just needed to get away.

As I'm turning my head out
of the corner of my eye

there's this gray shadow that

just whizzed around
the corridor.

In that moment, I
almost lost my shit.

- The shadowy
figure continues its hunt.

Help me!

And that's when I saw what
had been following me.

Now like, "I just wanna get
the **** out of here."

- Pharmacy
technician Jessica Brooks

is being stalked by
something not of this world.

- Why does a spirit
manifest as a shadow figure?

It can be for a couple reasons.

Number one, they
don't have the energy

to show themselves as
a full-bodied person.

Other cases it is believed
that they've never been human,

so they can't fully
appear as something human.

- How did
you feel about that?

- I was terrified.

I was terrified.

With as many events
that were occurring

and as frequently as
they were happening,

I felt like this started
to be personal to me.

This started
happening only to me.

There was a lot of banging,

and I couldn't open the door.

Like, I freaked out.

- Jessica
decides to seek support

from the hospital's chaplain.

- I said, "Why is
this happening to me?"

And something she said to me
that was very profound was,

"Walls remember.

"You have to think this hospital

"has been here for many years.

"These walls are
reliving memories

"and things that have
happened in the past.

"You could just be a conduit
that can see those memories."

- Some people are
more sensitive,

feeling spirit and
the presence of one,

and they will pick
up on it right away.

And in some cases a spirit
can be aware of that.

- Jessica
gets back to work,

but even routine tasks
are now shadowed by fear.

- I'm making life
evaluations at this point.

"Is this worth it?

"Is the job worth it?

"What can I do to
get this to stop?"

I'm terrified every
day to go to work.

- Whatever is
haunting Jessica is closing in.

- The cases where you
have poltergeist activity

where it seems aggressive,

something has built up a
lot of energy over years,

or it could be potentially
something negative or demonic.

- And by
locking the fire doors,

controlling where she can go.

But terrifyingly, this
door is locked, too.

- These doors are always open,

unless there's a fire alarm

or there's a flood alert,

in which they are released from
the magnets and they close.

- Jessica
calls her friend,

the security guard, for help.

- Hey, buddy.

- Hey, what's up?

- I'm trapped downstairs
between the fire doors.

And he said, "Are
you shitting me?

"Are you making this up on me?"

I said, "Well, there's doors
right here in this corridor

"that are closed on me.

"I can't go anywhere.

"I'm near the morgue."

- On my way there.

- How did you get here so--

I had never seen
anything that scared me

so much in my whole life.

Hurry, hurry!

As events rolled on, it
started to go into terror.

- The
shadowy figure vanishes.

- Are you okay?

Let's get you out of here.

- Nothing on his
computer system showed

that the fire doors
had unlocked themselves

and had actually closed.

Everything showed him that
it was working just fine.

- Jessica
is anything but fine.

But with one more
crucial task to complete

before the end of her shift,

she has no time to react.

Patients' lives are at stake.

- So, all of our IV supplies
are either pre-made,

or we have to reconstitute
them ourselves

and make sure that
they're available for use

in the night shift
and for the next day.

- But whatever is
haunting her won't let go.

- One of the liter bags,
which is about two pounds

I would say, just lifts
and chucks across the room.

My breath is quickening,
and my heart is quickening,

and I've got the chills,

but I choose to push through it.

And that's when the cart
goes flying across the room.

- Pharmacy
technician Jessica Brooks

is the victim of
inexplicable phenomena.

- Not only was the cart
over a hundred pounds,

but I put the safety
brake on before I did it

so it wouldn't move.

I could've gone from being
a worker in the hospital

to being a patient
in the hospital,

and it was so loud
and cacophonous

that the pharmacist
came out and was like,

"What the **** just happened?"

And I'm looking at her like,

"This is what I've been saying

"has been going
on this whole time

"and no one believes me."

- Jessica
insists that they review

the hospital security footage.

- I'm anticipating, like,
this is gonna confirm

exactly everything that I've
been saying, and it did.

It showed everything
that I wanted it to show,

and none of it
could be explained.

And seeing it on camera
she wasn't able to deny it,

and it was a chance for
me to validate and say,

"Hey, this is really
what's happening to me."

- But the
pharmacist cannot accept

the paranormal event.

- But, unfortunately, my
pharmacist's mindset was,

"I've seen this.

"You can prove this.

"I'm not going there.

"- I'm not touching it."

- Jessica is relieved

when her shift is finally over.

- I get out to my car,

and I'm physically worn out,

I'm emotionally worn out.

I'm mentally exhausted.

And for a brief moment,

I look up in the
rear view mirror.

I see a small child.

Just I was startled.

It completely freaked me out.

- Jessica's
instincts tell her to get

as far away from the
hospital as possible.

- I get out onto the main
stretch and I'm driving.

I'm still panicky.

I'm still shaking.

I'm just trying to decompress.

I'm trying to come down, and
I'm trying to drive home.

All of a sudden out of nowhere
my radio starts blaring.

- The forecast
cloudy and windy today.

Right in front of me is a
car that I was about to hit.

I slammed on the brakes.

If I hadn't have done that,

it would have hit me head on.

I would've been killed.

- You think
that this child ghost

was the same ghost that
you were encountering

inside in the basement?

- I feel that there
were two entities.

I feel that there was
something that was malevolent

in the hospital that
did not want me there,

or maybe the malevolent
energy is what wanted me

to have the car accident.

And the small child
in the back seat

pointing forward was
telling me, "Watch!"

and stopping it.

It was a finality.

It was final.

I think that incident,
that occurrence,

stopped it all for me.

I didn't have an
issue after that.

- One month later,

Jessica gives her notice
and leaves her job.

- I do still live
in the community,

and I do frequent the
hospital as needed

when friends or
family are there.

- But, how do
you feel about going there?

- I still feel
extremely creeped out

when going to the hospital
almost from the moment

that I step foot
on the property.

- I started having
these strange pains.

I'd done my radio
show that evening,

and I got home, laid down
for about half an hour,

and then told my
girlfriend at the time,

"I think I might be
having a heart attack.

"I'm gonna go the hospital."

They quickly realized
that I was having a

pancreatitis attack and
it was really painful.

They realized they needed
to get my gallbladder out

and put me into surgery
within a day of being there.

I was about to go
in under the knife,

and that was really scary.

I've had a profound,
life-long fear of death

and what comes next.

It was a moment of terror
because I didn't wanna go.

I wasn't ready to go.

- Dave Schrader's
fear of death is profound,

but his surgery is successful.

In less than a day,

Dave is up and walking around.

But there are complications.

- Originally, they thought that
I would be there for a day.

I ended up staying
in a few days.

Because of some of the side
effects of the surgery,

they just wanted to
make sure I was okay.

- And the
complications aren't
simply medical.

- This woman is standing
right in front of me,

almost like she was
playing in slow motion.

Her hair would kind of move,

like it was almost blowing.

I'm trying to
rationalize through this.

I'm trying to make
sense of what it is

that I'm experiencing,

and I'm realizing,
"You're on morphine.

"You're on a pretty healthy dose

"of pain reliever
and medication."

But what was strange to me is,

it's as detailed a memory to me

as sitting right
here, right now is.

She was obviously trying
to communicate with me.

She was trying to talk to
me or get my attention.

What do you want?

But I couldn't tell what
this woman was saying.

What do you want?

The longer she stood
there and could tell

I could see her but
I wasn't hearing her,

she seemed to get more
frustrated and more irritable.

- Oftentimes, people will begin

to have paranormal experiences

or see entities if they've
had a near-death experience,

for example, or have
come close to death

because of a medical situation.

- What do you want from me?
- That can be, quite often,

a very common way.

- No, no, no!

Breathe.

- Dave
Schrader's survives surgery,

but now faces a
terrifying visitor.

- How can I help?

No, no!

No!

What do you want from me?

- The woman is
unable or unwilling to tell him,

and, suddenly, she is gone.

- I was terrified.

I was confused.

It was just kind of this really
strange mash of emotions.

- Emotions
that Dave has felt before.

This isn't Dave's first
experience with the paranormal.

In 2001, he traveled to Kentucky

to visit the site of
a former sanitarium

and to do an investigation.

As well as being host of
a paranormal radio show,

Dave is also a
part-time ghost hunter.

- It's very dark,
very late at night.

And I turned and
right in front of me

was a full 3-D black
shape, a shadow person.

Its shoulder went
through my shoulder.

I felt nothing.

I wish I could say
I felt a tingle

or a sneeze or a
burp or something.

There was nothing.

As quick as it
appeared, it was gone.

So that was my first holy-shit
minute with the paranormal.

- Complications
from the surgery

require Dave to remain
in the hospital.

He's visited by his
long-time girlfriend Claire.

- Hey.

How you feeling?

- All right.

- Can I get you anything?

- I started to
realize that there was

something else in my room,
there was a presence,

and I just noticed
this group of people.

They were kind of
washed-out and gray-looking

shadow people at this point,

and that they just kind
of stood there watching,

and that they were very quiet.

- What is it?

- My girlfriend
couldn't see them.

- Question as to why some
people are able to see spirits

and some are not is a
really hotly-debated issue

in the world of parapsychology.

One of the theories
is the idea that

spirits exist on
different frequencies.

Just in the same
way, for example,

the we see different
light frequencies,

our eyes are really attuned
to receive different signals,

different light particles.

- Do you want
me to call the doctor?

What is it?

- The first
apparition has returned.

- She almost glided towards me.

She leaned over into my face.

- What's
wrong, are you okay?

- And cracked lips and the hair

and just those deep, inset
eyes, and the anguish,

I was absolutely terrified.

- Do you want me
to call the doctor?

- I just knew they
weren't from our Earth.

They weren't from this side.

- Once
again, the spirits leave

as quickly as they arrive.

- I had the sense
that they wanted

some kind of connection
to this side again,

that maybe it had been so long
since someone had seen them

and knew that they were there.

You become like a
moth to a candle.

You become that candle for
these beings, for these spirits.

- Spirits are very
aware that there

is open communication
with people,

and what I've found
is the fact that,

oftentimes, people
will miss opportunities

to have that
communication with them.

But, usually what we
find is that they are

very anxious to
communicate with people.

- I'm in a hospital
trying to recover

and, suddenly, my
reality is shattered.

And I'm seeing things that
I'd never seen before,

and having these king
of very close encounters

with the spirit world
that really unnerved me.

- Only Dave Schrader
can see the angry spirits

trapped inside the hospital.

Dave's recovery continues.

His hospital stay grows longer.

- Good to see you
thanks for coming, man.

My good friend and my producer

and co-host of my radio
show was there to visit,

and he was joking around
with me about the lengths

I would go to avoid work,

and that I needed to get
back in and do the show.

And we had a little
laugh about it,

and that's when I
drew my attention over

to the right side
of my room again.

I remembered having had guests
on our show over the years

talking about
drugs and Ayahuasca

and this natural
DMT in our brain

will allow us to see
these other realms.

And I was left wondering,

"Have I opened up a different
level of my consciousness,

"or is this playing
out in my mind?"

- Patients, oftentimes,
seem to be able

to see these spirits
because their brain state

is really in a different place.

Oftentimes, they're in
places of high stress.

Sometimes they're under the
influence of medication.

There's a bunch of different
factors that fall into

the idea that patients may
be more receptive to this.

- This was definitely
one of the more

terrifying moment for me.

The woman I felt like
she was just frustrated.

She wanted to be heard,
and couldn't be heard.

But this man just looked at
me, and he pointed his finger,

like this righteous
indignation of "How dare you."

"Why aren't you hearing
what we have to say?

"Why can't you help us?"

And it was just that sense.

And I started to speak to them.

And I said, "I'm sorry,
I can't hear you."

No, no, no.

I felt like I was
straddling two worlds,

like I had a foot planted
firmly in our world

and one starting to go over
into the spiritual side,

and they knew now that
someone could see them,

and that someone
was bearing witness

to what was going
on in this room.

- His
recovery almost complete,

Dave will be
discharged tomorrow.

But his discharge
isn't soon enough.

The spirits return,

and now there's more
of them than ever.

- There was a whole
bunch of people in here,

and they're very upset.

- We find that oftentimes
spirits seem to be able

to be receptive to the people
that are aware of them.

- When they know you can
see them or sense them,

I think that's when they let
themselves be known more.

- Cases of negative entities,

communication tends,
in most situations,

to reflect things like
dominance or a power struggle.

- I was filled
with a lot of dread

and sense of sadness
because I could tell them

"I don't know what
you want from me,

"and I don't know what
I can do to help you."

And to know that maybe
these were stranded souls,

lost people, and there
was nothing I could do,

broke my heart, and
made me feel like

I was failing in a way.

What's wrong?

Doctor!

Doctor.

What's happening?

- I don't really know why
we haunt specific areas.

Do people stay in the
hospitals because that's

the last place that
their physical form was?

Are they afraid to be judged?

Are they afraid to go
on to the next level

because they don't know
what is coming next?

- Doctor!

- I was left with a
question of what's worse,

the idea of death, that there's
nothing after this life,

or that we may be just
stuck stranded in the place

where we last stood physically.

- Was there
a sense at some point

that you kind of accepted that

you weren't gonna be
able to help them?

- You know, for somebody
who's afraid of death,

it was very tough to feel
like there was nothing

I could do for these people.

- Dave is
finally discharged.

- Ready to go?

- The experience
changes not just him,

but his view of what
happens when we die.

- If the best of what we are
goes wherever it needs to go,

and the jealousy, the
anger, the pettiness,

just the dark, base
part of what we were,

and it stays behind,

I feel better
thinking that maybe

that is all that's left behind.

And that's why all that I saw
was the anguish and despair.

- There has been
cases in the past

where people have
seen apparitions,

visual apparitions,

that they have not be
able to communicate with,

and, oftentimes, in those cases,

those fall into a category
called residual energy.

The idea behind it is that
it's like the environment

is somehow able to
record situations

that have happened previously.

- What was really them was gone,

and they were just a shadow

of their former
selves, literally.

- Bettina Biller
is one of this hospital's

most dedicated volunteers.

- I volunteered because
I felt that mentally

and physically it
was good for me,

because I like to
help sick people.

So, I used to go in once

or twice a week at
the critical ward,

and just help wherever
they needed me,

and it was usually
interaction with the patients.

Hello, would you like a cookie?

- Bettina serves
on the palliative care ward

for terminally ill patients.

- Palliative care unit is
for very sick patients.

You can hope and cross your
fingers they do get better,

but a lot of them know they're

spending the rest
of their life there.

One point in time I did
want to be a PSW worker,

and then proceed on
to becoming a nurse.

But due to my accident
and everything,

I just couldn't do it,

so volunteering was
the next best thing.

- Stay with us.

Just keep listening
to my voice, okay?

Keep listening.

- A
few years earlier,

Bettina was in a
major car accident.

- I was hit from
behind with a truck.

- Listen
to my voice, okay?

- Was
it serious enough that

you ever thought that
maybe you wouldn't make it?

- Yes, I didn't
think I was going to.

I was struggling for air,

and I couldn't
really see anymore.

Everything just
started going black,

and I felt my spirit
actually leave my body.

- Volunteering is
Bettina's way to pay back.

But then, something strange
and unsettling happens to her.

- It's impossible that they
could just go off like that

because they weren't plugged in,

so there was no explanation
for why they actually went off.

- In Benita's case,

where electronic devices
are reacting around her,

even devices that
aren't plugged in,

it's very likely because
she is sensitive,

she has some type of strong,
electrical aura around her.

She gives off a lot of energy.

- Several weeks pass

and nothing
inexplicable happens.

Over numerous visits,
Bettina develops

a strong connection to
one patient in particular.

- Hello, Harry, care for a book?

He had a very serious
chronic cough,

and he was on two
oxygen tanks that were

on the back of his
wheelchair at all times

because he just
couldn't breathe.

I couldn't even understand
what I was seeing at first.

I was in total disbelief.

I'm like, "Is there something
wrong with my eyes,"

but he was totally
being smothered.

- She's seeing it as
this dark shadow figure

attached to this
man, this individual.

It's draining his energy,

which may be what's killing him,

and it's like a vampire almost.

It's drawing that energy.

- I honestly think
he had no idea

that he was being surrounded
by a dark energy at all.

- Although disturbed,

Bettina continues
volunteering at the hospital.

- The second time I
was assigned to him,

I recall him coming down
the hallway towards me.

He looked like he was
totally being smothered

around his entire body
and the wheelchair,

and just a dark, dark energy.

As he got closer to me, I
could actually feel myself

getting very, very sick,
ill, to my stomach.

I just did not feel well at all.

You do feel like the life
is being sucked from you,

and you feel like you're
going to actually pass out.

- What that tells me is it's
pulling energy from her,

which is probably why she
knows it's something dark.

She felt that negative
energy coming from it.

- Whatever it was doing to him
was now trying to do to me.

- It begins to drain her energy
because he was almost done,

and it's looking for a
new source to feed off of.

- Stop!

It just scared the
hell out of me.

I've never been so close
to something so evil.

- Volunteer
Bettina Biller

witnesses a
life-draining entity.

- Don't come near me.

It felt to me, like, when I
was around this gentleman,

that my energy would
be sucked from my body.

I just ran as fast
as I could go.

Very scary because you don't
know what's happening to you.

It's like you have no control,
actually, of your body.

- Bettina recovers.

Less than a week later,

she is back at the hospital.

There, she makes an
amazing discovery.

The elderly patient has
made a full recovery.

- Bettina, in her case,
could be a healer,

an energy healer of some
kind, and not be aware of it,

and maybe that's why these
things jumped to her.

She's pulling them out of these
people and not realizing it,

and that's why the man
begins to get better.

- Can you
explain a little bit more

what that feeling feels like?

- Your body feels like
it's just stopped.

You feel overcome.

Everything just feels dark.

There's no happy
emotion inside you.

Everything feels
actually very dark,

and you turn very cold.

- A year passes.

Bettina is sure she's left
the paranormal behind.

But then her sister calls.

- My sister was friends
with this lady Mary Ann,

which asked if we
could come visit

her aunt in the hospital
due to a car accident.

She was in a coma.

I think half of it
was for moral support

because they were
going to take her

life support off that afternoon.

They were going to have
to say their goodbyes.

Ready?

- Yeah.

- Wake up.

- When I entered the room,

I was totally drawn
towards the patient.

I couldn't see her face.

I really didn't know
what she looked like.

The only thing I really
seen was her hand

sticking out of the sheets.

- The patient
relies on life support

to stay alive.

She is immobile, unresponsive,

and considered beyond reach.

- And as I touched her hand,

I had this very
strange, eerie feeling

of this really brisk
cold shoot up my back,

where every hair on my
body was standing up.

I had a very strange feeling
of anger overcome me.

I felt like I just swallowed
something that wasn't there.

I could literally feel it.

It was some kind of
energy, but I'm not sure.

I've never felt that before.

I didn't actually talk
to her with my mouth.

I was talking with my mind.

I said, "Could you please
tell me if you could hear me?

"Please move your fingers."

I said, "Could you please,
if you can still hear me,

"could you please
move your right leg?"

- A patient
considered brain-dead

becomes responsive.

The nurse was in total disbelief
that the lady moved at all.

She was scared.

I was scared.

Felt like something
else took over.

There was somebody intervening
between the two of us.

- In Bettina's case, all this
bad energy is going to her,

she realizes that
the negative spirits

are transferring to her
and trying to drain her,

so it was probably a smart move

that she pulled away from that,

otherwise she would
end up dead herself.

- Feeling I get
when this happens,

it is pretty much like a trance.

I feel like my body has
absolutely no feeling to it.

From head to toe,
I feel nothing.

But I do feel that I'm
standing off the ground

about two feet in the air.

Everybody was in shock.

They didn't know
why she was moving

or how she could be moving,

when all the doctors
and everyone told her

that she won't be making it.

- What happened
to the patient after that

as far as you know?

- As far as I know,

the patient did walk out of
the hospital a week later.

- Which
is like a miracle?

- After what the
doctors have said

and what everybody
was telling me,

it was a total
miracle, I suppose.