Grey's Anatomy (2005–…): Season 10, Episode 9 - Sorry Seems to Be the Hardest Word - full transcript

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(mutters indistinctly)

Oh!

(whispers) Let's see. Maybe...

(gasps) (woman) Ohh.

Crap.

(Callie) Doctors never mean to screw up.

(monitor beeping rapidly)
Crap, crap, crap. Crap!

- Are you sure you don't want me to call for...
- Crap, crap, crap.

No! There's no time.

You make a bad call, and...

the unthinkable happens.



Can I help you? (packaging crinkles)

Uh... (clears throat) yeah do you have any
just, um, regular panty hose?

- (woman) We can't do that.
- Well, we have to. Lap pads!

- But we still haven't...
- I don't care! We're closing him up.

Zero vicryl. Zero vicryl now.

Am I not being clear?
Why do you look so confused?

What about these?
They're popular. They shimmer.

No. No, no shimmer.

No footless tights

or freaky little toe sock thingies.

I just-I just want panty hose, basic nude.

I used to buy them at the grocery store.

They come... they come in a little
plastic egg kind of panty hose!

That's-that's what I need!



Is that really so hard to understand?!

It's not like we do it on purpose.

It's not like we want to hurt anyone.

But sometimes we do.

Sometimes we make mistakes.

I'm...

(sighs deeply) I'm sorry.

And when we blow it, we're sorry.

That was... that was inappropriate.

I'm... (sighs deeply)

I'm just... I'm under a lot
of pressure right now,

and I have a really big day tomorrow.

You know what? That's fine.

These are... these are... these are fine.
These are great.

Actually, I'll take all these.

I'm gonna... I'm gonna take 'em all.

- Really?
- Yeah.

Just, uh, ring me up.

Even these, the ones with the rhinestones?

- Even those. (laughs)
- Okay.

Not that being sorry really matters.

Not anymore.

No apology in the world matters now.

Brain mapping is not an exact science yet.

But this array brings us one step closer.

Dr. Torres and I have had
tremendous success so far,

and because of that,

we are moving from an animated hand

to a robotic one. (murmuring)

- Oh, she's on the stage.
- I'm sorry, sir. Are you lost?

Sorry. I'm looking for... Dr. Torres?

Yes. Hi.

Great. You're being sued.

(murmuring)
Love what you're doing here, by the way.

Robot hands. (chuckles) Freaky!

(lowered voice) Who is that from?

- (Callie) Travis Reed?
- (Cristina) Uh-huh.

As in the Travis Reed,
the snowboarder?

Uh, he needs a new hip.

I told him he wants you.

Wait. How do you even know him?

I was a second-year resident.

- He was my first solo valve replacement.
- Wow.

Yeah, and six months before
he came out of nowhere

and won all those gold
medals on the half-pipe.

I believe my valve is
what gives him his edge.

Mm-hmm.

His heart is my "Mona Lisa." (laughs)

Don't screw it up.

Excuse me. Where's the
onesie decorating station?

(bird cries in distance) There isn't one.

There's a margarita
decorating station, though.

- (clicks tongue) Mm.
- What?

- Limes.
- Mm-hmm.

- Whoa, whoa, whoa. What kind of baby shower...
- Salt.

Doesn't have a onesie decorating station?

I mean, I had already figured out my design.

It was gonna be a star and a moon,

and it was gonna say "McDreamy." (laughs)

- Get it? That's cute, right?
- Excuse me.

Is it time to open the gifts yet?
I need to sit down.

- My feet are like sausages.
- Oh, come on, Mer.

Oh, look at her.
She's all glowy and pregnant.

(Callie) With sausage feet.

Let's have a baby.

What?

Wait. Wait, what? Are you serious?

We've had such a hard year since the crash,

and... (inhales deeply) wouldn't it be nice

to have something new and
happy to think about?

Yes. Yes. But, um, I...

And, you know, I could carry...
I could carry this time.

And then that way, only one
of our feet would be sausages.

Arizona... (giggles)

So... you want to?

Yes! Oh, my god, yes! (laughing)

(Cristina) You seem happy.

Oh, I am happy. I am really, really happy.

(Cristina and Callie giggle)

He is so much more attractive in person.

- I got him to sign my board.
- I got him to sign my bra.

- (man) Yeah, sign my cast!
- So are they. (laughs)

(all speaking at same time)

Cristina Yang!

Oh! Oh! (laughing)

Oh, you look better and
better every time I see you.

Dump your husband. Run away with me.

- Oh, come on. Don't you have a girlfriend?
- Oh, we've got a deal.

I'm allowed to flirt with hot doctors

who've had their hands inside my chest.

It's a very short list. (laughs)

Hey, I'm Travis.

- Hi.
- You're the ortho god?

- Callie Torres. I prefer goddess.
- Right on.

Ready to build me a new hip?

(man) He needs to be able to do this.

See? Right... there.

Can a new hip do that?

More importantly,
will he be doing it by December?

He's got olympic qualifiers coming up.

You mentioned a crash last year?

They said it gave me arthritis.

(man) He can't win the gold with arthritis.

I want the Peterson hip.

(paper rustles) Buddy of mine got this one.

He was back on the mountain in no time.

This is what I need.

Okay. (chuckles)

Even if I did agree that a hip replacement

is the right course of treatment,

I-I've never even used, the, uh,

Peterson resurfacing hip joint.

I doubt you or your team
want you to be my first.

She makes a good point.

I was Yang's first valve replacement.
That worked out.

(chuckles) I was the first guy to land
a triple cork in competition.

Now it's practically standard.

You're the first orthopedic
surgeon to grow cartilage

out of nothing.

The reason we are who we are,

is 'cause we're not scared of firsts.

(exhales deeply)

(papers rustle)

I'll research the joint.
I'll learn what I can.

I'm not making any promises.

I'm not worried.

You're gonna say "yes."

(Callie) For the hundredth time, no.

I am not admitting to negligence

when there was no negligence. I...

They're willing to call you
a "nonparty at fault."

Jury payouts are always bigger
than pretrial settlements.

If this goes south...

Do you think it'll go south?

(stammers) There was a minor
complication during surgery

because we thought the patient had developed

a pulmonary embolus.

Postoperative infections are
a common recognized risk.

Everybody... and that's when the
jury's eyes will glaze over.

All they're gonna hear
is a bunch of big words

they don't understand.
And what they will see

is that you made a mistake,
and your patient paid the price.

No, it wasn't a mistake, Greg.
I'm not settling.

Okay.

Okay.

- Okay.
- Okay.

(man and woman speak indistinctly)

Then there are things to remember tomorrow...

Let the jury see your face. You wear a suit.

Dark not bright. Skirt not pants.

Minimal jewelry, heels,

- panty hose...
- Panty hose?

Professional but feminine.

You still have your wedding ring?

- Yes.
- Wear it.

Juries respond better to
married women with families.

Now there'll be water in front of your seat.

You drink it sparingly.

There are no bathroom breaks

till the judge calls for recess.

I don't own any panty hose.

I-I-I have to go shopping.

(loudly) Did you flush?

I didn't-I didn't hear you flush.

Oh, and wash your hands!
It's almost time to go!

Hey, I'm sorry I'm late. There was traffic.

No, no, it's fine. She's ready.

Well, she was until
she decided she had to wear

the purple dress instead of the heart dress.

And then she had to go potty

but she didn't want help going potty. Sofia!

You should probably go check

and make sure she's okay in there.

- What... are you okay?
- Uh, I have no idea.

Hey, listen, I know you're
supposed to have Sofia tonight,

but if it'd be easier for
you to spend some time alone

or if you'd rather not
be alone then, you know,

you just tell me, and whatever
you need that's what we'll do.

Okay, thanks.

What?

Nothing.

You put your ring back on.

They told me to.

Anyway, good luck today.

Thanks.

You ready?

(bell dings) Sure.

(reporters shouting at same time)

Excuse me. No comment.

(screams) Uh...

- Doctor, what happened?
- Greg? Greg?!

- Step aside. Good morning.
- Hey, what are you doing here?

Uh, a bunch of us are taking shifts.

We wanted you to have at least one person

in court with you the entire time.

I had to fight Bailey for this first shift.

Turns out she punches pretty
hard for such a little person.

- Excuse us! Thank you.
- Dr. Torres!

(sighs) I can't even swallow.
My mouth is so dry.

You can do this. I will be
sitting right behind you.

- Okay?
- (Greg) We're up here.

(gallery murmuring)

(sighs)

Callie?

(muffled) Hmm?

(whispers) Oh, damn it!

(door opens)

(murmuring)

(door opens)

All rise!

Would if I could.

(laughter)

(under breath) Crap.

This case is about a man that
you probably already know...

at least by reputation, Mr. Travis Reed.

(Alex) I got here as soon as I could.

My nephrectomy went long. What'd I miss?

They're still on opening statements.

This guy's been going for a while.

He's doing that folksy charm thing,

and the jury is eating it up.

Now serving as a juror

in a medical malpractice case isn't easy.

I don't know about y'all, but I'm no doctor.

Hell, I barely made it through
high school biology, so...

(jury laughs)

But you are going to get
a crash course education

in orthopedic medicine and
postoperative infections.

And you're gonna hear words like
"pseudomonas" and "emboli."

Don't let that intimidate you.

The only thing that matters is the evidence.

(lowered voice)
Those things are part of the evidence.

- What is he talking about?
- Shh.

And the evidence in this case will focus on

a 16-day period last spring.

And during this time we will
establish that Dr. Torres

agreed to perform a surgery
she did not fully understand.

We will establish that
Dr. Torres made a series

of faulty decisions,
eventually costing Mr. Travis Reed...

a thriving, healthy olympic athlete...

his legs.

And we will establish
that all of this started

because of one careless mistake
made in surgery.

(monitor beeping steadily)

Implant's in place. Everything looks good.

Now I just need to irrigate...
(monitor beeping erratically)

His heart rate just jumped to the 150s.

Having trouble ventilating.

Increasing his oxygen to 100%.

Damn it. All right, could be a P.E.

We've gotta get him off this table.

All right, let's start closing.
Irrigation, please.

Wait, the sponge count is off.

We're missing one sponge.

- Are you kidding me?
- We can't close until we find it.

SATs are continuing to drop.
Switching to manual ventilation.

All right, you know,
it's gotta be on someone's shoe

or something. There's nothing in here.

You want me to call for a portable X-ray?

No, that'll take too long.
He could go into shock.

(man) B.P.'s dropped to 70 over 40.

(Callie) Oh, crap, crap,
crap, crap, crap, crap.

- Are you sure you don't want me to call for...
- No, there's no time.

All right, we're closing him up.

You can't do that!

Well, you know, uh, we have to. Lap pads.

- We still haven't...
- I don't care. We're closing him up.

Zero vicryl.

Zero vicryl now!

Now!

(man chuckles) Hang on, hang on, hang on.

Are you saying that
Dr. Torres knew she left a sponge

in Mr. Reed's body, and she didn't care?

- No, of course she cared but...
- No, but still,

she knowingly left behind a sponge.

The patient was running out of time.
He would have...

Hon, hon, it's a yes or
no question. Thank you.

Did she knowingly leave a sponge?

Yes.

You know, I've got a...
I've got a boy in college.

Good kid.

And I went to visit him last month,

and you would not believe
the sponge I found in his sink.

I mean, there's no tellin'
what was going on...

Objection. Irrelevant.

Sustained.

(man) All right, let's fast-forward
to the next time

you saw Mr. Reed.

About two weeks later.

And how was he then?

Was he... good? Happy? Recovering well?

He had an infection.

(Callie) Hi, there.

Travis, I hear you got quite the fever.

Temp's 103. I'm just starting his workup.

He's burning up. He won't eat.

I had to force him to come in.

(Callie) How are you feeling, Travis?

I've seen worse.

Dr. Torres, you wanna take a listen to this?

Yeah.

(whispers) Okay.

(exhales)

Is that a murmur?

A small one. Travis, I'm just gonna

take a look at your incision site, okay?

(monitor beeping steadily)

Oh, wow.

Oh, wow? What does "oh, wow" mean?

Whitney, I don't want you to worry.

The wound looks a little infected.

So we're just gonna go in
and clean it all out, okay?

- Yeah.
- Okay.

Okay, get him on vanc and clinda, stat.

Call upstairs. I need an O.R. right now.

What about the murmur?

Could the infection have
traveled to his heart?

His vitals are stable. So first,

we've got to clean out that joint, okay?

We can't afford any delays.

Okay. Should I call Yang?

(sighs) All right, if she's not available

in the next five minutes,
she waits until post-op.

We've got to get in there
and kill this infection

before it spreads any further.

I am not turning an olympic
athlete into a doorstop.

Yeah, the infection's
going through the fascia

down to the prosthesis.

Get in here and irrigate before we move on.

Looks like there's pus in the acetabulum.

Oh, damn it! (suction gurgling)

No, there's no way to salvage the joint.

I'm gonna have to remove the whole thing.

And just... leave him with no hip?

Well, for now.

It's the only way to get
this completely cleaned out.

Osteotome and mallet?

(man) That sounds pretty nasty.

Post-op infections are very common.

They happen all the time.

Is that your professional opinion?

- It is.
- I see.

And in your professional opinion,
is it also common

for a post-op infection to
result in a double amputation?

Does that happen all the time, too?

No, but, uh...

No, uh, no further questions, Your Honor.

That's not fair!
You're not letting me finish.

(judge) That's enough, Dr. Wilson.

But I need to explain...

Another word out of turn,
and I'll hold you in contempt.

(gavel bangs) (murmuring)

(shoes clatter)

(exhales deeply)

(grunts)

Oh, tell me I packed a spare pair.

Oh, thank god. (crying)

Oh, hi. I'm sorry.

- I-I'll come back.
- (voice breaking) No, no, no, it's fine. It's fine.

I'm just, um, I have to sit in
there and listen to that guy.

And I can't react or that'll
make me look unlikable or petty.

But how the hell am I not supposed to react?

He's awful.

And he's making me sound awful.

(exhales and grunts)

Um, I-I think I have something

that will make you feel better. (unzips bag)

So Sofia drew this in the car this morning.
(exhales and sniffles)

And she said that it's of a jellyfish

and a rainbow mermaid.

I'm not sure which one is which. (chuckles)

But you should have it. And then when you

feel like screaming,
you can look at the jellyfish

and then it will calm you down.

Oh. (chuckles)

(sniffles) I'm surprised you're here.

Thanks.

Thank you.

Ugh. I should get back. Oh, god.

Um, Callie?

Yes? Are you sure that you wanna wear, um,

rhinestone butterflies in court?

I mean, it's-it's your choice.

It's a strange one.

But I suppose that lots of
people like butterflies so...

Yeah. (chuckles)

They're cute. (laughing)

- What?
- What?

(both laughing)

Are you kidding me?

No more ridiculous than
vetoing every guy under 6'3".

We are not choosing our sperm donor

based on his taste in music.

Well... Oh, look. Oh, this one's cute.

Oh, that's a super cute baby.

He would make super cute babies.

- Yeah!
- Mm-hmm.

- Okay, so. Here... Oh.
- Hmm?

- Hmm.
- He's a college dropout.

- Pass.
- Pass.

Okay, uh... ooh, I'm empty.

Now this one says he's a mathematician

- with a graduate degree.
- Oh, wow.

And...

(singsongy) he runs marathons.

Oh, picture?

(clears throat)

Oh. (inhales sharply)

Okay, um...

Well, I still like the Ivy League poet.

- Okay, let's...
- Smart and creative.

Okay.

You think I'll like being pregnant?

Oh, yeah. It's the best.

Oh, except for the nausea.
Oh, and the stretch marks.

- And the peeing.
- Mm.

And the lack of sleep, the exhaustion.

Oh, and then the... the no booze.

(car horn honks in distance)

- No booze.
- Mnh-mnh.

- Ohh.
- Mm-hmm.

Oh, I will miss you most of all.

(siren wailing in distance)

(sets down bottle)

(ring clatters)

(knock on door)

Arizona?

You're, uh, you're early.
I thought... I thought

you said you weren't bringing
her by till after dinner.

(gasps) Daddy.

Mija.

(sighs deeply)

Mmm. (kisses)

You mentioned the trial like it was nothing.

It's never nothing. (chuckles)

You know how many times I've been sued?

My lawyer's on speed dial,
for crying out loud.

He's very good. Technically,
his tactics are legal.

(laughs) You really didn't
have to come all this way.

Of course I did. Of course I did.

- My baby's in trouble.
- Mm. (siren wailing in distance)

But first, where's my grandbaby?
Mm-hmm. Come on, now.

Abuelo needs a hug.

Don't tell me she's already asleep.

No. N-no.

She's, um...

(clicks tongue) She's... well, she's not here.

(chuckles)

Arizona's gonna bring her by in an hour.

Oh, all right. Well, I don't understand.

Wh-what's going on?

We split up. She cheated on me.
It's been bad.

I really don't wanna talk about it.
(clears throat)

- When did this happen?
- A couple months ago.

- Why didn't you tell me?
- I just, I didn't wanna get into it, dad.

I-I fought so hard just
to get you to accept us.

Mom hasn't spoken to me since the wedding.

And I just... apparently,
I marry people who cheat on me.

It's pathetic.

I am pathetic.

No.

When that O'Malley kid cheated on you,

- I was ready to knock his teeth out.
- Mm.

Mm? Now-now I won't hit a lady

but, you know, I can make it happen.

I know people. Just say the word, all right?

No, dad. (scoffs) God, no.

All right.

(exhales deeply)

Look at me.

Mija, look at me.

(sighs)

Nothing about you is pathetic.

Don't hate me!

I know I said I was gonna
cook dinner tonight,

but I've still got a lot
of work to catch up on.

So... (singsongy) who wants pizza?

(gasps) Hey, sweetie. Where's mommy?

(Arizona) Callie?

(keys clatter) Yeah. Hi, I'm home!

Is everything okay?

Callie!

(siren wailing in distance)

Are you okay? Is ev-everything all right?

We're having a baby.

(laughs) (screams)

My boobs were hurting,
and... and then I thought... maybe?

But I'm only a day late
and I-I didn't even think

that it would show up on a test so soon.

We're having a baby! We're having a baby!

(Callie laughs)

Oh!

(whispers) Hi.

Hi, sweet baby.

Mmm. Mmm. Mmm.

(door opens)

(sighs)

(woman over P.A.)
Dr. Hernandez to oncology.

Dr. Hernandez to oncology.

All right, gonna make this quick.

I know we are all busy.

Callie, I thought you
understood you can't be here.

I know. (clears throat)

I know it's a conflict of interest.

I just... I wanted to say something

before you get started.

Travis Reed is suing
both me and the hospital.

I have no intention of settling with him,

but the hospital should.

As an owner and a member of the board,

I know how hard it's been

to get this place back on its feet.

And I don't want you to
jeopardize that because of me.

(door opens)

(door closes)

(Derek) What did our legal team say?

Um, yeah, they said that we should settle

now, quickly and quietly.

- What if we don't?
- Well, this thing goes to trial

and there's a judgment against us,

we could owe millions

or we could settle this for much less.

If we go to trial,

we risk bankruptcy all over again.

Only if we lose.
There's another side to this.

If Callie isn't settling,
maybe neither should we.

Uh, no. I was there.

I saw firsthand what
happened with this patient.

And he has a case. A good case.

We should settle.

And, frankly, Callie should, too.

Dr. Yang, what is your
relationship with Travis Reed?

Uh, Travis first came to me six years ago

with a bicuspid aortic valve.
I replaced the valve,

and have overseen
his cardiac care ever since.

And it was you, I believe,
who recommended him to Dr. Torres.

Is that right?

- That's right.
- Why was that?

Because she was the best
orthopedic surgeon I knew.

Was? (gallery chuckles)

As in past tense?

You don't believe she's the best anymore?

(monitor beeping rapidly) There are
vegetations all over his aortic valve.

Why didn't you page me sooner?

We just heard the murmur this morning.

- This morning?
- Yeah.

Look at this growth.
You knew he was a heart patient.

This didn't concern you?

Of course it did. That's why you're here.

- So what do we do?
- The infection is eating away at his graft.

Best case... I go in,
clean it out, and repair it.

Worst case... he needs a whole new valve.

Dr. Torres, you need to see this.

I was changing his compression
socks and I saw this.

His leg's gray, cold. I can't find a pulse.

Okay, where's Whitney?

I told her she had time to grab lunch

before Travis woke up.

All right, you need to go find her

- and tell her that Travis needs another surgery.
- Okay.

(instrument beating rhythmically)

Okay, I've gotta go in and do
an embolectomy on this leg...

Unh-unh, no. I gotta go
in and fix his heart.

You can do that later.
I need to do this now.

- Later? It's already later.
- He has lost blood flow!

He's clearly throwing
emboli into his extremities.

And where do you think the
emboli is coming from?

His infected heart.

- Cristina...
- Hey, hey, hey!

I can hear you two from all
the way the damn hallway.

Will you tell Callie to back
off and let me do my job?

Yeah, tell Cristina to back
off and let me do mine.

If I don't try this embolectomy,

- he could lose his leg.
- Well, he can live without a leg.

He can't live without a functioning heart.

Look, if you do the heart tomorrow,

it gives him an extra day
on antibiotics, all right?

He'll be more stable,

and the heart surgery will be less risky.

Cristina, this is Travis
Reed we're talking about.

Let me try to save his leg.

(Cristina) Dr. Torres performed
the embolectomy that afternoon.

Against your wishes?

We had a professional difference of opinion.

You know, in my office,
if one of my co-workers

was shouting at me so loudly
that you could hear him

all the way down the hall,

it would be more than just
a difference of opinion.

It would be grounds for a dismissal.

We are passionate about our work.

And in the end, I agreed with Dr. Torres,

that the heart surgery could wait.

- You agreed?
- Yes.

Are you sure you weren't bullied?

Objection.

(Callie) Yeah, I know.

The embolectomy could not have gone better.

I mean, his leg was already
pinking up by the time

I saw him in recovery last night.

What's his temp?

Oh, he was febrile overnight
but his white count's stable.

(Travis breathing heavily)

- What's going on?
- Travis?

- What aren't you telling me?
- What's wrong?

What the hell is wrong with my legs?!

(beep) Are we losing this case?

It's... too early to panic.

(sighs deeply)
We haven't presented our side.

There she is.

Richard! Well, you shouldn't be here.

That's what I told him,
but he insisted on coming.

It's a miracle I made it here at all.

Kepner's a terrible driver.

How's it goin'?

(man) You knew it was bad.

(Whitney) His legs were black.
I knew it wasn't good.

They cut them off that night.

Now did you have any indication

that Dr. Torres was even worried

about something like amputation?

I mean, did she ever mention
that it might be even a risk?

No.

But she was worried about it.

She was worried about what it
would do to her reputation.

(lowered voice) What is she talking about?

- (man) Now why would you say that?
- I-I have no idea.

I heard her talking in the hallway.

She didn't know I could hear her.

What did she say?

She said, "I can't be the doctor who turns"

"an olympic athlete into a doorstop."
(speaks inaudibly)

(gallery gasping and murmuring)

All right, quiet down! (banging gavel)

Quiet down, everyone!

Quiet down!

(Arizona) Do we knock?

No, there's an open house on Sunday.

We can come back then.

Oh, oh! There's a swing set!

Oh, and a pool! A pool!
Callie there's a pool!

Ooh! Yeah?

Oh, I can just see us

playing with the girls in this yard,

having a picnic, and swinging on the swings.

Ohh. What makes you think
we're having another girl?

Come on.

Can you get off of that
thing for five seconds

- and look at this place?
- Yeah, I know, hold on a second.

I'm just, uh, I'm following
up on that clinical trial

in Germany using Peterson hip joints.

I'm trying to get them
to send me their data.

Well, they're not gonna release
anything until it's published.

Eh. It's worth a shot. (typing)

There, sent. All right,
now you can show me the swing set.

- Okay. Oh!
- Ooh.

- You okay?
- Yeah.

- You all right?
- I got it.

(Travis) I've got it.

(whirring)

(whirring stops)

Do you swear to tell the truth,
the whole truth,

and nothing but the truth?

I do.

Hey, Travis.

Hey.

You know, I'm, uh...

I'm thinking about snowboarding.

In fact, I picked up a board...
a Burton Blunt.

- You familiar with that one?
- That's a good board.

There's better boards for beginners.

What size shoe are you?

I'm a 13.

You might wanna look into an extra wide,

so your toes don't hang over too much.

A little over hang's fine,

but too much is gonna cause drag.

- And drag's bad?
- Well...

Objection, Your Honor. Where's this going?

Look, I'm simple consulting
an expert on snowboarding

about a snowboard.

I mean, who should I trust more,
this guy or the kid

who's helping me out at R.E.I.?
(gallery laughs)

Get to the point, Mr. Hamilton.

Travis, when you first met Dr. Torres,

did you ask her about a
certain kind of joint?

The Peterson joint.

I'd heard it was good for athletes.

You know, quicker recovery,
better range of motion.

So you were consulting an
expert on joint replacement

- about a joint.
- Yeah.

Is it true that Dr. Torres
had never actually done

an operation with this kind of joint before?

It's true.

But you went ahead with it anyway.

She said she had done a lot of research.

She said she was confident.

So you trusted her to use
her expertise to advise you,

and to keep you safe.

When, in fact, what you
got was a botched surgery,

an infection, a revision surgery,

a heart surgery... (murmuring)

and... (sighs)

I mean, look at you now.

(Whitney) Just let me pull up the blanket.

Why? So you don't have to look at them?

There's nothing there.

(exhales)

(door slides open)

Is it her?

Hey, Travis.

Tell her to go.

I don't wanna see her.
I don't wanna talk to her.

(voice breaks) Um, I just brought you

some information on support groups.

Um, try to get him to go.
And, oh, on the back,

there's a name of an
incredible prosthetist...

Tell her to get out. I trusted her.

I trusted her completely, and...

you know, I get that
people live without legs

and it's not the end of the world, but...

It's the end of my world.

I've been snowboarding since I was 5.

I used to steal cafeteria trays from school

and ride 'em down my parents' driveway.

Snow or no snow, I didn't care.

It was the thing I did for fun.

Then it became my job and my world.

And now it's... everything...

my family, my friends.

Without it...

I don't know who I am.

And now it's gone. It's just...

gone.

And it's Dr. Torres' fault.

(murmuring)

You feel very strongly about that.

It's not just a feeling.

I know it. She told me.

What, she admitted that she was at fault?

Yes, she did.

The day she cut off my legs,
she came into my room,

she'd been crying.

- She told me she was sorry.
- Objection!

It is illegal to use a physician's apology

against them as evidence of guilt.

Your Honor, this isn't about the apology.

This is about everything else
she said with the apology.

(judge) I'll allow it.

Travis, I know this is gonna be painful

so you take your time.

What else did Dr. Torres say?

She said if there was
anyone to blame, it was her.

She said this never should've happened.

She said if there was any way

she could change things, she would.

Those were her exact words?

Yes, they were.

The prosecution rests.

(murmuring)

(Sofia fussing)
Yes, we had so much fun today. Big hugs.

- Mwah. I love you. I love you.
- (grunts) I know! (whines)

Okay, all right, honey. I'll see you soon.

Hey, your dad's making me a little nervous.

Yeah, you should probably go now.

- Definitely go now.
- Yeah.

Bye! Bye!

Bye-bye. Bye-bye!

(sighs) Thank you for not
saying anything to her.

If my grandbaby hadn't
been standing right there,

believe me, I would've said plenty.

Dad, don't start right now.
I have to be in court soon.

I have to take the stand today,
and I'm just...

Your mother and I have
been married 38 years.

- You think it's been easy?
- No, don't.

You think we haven't had troubles?

Don't do that. Don't start comparing. Don't.

What happened to her
"good man in a storm" baloney?

It's not right. She should be here

every day trying to fix it.

It's not like that.

Oh, no? The hell it isn't.

She hurt you. And now
she's too much of a coward

to even... to even face you.

Now she's running away
abandoning her family.

No, she's not running away,
all right? I kicked her out.

It was my choice to split up. It was mine.

All right, so just drop it, okay?

You chose to break up your family?

Dad, not now.

- Did you even try to work things out?
- Dad.

(Callie) I knew what I was doing.

I did extensive research
on the Peterson hip.

I even spoke with the team who invented it.

Everyone agreed that Travis
was an ideal candidate.

And the surgery? It went smoothly?

The cut position and the femoral
resurfacing were perfect.

What wasn't perfect?

Well, at the end of surgery,
the patient desatted...

which means his oxygen level
went down and his heart

was beating really fast,
which is really dangerous.

We thought he might have
a clot in his lungs,

so it was vital we finish
the surgery quickly.

And that's when you left the sponge.

Yes.

And I would do it again.

(murmuring)

Well, the patient's life was at risk.

I-I believe that the sponge
wouldn't compromise the joint.

I made a call, and I was right.

It was the right call.

So leaving the sponge was deliberate.

Not a mistake.

You weren't being careless or distracted.

(water running)

Make sure his B.P. and O-2 SATs stay stable.

And bring me his post-op X-ray.
I wanna locate that sponge.

Got it.

(Arizona) Oh!

- You missed our appointment.
- Hmm?

(gasps) Oh, damn it!

I-I'm so sorry. I... my surgery went long,

and I completely forgot. How'd it go?

I mean, I know the ultrasound's
just a blob at this point

but still...

Did you get a picture of the blob?
(chuckles)

There's no picture.

And no heartbeat.

What?

She did the ultrasound and
she looked and she looked.

But there's no heartbeat.

(whispers) We lost the baby?

(Callie) I remember the day very clearly.

I wasn't distracted.

Sure, I had other things going on.

Big things, actually.

But... (sighs) it's my job
to prioritize my patient,

and that's exactly what I did.

I wasn't focused on anything or...

anyone other than my patient.

Let's talk about this embolectomy.

Dr. Yang wanted to do
the heart surgery first.

You wanted to work on Travis's leg.

- Yes.
- Why?

Well, his foot was turning grey,

which is an indication that
the limb is starting to die.

And I wanted to restore blood flow.

Once a limb turns black,
there's nothing we can do.

According to Dr. Yang's testimony,

she wanted to go first because the infection

had moved to Travis's heart,
throwing out emboli...

or clots... all over his body.
And she knew that the heart

would keep throwing out clots
until it was repaired. So...

Do you cook?

Uh, a little.

Okay, let's say you're cooking,

and you start a grease fire in your kitchen.

And then it spreads to your curtains.

What do you do?

Do you put out the grease fire?

Or do you extinguish the curtains?

Which disaster do you tackle first?

If I hadn't treated the emboli when I did,

Travis would've lost his leg for sure.

I was just picking which
disaster to tackle first.

(Callie) I cannot believe
you're picking this fight right now!

I'm not trying to pick a fight.

I am trying to tell you how I feel.

Okay, well, I feel like crap, too.

Okay? It wasn't just your kid.

I know. I know that.

Look, we just... we'll just, look, we don't...

we don't have to try again
right away, all right?

We can wait a while before we try again.

No. We...

No, no. You're missing the point.

What point?

I can't take another loss, Callie.

I can't handle it!

I can't-I can't think about this right now.

It's just... it's too hard.
It's just too hard!

What-what are you saying?

Now you don't want another baby?

Answer me.

I don't know.

I have to go check on my patient.

- Tell her to get out!
- Travis...

I don't want her here.
Kick her out, Whit, now!

God knows I can't do it by myself.

So get her the hell out of here!

What's wrong with you?!
Why aren't you doing anything?!

Okay, that's enough! (breathing heavily)

Whitney, go to the family
lounge and get a snack.

We need a minute, okay?

Don't you dare take this out on her.

You are hurt and angry
and you have every right

to feel those things.

But Whitney has nothing to do with that.

You-you wanna take your
crap out on somebody,

- you take it out on me, all right?
- I can handle it.

You-you need somebody to blame?
Then blame me. Go on.

Yell all you want.

This never should've happened to you.

(voice breaking) And if there were any way,

that I could magically change things,

believe me, I would.

I wish there was something I could do.

I wish I could fix this. (crying)

I tried. I tried so hard.

(whispers) I'm so sorry, Travis.

I'm so, so sorry.

Yes, I apologized.

I understood what Travis was feeling.

I went through the same thing with my wife.

She... she lost her leg last year,

and, um, it's changed us.

(voice breaking)
It's, uh, cost us in ways that I...

I can't even begin to understand.

I wouldn't wish this experience on anyone.

And now it was happening to my patient.

Of course I was sorry.

I still am. I'm-I'm so, so sorry

this happened to you, Travis.

Th-that makes me human.
That does not make me negligent.

And if I can't feel for my patients
without getting sued,

then I guess I'm just gonna
keep on getting sued,

because that's who I am.

I won't apologize for that.

(murmuring)

(chuckles) Dad, we're home.

(Bailey fussing) We're back.
Oh, I guess he's still out in the park

with the girls.

How long do you think it's gonna take

for the jury to come back?

I don't know. Could be days,
sometimes weeks.

What's that?

I think it's from a clinical
trial on the Peterson hip.

I thought I never heard back.

Uh... (muttering)

"enclosed is the data you requested."

"But please be advised,
we've currently put a stop"

"to our trial. There've been five instances"

"of infection caused by
the pseudomonas bacteria."

(siren wailing in distance) "We've traced
the source back to the Peterson joint."

What's the postmark on that?

(paper rustles)

Three weeks before Travis' surgery.

I can't just sit on this.
I have to tell them, right?

I wouldn't. You didn't
willfully ignore any data.

You didn't act irresponsibly or maliciously.

You worked off the information
you had at the time.

And then an act of god happened.

The letter fell behind the bookcase.

It could've just as easily
gotten lost in the mail.

- But it didn't.
- Accidents happens.

(scoffs) It's the job.

This one happened in your
living room, not in the O.R.

I... you know, I-I was distracted.
I-I wasn't paying attention.

I should've followed up
when I never heard back.

You feel bad because of what happened,

and anybody would.

But that envelope is not a magic cure.

It's not going to grow his legs back.

(groans) But what it could do?
It could sway a jury.

It could make a jury think
differently about you,

and that could end your career...

Not because you were negligent

and not because you did anything wrong,

but because you feel bad?
Because you feel guilty?

Let's not confuse emotion with fact.

And the fact is,
you did nothing wrong.

(siren wailing in distance) Yes, I did.

(cell phone rings)

(beep) Hey.

Okay. Thanks.

(beep)

(sighs deeply) They've reached a verdict.

(Laura Mvula's "she" playing)

(Callie)
We've all done things we aren't proud of.

♪ she walked towards you
with her head down low ♪

I understand that.

♪ she wondered if there was
a way out of the blue ♪

I know nobody's perfect.

♪ who's gonna take her home this time? ♪

But how do you live with it?

♪ she knew that this time
wouldn't be the last time ♪

How do you get up every morning
and face the world,

knowing you could've done better?

That you should've done better?

(door opens)

♪

Is being sorry enough?

♪

Can an apology actually heal our wounds?

♪ there she waits, looking for a savior ♪

♪ someone to save her from a dying self ♪

Ease our pain?

♪ always taking ten steps
back and one step forward ♪

(speaks inaudibly) ♪ she's tired ♪

♪ but she don't stop ♪

♪

(speaks inaudibly) ♪ maybe it's too late ♪

♪ oh, oh, oh ♪ she don't stop,
she don't stop, she don't stop ♪

♪ oh, oh, oh ♪ she don't stop,
she don't stop, she don't stop ♪

♪ oh, oh, oh ♪ she don't stop,
she don't stop, she don't stop ♪

Can it undo the hurt that we've caused?

♪ she don't stop, no ♪

♪ she walked towards you
with her head down low ♪

♪ who's gonna take her home... ♪

(Callie) I really don't think so, dad.

I-it's not enough. Just because
she says she's sorry...

You're married. You took a vow.

You don't walk away from that.

If things get hard, you work harder.

I mean, you have a child together,
for god's sake.

She cheated on me.

(sighs deeply)

(wine glass scrapes)

I cheated on your mother.

(siren wailing in distance) What?

(sets down glass) I-I'm sorry. What?!

A long time ago.

We-we-we were young. I was stupid.

Uh...

but your mother found it
in her heart to forgive me.

Why? (scoffs) Why would she do that?

Why? Because she believed
we were stronger than one mistake,

and I thank god every day she did.

Because otherwise, I wouldn't have you.

38 years.

We've shared a life.

And it all started after that one mistake.

Now things between you and
Arizona might not work out.

You know, you might not be able to fix it.

But how will you know if you never try?

(sighs)

(Arizona, singsongy) Just a second!

Hi...

Oh, you're not bringing me extra pillows.

You did something impulsive,

and, uh, you were thinking about yourself.

It seemed right at the time,

and, uh...

you made a mistake.

One mistake.

- Do we have to get into this now?
- I did something like that today.

Oh. Okay.

Look, I have something to ask, and, uh,

you should probably take
some time to think about it.

I don't need an answer tonight,
but I-I would like to know...

if you'll come home.

(exhales deeply)

You should get dressed now

and leave.