Bar Rescue (2011–…): Season 2, Episode 10 - Bikini Bust - full transcript

- LAST YEAR, MORE THAN
5,000 FAILING BARS NATIONWIDE

CLOSED THEIR DOORS FOR GOOD.

IF THINGS DON'T CHANGE SOON,

EXTREMES
IN ORANGE, CALIFORNIA,

WILL BECOME JUST
ANOTHER STATISTIC.

AFTER STARTING HIS CAREER
IN THE LANDSCAPING BUSINESS,

TERRY BRYAN TOOK A SHOT
AT BEING HIS OWN BOSS IN 2003

BY PURCHASING A FAILING BAR
AND OPENING EXTREMES,

A BIKINI AND SPORTS BAR.

- I SAW, JUST IN THE PAPER,
THEY HAD A BAR FOR SALE.

I TOOK IT OVER AND MADE IT
INTO, UH, MY PLACE.



- EXTREMES' BIKINI
AND SPORTS BAR CONCEPT

SEDUCED CUSTOMERS
RIGHT AWAY.

- AT OUR PEAK, WE WERE MAKING
ABOUT $12,000 A MONTH IN PROFIT.

I HAVE SPORTS,
GIRLS IN BIKINI.

WHAT MORE CAN GUYS WANT?

CHEERS.

- NO ONE ENJOYED THE SUCCESS
MORE THAN TERRY,

WHO BEGAN WORKING
LESS AND LESS AT THE BAR

AND INSTEAD, PARTYING
WITH FRIENDS AND CUSTOMERS.

- WHEN I DO COME IN, A LOT OF
MY FRIENDS KNOW I'M COMING IN

AND I HANG OUT WITH MY FRIENDS,
AND I'LL BUY 'EM SHOTS.

THAT'S--THAT'S
FOR MY FRIENDS.

- TERRY WILL JUST DRINK
AND DRINK AND DRINK,

TO WHERE IT ENCOURAGES
DRINKING.



- I ACTUALLY AM OKAY
WITH DRINKING ON MY JOB.

- CHEERS.

- TERRY'S PARTY HABITS
AND NEGLIGENCE

ALLOWED THE BAR TO FALL
INTO SUCH DISREPAIR

THAT IT DEVELOPED
A NOTORIOUS SMELL

THAT DROVE CUSTOMERS AWAY.

- IT SMELLS LIKE PISS
IN THERE, DUDE.

- THIS BAR IS NOT
WHAT IT USED TO BE, MAN.

- LACK OF CUSTOMERS CREATED
A COMPETITIVE ENVIRONMENT

BETWEEN THE VETERAN BARTENDERS
AND THE ROOKIE BARTENDERS.

- OH, I THOUGHT YOU WERE
TALKING ABOUT THIS GROUP.

- I LITERALLY FEEL LIKE
WE'RE ON ONE TEAM,

AND I FEEL LIKE THE OTHER GIRLS
ARE ON ANOTHER TEAM.

- THE CUSTOMERS GET ATTACKED

RIGHT WHEN THEY
WALK THROUGH THE DOOR,

BECAUSE SOMEBODY WANTS TO
GRAB A CUSTOMER.

AND THE PERSON'S
FEELING BUGGED.

THEY JUST WANT TO LEAVE.

- AND THE ONCE-POPULAR BAR

IS NOW SHUNNED
FOR ITS SLEAZY REPUTATION.

- YOU'VE GOT PEOPLE WHO THINK
THIS IS A STRIP CLUB.

- NO, SERIOUSLY,
HOW MUCH FOR A DANCE?

- WE'VE GOT PEOPLE WHO THINK
IT'S OKAY TO GRAB AND TOUCH.

- JUST A BUNCH
OF HORNY GUYS,

WAITING FOR
STRIP CLUB DANCES.

- EFF YOU!
[laughter]

- RIGHT NOW, THE BAR LOSES
ABOUT $3,000 A MONTH.

I OWE ABOUT $88,000.

WHEN YOU'RE TALKING ABOUT
HAVING TO SUPPORT A FAMILY,

THE STAKES ARE BEYOND HIGH.

WE WOULD LOSE EVERYTHING.

- WITH THE FUTURE
OF EXTREMES IN QUESTION,

TERRY HAS AGREED
TO PULL BACK THE DOORS,

BUST OPEN THE BOOKS,

AND MAKE A CALL FOR HELP
TO BAR RESCUE.

[rock music]

RUNNING A BAR IS NOT JUST
A BUSINESS.

IT'S A SCIENCE.

NO ONE KNOWS MORE ABOUT
BAR SCIENCE THAN JON TAFFER.

- I DON'T EMBRACE EXCUSES.
I EMBRACE SOLUTIONS.

- OVER THE LAST 36 YEARS,
JON HAS TRANSFORMED

HUNDREDS OF FAILING BARS
WORLDWIDE.

- I BELIEVE THAT
YOU COULD DO THIS.

JON WILL TURN
THESE MONEY PITS...

- CLEAN THE [bleep]
PLACE OUT.

- INTO MONEYMAKERS.

[cheering]

JON TAFFER HAS BEEN CALLED HERE

TO KEEP THIS BAR FROM CLOSING
ITS DOORS FOR GOOD.

- WELL, THERE IT IS, GUYS--
EXTREMES SPORTS BAR & GRILL.

DOS IT LOOK EXTREME
TO YOU, JOE?

- NOPE.

- JON HAS ASKED TWO EXPERTS
TO JOIN HIS TEAM.

- FOR THE BAR, JON HAS
BROUGHT IN JOSEPH BROOKE,

A MIXOLOGIST FOR GRAND MARNIER.

HIS HIGH-END EXPERIENCE
RUNNING BARS IN L.A.

CAN TURN THE ORDINARY
INTO THE EXTRAORDINARY.

- SO, IT'S A BIKINI BAR--
A SPORTS BIKINI BAR.

- TO HELP WITH THE KITCHEN,

JON HAS BROUGHT IN
AARON MCCARGO.

AARON'S KNOWN FOR CREATING

EASY-TO-EXECUTE BAR FOOD

AND CAN MAKE ANY KITCHEN

RUN MORE EFFICIENTLY.

- THE EAST AND WEST TRAFFIC

IS 20,700 VEHICLES
IN A 24-HOUR PERIOD.

BUT RIGHT DOWN THAT STREET
IS ANGELS STADIUM

AND A HONDA CENTER.

CAN YOU IMAGINE THE AMOUNT
OF SPORTS FANS

THAT GO UP AND DOWN THIS STREET
EVERY DAY, GUYS?

- UNBELIEVABLE.

- HERE'S WHAT'S INTERESTING,
GUYS.

THE OUTSIDE OF A BAR,

PARTICULARLY ON A BUSY STREET
LIKE THIS,

HAS NO CURB IDENTITY.

IT DOESN'T PULL YOUR EYE IN,

AND IT DOESN'T CREATE A CALL
OF ACTION TO GO INSIDE.

THE MOST IMPORTANT THING FOR
THE EXTERIOR OF A BAR TO DO

ON A BUSY STREET LIKE THIS
IS TO CREATE A CALL TO ACTION

THAT TELLS CUSTOMERS
DRIVING BY WHAT THAT BAR IS

AND COMPELS THEM
TO GO INSIDE,

CAUSES AN ACTION.

SO, HERE'S WHAT I DID,
GUYS.

I REALLY SET US UP WITH
SOME GREAT RECON THIS TIME.

REMEMBER ANGELS?

RENEE AND BRAD FROM ANGELS?
- YEAH.

- SHE KNOWS ABOUT GIRLS
AND INTERACTION,

BUT SHE'S ALSO AN OWNER
OF RESTAURANTS AND BARS,

SO SHE KNOWS FOOD,
SHE KNOWS BEVERAGES.

- LAST YEAR, JON SAVED
ANGELS SPORTS BAR,

WHICH WAS SUFFERING FROM
ITS OWN SLEAZY REPUTATION.

- THE FACT OF THE MATTER IS,
YOUR BAR IS SORT OF A [bleep].

- I WANTED TO FIRE HIM,
BUT I COULDN'T.

I CAN'T AFFORD TO RIGHT NOW.

- JON RE-LAUNCHED THE NEW,
MORE MASS-APPEALING BAR

CALLED RACKS
BILLIARDS & BOURBON

AND GAVE OWNER RENEE VICKERY

AND GENERAL MANAGER BRAD AVERY
A SECOND CHANCE.

- I WOULD SAY THAT OUR BUSINESS
AT LEAST DOUBLED,

AND IT'S GROWING EVERY DAY.

- RENEE AND BRAD
HEAD INTO EXTREMES,

A 2,800-SQUARE-FOOT VENUE
WITH AN ELEVATED BAR,

HIGH TABLES AND SEATING,
AND POOL TABLES IN THE BACK.

- WHEN YOU FIRST WALK IN,
YOU DO GET THE SMELL.

- IT SMELLS LIKE I'M STANDING
IN THE MEN'S RESTROOM

WHEN I'M IN THE BAR.

- HOW ARE YOU DOING?
- I'M GOOD.

- GOOD.

- IN ADDITION TO THE CAMERAS
FOLLOWING EXTREMES STAFF,

HIDDEN CAMERAS HAVE BEEN
PLACED AROUND THE BAR...

- WE SHOULD DO A SHOT
BEFORE THE SHIFT STARTS.

THAT'S OUR SHIFT MEETING.

- CHEERS.

- SO THAT JON,
AARON, AND JOE

CAN MONITOR RENEE AND BRAD'S
EXPERIENCE.

- DO YOU HAVE A DRINK MENU?
- UH, WE DO NOT, NO.

SEX ON THE BEACH
IS REALLY GOOD.

- I THINK I'LL HAVE
SEX ON THE BEACH.

- SEX ON THE BEACH?
- YEAH.

- THIS IS THEIR UNIFORMS?

- YOU KNOW,
THEY COULD BE SWEET GIRLS,

BUT THEY COME OFF SLEAZY,
DON'T THEY?

- YEAH.
- RIGHT, GUYS?

THERE'S NOTHING WRONG
WITH A BIKINI BAR,

AND THERE'S NOTHING WRONG

WITH GIRLS BEING DRESSED
IN SEXUAL ATTIRE,

BUT THESE GIRLS ARE WEARING
NO BASIS OF A UNIFORM AT ALL.

SOME OF THEM ARE HALF-NAKED,
SOME ARE WEARING TORN SHORTS,

SOME ARE IN
BATHING SUIT TOPS.

IF WE WANT TO PRESENT OUR GIRLS
IN A SEXUAL WAY,

THERE'S A CLASS WAY
TO DO IT.

- WE'LL DO THE CALAMARI.

- I'LL PUT YOUR
FOOD ORDER IN NOW

AND THEN GET YOUR DRINKS
STARTED.

- YOU KNOW, GUYS, JUST 'CAUSE IT
SAYS "SPORTS BAR" ON THE SIGN

DOESN'T MEAN
IT'S A SPORTS BAR.

A SPORTS BAR IS NOT A BAR
WITH A TV IN A WALL.

A SPORTS BAR MAKES YOU CONNECT
WITH THE EVENT,

AND THAT'S ONE OF
THE REASONS WHY

THEY'RE PROBABLY NOT CAPTURING
THE SPORTS AUDIENCE

THAT DRIVES UP AND DOWN
THE STREET ALL DAY.

- SEX ON THE BEACH?
- YEAH.

- YEAH, YOU GOT IT.

- I ORDERED A SEX ON
THE BEACH FROM ROBIN.

- THEN I WENT AHEAD
AND I ORDERED THE SAME DRINK

FROM SARA,
I BELIEVE HER NAME WAS.

- 'CAUSE WE KIND OF WANT TO
GET TWO DIFFERENT BARTENDERS

MAKING, YOU KNOW,
THE SAME DRINK,

SEE IF THEY'RE CONSISTENT.

- ALL RIGHT,
THERE'S RENEE'S DRINKS.

- OH, MY GOD.
- LOOK AT THAT.

SO, TWO DIFFERENT BARTENDERS
MADE TWO SEX ON THE BEACHES.

LOOK AT THE COLOR OF THEM.
DRINKS AREN'T EVEN CLOSE.

- I WOULD BE EMBARRASSED
IF THAT WAS ON MY BAR TOP.

THERE'S NO EXCUSE FOR THAT.

CONSISTENCY ON THE PART
OF THE BARTENDING STAFF

IS ABSOLUTELY OF
PARAMOUNT IMPORTANCE.

IF YOU'RE NOT GONNA GIVE
A CUSTOMER THE SAME PRODUCT,

YOU'RE BURNING BRIDGES
BEFORE YOU'VE EVEN CROSSED 'EM.

- IF THIS IS FOR THEIR TAB,
THIS ISN'T THE RIGHT AMOUNT.

- NO, HE'S PAYING AS HE GOES.

- I'M CAUGHT UP.
I GOT IT. OKAY.

I GOT IT. OKAY.
I GOT IT, I GOT IT.

- IT'S SORT OF EVERY WOMAN
FOR HERSELF.

- NO CALAMARI.
FIRST THING SHE ORDERED.

- THAT'S RIGHT.

- THE CALAMARI
IS OVERCOOKED.

- IT'S TERRIBLE.
- WAY OVERCOOKED.

[overlapping chatter]

- HERE'S THE CALAMARI.

- YEAH.

YOU'RE ACTUALLY MAKING ME SICK,
A LITTLE.

- LOOK AT THAT. RENEE AND BRAD
HATE THE CALAMARI.

THEY WON'T EVEN EAT IT.
LOOK AT THAT, CHEF.

- I DON'T BLAME 'EM.

YOU KNOW WHAT I WONDER?

WHERE'S THE OWNER?

- WE'RE DOING IT.
WE'RE DOING A SHOT.

- YEAH.
- OKAY. ALL RIGHT.

- HE'S GONNA TAKE A SHOT.

THAT'S HOW HE MANAGES
BY EXAMPLE.

- CHEERS.
- HE'S DRUNK.

- SO, HOW'S IT GOING TONIGHT?
GOOD?

- THAT'S THE OWNER, GIVING AWAY
ALL MY ALCOHOL.

- SHOTS, RIGHT HERE.
- OH.

- TERRY'S LOSING $3,000
A MONTH,

BUT LOOK AT THIS FOOL,
BUYING PEOPLE DRINKS,

PLAYING A BIG SHOT
WITH MONEY HE DOESN'T HAVE.

- YEAH.

- YOU'RE AT YOUR LIMIT.

I USUALLY HAVE A $10 LIMIT
FOR YOU, TERRY.

- CAN YOU INCREASE THAT,
GARY?

- DO I GET TO SAY NO?
- NO.

SO, GUYS, ARE YOU READY
FOR ANOTHER SHOT?

- [laughs]

I AM READY FOR ANOTHER SHOT.

- AND HE KNOWS
THERE'S A CHANCE

THAT I COULD WALK IN HERE
TONIGHT, GUYS.

HE KNOWS WE COULD BE HERE.

- WHOO!
- CHEERS.

OH, WAIT,
LOOK IN THE CAMERA.

MR. TAFFER! MR. TAFFER!
- HEY!

- YOU KNOW WHAT THAT IS?
THAT'S AN [bleep].

- YEAH.
- AND HE'S GONNA LEARN IT NOW.

I'M GOING INSIDE, GUYS.
I'LL SEE YOU IN A LITTLE WHILE.

- YOU GOT IT, JON.

- WHEN I WALKED INTO THIS BAR,
I AM TOTALLY SHOCKED.

OH, IT STINKS IN HERE.

IT'S HARD TO BE IN HERE,
IT SMELLS SO BAD.

HOW ARE YOU DOING?
- HI.

- TERRY?
- YES.

- I'M JON TAFFER.
- OH, HI, MR. TAFFER.

- NICE TO MEET YOU.
- HOW ARE YOU?

- GOOD. HOW ARE YOU?
I DISTURBED YOU?

YOU'RE HAVING YOUR SHOT
OVER THERE?

- UH, I'M JUST, UH, YES,
WE WERE GONNA TAKE A SHOT.

- TERRY IS ABOUT

THE MOST IRRESPONSIBLE OWNER
I'VE EVER SEEN.

I CAN'T TOLERATE IT.
IT INFURIATES ME.

HOW CAN I FIX A BAR
WHEN THE OWNER'S DRUNK?

NOW, DO YOU UNDERSTAND
THAT YOU'RE THE ONE

WHO'S RESPONSIBLE
FOR THESE PEOPLE?

- I DON'T--I DON'T TAKE
TOO WELL WITH THAT.

- WHEN PEOPLE
COME INTO THIS BAR,

THEY EXPECT YOU TO BE SOBER

AND TAKE CARE OF THEM,
CORRECT?

- YES.
- HOW MANY DRINKS HAVE YOU HAD?

- UH, PROBABLY
AT LEAST TEN.

- DO YOU NOT CARE?
WHAT IS IT? TELL ME!

- WELL, I DO CARE.

NOW, YOU OBVIOUSLY
CARE A LOT TOO.

- I DO CARE A LOT! I DON'T LIKE
DEALING WITH DRUNKS!

- OKAY.

- SO, ARE YOU A DRUNK
OR ARE YOU A MAN

WHO CAN STAY SOBER AND
TAKE CARE OF HIS BUSINESS?

WHICH ARE YOU?
- I'M A MAN, TAFFER.

- YOU'RE A MAN! SO, NO MORE
DRINKING IN THIS BAR ANYMORE!

TELL ME!
- THAT'S A DEAL.

- ARE YOU SERIOUS?

I WALK OUT OF HERE NOW!

MAYBE I COME BACK IN
THE MORNING, MAYBE I DON'T!

- I'M NOBODY'S BITCH.

- DON'T BE A [bleep].

GO HOME, GET SOBER, AND MAYBE
YOU'LL SEE ME IN THE MORNING!

WHAT A FOOL YOU ARE!

IT'S ALL UP TO TERRY NOW.
LET'S SEE WHAT HE DOES.

- ARE YOU GONNA LET THAT GUY

TELL YOU
HOW TO RUN YOUR BUSINESS

AND NOT LET YOU TAKE YOUR SHOT
WHEN YOU WANT IT?

IT'S YOURS!
- COME ON, TAKE THE SHOT.

- ALL RIGHT, WE'RE DOING THIS.
CHEERS.

IF HE CHOOSES NOT TO DO THIS
BECAUSE I HAD ANOTHER SHOT,

THEN THAT--THEN SO BE IT.

- IN ORANGE, CALIFORNIA,

BIKINI AND SPORTS BAR
EXTREMES

IS IN DANGER OF CLOSING
ITS DOORS FOR GOOD.

WORLD-RENOWN BAR CONSULTANT
JON TAFFER

HAS BEEN CALLED IN TO HELP,

BUT DURING HIS RECON
THE NIGHT BEFORE...

- ARE YOU A DRUNK?
WHAT'S THE DEAL WITH YOU?

- JON'S ANGER
OVER OWNER TERRY'S DRINKING

CAUSED HIM TO WALK OUT.

- WHAT A FOOL YOU ARE!

- THE NEXT MORNING,
THE STAFF ANXIOUSLY AWAITS

TO SEE IF JON WILL WALK
THROUGH THE DOOR.

- HAVING JON NOT COME BACK
AND HELP THIS BAR,

IT WOULD BE HORRIBLE.

THAT WOULD JUST BE
HEARTBREAKING, 'CAUSE, I MEAN,

I JUST DON'T SEE THIS BAR
GETTING BETTER WITHOUT HIS HELP.

- IS EVERYBODY HERE?

COULD WE GET EVERYBODY
TOGETHER

SO WE COULD TALK
FOR A COUPLE MINUTES?

WHEN I LEFT HERE
LAST NIGHT, I WAS SO ANGRY.

I CANNOT DEAL WITH
A DRUNK OWNER.

SO, I'M BACK THIS MORNING.

I'M GONNA SEE
IF HE IS SOBER.

IF HE IS,
WE'LL GO TO WORK.

IF NOT,
I'LL GO TO THE NEXT ONE.

GOOD MORNING.
- HI, MR. TAFFER.

- HOW ARE YOU?
JON, PLEASE.

- ALL RIGHT.
ALL RIGHT, JON.

I WAS HOPING THAT JON
WOULD WALK THROUGH THE DOOR

BECAUSE I KNOW HE'S CAPABLE OF
TURNING MY BAR AROUND.

- WE HAD A ROCKY BEGINNING
LAST NIGHT.

LET ME SHARE WITH YOU
WHY I GET EMOTIONAL.

HOW MUCH MONEY
DID YOU LOSE LAST MONTH?

- ABOUT $3,000.
- ABOUT $3,000.

- RIGHT.

- HOW MUCH DID HE GIVE AWAY
LAST NIGHT, GARY?

- ABOUT $284.

- CAN YOU AFFORD
TO GIVE AWAY BOOZE?

- NO, DEFINITELY NOT.

- HOW DO YOU FEEL ABOUT IT WHEN
TERRY COMES HERE AND DOES THAT?

- IT'S TERRIBLE.

WE FEEL LIKE WE'RE NOT GONNA
MAKE ANY MONEY

BECAUSE ALL THE DRINKS ARE GONNA
BE GIVEN OUT FOR FREE,

AND THEN PEOPLE ARE GONNA
WAIT FOR HIM TO ORDER DRINKS

SO THEY DON'T HAVE TO PAY.

- YEAH.

SO, WHAT HAPPENS IS,
YOU'RE COSTING THEM MONEY.

A SUCCESSFUL BAR
DOES NOT HAVE AN OWNER

WHO TAKES TEN SHOTS
IN ABOUT AN HOUR AND A HALF.

THINK ABOUT IT.

BARS ARE A BUSINESS.

WE HAVE TO DEAL WITH PEOPLE
AND PRODUCING PRODUCTS.

WE CAN'T DO EITHER WELL
WHEN WE'RE DRUNK.

I NEED TO KNOW THAT YOU'RE NOT
GONNA DRINK WHEN YOU'RE HERE.

I WANT YOU GUYS SOBER.

IS THAT FAIR?

- BUT WE DO NEED YOUR SERVICES.
I DO ADMIT THAT.

JON EMPHASIZED NO DRINKING
IN THE WORKPLACE.

I WILL RESPECT THAT,
BUT I LOOK AT IT AS MY BAR.

- SO, I NEED TO KNOW
WHAT'S GOING ON HERE.

DO YOUR GIRLS NOT MAKE MONEY
A LOT OF THE TIME?

- THEY'RE COMPETING
WITH THREE TO FIVE GIRLS

WITH AS MANY CUSTOMERS
IN HERE.

- RIGHT.
- THEY'RE MY CUSTOMERS.

THAT'S MY TIP.

I KNOW EXACTLY
WHAT THEY'RE GONNA TIP,

AND I WANT IT ALL.

- YEAH, YOU GUYS ARE TRIPPING
OVER EACH OTHER

TO GET TO A CUSTOMER.

- I GOT TWO KIDS
TO TAKE CARE OF.

- RIGHT. YOU NEED EVERY DOLLAR
THAT CROSSES THAT BAR.

- EXACTLY.

- DOES IT CREATE TENSION

BETWEEN
THE MORE SENIOR GIRLS

AND THE NEWER GIRLS?

- YES.
- OH, DEFINITELY.

- THE MAJORITY OF THE TIME,
WHEN IT COMES TO NEW GIRLS,

I FEEL LIKE I'M BABYSITTING.

- IF THIS IS FOR THEIR TAB,
THIS ISN'T THE RIGHT AMOUNT.

- NO, HE'S PAYING AS HE GOES.

- I'M CAUGHT UP.
- OOH, TRIPPING!

- I GOT IT. OKAY.
I GOT IT, I GOT IT.

- THE VETERAN GIRLS
SHOULD BE INTIMIDATED.

THIS IS MY ONLY INCOME, AND THE
REGULARS THAT COME IN HERE,

I'VE ALREADY NOTICED THEY'RE
GRAVITATING TOWARDS ME.

IT'S REALLY COMPETITIVE
LIKE THAT.

- HOW OFTEN DO YOU COME,
TERRY?

- UH, ONCE A MONTH.

- SO, PRETTY MUCH,
YOU'VE ABANDONED THIS PLACE.

WHAT DO YOU THINK
ABOUT THAT, GARY?

- IT'S ROUGH, FOR HOW MUCH
I PUT INTO IT,

HOW--HOW MUCH EFFORT
I PUT IN HERE EVERY DAY.

- ARE YOU EMPOWERED
TO RUN THIS PLACE?

- NOT REALLY.
- WHAT DO YOU MEAN?

- LIKE, I WANT THE SPORTS
PACKAGE, AND HE SAYS NO.

- THEY ADD UP, ESPECIALLY IF YOU
DON'T DRAW IN THE CUSTOMERS.

- BUT I TELL HIM,
I COULD MAKE IT BACK. I CAN.

- WHEN TELEVISION SPORTS
PACKAGES WERE INVENTED,

SPORTS BARS REALLY
TOOK OFF.

CUSTOMERS KNEW THAT YOU'D
HAVE THEIR GAME EVERY WEEK.

I BROUGHT TWO EXPERTS
WITH ME.

TODAY, THIS STAFF SHOWED ME
THEY'RE COMMITTED.

THEY'RE SOBER,
THEY'RE ENGAGED,

AND THEY WANT TO BE
SUCCESSFUL.

THIS IS AARON MCCARGO, ONE OF
THE BEST CHEFS IN AMERICA,

AND JOE BROOKE,
MIXOLOGIST EXTRAORDINAIRE.

LET'S GET GOING.
THANK YOU, ALL.

- THE FIRST THING
CHEF MCCARGO LOOKS AT

IS THE STATE OF THE KITCHEN
ITSELF.

- WHAT DO YOU THINK, CHEF?
LET'S TAKE A PEEK AROUND HERE.

- IT'S JUST FILTHY.

I'M LOOKING AT THIS
OVEN DOOR RIGHT HERE.

THIS IS DIRTY.

IT'S BUILD-UP.
THIS HAS BEEN HERE...

NOT A WEEK, NOT A MONTH.

FOR A LONG-ASS TIME.

THIS KITCHEN IS SO FILTHY.

I MEAN,
THEY GOT NOT JUST GREASE,

BUT THEY HAVE OLD GREASE.

TO GET A KITCHEN
THIS GREASY AND NASTY,

IT'S CALLED NEGLIGENCE.

THAT MEANS THAT,
AT THE END OF THE NIGHT,

EVERYONE PUT THE FOOD AWAY
AND THEY WENT HOME.

YOU DON'T WANT HIM TO HAVE
ANYBODY SICK

IN YOUR ESTABLISHMENT--
YOU DON'T WANT THIS.

- I CLEAN THE KITCHEN,
BUT IT'S OLD, OLD GRILL.

IT'S ALWAYS LEAKING.

WHEN THEY COOK SOMETHING,
IT'S--IT'S LEAKING.

- I WANT YOU TO GO THROUGH THIS
KITCHEN TRAINING AS WELL.

I WANT BOTH YOU GUYS
TO BE EXPOSED TO THIS,

SO I'VE ASKED CHEF TO SPEND TIME
WITH ALL THREE OF YOU

TO MAKE SURE THAT YOU LEARN.

WHEN HE'S BURIED,
YOU GOTTA JUMP IN.

TERRY HAS TO TAKE CONTROL
OF THIS HIMSELF,

MANAGE HIS BUSINESS,
AND SUPPORT HIS EMPLOYEES.

- IF WE CAN'T
HAVE A CLEAN KITCHEN,

YOU CAN'T PUT OUT GOOD FOOD.

- JON CONTINUES
HIS TOUR OF EXTREMES

BY CHECKING OUT THE BAR
WITH EXPERT JOE BROOKE.

- HOW OFTEN DO YOU GUYS
CLEAN THE BEER TAPS?

- UM...

- THIS IS A VERY GOOD WAY
TO GAUGE.

THAT KIND OF LOOKS LIKE
I JUST BLEW MY NOSE ON IT.

- OH, GOD.
THAT'S DISGUSTING.

- OH, MY GOD.

- THAT'S--YOU'RE--YOU'RE MAKING
YOUR CUSTOMERS DRINK THIS.

THE STUFF THAT WE WERE PULLING
OUT OF THE TAP

IS ESSENTIALLY
OLD BEER SUGARS AND DEAD YEAST

THAT SMELLS BAD,
AND I CAN ONLY IMAGINE

HOW MUCH WORSE IT TASTES.

WHOA-HO, LOOK AT THAT.

- AND IT--
AND IT TAKES FOREVER.

- A LITTLE HEAD
IS A GOOD THING.

CAN YOU--CAN YOU
READ THIS OUT FOR ME, PLEASE?

- 48 DEGREES.
- 39 IS IDEAL.

FIRST OF ALL, NOBODY
WANTS TO DRINK A BEER

AT 48 DEGREES, RIGHT?

SECOND OF ALL,
WE'RE NOT GONNA MAKE MONEY

OFF OF A BEER AT 48 DEGREES.

- WHEN A KEG'S
TEMPERATURE RISES

ABOVE 40 DEGREES FAHRENHEIT,

ITS CARBON DIOXIDE ESCAPES

AND IS TRAPPED AS BUBBLES,
CREATING FOAM.

FOAM IS STILL 25% BEER,

WHICH MEANS A WARM KEG
CAN POUR AWAY

30 TO 40% OF POTENTIAL
PROFITS EACH WEEK.

[dramatic music]

♪ ♪

- OH, NO!
[laughter]

- LOOK AT THAT.
- NO!

[overlapping chatter]

- OH, MY GOD, THIS IS THE MOST
DISGUSTING THING I'VE EVER SEEN.

- GROSS.

- IF THAT IS SOMETHING
THEY HAD DONE

IN THE MIDDLE OF A SHIFT,
THEY WOULD HAVE LOST

75% OF THE PEOPLE
SITTING AT THE BAR, EASILY.

WHEN I FIRST WALKED IN,
IT SMELLED LIKE

SOMEONE HAD MOPPED THE FLOOR
WITH A MOP THAT HAD

JUST BEEN USED TO WIPE UP PUKE.
- EXACTLY.

- IS THAT--
- THERE'S A HOLE OVER THERE.

- AH, SO THERE'S HOLES UNDER
THIS PIECE OF PLYWOOD HERE.

- AND THERE'S HOLES
AT THE END, OVER--

- AND THIS IS JUST SITTING
ON TOP OF IT, THEN. GOTCHA.

COULD YOU HELP ME LIFT THIS
FOR A SECOND, GAR?

[dramatic music]

- CAN SOMEONE BE ON THE PHONE
AND DIAL 9-1, JUST IN CASE?

- WHAT THE--
- OH, MY GOD.

- WHEN I FIRST WALKED IN,
IT SMELLED LIKE

SOMEONE HAD MOPPED THE FLOOR
WITH A MOP THAT HAD

JUST BEEN USED TO WIPE UP PUKE.
- EXACTLY.

IS THAT--
- THERE'S A HOLE OVER THERE.

- AH, SO THERE'S HOLES UNDER
THIS PIECE OF PLYWOOD HERE.

[dramatic music]

OH.
- OH, MY GOODNESS.

- OH, MY GOD.
- WE'VE BEEN WALKING ON THAT?

- IT STINKS. I CAN SMELL IT
FROM UP HERE.

THIS BAR IS RIDDLED
WITH DECAY.

I'M GUESSING THERE'S MICE,
FILTH, BACTERIA,

AND WATER
UNDERNEATH THAT FLOOR.

THIS BAR STINKS.

THIS IS WHERE, AS AN OWNER,
YOU'RE LETTING THEM DOWN.

YOU GLAD I'M HERE?
- YEAH.

- OKAY, LET'S GO TO WORK.

- WITH ONLY THREE DAYS TO GO
BEFORE RE-LAUNCH,

CHEF AARON BEGINS MOVING THE
KITCHEN IN THE RIGHT DIRECTION.

- SO, WHAT IS THIS FOR?
DO YOU SELL THIS LIKE THIS?

CALAMARI ONLY COMES
ONE WAY--FRIED.

TELL ME WHAT YOU THINK,
HONESTLY.

- THAT'S WHAT I THINK.
- YEAH.

I'M WATCHING REY
PREPARE HIS CALAMARI.

THERE'S NO THOUGHT IN TASTE,

THERE'S NO THOUGHT IN HOW FAST
IT'S GONNA GO OUT,

THERE'S NO THOUGHT ANYWHERE.

WHEN YOU SEE THIS HAPPEN,
YOU GOT TO STOP THIS.

YOU'RE THE MANAGER.

- WHEN HE HAD ME TRY
THAT CALAMARI,

I DON'T EVER WANT TO
TRY IT AGAIN.

- BACK AT THE BAR,
JOE BEGINS HIS TRAINING

WITH ONE MAIN FOCUS--
CONSISTENCY.

- THIS REALLY IS SQUARE ONE.

IT'S ESSENTIALLY
POURING WITH ACCURACY.

IT IS THE BASIS
OF ALL CONSISTENCY.

THE MOMENT LAST NIGHT
THAT STUCK OUT MOST TO ME

WAS THE MOMENT
WHERE ROBIN AND SARA

BOTH MADE SEX
ON THE BEACHES.

- THE DRINKS
AREN'T EVEN CLOSE.

- THERE'S NO EXCUSE FOR THAT.

ALL RIGHT, I HAVE HERE MY
FRIEND, A NICE LITTLE METRONOME.

EVERY TIME
YOU HEAR THIS TICK,

IT'S GOING TO BE
1/4 OF AN OUNCE

COMING OUT OF
THESE POUR SPOUTS.

THE METRONOME IS THERE
TO MAINTAIN

THE TEMPO OF A PROPER POUR.

IF THEY'RE AWARE ENOUGH
OF THE AMOUNT OF LIQUOR

AND FRUIT JUICE AND EVERYTHING
THAT GOES INTO THE COCKTAIL,

THEN THEY'RE GOING TO HAVE
A BALANCED COCKTAIL

ALMOST EVERY TIME.

[metronome ticking]

ONE, TWO, THREE, FOUR, CUT.
ONE, TWO, THREE, FOUR, CUT.

- YOU HAVE TO HOLD IT UP.
YOU HAVE 'EM SIDEWAYS.

NO, YOU HAVE 'EM LIKE THIS.
DOWN.

- LIKE THIS?
- NO, THEY SHOULDN'T CROSS.

LOOK AT YOUR STREAM.
HOLD, JUST HOLD IT UP.

JUST HOLD 'EM.
NOW, HOLD 'EM UP AND LOOK.

IT'S NOT THE WATER BALLET.

THE NEW GIRLS
DURING THE TRAINING

ACTUALLY KIND OF PISSED ME OFF
A LITTLE BIT

BECAUSE TO ME,
IT REALLY DIDN'T SEEM

LIKE THEY WERE
TAKING IT SERIOUS.

- DO IT AGAIN.
- YES, SIR, CAPTAIN.

- IT'S, LIKE, BUGGING YOU.

- SEE HOW THEY CROSS?
DON'T LET 'EM CROSS. NO.

- IT'S FINE TO CROSS.

- HE SAID IT'S OKAY TO CROSS.
- YEAH.

- TOWARDS THE END
OF THE TRAINING,

I JUST DON'T THINK
THAT IT WAS APPROPRIATE

FOR SARA TO BE YELLING AT HER

WHILE SHE WAS TRYING
TO DO HER THING.

- I CAN SEE THE PECKING ORDER
BETWEEN THE VETERANS

AND THE ROOKIES
BEHIND THIS BAR.

THEY ALREADY HAVE ENOUGH
WORKING AGAINST THEM,

AND IF THEY CHOOSE TO COMPOUND
IT WITH WHATEVER BEEF THEY HAVE,

THEN THEY'RE NEVER
GOING TO GET BETTER.

[overlapping chatter]

- TONIGHT IS OUR STRESS TEST.

WE GOT ABOUT 50 PEOPLE,
60 PEOPLE STANDING OUTSIDE.

I'M GONNA BRING 'EM IN HERE,

I'M GONNA BUY 'EM
A BUNCH OF DRINKS,

AND I'M GONNA TRY TO
GET YOU GUYS BUSY.

DO YOU NOTICE THESE
ON THE BOTTLES?

- YES.
- IT'S CALLED BARVISION.

BARVISION TRACKS EVERY POUR
A BARTENDER DOES IN REAL TIME.

THIS PROTECTS A BAR'S
PROFITABILITY EVERY SECOND.

TONIGHT,
DURING OUR STRESS TEST,

I'M GONNA WATCH THIS
AND SEE HOW YOU GUYS DO.

DURING A STRESS TEST,
I PACK THE BAR.

I KNOW IF THEY CAN
HANDLE THE PRESSURE

OR IF THEY CRY AND RUN
AND HIDE IN THE CORNER.

- YOU GUYS READY?
- ALL RIGHT, LET'S DO IT, GUYS.

LET'S OPEN UP.
MAKE US PROUD.

STICK TOGETHER.
HELP EACH OTHER, OKAY?

[overlapping chatter]

- SPEND SOME OF THE BANK.
JUST HOLD IT ON TO YOURSELF

SO YOU DON'T HAVE TO--
YOU'VE GOT SIX TICKETS UP.

AND THAT IS DEFINITELY NOT
90 DEGREES UP AND DOWN.

- I KNOW.

- IT'S GONNA BE SIDEWAYS.
SO, THEN, FIX IT.

DON'T FORGET,
HOLD THE POUR SPOUT.

NOW PICK UP THE PACE.

THAT WAS DEFINITELY
LIKE A 10, 12 COUNT.

EVERYTHING
THAT I'VE SHOWN THEM

HAS ESSENTIALLY GONE IN ONE EAR
AND OUT THE OTHER.

- OVER-POUR, UNDER-POUR,
OVER-POUR, OVER-POUR,

OVER-POUR.

- BARVISION DOESN'T LIE.

THEIR DRINKS ARE COMPLETELY
ALL OVER THE PLACE,

AND THERE IS A PHONE BOOK'S
WORTH OF TICKETS

SITTING ON THE SERVICE BAR,
AND NO ONE'S TAKING CHARGE.

- FIND THE REST OF IT.

WHAT ARE YOU--
WHAT ARE YOU DOING?

OH, THE TEQUILAS--
TEQUILA SUNRISES.

- I'VE BEEN WAITING FOR A DRINK
FOR, LIKE, TEN MINUTES NOW.

- TEN.
- WHAT'S TABLE TEN?

- PRESSURE AT THE BAR MOUNTS

ON VETERAN BARTENDERS
SARA AND ROBIN...

- YOU CANNOT MAKE IT.

- AND NEWER BARTENDERS BREE,
CAROLINA, AND TALEENA.

- OH, IS THAT FROM
A LONG TIME AGO?

- OBVIOUSLY. I DIDN'T
TAKE IT RECENTLY.

YOU BETTER GET IT
OVER TO THAT TABLE.

- WHO'S WORKING SERVICE BAR?
HEY, ARE--

YOU GUYS SHOULD KNOW
WHERE THEY'RE GOING.

YOU NEED TO WRITE 'EM DOWN.

- I'VE GOT THESE TICKETS AND NO
ONE KNOWS WHOSE THEY ARE.

I MEAN, WHAT--
- THEY'VE GOT TO BE SOMEONE'S.

- THE NEW GIRLS ARE PRETTY MUCH
[bleep] UP RIGHT NOW.

BREE AND TALEENA
ARE VERY SLOW.

THEY'RE FORGETTING ORDERS.

THEY'RE MAKING ORDERS AND THEN
FORGETTING TO BRING 'EM OUT,

SO IT'S MESSING EVERYONE UP
AND IT'S BRINGING US DOWN.

- NO, I DON'T KNOW.
DON'T ASK ME. I HAVE NO IDEA.

I'M PAYING ATTENTION
TO WHAT I'M DOING.

THIS--I DON'T KNOW
WHOSE WRITING THIS IS.

YOU NEED TO WRITE YOUR NAMES
ON THEM AND TABLE NUMBERS.

THE ROOKIES,
I JUST WANTED TO SHOVE 'EM.

JUST GET THE [bleep]
OUT OF MY WAY.

I DIDN'T REMEMBER THAT BEING
IN THE JOB DESCRIPTION

OF HAVING TO BABYSIT AND ALSO
HAVE TO RUN A BAR MYSELF.

- YOU GUYS ARE
WRITING IT DOWN, RIGHT?

- [bleep].

- EVERYTHING'S SCREWED UP
OVER HERE.

I MEAN, LIKE, [bleep].

SARA.
- WHAT?

- THESE ONES
HAVE TO BE MADE.

THEY'VE BEEN WAITING
SINCE YOU ORDERED 'EM.

SARA AND ROBIN
ARE AT THE BAR.

THEY'RE REALLY MESSING UP
US NEWER GIRLS.

WE'RE TRYING TO
GET THINGS DONE TOO.

THEY'RE MAKING
THEIR OWN DRINKS,

GETTING THEIR OWN STUFF DONE,
AND KIND OF IGNORING US.

I'M [bleep] PISSED.

- THEY'RE NOT TALKING
WITH EACH OTHER.

AS A TEAM, LIKE, THEY NEED TO
HAVE EACH OTHERS' BACK,

BUT THIS IS JUST CHAOS
BACK HERE.

- THE PROBLEM
WITH THIS BAR

IS IT'S EVERY WOMAN
FOR THEMSELVES,

AND A BAR
CAN'T WORK THAT WAY.

BARS ARE TEAMS.
THEY SUPPORT EACH OTHER.

IN THIS BAR,
THEY'RE KILLING EACH OTHER.

- YOU GOT
TWO SAMPLER PLATTERS.

YOU GOT A LARGE PIZZA
WITH SAUSAGE IN?

- NO.

- NO.
I NEED A LARGE PIZZA IN.

THE ORDERS ARE BACKING UP
OUTRAGEOUSLY.

DO YOU KNOW HOW
TO MAKE PIZZA?

- I'LL DO IT.
- OKAY, CUT A PIZZA. WORK THAT.

- GARY IS THE ONE SHINING STAR
IN THIS PLACE.

HE'S EVERYWHERE.

HE'S BEEN DEALING
WITH THE BAR,

RUNNING ICE,
CLEANING GLASSES,

BUSING TABLES,
RUNNING FOOD,

CHECKING IN ON THE KITCHEN.

GARY HAS EVERYTHING THAT
I LOOK FOR IN A GOOD MANAGER.

CHEF, I HEAR WE'RE RUNNING
25 MINUTES ON A SUPREME PIZZA.

SO, HAS REY JUST CRASHED?
- AND BURNED.

- BACK AT THE BAR, GARY WASHES
GLASSES AS FAST AS HE CAN,

BUT IT'S NOT ENOUGH.

- NO RED CUPS, GUYS.
NO RED CUPS.

WE HAVE STANDARDS, GUYS.
WHAT DO WE SERVE STUFF IN?

- I DON'T KNOW.
- GLASSWARE, CORRECT?

- WOULDN'T IT BE BETTER
TO SERVE SOMETHING?

- NO RED CUPS. COME ON.

- OVERWHELMED
AND UNDER-EQUIPPED,

THE BAR IS SINKING,

BUT ALTHOUGH OWNER TERRY
IS NOT DRINKING,

HE'S ALSO NOT HELPING.

- SO, WHAT'S GOING ON
IN YOUR BAR RIGHT NOW?

ARE THEY OUT OF GLASSWEAR
OR NOT?

YOU DON'T KNOW, DO YOU?

I JUST DON'T UNDERSTAND YOU,
TERRY.

- MR. TAFFER.
- YOU'RE MIND-BOGGLING TO ME.

I DON'T WANT TO SCREAM AT YOU
ALL NIGHT.

- I USUALLY DO THAT.
- BUT YOU'RE STANDING HERE,

TALKING TO YOUR FRIENDS.
THEY DON'T EVEN HAVE DRINKS.

- THEY'RE NOT MY FRIENDS.
- WHOEVER THEY ARE,

YOU GUYS DON'T HAVE DRINKS,
DO YOU?

- NO.
- NO.

- GO GET THEM THEIR DRINKS!

DO SOMETHING TO MAKE YOURSELF
USEFUL, FOR CHRISSAKES.

COME ON, TERRY!

I AM INCREDIBLY FRUSTRATED.

TERRY NEEDS TO UNDERSTAND
WHAT'S GOING ON IN HIS BAR

AND REACT TO IT.

YOUR WORDS MEAN NOTHING.
ACT, MAN.

- I CAN NOW ACTUALLY...
- ACT!

- SERVE THE DRINKS.

- ACT!
- [bleep]!

THE MAN
IS TOTALLY WORTHLESS.

- WHAT IS THAT?
- COOTIES.

- THAT'S POOP.

- YOU GOT A RAT NUGGET.

- THAT'S NOT--
- A RAT--

- WHAT? LET ME SEE.

- RIGHT HERE. THAT CAME OUT--
THAT CAME OUT OF MY DRINK.

WHAT IS THAT?
- A RAT TURD IN THERE.

- WOW.

- THAT'S FRICKIN' DISGUSTING,
GUYS.

- IT IS DISGUSTING.

- GARY, SHUT IT DOWN!

GUYS, WE'RE SHUTTING DOWN
THE BAR!

WHEN I SEE A DRINK LEAVES THE
BAR WITH RAT DROPPINGS IN IT,

IT'S TIME TO SHUT DOWN,
DON'T YOU THINK?

I'VE GOT A BAR
THAT SERVES RAT [bleep]!

THAT'S WHAT I'M DEALING WITH
HERE.

I DON'T KNOW
WHAT THE HELL TO DO.

- WE GOT OUR ASSES KICKED,
GUYS.

- HELL YEAH.

- YOU KNOW,
WHEN I LOOK AT TERRY,

THIS GUY
IS SO DISENGAGED.

IF THIS BUILDING WAS
BURNING DOWN AROUND HIM,

I'M NOT SURE THE GUY WOULD PULL
OUT A FIRE EXTINGUISHER.

SO, CHEF, THE BIGGIE
IN THE KITCHEN WAS?

- THE TICKET TIMES.

EVERYTHING JUST WENT
OUT THE WINDOW.

- WHAT THE HELL
DO WE DO, CHEF?

CAN WE TRAIN THIS GUY,
OR ARE WE SCREWED?

- HE'S A GOOD GUY.

HE'S--HE'S JUST
SO USED TO DOING EVERYTHING

BESIDES MULTITASKING

WITH THE THINGS HE NEED TO
FOCUS ON, WHICH IS THE FOOD.

- SO, LET'S TALK
ABOUT THE BAR.

- THEY WANT TO
MAKE THIS HAPPEN.

- THEY'RE HUNGRY, AREN'T THEY?
- THEY'RE HUNGRY.

THE PROBLEM WITH THIS TEAM IS
THAT THEY'RE NOT BEING A TEAM.

- THEY'RE USED TO FIGHTING
EACH OTHER FOR EVERY DIME.

WE HAVE TO ELEVATE
THIS PLACE

AND TURN IT
INTO A REAL SPORTS BAR.

I'D LOVE TO TALK TO YOU
ALL NIGHT,

BUT THE ODOR IN THIS PLACE
IS SO HORRENDOUS, IT STINKS.

I GOTTA GET THE HELL
OUT OF HERE.

- LET'S GO.

- AFTER A ROUGH STRESS TEST,

JON CALLS THE STAFF IN
FOR AN EARLY MEETING.

- ALL RIGHT, GUYS, WE HAD
OUR STRESS TEST LAST NIGHT.

DID YOU GUYS GET FRUSTRATED
WITH EACH OTHER?

- OH, GOD, YES.

- WE WERE JUST CLASHING
THE WHOLE TIME, YEAH.

- LAST NIGHT,
DURING THE STRESS TEST,

I WAS EXTREMELY FRUSTRATED
WITH THE NEW GIRLS.

TO ME, IT FELT LIKE A LOT OF
THE TIME, I WAS ON MY OWN.

- I WANT TO MAKE CERTAIN THAT
YOU SUPPORT EACH OTHER MORE.

WHEN WE'RE ALL GREAT, GUYS,
WE SHINE. YOU WITH ME?

GLASSWARE. A BOX OF GLASSES
IS PRETTY CHEAP, CORRECT, GUYS?

30 BUCKS? YOU DON'T HAVE $32
TO BUY A CASE OF GLASSES?

- YOU SHOULD GET 'EM.
- WHO? I SHOULD GET THEM?

I'M TEMPTED TO MAKE YOU
GET IN YOUR CAR,

DRIVE DOWN THE STREET,

AND BUY THESE GLASSES,
JUST ON PRINCIPLE,

'CAUSE IT SO OFFENDS ME

THAT THESE GIRLS COULD BE
IN THIS SITUATION.

DO YOU KNOW HOW THAT MAKES ME
FEEL AS A PROFESSIONAL?

- WHEN YOU SAY IT LIKE THAT,
WITHOUT YELLING,

I UNDERSTAND IT A LOT BETTER,
BUT--

- DO YOU?
- YEAH.

BUT WITH YOU YELLING, UH,
I DON'T--

IT DOESN'T--
IT DOESN'T SINK IN.

YOU YELLING DOESN'T
DO ANYTHING FOR ME.

- REALLY?
- YEAH, IT REALLY DOESN'T.

FRANKLY,
I'M REALLY TIRED OF IT.

I'M, UH, JUST TIRED OF JON,
UH, YELLING AT ME.

I OWN MY OWN BUSINESSES,

UH, SO I DON'T HAVE TO BE
YELLED AT BY ANYBODY.

I PUT UP WITH IT,
UH, LONG ENOUGH,

AND YOU DO THAT TO ME
NEXT TIME, I JUST WALK AWAY.

I'M NOT GONNA STAND THERE
AND TAKE IT ANYMORE.

- SO, YOU'LL LET
YOUR STAFF DOWN,

YOU WALK AWAY
'CAUSE OF YOUR EGO.

- NO, JUST--I'LL JUST WALK AWAY
FROM YOU YELLING AT ME

TILL YOU CAN CALM DOWN
AND TALK TO ME LIKE A MAN.

- TERRY, LET'S BE HONEST
WITH EACH OTHER.

I'M HERE,
FIGHTING FOR YOUR BUSINESS,

SO IF MY PRESSURE
TO SAVE YOU OFFENDS YOU,

TO HELL WITH IT.

I'M GONNA DO IT ANYWAY.

END OF DISCUSSION.

TERRY DOESN'T LIKE
THAT I YELL AT HIM,

BUT THE FACT IS,
I ONLY HAVE FIVE DAYS

TO TURN HIS ENTIRE BUSINESS
AROUND,

AND THAT LIMITED TIME
FORCES ME TO BE AGGRESSIVE.

LET ME TALK ABOUT
WHERE I'M TAKING US, GUYS.

EXTREMES IS OVER,

BUT I DON'T WANT TO TAKE
OUR SEXUALITY AWAY.

I WANT TO DRESS YOU GUYS
A LITTLE BETTER

AND CREATE A SPORTS BAR

THAT HAS WHAT I CALL
APPROACHABLE SEXUALITY,

MEANING GUYS GO FOR IT,
WOMEN DON'T RESENT IT.

NOW, PEOPLE WILL COME
AND WATCH GAMES,

NOT JUST GAWK
AT HALF-NAKED WOMEN.

WE CREATE ALL THE EXCITEMENT
OF THE BALLPARK RIGHT HERE.

I GET THAT AS A SPORTS FAN
AND YOU--I'M IN!

- THE NEW CONCEPT OF THE BAR
HAS ME A LITTLE WORRIED

BECAUSE THAT'S HOW
WE HAD OUR CUSTOMERS

WAS FROM THE BIKINI GIRLS,
AND I'VE MADE THIS BAR MY LIFE.

IT REALLY BETTER NOT SUCK.

- TODAY, WE START
WITH THE FUTURE.

BRAND-NEW FOOD MENU.
BRAND-NEW DRINK MENU.

LEARN, LEARN, LEARN.
OKAY, GUYS, LET'S GO TO IT.

- BEFORE JON STARTS
THE STAFF ON THEIR TRAINING,

HE PULLS TERRY ASIDE
TO SPEAK ONE ON ONE.

TERRY DOESN'T LIKE,

NOR IS HE RESPONDING WELL,
TO MY AGGRESSIVE STYLE,

AND I THINK THERE'S SOMETHING
ELSE GOING ON

THAT'S BLOCKING HIM FROM GETTING
ENGAGED IN HIS BUSINESS.

I WANT TO SIT DOWN WITH HIM,
ONE TO ONE

AND SEE WHAT'S GOING ON.

FOR THE LAST TWO DAYS,
I KNOW I BEAT YOU UP A LOT.

- YEAH, YEAH,
IT HASN'T BEEN EASY,

SO I HAVEN'T BEEN TOO HAPPY
WITH YOU, TO TELL YOU THE TRUTH.

- IT'S IMPORTANT TO ME
THAT YOU KNOW I MEAN WELL

AND I'M REALLY HERE
TO HELP YOU.

- RIGHT.
- SO, WHAT'S GOING ON?

GIVE ME A BRIEF SCENARIO
SO I UNDERSTAND.

- I NEEDED TO GET AWAY
FROM THE LIFESTYLE, THE ALCOHOL.

THAT WAS THE REAL REASON.
- GOT YOU.

- I WAS DISCONNECTED
WITH MY FAMILY.

I-I WASN'T SEEING
MY DAUGHTER A LOT,

AND I HAD TO MAKE A CHOICE.

- I GET IT.
- MY FAMILY OR IN A BAR.

- GOTCHA. YOU MADE THE RIGHT
DECISION, OBVIOUSLY, AS A DAD.

- I, UH--
- AND YOUR FAMILY GOT--

- WITHOUT QUESTION,
MAYBE,

MAYBE FINANCIALLY,
IT'S NOT THE RIGHT DECISION.

- BUT YOU'RE A DADDY FIRST?

- I'M A DADDY
AND A HUSBAND FIRST.

- AFTER TALKING WITH TERRY,
I LEARNED A COUPLE OF THINGS.

HE'S A FAMILY MAN.

HE HAD TO MOVE AWAY FROM HERE
TO PURSUE A NEW LIFESTYLE.

AS A FAMILY MAN,
I GET THAT.

NOW I UNDERSTAND TERRY.

I'M GONNA FIGHT FOR HIS BAR
AND MAKE HIM SUCCESSFUL.

SO, YOUR PERSONAL GOAL IS,
FOR YOUR FAMILY,

IS TO GET THIS BUSINESS
PROFITABLE.

- RIGHT.

- IT CAN BE DONE
IF WE HAVE A GREAT GM,

WE EMPOWER HIM,
AND WE HAVE SYSTEMS.

WE'RE TRAINING GARY,
AS YOU KNOW.

HE'S REALLY GROWING.
HE'S A GOOD MAN.

- HAVING THIS HEART-TO-HEART
MEANS A LOT.

WE CAN NOW
MOVE FORWARD TOGETHER.

WITH ALL HIS EXPERIENCE,
WE HAVE A GOOD FIGHTING CHANCE.

THANK YOU, JON.

- TOGETHER, WE WIN.
- OKAY.

- OKAY?
- ALL RIGHT.

- ALL RIGHT, GREAT.
- LET'S GO DO IT.

- NOW THAT JON AND TERRY
ARE ON THE SAME PAGE,

JON'S EXPERTS
BEGIN TEACHING THE STAFF

THE NEW FOOD AND DRINK MENU.

- Y'ALL READY?

THIS IS THE CATCHER'S MITT,
RIGHT HERE.

GOT A REAL FULL,
FILLING CALZONE.

IT'S PADDED WITH MEAT.
IT'S PADDED WITH CHEESE.

IT'S PADDED WITH SAUCE.
FOLD IT OVER.

- HOW LONG DO THESE
TAKE TO COOK?

- FOUR OR FIVE MINUTES,
TOPS.

- THAT'S SO FAST.
- THAT'S SO FAST.

LET'S TAKE THE BURGER,
THE DOG, THE PIZZA--

ALL THOSE GREAT THINGS YOU SEE
ON ALL THE SPORTS BAR MENUS--

LET'S BREAK IT OUT OF ITS OLD,
TRADITIONAL WAYS.

IT'LL HELP THE PATRONS
COME IN MORE

AND HELP THE BUSINESS ITSELF.

NOW IT'S TIME TO MAKE
THE TRIPLE PLAY.

SO, WE TOOK THE CHEDDAR CHEESE,
STUFFED IT INSIDE THE HOT DOG,

WRAPPED IT WITH SOME
SEASONED GROUND BEEF,

WRAPPED IT WITH BACON,
PUT IT IN A SOFT ROLL,

AND IT COMES WITH
A SIDE OF FRIES.

CAN YOU FEEL IT?
- YEAH.

- ARE YOU EXCITED, REY?
- YES.

- I'M NOT CONVINCED.
WANT ME TO TICKLE YOU?

NO? ALL RIGHT.

- IT'S A SIMPLE MENU,
UH-HUH,

AND FAST TO COOK,
FAST TO DO IT.

- AT THE BAR, JOSEPH TRAINS
THE STAFF ON THE NEW DRINK MENU.

HOW MANY COCKTAILS WITH GRAND
MARNIER HAVE YOU GUYS DONE?

- NONE.
- NEVER.

- THERE'S SOMETHING
ABOUT THIS IN COCKTAILS

THAT WAKES UP THE PALATE.

WE DECIDED TO GO WITH
GRAND MARNIER

BECAUSE IT IS
INCREDIBLY VERSATILE,

AND THEY'RE COCKTAILS THAT
YOU WOULD FIND IN A SPORTS BAR

THAT YOU COULD DRINK ALONGSIDE
THE BEER AND THE HOT DOG.

YOU ARE GOING TO BE
ORDERING MULTIPLES.

GRAND MARGARITA.

WE HAVE THE GRAND MARNIER
RIGHT THERE,

AND IT'S JUST 1/2 OUNCE.

1 1/2 OUNCES OF
A SUPER-PREMIUM TEQUILA.

LIME JUICE.

A NICE LITTLE SPLASH
OF ORANGE JUICE.

ALL YOU HAVE TO DO
IS POUR IT OUT LIKE THAT.

LET'S GET YOU BACK HERE AND SEE
YOU GUYS SHAKE SOME COCKTAILS.

WHAT ARE YOU GONNA BE
MAKING TODAY?

- I'M GONNA MAKE
THE GRAND SLAM.

- THE GRAND SLAM--FILL
THE GLASS UP 3/4

WITH A WHEAT BEER,

A SHOT OF GRAND MARNIER,

AND THEN, ALL THEY HAVE TO DO
IS DROP IT RIGHT IN.

WHILE THE GIRLS
GET UP IN THE HOT SEAT,

MAKING THEIR NEW DRINKS
FOR ME,

THE OTHER GIRLS ARE GONNA BE
WORKING AS A TEAM,

DRILLING THEIR POURS
RELENTLESSLY.

- I NEED THE SHOT GLASSES.

- YOU GOTTA START COMMUNICATING
WITH EACH OTHER.

BETTER GO ASK SOMEONE.
HOW ARE YOU GONNA GET IT?

- EXCUSE ME.

- THAT'S WHAT I WANT TO HEAR,
GUYS.

I'M NOT HEARING THAT.

ARE WE COMMUNICATING?

I WANT YOU GUYS TO BE VOCAL.

THIS IS THE BASIS
OF TEAMWORK.

- CAN YOU, UM, HAND ME A SHORT
GLASS, IF YOU'RE NOT BUSY?

- NOW, WITH IT BEING
A LOT MORE PACKED

AND WE HAVE
NEW THINGS TO LEARN,

TEAMWORK IS A MUST.

IF NOT, WE'RE GONNA MESS UP
EVERYTHING WE DO.

- THE MOST IMPORTANT THING
RIGHT NOW, BE A TEAM TOGETHER.

- NOW THAT THE STAFF
IS TRAINED,

JON GATHERS THEM
FOR ONE LAST MEETING

BEFORE THE TRANSFORMATION.

- SO, HERE'S THE DEAL, GUYS.
I GOTTA GO TO WORK.

WE'RE GONNA
GIVE YOU AN ENVIRONMENT

THAT MAKES YOU PROUD,

AND I GOT SOMETHING
FOR YOU TOMORROW.

WE'RE DOING A CALENDAR SHOOT
WITH YOU GUYS.

THE GIRLS OF--AND I'M NOT GONNA
SAY THE NEW NAME OF THE VENUE.

WE'LL HAVE A GREAT PROMOTIONAL
VEHICLE TO PROMOTE OUR BAR,

AND WE'LL POSITION IT
NOT SLEAZY.

CLASSY, APPROACHABLE.
WHAT DO YOU THINK, GUYS?

- AWESOME. IT'S SO EXCITING.
- OKAY?

WE'LL SEE YOU GUYS
IN ABOUT 36 HOURS

WITH A BRAND-NEW BAR.

[camera shutter clicking]

BY SHOOTING A GREAT, UPSCALE,
BUT SEXY CALENDAR,

I'LL HAVE A MARKETING TOOL

THAT SENDS THE RIGHT MESSAGE
ABOUT THIS BAR

AND'LL HELP ME FILL IT.

[camera shutter clicking]

- AFTER 36 HOURS OF TEARING
APART AND REBUILDING THE BAR...

JON LINES UP THE STAFF, WHO ARE
EAGER TO SEE THE RESULTS.

- WHEN I GOT HERE, THIS PLACE
MADE NO SENSE TO ME.

IT FUNCTIONED SORT OF LIKE
A STRIP BAR,

HAD A STAFF WHO WERE A BUNCH OF
INDIVIDUALS, NOT A TEAM,

AND THE WORST-SMELLING BAR I'VE
EVER EXPERIENCED IN MY LIFE.

SO, I WANTED TO CREATE
A GREAT SPORTS BAR

GUYS LOVE TO COME TO

AND WOMEN DIDN'T HATE IT
WHEN THEIR GUYS CAME TO IT,

AND THAT'S WHAT WE GOT.

ARE YOU READY
TO SEE YOUR BAR?

all: YES!

- OKAY, ON A COUNT OF THREE,
TURN AROUND AND LOOK.

ONE, TWO, THREE.

- OH!
- [gasps]

- ARE YOU READY
TO SEE YOUR BAR?

all: YES!

- OKAY, ON A COUNT OF THREE,
TURN AROUND AND LOOK.

ONE, TWO, THREE.

- OH!
- [gasps]

- AWESOME.

[overlapping chatter]

- IT BRIDGES SPORTS
AND APPROACHABLE SEXUALITY

WITH A LITTLE HUMOR.

- I LOVE THE NAME
"SECOND BASE."

IT'S A COOL PLAY ON WORDS.

LIKE, "HEY, YOU WANT TO GO TO
SECOND BASE WITH ME TONIGHT?"

- REMEMBER WHAT IT
USED TO LOOK LIKE, GUYS?

THAT DARK GREEN COLOR?
- PUKE GREEN.

- AS YOU GO BY, YOU'LL SEE
THE RED COLUMNS,

THE GRAY WALLS,
AND THE PINSTRIPING.

IT PULLS YOUR EYE OVER.

- IT IS AMAZING.

SECOND BASE DOES REMIND ME
OF MY HIGH SCHOOL DAYS.

- OKAY, GO AHEAD.

[overlapping chatter]

- WHOA!
- OH, MY GOD!

- WELL, THIS IS
A SPORTS BAR.

LOOK AT OUR SPORTS THEMING

WITH FAMOUS TEAM COLORS
AND NUMBERS.

- IT SMELLS GREAT!
- WOW!

- THIS IS UNREAL.
I CAN'T BELIEVE IT.

YOU GUYS GOT BLEACHERS
IN HERE.

- PICTURE ME
ON SECOND BASE.

- IT LOOKS LIKE
A BASEBALL PARK.

- WHAT DO YOU THINK OF
THAT BANK OF VIDEO MONITORS?

YOU NOTICE HOW EVERY TV
IS NOW NUMBERED?

THAT'S BECAUSE OF THIS--
THE SPORTS SELECT SYSTEM.

GIVE IT TO A TABLE,

THEY PICK THE TV NUMBER
THEY WANT TO LISTEN TO,

SO THEY CAN WATCH
EVERY GAME, GARY,

BUT CHOOSE THE ONE
THEY WANT TO LISTEN TO.

I CAN'T GIVE YOU THIS
AND ALL THESE TVs

WITHOUT GETTING YOU
THE BASEBALL PACKAGE,

SO YOU'RE SET, GUYS.

YOU HAVE
EVERY BASEBALL GAME.

- IT'S A DREAM COME TRUE.
- LET ME SHOW YOU THE BAR.

- WHEN I GOT HERE, YOU DIDN'T
HAVE ENOUGH GLASSES.

I HAD TO FIX THAT, SO I REACHED
OUT TO MY BUDDIES AT LIBBY,

AND I GOT YOU
ALL NEW GLASSES.

I GOT YOU GUYS A CHILLED
GRAND MARNIER SHOT MACHINE.

OTHER SPORTS BARS
DO CHEAP SHOTS.

NOT SECOND BASE.
WE DO PREMIUM SHOTS.

LOOK AT THIS--
CHILLED GRAND MARNIER.

PREMIUM PRODUCT.

PEOPLE WILL DRINK IT
ALL DAY LONG.

I PUT IN A TURBO TAP SYSTEM,

AND IT POURS THE PERFECT BEER
EVERY TIME.

- [whistles]

- WE FIXED
ALL THE KEGERATORS.

REFRIGERATION IS PERFECT.

WHEN I GOT HERE,
YOUR BEER WAS 48 DEGREES.

NOW, 37 DEGREES.
- WOW.

- COOL?
- YEAH.

- THE STENCH, THE MILDEW,
UNBELIEVABLE,

SO WE HAD TO GO UNDER HERE,
DISINFECT IT,

BUILD A WHOLE NEW STRUCTURE
ON TOP SO IT'S SAFE,

SEALED, AND SMELLS GOOD,
GUYS.

- YAY.
- THE STINK IS GONE.

- THE SMELL?
THAT'S FRESH AIR.

- WHEN WE'VE GOT A STAFF
THAT BEAUTIFUL,

YOU BETTER GET 'EM
A GOOD UNIFORM,

SO I GOT YOU
A GREAT UNIFORM, GUYS.

IT'S SEXY, IT'S GOT
OUR RED PINSTRIPE,

AND HERE'S OUR TOP.

NOW THE PINSTRIPES MAKE SENSE,
DON'T THEY?

- YEAH.
- YEAH.

- IT'S NICE TO BE
ABLE TO, LIKE,

INVITE MY FRIENDS AND FAMILY
AND STUFF OVER HERE,

AND I CAN ACTUALLY BE PROUD
AND BE LIKE,

OH, COME THROUGH
TO MY WORK.

LIKE, IT LOOKS NICE,
IT SMELLS NICE.

- WE'RE GOOD TO GO.

- YEAH.
- YEAH. THANK YOU.

- TONIGHT IS THE FIRST NIGHT
OF SECOND BASE.

SO, LET'S GO TO WORK,
OKAY?

- THANK YOU.
- YAY!

- LET'S DO IT.

- YOU GUYS, JUST MAKE SURE

THAT YOU GUYS COMMUNICATE
REALLY WELL.

WE'RE GONNA TRY TO ALL DO
THE SAME THING.

IF YOU HAVE A QUESTION,
ASK US.

WE'LL FIGURE IT OUT
TOGETHER.

- HERE WE GO.

WE'VE GOT A MINUTE.
LET'S DO IT.

- ONE, TWO, THREE.
women: SECOND BASE!

[cheers and applause]

- WHEN THE DOORS
WERE OPENING

AND I SAW A BIG FLOOD
OF PEOPLE COME IN,

I FELT LIKE I JUST
HIT THE BIGGEST DROP

OF THE BIGGEST ROLLER COASTER
I'VE EVER BEEN ON.

- THE GRAND MARGARITA'S
REALLY GOOD.

IT'S GOT
THE GRAND MARNIER IN IT,

SO, YEAH, IT'S REALLY,
REALLY GOOD.

REALLY, REALLY REFRESHING.

- THE INITIAL CROWD
FLOODS THE BAR

AND ANXIOUSLY AWAITS
FOOD AND DRINKS.

- REALLY GOT TO
PICK UP THE PACE.

- OKAY. SO, SHE'S GONNA
GRAB YOU IN JUST ONE SECOND.

- IT'S BUSY ENOUGH
RIGHT NOW.

CHECK THOSE TICKETS

AND SEE IF YOU'VE GOT PINTS OF
BEER YOU CAN POUR.

- GOT IT.
OKAY.

- DO YOU WANNA GRAB TWO
PYRAMIDS? HERE, CLEAN THESE.

TERRY REALLY
IMPRESSED ME TONIGHT.

HE OWNED UP AND HE JUST HELPED
EXPEDITE EVERYTHING QUICKER,

WHICH IS SOMETHING HE WOULD HAVE
NEVER DONE IN THE PAST.

[cheering]

- THIS IS GOOD.
YOU SHOULD TRY IT.

- ONLY TWO OVER-POURS
IN ALMOST 20 DRINKS, JOE.

WE'RE NAILING IT.

AND THE OVER-POUR
WAS VERY LITTLE.

- THAT IS AWESOME.

WHEN JON SHOWED ME
THE BARVISION NUMBERS,

IT WAS THE GREATEST THING
TO SEE.

THEY ARE WORLDS APART OF
WHAT THEY STARTED OUT AS,

AND I'M--I'M VERY HAPPY
TO SEE IT.

- WHILE THE BARTENDERS CONTINUE
TO HIT HOME RUNS,

REY IS BUSY IN THE KITCHEN.

- BEAUTIFUL. PUT IT
IN THE BASKET.

- I SEE THE FOOD COMING OUT.
- YES, INDEED.

- I FEEL VERY HAPPY RIGHT NOW
BECAUSE VENUE IS EASY

AND NOW EVERYTHING
IS FASTER.

- HEY, BREE,
HERE'S YOUR FOOD.

- GARY HELPS MANAGE
THE KITCHEN,

BUT SERVICE ON THE FLOOR
BEGINS TO FALL APART.

- WE'VE BEEN WAITING
45 MINUTES FOR A DRINK.

- 45 MINUTES.
- FOR A DRINK. I'M THIRSTY.

- I'M A LITTLE BIT OVERWHELMED.
IT'S OUR FIRST NIGHT.

I REALLY DON'T KNOW
HOW TO REACT.

- WHAT DO YOU NEED?
HOW CAN I HELP YOU?

WE HAD CAROLINA
AND BREE ON THE FLOOR,

AND THEM TWO
COULDN'T HANDLE IT

BECAUSE EVERY TABLE
WAS PACKED,

AND SO I STOPPED
WHAT I WAS DOING,

JUMPED ON THE FLOOR.

TABLE TWO? RIGHT THERE?
OKAY.

CHEESE FRIES?
- YES.

- THERE YOU GO.
- ALL RIGHT.

- YEAH!
YOU'RE ALL DONE WITH THAT?

- WE'RE GOOD NOW.
- YAY!

- EVERYONE DOING OKAY?

WE ALL LEARNED OUR LESSON THAT,
IF YOU WORK AS A TEAM,

WE CAN ALL PULL THROUGH,

AND TONIGHT WAS
THE PROOF OF THAT,

BECAUSE, IN THE END,
WE GOT TOGETHER,

WORKED AS A TEAM.

[upbeat music]

♪ ♪

- THAT'S AMAZING.

- YOU LOOK GOOD, GIRL.

- MY BOOTY'S
NOT HANGING OUT?

- THE UNIFORMS,
THEY LOOK CLASSY,

AND I FEEL LIKE I'M AT A BAR
AND NOT A STRIP CLUB.

[cheering]

- THE RE-LAUNCH TONIGHT
WAS NOT ONLY A HOME RUN,

IT WAS A GRAND SLAM,

A CLEAN SWEEP
OF ALL THE BASES.

- LOOK AROUND.

I'D SAY THIS BAR'S
BEEN RESCUED.

YOU LET THIS GUY
RUN IT FOR YOU,

YOU'RE GONNA HAVE A HOME RUN
ON YOUR HANDS.

HE IS AWESOME.
- HE--HE IS REALLY GOOD.

- AND YOU KNOW WHAT
I'VE SEEN TONIGHT?

AN AWESOME OWNER.
DO YOU AGREE?

- I AGREE.

- I'M REALLY PROUD OF YOU,
TERRY.

- WELL, THAT MEANS A LOT.

- I THINK MY WORK IS DONE.

- FOR THE PAST THREE YEARS,

I LOOKED AT EXTREMES
AS A HEAVY BURDEN

AND I CHOSE TO IGNORE IT.

NOW I LOOK AT SECOND BASE
LIKE A NEW CHANGE,

AND IT MEANS A LOT TO ME.

- I LOVE SECOND BASE.

IT'S A GREAT NAME,
IT'S A GREAT CONCEPT,

AND WATCHING TERRY
COME TO LIFE

LIKE HE DID
THE PAST FIVE DAYS

MAKES IT ALL WORTH IT
TO ME.

THIS BAR IS GONNA BE
A WINNER.

- ONE MONTH
AFTER THE RE-LAUNCH...

- OVERALL, IT'S BEEN,
UH, DOING BETTER

THAN I ACTUALLY EXPECTED.

ALCOHOL SALES HAVE IMPROVED
20, 30% BETTER.

GARY HAS--HE'S FINE-TUNING
HIS, UH, MANAGERIAL SKILLS.

HE'S DOING OUTSTANDING.

- HE TOLD ME, "GARY,
THIS IS YOUR BAR. RUN IT."

[cheering]

WE'RE NOW A SPORTS BAR.

[cheering]

- PROMOTIONAL CONSIDERATION
PROVIDED BY 2 TOUCH POS

AND THUNDER GROUP,
INCORPORATED.

[upbeat music]