Bar Rescue (2011–…): Season 1, Episode 10 - Hogtied Ham's - full transcript

- LAST YEAR MORE THAN 5,000
FAILING BARS NATIONWIDE

CLOSED THEIR DOORS
FOR GOOD.

IF THINGS DON'T CHANGE SOON,

ANGRY HAM'S GARAGE
IN FRAMINGHAM, MASSACHUSETTS

WILL BECOME
JUST ANOTHER STATISTIC.

18 MONTHS AGO
TIM HANNA ENTERED

INTO A PARTNERSHIP
WITH FRIENDS RICHIE OLSEN

AND FORMER
PROFESSIONAL HOCKEY PLAYER

LYNDON "L.B." BYERS.

TO OPEN
"ANGRY HAM'S GARAGE."

BUT L.B. AND RICHIE'S TROUBLES
WITH THE LAW



PREVENTED THE TRIO
FROM OBTAINING A LIQUOR LICENSE.

- I'M NOT QUITE SURE
IN MY MIND

THAT HE HAS
DEMONSTRATED TO ME

THE CHARACTER REQUIRED
FOR A LICENSE.

- A GUY WITH A DUI
THAT WANTS TO OPEN A BAR.

YEAH, RED FLAG,
BUT I ADMIT I MADE A MISTAKE

AND I PAID FOR IT.

- IN ORDER TO
APPEASE THE CITY,

TIM HAD TO TAKE
SOLE OWNERSHIP OF THE BAR.

AND PUT UP
ALL THE MONEY HIMSELF,

HIRING L.B.
TO DO PROMOTIONS

AND MASTER MECHANIC RICHIE
TO GIVE THE BAR

ITS AUTOMOTIVE EDGE.

- THEY DO WORK FOR ME,
OR THEY WORK FOR ANGRY HAM'S,



BUT THEY'RE JUST NO LONGER
ALLOWED TO BE OWNERS.

- BUT THEIR TEN-MONTH BATTLE
WITH THE CITY

LEFT THEM WITH
A BAD REPUTATION AROUND TOWN.

- PEOPLE TEND TO THINK

THEY'RE KIND OF, LIKE,
ON THE ROUGHER SIDE.

- THEY--DOES KINDA HAVE
A LITTLE REPUTATION.

- AND WHEN THE DOORS
FINALLY OPENED,

CUSTOMERS STAYED AWAY.

- IN THE SEVEN MONTHS
I'VE BEEN OPEN HERE,

I'VE BEEN HERE
EVERY FRIGGIN' DAY.

AND I DON'T HAVE SQUAT
TO SHOW FOR IT.

- RICHIE'S DESIGN TOOK
THE AUTOMOTIVE THEME TOO FAR.

- PRETTY MUCH THIS PLACE
IS A, UH, PROTOTYPE

OF MY GARAGE.

EVERYTHING THAT WAS IN THERE
WE HUNG IT UP.

PEOPLE STILL THINK
WE'RE A GARAGE.

- L.B.'S REPUTATION
FROM HIS HOCKEY DAYS

HAS HURT BUSINESS
MUCH MORE THAN IT HELPS.

- IF YOU GREW UP
WATCHING BRUINS HOCKEY,

YOU GREW UP
WATCHING L.B. FIGHTING.

- EVEN AFTER HIS HOCKEY DAYS
HE KIND OF TOOK THAT

INTO THE BAR SCENE
A LITTLE BIT.

- INSTEAD OF TREATING HIS BAR
LIKE A BUSINESS,

TIM RUNS ANGRY HAM'S
LIKE A LIVING ROOM.

WITH NO MANAGEMENT
AND NO STRUCTURE.

- THE SMART THING TO DO
WOULD BE TO SAY

NO EMPLOYEES
ARE ALLOWED TO DRINK HERE.

WE ALL HAVE FAMILY,
FRIENDS THAT WORK HERE.

I LET 'EM
GET AWAY WITH A LOT.

- TIM'S STYLE OF TREATING
EMPLOYEES LIKE FRIENDS

HAS LED TO
A FREE-FOR-ALL ENVIRONMENT

THAT HAS CAUSED A MAJOR RIFT
BETWEEN THE BAR STAFF

AND THE FRONT
OF THE HOUSE.

AND THE KITCHEN STAFF
IN THE BACK.

- HANDS, PLEASE!

- NONE OF THE WAITRESSES
KNOW THE MENU.

I DON'T THINK THAT'S MY JOB
TO TRAIN THE WAITRESSES

TO LEARN THE MENU.

WHY ARE YOU
GIVING IT BACK TO ME?

- SOME OF US JUST RUN FROM IT,
WE DON'T EVEN WANNA GO IN THERE

BECAUSE YOU
GET SCREAMED AT.

IT'S JUST A MESS.

- THERE'S TOO MUCH
[bleep] TALKING IN HERE!

- IF TIM CAN'T START RUNNING
ANGRY HAM'S LIKE BUSINESS,

NOT ONLY WILL
HE LOSE THE BAR,

BUT THE PEOPLE
HE CONSIDERS HIS FRIENDS

WILL BE OUT OF A JOB.

- I'M DUMPING MONEY
JUST TO STAY OPEN.

IT'S A LITTLE BIT
OF A PRIDE THING FOR SURE,

BUT IT'S MY ASS
ON THE LINE.

- WITH ANGRY HAM'S GARAGE
RUNNING ON FUMES,

TIM HAS AGREED TO
PULL BACK THE DOORS,

BUST OPEN THE BOOKS,

AND MAKE A CALL FOR HELP
TO BAR RESCUE.

[hard rock music]

RUNNING A BAR
IS NOT JUST A BUSINESS.

IT'S A SCIENCE.

FROM THE HEIGHT
OF THE STOOLS

TO WHERE YOUR EYES
FALL FIRST ON A MENU,

NO ONE KNOWS
MORE ABOUT BAR SCIENCE

THAN JON TAFFER.

- I DON'T EMBRACE EXCUSES.
I EMBRACE SOLUTIONS.

- OVER THE LAST 36 YEARS,
JON HAS TRANSFORMED

HUNDREDS OF
FAILING BARS WORLDWIDE.

- I BELIEVE THAT
YOU COULD DO THIS.

- USING HIS PROVEN METHODS
AND NO-NONSENSE APPROACH...

- DO SOMETHING ABOUT IT!

- JON WILL TURN
THESE MONEY PITS...

- CLEAN THE [bleep]
PLACE OUT!

- INTO MONEY MAKERS.

FRAMINGHAM, MASSACHUSETTS.

THIS FAMILY FRIENDLY SUBURB
OF BOSTON HAS A SMALL TOWN VIBE

AND A CLOSE-KNIT COMMUNITY.

BUT STICKING OUT
LIKE A SORE THUMB

IN THIS HISTORIC TOWN
SITS ANGRY HAM'S GARAGE.

- ANGRY HAM'S...UH...

NOT THE BEST NAME
FOR A FRAMINGHAM RESTAURANT.

- IN THE '30s AND '40s,
SOMEONE FROM FRAMINGHAM

WOULD BE CALLED
AN "ANGRY HAM."

IT WAS A DEROGATORY TERM.

NOT A GOOD NAME FOR A BAR.

- JON TAFFER
HAS BEEN CALLED HERE

BY THE OWNER, TIM HANNA,

TO KEEP ANGRY HAM'S GARAGE
FROM STALLING OUT.

- WELL THERE IT IS, ANGRY HAM'S.
- WOW.

- IT TOOK ME THREE TIMES
DRIVING AROUND TO FIND IT,

BUT THERE IT IS, BRI.

- TELL YOU WHAT,
WE COULD STOP AND GET BRAKES

AT THE SAME TIME
IN THE RESTAURANT.

- OBVIOUSLY THEY'RE TRYING
TO DO A GARAGE CONCEPT.

- YEAH.

- BUT THERE ARE
OTHER GARAGE CONCEPTS THAT I'VE

DONE OVER THE YEARS,
BUT YOU STILL KNOW

IT'S A BAR AND GRILL
WHEN YOU PULL UP.

- YEAH.

- THAT LOOKS LIKE
A REAL GARAGE.

SO LET ME
GIVE YOU THE SCOOP.

- HERE IS TIM.
- I LIKE THE MOHAWK.

- GREW UP IN THE BUSINESS.

I UNDERSTAND HE'S
A GOOD RESTAURANT GUY.

WE'LL SEE.

THEN OF COURSE HERE'S L.B.
- FAMOUS BRUIN, MAN.

- GREAT HOCKEY PLAYER,
KNOWN FOR HIS FIGHTS.

ONE OF THE TOP TEN FIGHTERS
IN THE NHL.

- HERE'S RICH.

- BRINGS THE WHOLE AUTO THING
TO THE TABLE.

- OKAY.

- AND THEN HERE'S
THE LAST ONE,

DINO THE CHEF.

AND THAT'S WHY
I BROUGHT YOU IN HERE.

'CAUSE I THINK WE GOT
A GOOD CHEF HERE,

SOMEBODY I THINK
YOU CAN WORK WITH.

I'D LIKE YOU TO GO IN,
SCOPE THE MENU.

FIND OUT IF THE SERVERS
KNOW WHAT THEY'RE DOING.

DO THE BARTENDERS KNOW
WHAT THEY'RE DOING?

GIVE ME THE SCOPE ON IT
FROM YOUR PROFESSIONAL EYES.

- OKAY.

- I'LL GIVE YOU
A HALF-HOUR OR SO.

I'LL COME IN BEHIND YOU.
- ALL RIGHT, MAN.

- CHEF DUFFY HEADS
INTO ANGRY HAM'S GARAGE,

A 2,500-SQUARE-FOOT VENUE
WITH A HORSESHOE BAR,

THREE SERVICE STATIONS,

AND A LARGE
CENTRAL DINING AREA.

IN ADDITION TO THE CAMERAS
THAT HAVE BEEN FOLLOWING

THE ANGRY HAM'S STAFF,

JON'S BAR RESCUE TEAM
HAS PLACED HIDDEN CAMERAS

AROUND THE BAR,

TO CAPTURE
CHEF DUFFY'S RECON.

- HI, HOW ARE YOU?
- GOOD, HOW ARE YOU?

- I'M DOING WELL.
- CAN I GET A MARGARITA?

- NO SALT.

ON THE ROCKS, CUERVO.

- DO YOU HAVE
ANYTHING ELSE?

- THERE WAS A MASS CONFUSION
BECAUSE I ASKED

WHAT KIND OF
TEQUILA THEY HAD.

IT SEEMS LIKE THERE'S
ABSOLUTELY NO TRAINING OF STAFF.

I THINK THE
TRAINING WORKS WITH,

"OKAY, WHAT SIZE
ARE YOUR BOOBS?

COOL, YOUR HIRED."

- HERE YOU GO.
- THANK YOU.

ALL RIGHT, I THINK
I'M GONNA DO THE HAMBURGER.

HOW MUCH ARE THE TOPPINGS?

- OH, REALLY? WOW.

WELL, GEEZ, I'LL JUST
MAKE A MONSTER BURGER THEN.

I CAN SEE WHERE
THEY'RE LOSING MONEY.

- WE'RE GONNA GO WITH SWISS,
APPLE WOOD BACON, AND MEATBALLS.

I COULD HAVE
PUT TEN ITEMS ON THAT BURGER.

WE'RE TALKING ABOUT A BURGER
THAT IN ONE OF MY RESTAURANTS

I WOULD HAVE
CHARGED $12 OR $13 FOR.

BUT IT WAS, LIKE, 9 BUCKS

BECAUSE THEY DON'T CHARGE
FOR ANY OF THE ADDITIONAL ITEMS.

CAN I GET, LIKE, A CAESAR SALAD
ON THE SIDE INSTEAD

OF FRIES OR SOMETHING?

OKAY.

WELL, YOU CAN CHARGE ME.

- WELL...

- SO WE'RE TALKING
ABOUT A RESTAURANT

THAT YOU CAN GET ANYTHING
YOU WANNA HAVE ON A BURGER.

YOU CAN HAVE BAKED BEANS
AND MASHED POTATOES.

YOU WANT A PIZZA,
I'LL PUT A PIZZA ON TOP

AND HOW ABOUT I DANCE ON THE BAR
AND YOU CAN HAVE ALL THAT.

BUT NO, YOU CAN'T
HAVE A SIDE SALAD!

- HANDS, PLEASE!

STAFF MEETING!

- IT'S LIKE
[bleep] PULLING TEETH

TO GET SOMEBODY IN HERE.

JESUS CHRIST!

- ANGRY HAM'S
FITS THE NAME OF THIS PLACE

BECAUSE EVERYBODY'S
PISSED OFF.

YOU CAN CUT THE ANGER IN THERE
WITH A KNIFE.

NOBODY KNOWS WHAT THE OTHER
ONE'S RESPONSIBILITY IS.

- BEFORE JON TAFFER
MEETS WITH THE OWNERS,

HE CHECKS IN WITH CHEF DUFFY
TO GET A QUICK DOWNLOAD

ON THE CUSTOMER EXPERIENCE.

- HOW WAS YOUR FOOD?
- IT WAS A GREAT BURGER.

IT WAS COOKED WELL.
HE'S A GOOD CHEF.

BUT I HAD A BURGER THAT
I WOULD CHARGE 13 BUCKS FOR.

FOR $9 WITH MEATBALLS
AND BACON ON IT.

THERE'S REALLY
A LOT OF CONFUSION

ON WHAT WE ACTUALLY HAVE

AND WHAT WE CAN DO
AND CAN'T DO ON THE MENU.

NO TRAINING.

AND YOU GOT
AN EMPTY DINING ROOM.

- UNBELIEVABLE.

THE DINING ROOM NOW
IS A SEA OF TABLES.

WHEN BIG ROOMS HAVE
SEAS OF TABLES IN THEM,

PEOPLE STAY
A SHORT PERIOD OF TIME

AND THEY DON'T
RELAX AS MUCH.

DISCONNECTS LIKE THAT MAKE
PEOPLE FIND OTHER PLACES TO GO.

- NOW THAT JON
HAS LEARNED SOME INFO

ABOUT HOW
ANGRY HAM'S IS RUN,

HE MEETS THE OWNERS TO FIND OUT
WHO'S REALLY BEHIND THE WHEEL.

- TIM...

I'M JON TAFFER.
- I RECOGNIZE YOU.

HOW ARE YOU DOING, JON?
- I'M GOOD, HOW ARE YOU?

I'M HOPING TO
GET YOU GUYS UPSTAIRS

FOR A COUPLE MINUTES.

HOW MUCH MONEY ARE WE LOSING?
OR ARE WE LOSING MONEY?

- WE DON'T KNOW.

- WHAT DO YOU MEAN
YOU DON'T KNOW?

- BECAUSE IT'S NOT "WE."

- IT'S HIM.

- I'VE PUT UP THE MONEY.
- OKAY.

- I'M WAY OVER MY LIMIT,
I SOLD MY CAR LAST WEEK.

NOBODY ELSE SOLD THEIR CAR.

- WHAT, DO YOU THINK
I WANTED YOU TO SELL YOUR CAR?

- WELL, IT'S EITHER THAT
OR WE'RE GONNA CLOSE.

- I UNDERSTAND BUT WE CAN
MAKE THINGS BETTER OURSELVES.

- EASY FOR YOU TO SAY
WITH HIS MONEY.

- L.B. AND I DON'T SEE
BUSINESS THE SAME WAY.

YOU KNOW, WE'RE FRIENDS,
MAYBE THAT'S THE FIRST MISTAKE.

- I'M WILLING
TO DO ANYTHING TO--

WHAT WE DON'T KNOW IS
WHAT I CAN AND CANNOT DO.

- CAN YOU HELP?

- HE CAN HELP...

UH, YOU KNOW,
AND HE DOES HELP.

- CAN HE GET BEHIND
A BAR AND BARTEND?

- HE'S NOT ALLOWED--NO.
- I CAN'T DO THAT.

- NO.
NEITHER CAN HE.

- I STILL CAN'T QUITE FIGURE OUT
WHAT L.B. AND RICHIE DO.

THEY'RE NOT OWNERS,

THEY CAN'T BE OWNERS.

LEGALLY THEY CAN'T STEP
BEHIND THE BAR.

MAYBE TIM FEELS LOYAL
TO THEM.

BUT IT'S NOT
HELPING HIS BUSINESS ANY.

TALK TO ME ABOUT WHAT HAPPENED
WITH THE CITY.

- WELL, THEY WERE PISSED
AT ANGRY HAM'S GARAGE.

- WELL, ISN'T ANGRY HAM'S
A DEROGATORY TERM

TOWARDS PEOPLE
FROM FRAMINGHAM?

- WELL, YOU GOTTA
HAVE AN EDGE,

YOU GOTTA HAVE SOME--WHAT'S
GONNA CATCH SOMEONE'S EYE?

- OH, NO, NO, I HEAR YOU
THAT YOU GOTTA HAVE AN EDGE.

I WENT TO THE CITY

IN AN EFFORT TO UNDERSTAND
WHAT'S HAPPENED,

'CAUSE I WANT
THIS CITY TO SUPPORT US.

I WANT THE FRICKIN' MAYOR
COMING HERE FOR DINNER.

THEY THINK
THAT THE NAME OF YOUR BAR

WAS A SLAP
IN THEIR FACE,

THEY THINK YOU
NAMED IT THIS ON PURPOSE.

THEY HATE YOUR PLACE, GUYS.

IF WE CAN CHANGE
THE CITY PERCEPTION,

I THINK WE CAN MAKE
SOME REAL PROGRESS.

THAT'S WHY I THINK
I GOTTA CHANGE YOUR NAME.

- JON SAID HE WANTS TO
CHANGE THE NAME.

HERE WE [bleep] GO.

IF I WALK DOWN THERE
RIGHT NOW AND I WENT,

"I HAVE THE NEW SIGN,
WE'RE GONNA CALL IT FLUFFY'S"

THEY STILL WOULDN'T
BACK THIS PLACE

AND THEY'RE STILL
NOT GONNA COME IN.

I GUARANTEE YOU THAT.

I DON'T THINK YOU CAN
COME IN HERE FOR HALF AN HOUR

AND TELL ME THAT
THE NAME WILL NEVER WORK.

THE NAME IS WORKING.

THIS PLACE JAMS.

I LOVE THE NAME THOUGH, SO--

- IF YOU WERE SITTING HERE
MAKING MONEY,

YOU'D BE SITTING
IN A SEAT OF CREDIBILITY.

RIGHT NOW, YOU'RE NOT.

AND YOU GUYS
SIT HERE TELLING ME

"IT'S GREAT, MAN,
IT WAS BRILLIANT."

AND HONESTLY,
IT'S [bleep] STUPID.

SO, YOU KNOW,
IF THAT'S THE CASE,

IF YOU WANNA TELL ME
THAT ANGRY HAM'S IS FINE,

THEN I'LL SAY GOOD NIGHT, GUYS,
AND WALK OUT OF HERE

AND THIS IS OVER
RIGHT NOW.

'CAUSE I'M NOT GONNA
[bleep] WASTE MY TIME.

- I'M GONNA
STICK WITH MY GAME PLAN.

IT'S ANGRY HAM'S GARAGE,

AND I INTEND TO HAVE
15 OF THEM IN THE COUNTRY.

- OKAY,
THEN GOOD NIGHT, GUYS.

IF HE THINKS I'M GONNA STAY HERE
JUST TO ENTERTAIN HIM,

HE'S DEAD WRONG.

I GAVE TIM EVERY OPPORTUNITY
TO TAKE MY HELP.

WELL, IF HE DOESN'T WANT IT,
THAT'S HIS LOSS.

LET HIM FAIL ON HIS OWN.

- COMING UP ON BAR RESCUE.

- SO I DON'T THINK
THEY WANT ME HERE.

I THINK THERE'S
TOO MUCH EGO IN THIS BUILDING.

- ALL I CARE ABOUT TIMMY
IS THAT YOU HAD TO

PUT $50,000 INTO THE BAR.

- AND HONESTLY, [bleep] 'EM.

- JON TAFFER IS
IN FRAMINGHAM, MASSACHUSETTS,

TRYING TO RESCUE
ANGRY HAM'S GARAGE,

WHICH IS LOSING MONEY

AND HAS A BAD REPUTATION
AROUND THE TOWN.

- JUST THE NAME ANGRY HAM'S
KINDA SCARES PEOPLE AWAY.

- I THINK IT'S JUST
THE REPUTATION

THEY GOT IN THE TOWN
IS JUST BEING A PLACE

WHERE MAYBE THE TOUGH GUYS GO.

- ANGRY HAM'S
IS OWNED BY TIM HANNA,

WHO HAS TWO PARTNERS,
RICHIE AND L.B.

BUT DUE TO THEIR
ONGOING LEGAL TROUBLES,

TIM IS THE ONLY ONE WITH ANY
FINANCIAL INVESTMENT IN THE BAR.

AND DESPITE LOSING MONEY
AND A HOSTILE CITY GOVERNMENT,

TIM REFUSED TO CONSIDER JON'S
IDEA TO CHANGE THE BAR'S NAME.

- I'M GONNA
STICK WITH MY GAME PLAN.

IT'S ANGRY HAM'S GARAGE.

- AND JON HAS WALKED AWAY.

- TIM NEEDS TO RECOGNIZE
THAT HE HAS A FAILING BUSINESS.

IF HE THINKS I'M GONNA
STAY HERE JUST TO ENTERTAIN HIM,

HE'S DEAD WRONG.

- JON MEETS
WITH CHEF BRIAN DUFFY,

WHO'S BEEN PERFORMING
HIS RECON AT THE BAR.

- SO I DON'T THINK
THEY WANT ME HERE.

I THINK THERE'S TOO MUCH EGO
IN THIS BUILDING.

THEY'RE GOING BROKE,
BUT THEY WON'T ADMIT IT.

- DO YOU THINK
IT'S MY EGO?

- NO, ALL I CARE ABOUT, TIMMY,

IS THAT YOU HAD TO PUT
$50,000 INTO THE BAR.

- YOU KNOW WHAT I SAY?

[bleep] 'EM.

- THE GUY'S
OBVIOUSLY SUCCESSFUL,

SO I THINK IT WOULD BE STUPID
TO LET HIM WALK AWAY.

- I WASN'T INTENDING TO.

HE'S THE ONE THAT
GOT A LITTLE BIT--

- OKAY, DO YOU WANT ME
TO GO GET HIM?

'CAUSE I'LL GO GET HIM.
- GO GET HIM IF YOU WANT.

I'M GONNA GO HAVE
A SHOT MYSELF.

- DO YOU WANT ME
TO GO GET HIM?

- OKAY.

- I'M GONNA GET OUTTA HERE.
IT WAS GOOD TO MEET YOU.

- LET'S SPEND TWO SECONDS,
DO THIS RIGHT.

- OKAY...

- TIM, DO YOU
FEEL THIS WAY?

- I'M NOT TRYING
TO INSULT YOU.

- IT'S NOT AN INSULT.

SEVEN MONTHS OF
NOT MAKING MONEY,

SEVEN MONTHS OF
NOT GETTING PAID.

IF YOU TELL ME "I'M FAILING,
JON, I WANT YOUR HELP,"

YOU GET IT.

IF NOT, I WALK OUT THE DOOR.
IT'S AS SIMPLE AS THAT, GUYS.

I WANNA START WITH
A BASIS OF REALITY.

- WE'RE FAILING,
I WANT YOUR HELP.

- OKAY, THAT'S WHAT
I WANTED TO HEAR.

- OKAY?
- THANK YOU, TIM.

NOW YOU'RE
GONNA GET IT, MAN.

- OKAY.

YOU KNOW, I THINK TIM,
L.B. AND RICHIE,

THEY'RE SORT OF TELLING ME
WHAT I WANNA HEAR A LITTLE BIT.

BUT TOMORROW THEY'RE GONNA

HAVE TO SHOW ME
WHAT I WANNA SEE.

AND I'M NOT TAKING
ANY BULL[bleep].

I'LL STAND TOE-TO-TOE
WITH ANYONE, INCLUDING THEM.

I'D LIKE YOU TO MEET
A DEAR FRIEND OF MINE.

BRIAN DUFFY IS ONE OF
THE BEST CHEFS IN AMERICA.

SO WHAT I DID IS I ASKED HIM
TO COME IN HERE TONIGHT,

HAVE SOME DINNER,
LOOK AT THE PLACE,

SHARE WITH ME
HIS PERSPECTIVE.

- SURE.

- NOW WHAT I'D LIKE TO DO
FOR A MINUTE IS JUST

WALK THROUGH
THE SPACE TOGETHER,

UNDERSTAND THE SPACE

SO THAT BRIAN
CAN SEE IT WITH US.

- YUP.

- WE'RE GONNA FIND OUT
WHETHER I'M GLAD

I CHANGED MY MIND OR NOT.

YOU KNOW, I HAVE A LOT OF THINGS
IN MIND FOR THIS PLACE

THAT WOULD IMPROVE IT,
BUT I THINK CHANGING THE NAME

IS A MISTAKE.

- WHEN I WALK THROUGH
THIS PLACE

AND SEE PICTURES
OF JUST YOU GUYS,

I SEE THREE GUYS WHO
BUILT A MONUMENT TO THEMSELVES.

THAT TELLS ME THAT YOU'RE
EGO-RICH, MARKETING-STUPID.

THE NEXT THING I GOTTA
SHARE WITH YOU GUYS.

THE FIST, "CAUTION,
WE DON'T CALL 9-1-1."

NOW YOU WONDER WHY
YOU HAVE A BAD REPUTATION

BUT YOU'RE
SORT OF EARNING IT.

THAT'S WHY
I GOTTA CHANGE YOUR NAME.

- I DON'T THINK JON AND I
ARE GONNA SEE EYE-TO-EYE

ON A LOT OF THINGS.

I KNOW HE'S JUST ALL GEARED UP
TO BEAT ME UP SOME MORE,

AND I CAN TAKE IT.

I'M COMMITTED TO THAT NAME.

- THE NEXT MORNING,
TIM, L.B. AND RICHIE ARRIVE

TO FIND THAT JON
HAS ALREADY TAKEN DOWN

MANY OF THEIR SIGNS
AND DECORATIONS IN THE BAR.

- SO I WANTED TO JUST
MAKE IT CLEAR

THAT I WANTED
THIS ELEMENT TO GO.

- THIS IS PRETTY
[bleep] ABSURD.

- WHAT ARE YOU TALKING--
IT'S THE GREATEST

BEER COASTER
ON THE PLANET.

SEE THAT'S ME, AND MY COASTER
IS A NAKED CHICK IN A POOL.

GREATEST BEER--
DRINK COASTER OF ALL TIME.

- WHEN L.B. SAYS TO ME,
"NO, IT'S COOL,"

THE FACT OF THE MATTER
IS HE'S WRONG.

A SMART BAR THAT BONDS
WITH ITS COMMUNITY

PUTS PICTURES ON THE WALL
THAT ARE ABOUT THE COMMUNITY.

THIS STUFF IS MORE IMPORTANT
THAN YOU GUYS THINK.

- THERE WAS A LOT THINGS THAT,
YOU KNOW,

WE KNEW WASN'T RIGHT HERE,

AND TO FILL THE WALL SPACE
WE JUST TOOK THE STUFF

OFF OUR WALLS, YOU KNOW,
NOT THINKING OF WHAT WE WERE

ACTUALLY PUTTING UP ON THERE.

WE THOUGHT IT WAS COOL,
YOU KNOW.

- WHEN I SEE
THE PUNCHING BAG THING--

I'VE PULLED THESE
OUT OF BARS BEFORE.

SOMEBODY COMES BACK HERE
TO HIT IT,

AND SOMEBODY WALKS BY
AND WHAMMO!

THERE'S SERIOUS ISSUES
WITH THAT.

ONE OF THE THINGS
THAT I WANNA DO

IS I WANNA CHANGE
THAT MOTORCYCLE.

SO WHAT I'D LIKE YOU GUYS TO DO
IS TO TAKE THAT DOWN FOR ME,

'CAUSE I DON'T WANNA DAMAGE IT
OR CAUSE A PROBLEM WITH IT.

- ALL RIGHT.

- THE MOTORCYCLE
IN THE MIDDLE OF THE ROOM

BROKE UP THE SIGHT LINES
TO THE BIG SCREEN TV,

AND ALSO HARDENED THE SPACE
A LITTLE TOO MUCH.

COME HERE FOR A SECOND.

WHEN I SEE THE AUTO PARTS BANNER
UP THERE...

COME ON, GUYS.

IT LOOKS LIKE
A CAR SHOP.

NOW WHO PUT
THAT SIGN THERE?

- I PUT IT UP THERE.
- YOU PUT IT UP.

TAKE IT DOWN RIGHT NOW.
- OKAY.

- NOW THAT JON'S CONCERNS
ABOUT THE DECOR

ARE BEING ADDRESSED,

HIS NEXT ORDER
OF BUSINESS

IS TO ASSEMBLE
THE ANGRY HAM'S STAFF

FOR A MEETING.

- HI, GUYS,
MY NAME IS JON TAFFER,

AND THESE GUYS
HAVE CALLED ME HERE

TO HELP THEM TURN THIS PLACE
INTO A MONEY MACHINE.

SO CONGRATULATIONS,
GUYS, YOU NOW WORK FOR ME.

IT'S GONNA
START RIGHT NOW!

FOR THE PAST FOUR DAYS,

I'VE HAD A COMPANY HERE
CALLED BEVINTEL.

BEVINTEL COMES IN HERE
EVERY NIGHT AND WEIGHS

EVERY LIQUOR BOTTLE
IN THE BAR.

OKAY.

IN FOUR DAYS,
YOU GUYS GAVE AWAY

$2,807 WORTH OF LIQUOR.

THAT'S 8 LITERS OF LIQUOR.

WHAT DO YOU THINK
ABOUT THAT?

- THAT'S HIGHER THAN I EXPECTED

BUT I'M NOT
TOTALLY SHOCKED EITHER.

- I KNOW WHERE A LOT
OF THOSE BARRELS WENT.

WE HAVE A DRINK
AFTER WORK...OR TWO.

TIMMY WASN'T TOTALLY SHOCKED
JUST BECAUSE I THINK

HE KNOWS
EXACTLY WHAT'S GOING ON.

- THE FACT THAT
I'M ANGRIER THAN YOU ABOUT THIS

IS VERY
REVEALING TO ME, TIM.

- YUP.

- $2,800 WORTH OF LIQUOR

WAS GIVEN AWAY IN FOUR DAYS.

SO IF YOU'RE NOT LAZY
AND YOU KNOW IT'S WRONG,

WHY THE HELL
IS IT HAPPENING?

- ONE OF OUR BIGGEST PROBLEMS,
JON, IS THAT WE HAVE

NINE DIFFERENT
KINDS OF GLASSES.

SO A PINT GLASS,

AN OUNCE
AND A HALF SCOTCH AND SODA,

IS GONNA BE HALF FULL
UNLESS IT'S ALL SODA.

AND IT IS FREE FOR THEM
TO INTERPRET.

- DO YOU THINK OTHER BARS THAT
HAVE BIG GLASSWARE IT'S QUOTE

"FREE TO INTERPRET?"

- NO, I DON'T.

- IT'S NOT THE GLASSWARE.

IT'S THE FACT THAT YOU
LET IT FREE TO INTERPRET.

- PUT IT ALL ON ME,
BECAUSE I DESERVE IT.

- YEAH.

TIM HAS CREATED
A FREE-FOR-ALL.

WHERE BARTENDERS
POUR WHAT THEY WANT,

GIVE AWAY
WHAT THEY WANT,

AND NOW TIM
IS SCRATCHING HIS HEAD

AND SAYING,
"HOW AM I LOSING MONEY?"

HE'S LOSING MONEY 'CAUSE
OF THE THINGS THAT HE'S DOING.

- I MEAN, I THINK A LOT OF
THINGS IS JUST LACK OF TRAINING.

TIMMY, HE DOESN'T
EVEN KNOW THE MENU...

AND HE'S AN OWNER.

TIMMY, WHAT'S ON
THE SPINACH PIZZA?

- I DON'T EAT IT.
- YOU SEE WHAT I'M SAYING?

THESE PEOPLE OUT FRONT
NEED TO KNOW THE MENU

AS WELL AS I DO
AND NONE OF THEM DO.

EVERYTHING ALWAYS SEEMS
LIKE IT'S PUSH TO SHOVE.

AND I'LL BE THE FIRST ONE
TO ADMIT THAT I PUT A WALL UP.

YOU KNOW WHAT?

"EFF YOU, [bleep] YOU.
YOU GUYS WANNA DO IT THIS WAY?

[bleep] YOU,
I'M JUST GONNA MAKE MY FOOD."

- CHEF DEAN YELLS CONSTANTLY.

- STAFF MEETING!

HANDS, PLEASE!

- WE KINDA JUST
HAVE TO SIT THERE

AND GRIN AND BEAR IT,
AND IT KINDA SUCKS.

- IF YOU WANNA MAKE MONEY
FOR THIS PLACE

YOU GOTTA BITE THE BULLET
IN FAVOR OF DISCIPLINE.

AND RUN A DISCIPLINED
BUSINESS.

THIS IS NOT
A DISCIPLINED BUSINESS.

IT'S A FREE-FOR-ALL.
- THESE ARE ALL MY FRIENDS.

I'D RATHER HAVE FRIENDS
THAN BUSINESS,

AND THAT'S MY BAD.

- THAT'S GONNA COST YOU
400 GRAND, THAT BELIEF.

IF YOU CAN'T
TAKE CONTROL OF THIS PLACE,

YOU'RE GONNA FAIL.

AND YOU'RE GONNA
BE OUT IN THE STREET,

AND YOU GUYS ARE GONNA BE OUT
ON THE STREET WITH NOTHING.

AND I CAN'T FIX IT
IF I DON'T FIX YOU.

- I'M NOT GONNA
LIE TO YOU,

I MAY KEEP GOING
JUST THE WAY I AM.

- I'M GETTING
EXTREMELY FRUSTRATED.

WHEN TIM SAYS TO ME
"I DON'T KNOW IF I CAN DO THIS,

"I DON'T KNOW
IF I CAN CHANGE.

I DON'T KNOW IF
I CAN GET IT TOGETHER."

THAT'S A HUGE PROBLEM.

I KNOW I CAN
RESCUE THIS BAR.

I DON'T THINK
I CAN RESCUE THE OWNER.

- JON WILL NOT
BE ABLE TO MOVE FORWARD

WITHOUT A COMMITMENT
FROM TIMMY TO CHANGE.

SO AFTER THE STAFF MEETING,

HE PULLS TIM,
L.B. AND RICHIE ASIDE

TO PUT IT IN WRITING.

- THESE ARE THE DOCUMENTS
TO EFFECT A NAME CHANGE.

I NEED YOU TO SIGN THEM.

- I'M NOT GONNA BE THAT EASY.

YOU'VE GOTTA CONVINCE ME

WHY I WOULD THROW AWAY MONEY
ON GEAR, ON HATS...

ON SWEATSHIRTS, T-SHIRTS,
LONG SLEEVE, SHORT SLEEVE--

EXPLAIN TO ME WHY
I SHOULD THROW THAT MONEY

AND GO LIKE THIS WITH IT
AND SEE WHERE IT LANDS?

- THE NAME
"ANGRY HAM'S" IS WRONG.

BEFORE THEY OPENED
THEY HAD A REPUTATION

FOR IRRESPONSIBILITY
AND BEING ARROGANT.

THEN WHEN THEY CHOSE
ANGRY HAM'S,

THEY REALLY RUBBED IT
IN THE CITY'S FACE.

I GOTTA GET HIM
TO SIGN THESE PAPERS.

I WANTED TO CREATE SOMETHING
THAT ALLOWED OUR IDENTITY

TO LIVE ON,
BUT IN A NEW WAY.

THAT'S WHAT I'M DOING.

SIGN.

- I'D STILL NEED TO KNOW MORE
AND I THINK YOU

WOULD WANNA KNOW MORE TOO,
BEFORE YOU SIGNED ANYTHING.

I DON'T THINK JON CAN
COME IN HERE FOR FOUR DAYS

AND DECIDE
"THAT'S NEVER GONNA WORK,

"THAT SUCKS,

PEOPLE WON'T LIKE THAT."

REALLY?

[bleep] YOU.
THAT'S NOT HOW IT WORKS, PAL.

- I'VE BEEN IN THIS BUSINESS
A LONG TIME, GUYS.

I UNDERSTAND IT.
BUT HERE'S WHERE WE'RE AT NOW.

HERE'S WHERE I WANNA GO.

- SIGN.

- WHEN JON
FIRST HANDED IT TO ME,

I WAS THINKING,
I'M NOT SIGNING THIS.

AND YOU'RE PROBABLY
NOT GONNA BE ABLE TO

TALK ME INTO SIGNING IT.

- HERE'S WHERE
WE'RE AT NOW.

HERE'S WHERE I WANNA GO.

- I WAS EXTREMELY WORRIED,

AND NOW I AM
COMPLETELY ON BOARD.

I JUST LIKED IT INSTANTLY.

NOW I FEEL OPEN
TO ANYTHING HE HAS TO SUGGEST.

DOESN'T MEAN I'M GONNA AGREE,

BUT I'M EXCITED TO SEE

WHAT ELSE
HE'S GOT UP HIS SLEEVE.

- NOW WHAT YOU JUST DID
WAS PRETTY FRICKIN' COOL, BUDDY.

YOU'VE OPENED YOUR MIND
PRETTY WELL.

OKAY, LET'S GET
THE STAFF TOGETHER, GUYS.

LET'S GO TO WORK.

NOW THAT THESE PAPERS
ARE SIGNED,

THAT'S ONE HURDLE.

BUT WE HAVE
A LOT OF WORK TO DO.

SO I'VE GOT MY EXPERTS
COMING THIS MORNING.

- FOR THE BAR,

JON BRINGS IN DIAGEO
GLOBAL TEQUILA AMBASSADOR

BRIAN VAN FLANDERN.

BRIAN'S WORLD-RENOWNED COCKTAIL
RECIPES HAVE BEEN FEATURED

IN NUMEROUS U.S.
AND INTERNATIONAL PUBLICATIONS.

AND WITH OVER 20 YEARS

OF PROFESSIONAL
BARTENDING EXPERIENCE,

BRIAN WILL TEACH THE BARTENDERS
HOW TO MAKE THE PERFECT COCKTAIL

EACH AND EVERY TIME.

- WE GOTTA HAVE CONSISTENCY
BEHIND THE BAR.

LET'S JUST DO
A SIMPLE EXPERIMENT HERE.

I WOULD REALLY
LIKE A MARGARITA.

WHY ARE WE GONNA
SERVE IT IN A PINT GLASS?

WE JUST WASTED
A LOT OF PRODUCT.

YOU KNOW WHY THEY
CALL IT A PINT GLASS?

'CAUSE YOU SERVE PINTS
IN THEM...OF BEER.

A PROPER MARGARITA
SHOULD PROBABLY BE SERVED

IN A MARGARITA GLASS.

THIS BAR NEEDS
A LOT OF HELP.

THERE'S VERY LITTLE CONSISTENCY
FROM ONE BARTENDER TO THE NEXT.

NOT ONLY WITH THE COLOR
AND THE GARNISH

AND THE GLASSWARE
AND THE RECIPES,

BUT ALSO WITH THEIR POURS.

- EVEN WITH A TALENTED CHEF,

A KITCHEN CAN STRUGGLE
UNDER THE WEIGHT

OF AN OVERZEALOUS MENU.

SO JON TAFFER BRINGS BACK
CHEF BRIAN DUFFY

TO TURN THE KITCHEN
INTO A MACHINE

OPTIMIZED FOR QUALITY
AND EFFICIENCY.

CHEF DUFFY SPECIALIZES
IN PUB FARE,

AND KNOWS A THING OR TWO
ABOUT THE KINDS OF FOOD

THAT WORK AT BARS,
AND THE KINDS THAT DON'T.

- ALL RIGHT, JUST GO
RIGHT INTO YOUR STARTERS.

HOW DO YOU FEEL
ABOUT THE WORDS "ANGRY PU-PU?"

- IN THE BEGINNING
THAT WAS ONE OF THE THINGS

THAT WE
WANTED TO HAVE.

THAT WHOLE ANGRY--
YOU KNOW, THE WHOLE CONCEPT

OF THE ANGRY GARAGE.

- THE OWNERS
OF THE RESTAURANT

HAVE CREATED THIS
KIND OF HODGE-PODGE

OF DRUNKEN HANGOVER FOOD.

THAT'S ALL
YOUR PIZZA DOUGH?

- YUP.
- YOU GUYS GOT A LOT OF STUFF.

- A TON OF STUFF.
TOO MUCH STUFF.

THIS IS MANIACAL,
THE AMOUNT OF [bleep]

THAT THEY HAVE IN HERE.

WE'RE HOLDING BETWEEN
$8,000 AND $10,000 IN INVENTORY

SO WE CAN MAKE, WHAT, THREE GUYS
HAPPY AT 2:30 IN THE MORNING

WHEN THEY'RE
ALL BANGED UP?

- I JUST BELIEVED
IN THE CONCEPT.

- RIGHT.

- AND I WAS HOPING
WHEN I GOT IN HERE--

- IT SOUNDED COOL AT FIRST.

- I COULD TALK SOME SENSE IN--
YOU KNOW, 2:00 IN THE MORNING,

EVERYBODY'S DRUNK
AND THAT'S WHAT THEY WANTED.

- WE NEED TO
REMOVE SOME OF THE ITEMS

THAT ARE CAUSING BACKUPS
IN THE KITCHEN

SO WE CAN GET FOOD OUT FASTER
AND GET MORE PEOPLE

IN THE RESTAURANT
AND MORE MONEY.

- AFTER ASSESSING THE PROBLEMS
WITH THE KITCHEN AND THE BAR,

THE EXPERTS MEET
WITH JON TAFFER TO DISCUSS

THE DIRECTION
OF THE NEW CONCEPT.

- SO, BRIAN,
WHAT IS ON YOUR CURRENT MENU

THAT YOU HATE,
THAT ISN'T WORKING?

- THEY WANNA ONE-STOP SHOP
FOR WHEN THEY'RE DONE DRINKING

AT THE END OF THE NIGHT,
THAT'S THEIR WHOLE CONCEPT.

IT MAKES NO SENSE WHATSOEVER.

- WHAT'S NOT WORKING
IN THE BEVERAGE MENU?

WHAT HAS TO GO, BRIAN?

- ALL THESE COCKTAILS
ARE TOP-HEAVY WITH ALCOHOL.

WE NEED TO BALANCE OUT
THE ACIDS AND SUGARS

AND HAVE
GREAT-TASTING COCKTAILS.

- SO HERE'S OUR SPACE.

THE GARAGE CONCEPT
IS A GREAT CONCEPT.

- I LOVE IT.

- WHAT THEY DID IS
THEY CREATED A BAR

THAT LOOKS LIKE
IT'S IN A GARAGE

RATHER THAN
A GARAGE-THEMED BAR.

THE SEATING IS HARD AND HELL,
YOU DON'T EVEN WANNA SIT IN IT.

- IT'S LIKE A PENALTY BOX.
- IT'S LIKE A PENALTY BOX.

WHO'S GONNA WANNA WATCH
A SPORTING EVENT HERE

FOR THREE, FOUR HOURS?

BUT THAT'S GONNA CHANGE.
- GOOD.

- SO, CHEF.

- THEY MAKE
THIS GIANT PIZZA.

IT'S ALMOST THE SIZE
OF A VOLKSWAGEN THIS THING.

AND THEY'RE FAMOUS FOR IT.
- YEAH.

- SO WHAT WE WANNA DO IS
WE WANNA TAKE THE GARAGE CONCEPT

AND EXPAND ON
THIS WHOLE LARGE PIZZA--

- YEAH.

- TYPE OF CONCEPT.
MAYBE WE DO A MACHO BURGER.

- YEAH.

- CHEESECAKE FACTORY
BUILT THEIR WHOLE CHAIN

ON HUGE PORTIONS.

LET'S LOOK
AT THAT PHILOSOPHY.

THE BIG PLATE OF FOOD.

- EVERY GREAT BAR OR PUB

HAS TO HAVE
SOME SIGNATURE ITEMS.

WE'RE GONNA DO
A BANGIN' BURGER HERE,

SOMETHING BIG
AND FAT AND MEATY.

- THESE CHANGES
ON THE INSIDE,

OUR NEW MENU WILL
TRAIN THE STAFF

TO BREAK DOWN THAT TENSION
FROM THE KITCHEN,

SELL SOME MORE PROFITABLE
SPIRITS-BASED DRINKS.

I'M LEFT WITH
ONE MORE BIG CHALLENGE

WHICH I GOTTA FIGURE OUT.

HOW DO I MAKE THE TOWN
EMBRACE THESE GUYS AGAIN?

LET'S GO TO IT, GUYS.

COOL.

- NOW THAT THE PLAN
FOR THE CONCEPT

HAS BEEN ESTABLISHED,

THE EXPERTS GET TO WORK
TRAINING THE STAFF.

MIXOLOGIST BRIAN VAN FLANDERN
STARTS WITH THE BARTENDING.

- THREE WORDS SHOULD
ALWAYS GO THROUGH YOUR MIND

FOR EVERY COCKTAIL YOU MAKE.

ACID, SUGAR, AND ALCOHOL.

IS IT TOO TART,
IS IT TOO SWEET,

THEN WE JUST ADJUST IT
AND WE ALWAYS HAVE

A BETTER TASTING COCKTAIL.

- A PERFECTLY BALANCED COCKTAIL
MAXIMIZES PROFITS

BECAUSE IT MOTIVATES CUSTOMERS
TO DRINK MORE.

IF A COCKTAIL IS TOO SWEET,
THE SUGAR BECOMES FILLING

AND THE CUSTOMER WON'T BE
AS LIKELY TO ORDER ANOTHER ONE.

IF IT'S TOO TART,
THE ACIDITY BECOMES UNPLEASANT

AND THE CUSTOMER
WILL DRINK IT MORE SLOWLY.

WITH THE RIGHT BALANCE,

THE CUSTOMER IS LIKELY
TO BUY MORE DRINKS,

STAY LONGER, AND EVENTUALLY
ORDER FOOD.

- FRESH SQUEEZED LIME JUICE.

WHAT A NOVEL CONCEPT.

QUARTER OUNCE OF TRIPLE-SEC,

THEN WE'RE GONNA ADD
OUR DON JULIO.

SAY SHAKE IT,
DON'T FAKE IT,

AND SMILE, ALL RIGHT?

WE'RE PUTTING ON A SHOW
FOR THE GUESTS.

- NOW THAT THE BARTENDERS
HAVE LEARNED THE SCIENCE

BEHIND THE NEW DRINKS,

CHEF DUFFY
AND THE KITCHEN STAFF

PREPARE A TASTING
TO GET EVERYONE UP TO SPEED

ON THE NEW MENU ITEMS.

- COME ON DOWN, PEOPLE.

WE'RE EVEN GONNA
FEED YOU TONIGHT.

HOWEVER, ONE MEMBER OF THE STAFF
IS NOTICEABLY MISSING.

- I GOTTA ASK YOU A QUESTION,
WHERE'S L.B.?

- UM...

- WHERE THE HELL IS HE?

- WE HAVE NO IDEA
WHERE HE IS.

- TIM IS HERE,
RICH IS HERE.

L.B. IS NOT HERE.

THESE DAYS ARE IMPORTANT
TO HIS BUSINESS,

HE SHOULD BE HERE.

FOR HIM TO NOT KNOW
WHAT WE'RE DOING HERE,

OR BE ABLE
TO SPEAK OF PRIDE

TO THESE THINGS TO THE TABLES
THAT HE WALKS THROUGH,

IS APPALLING TO ME.

I WANT HIM FOUND
AND I WANT HIM HERE.

HE'S ONE OF
YOUR BEST FRIENDS,

MAKE IT FRICKIN' HAPPEN.

L.B., I'M SURE HE'S FINE.

IT'S GONNA TAKE MORE
THAN HIM NOT SHOWING UP

TO GET ME REAL PISSED.

- WE'RE A GARAGE CONCEPT.

WE'RE A PLACE
WHERE A MAN GOES

AND GETS A MAN-SIZED
PORTION OF SOMETHING.

SO SOME OF THE FOOD ITEMS
THAT WE PUT TOGETHER ARE BIG

ON PURPOSE.

- THE BURGER, THIS IS
THE SIGNATURE HAMBURGER.

- YOU DON'T GET
CHEESEBURGERS FOR FREE

AS COMPARED
TO A HAMBURGER ANYMORE.

- WE'LL DO ANYTHING
FOR AN UP CHARGE.

WE'RE DONE
GIVING THINGS AWAY.

- WE'RE GONNA
PROVIDE GREAT VALUE,

BUT YOU'RE GONNA PAY
FOR WHAT YOU GET

WHEN YOU COME HERE.

THE STAFF
NOW UNDERSTANDS

THE PRIORITY
OF KNOWING YOUR MENU.

THAT WAS NEVER
TALKED ABOUT BEFORE HERE.

JUST CREATING
A PRIORITY ABOUT IT

STARTS TO
MAKE IT HAPPEN.

- DELICIOUS.

- NOW THAT THE STAFF
HAS LEARNED THE NEW MENU,

JON WILL TEST THEM
BY CONDUCTING A SOFT OPENING

AND PACKING THE BAR.

- WELL, TONIGHT I'M GONNA BE
TRYING TO SEE HOW WELL

THE EMPLOYEES DO UNDER STRESS,
WHEN THEY HAVE TO WORK QUICKLY.

ALSO, WHAT ARE THE TICKET TIMES
IN THE KITCHEN

AND WHAT KIND OF QUALITY
COMES OUT OF THE KITCHEN.

OKAY, LET'S MAKE US PROUD!

- AS THE DOORS OPEN,

CURIOUS CUSTOMERS
START POURING IN

TO CHECK OUT
THE NEW MENU ITEMS.

THE BARTENDERS' TRAINING
IMMEDIATELY PAYS OFF,

AS THEY ARE KNOWLEDGEABLY
RECOMMENDING AND MIXING

THE NEW COCKTAILS.

- I WOULD RECOMMEND
ACTUALLY THE PINA PERFECTION,

IT HAS FRESH PINEAPPLE JUICE--
ALL THE JUICES ARE FRESH.

- IT'S GOOD,
WHAT'S IN IT?

- FRESH LIME JUICE,
SIMPLE SYRUP,

A LITTLE GRAND MARNIER.

- JERRY, I NEED
THIS FOOD OUT HERE.

- BUT IT'S A COMPLETELY
DIFFERENT STORY IN THE KITCHEN.

- HANDS, PLEASE!
- GET 'EM OUT.

- WHO'S THE SERVER?

- WHERE SERVERS
ARE NOT COMING IN

TO PICK UP THEIR ORDERS,
RESULTING IN FOOD

SITTING ON THE LINE
AND IMPATIENT CUSTOMERS

IN THE DINING ROOM.

- HE'S CHECKING ON YOUR SALMON
RIGHT NOW, OKAY?

- WE'VE BEEN WAITING
A LONG TIME FOR EVERYTHING.

- I GOT ONE, TWO,
THREE, FOUR, FIVE!

- RIGHT NOW WE'RE
STANDING BACK HERE,

WE'RE WAITING
FOR SERVERS AGAIN.

- TABLE 601
SHOULD BE HANGIN'!

- I'M AFRAID TO EVEN
CHECK THE KITCHEN

BECAUSE WE
GET YELLED AT.

- I KNOW!
IT'S ALREADY OUT!

- FOOD GOES BACK,
STILL OUR FAULT.

WE DIDN'T
PUT IT IN RIGHT.

IT JUST SUCKS.
- I NEED HANDS, PLEASE!

- DAMN, HE'S LOUD.

- I KNEW ON MY FIRST NIGHT HERE
THERE WAS SERIOUS STRESS

BETWEEN THE FRONT OF THE HOUSE
AND THE BACK OF THE HOUSE.

I DIDN'T REALIZE HOW BAD IT WAS
TILL I SAW TONIGHT

WITH MY OWN EYES.

- WHY ARE WE
WAITING SO LONG?

- BUT I GOTTA
FIX IT SOMEHOW

OR WE'RE NOT
GONNA GET ANYWHERE.

- HANDS, PLEASE!

- WITH THE SOFT OPENING
OF ANGRY HAM'S IN FULL SWING,

THE FRONT AND BACK OF THE HOUSE
ARE AT EACH OTHER'S THROATS.

- WHAT ARE WE WAITING ON HERE?
- NO! I NEED HANDS, PLEASE!

- AND L.B. IS STILL
NOWHERE TO BE FOUND.

- L.B., TIMMY,
WE'RE OVER AT THE SPOT.

- WHY ARE WE WAITING SO LONG?
- HOLD ON, HOLD ON.

- JUST COME HERE,
WE'RE WAITING ON YOU.

- WHERE THE HELL'S L.B.,
IS HE COMING?

- I HAVE A FEELING,
KNOWING HIM,

HE'S GONNA COME
HOPPING THROUGH ANY MINUTE.

- THIS IN AND OUT
BULL[bleep] HAS TO END.

- JON IS CERTAINLY NOT HAPPY
WITH L.B. AND, UH,

I UNDERSTAND
WHERE HE'S COMING FROM.

BUT THE GUY'S
A FRIEND OF MINE.

- WE'RE GETTING KILLED, GUYS.

- I FEEL LIKE
I'M IN A WAR ZONE.

- SERVERS ARE NOT COMING IN
TO THE KITCHEN.

AT FIRST I THOUGHT, LOOK,
THIS GUY'S JUST A SCREAMER.

BUT I'M TELLIN' YA,
IT'S THE ONLY WAY FOR HIM

TO GET THEIR ATTENTION.

- I AGREE,
I THOUGHT THE SAME THING.

- AND THEY BITCH AND MOAN THAT
ALL HE DOES IS SCREAM AT THEM

BUT THEY NEVER SHOW UP.

- GUYS, THEY'RE
SINKING OUT THERE BIG TIME,

LET'S GO
HELP THEM OUT.

CHEF DUFFY CORRALS THREE
WAITRESSES FROM THE FLOOR

TO HELP GET FOOD
MOVING FROM THE KITCHEN.

- THERE WE GO!

HEY, FIRST SERVER
IN THE KITCHEN!

- THERE YOU GO.
- FOLLOW SHERRI OUT!

TABLE 100!

- FLAME FRIES
AND TWO BURGERS.

- AND THE NEW MENU ITEMS PROVE
TO BE A HIT WITH THE CUSTOMERS.

- GOOD, VERY GOOD.

- FOOD TICKET TIMES WENT UP
TO ABOUT 22 MINUTES TONIGHT.

THAT'S UNACCEPTABLE.

I HAVE TO DO SOMETHING
TO GET THESE TICKET TIMES

DOWN TO 12 MINUTES.

- AFTER THE LAST
CUSTOMERS LEAVE,

THERE'S STILL
NO SIGN OF L.B.

- HEY, IT'S L.B.,
LEAVE YOUR NAME AND NUMBER,

I'LL GET BACK TO YOU AS SOON
AS I GET DONE RIPPIN' IT UP!

- TIM HAS BEEN HERE ALL
NIGHT LONG AND SO HAS RICHIE.

L.B. IS NOT HERE.

AND I DON'T CARE
HOW BIG HE IS,

OR WHAT KIND OF
HOCKEY PLAYER HE IS,

I'M GIVING HIM
A PIECE OF MY MIND

WHEN I SEE HIM,
THAT'S BULL[bleep].

- JON AND THE EXPERTS
GATHER THE STAFF

TO DISCUSS
THEIR PERFORMANCE.

- DINO!
- YES, SIR.

- HOW'D WE DO TONIGHT?

- THE KITCHEN SLOWED DOWN
A LITTLE BIT.

WE WERE UP TO 20 MINUTE
TICKET TIMES.

- AS YOU'RE IN IT DEEP,
AND YOU GOT FOOD UP ON THE LINE,

YOU START TO PANIC,
DON'T YOU?

- OH, YEAH,
I GOTTA GET THAT FOOD OUT.

NOW GUYS, IF THAT FOOD
DOESN'T GET OUT OF THE KITCHEN

IN THREE TO FOUR MINUTES,

I'M MAKING HIM
THROW IT OUT.

YOU GUYS WANT US TO MAINTAIN
THAT KIND OF QUALITY,

YOU'VE GOTTA
GET IN THE KITCHEN.

I'VE BEEN VERY DISAPPOINTED
THAT L.B. WASN'T HERE TONIGHT.

BUT I'LL DEAL WITH THAT
WITH L.B. TOMORROW.

THE NEXT THING IS
I WANNA TALK ABOUT IS

YOU KNOW WHEN I GOT HERE,
TIMMY, AND DID MY RECON--

- I FOUND TERRIBLE PROBLEMS
BETWEEN OUR RELATIONSHIP

WITH THE CITY.

WELL, HERE'S
WHAT I DID, GUYS,

I REACHED OUT TO THE CITY,

AND I SET UP SOME MEETINGS
TOMORROW WITH THE PEOPLE

THAT CAN CHANGE YOUR LIVES.

OKAY?

- FOR JON TO GO OUT OF HIS WAY
TO SET UP A MEETING ON A SUNDAY,

L.B. BETTER FRICKIN' BE THERE.

'CAUSE IF HE ISN'T,
I'M NOT SURE THAT'S EXCUSABLE.

[phone rings]

- HEY, IT'S L.B.,
LEAVE YOUR NAME AND NUMBER

I'LL GET BACK TO YOU
AS SOON AS I GET DONE

RIPPIN' IT UP!

- WITH OR WITHOUT L.B.,

JON MOVES FORWARD AND BEGINS
TRANSFORMING THE BAR.

- I UNDERSTAND THAT IT'S
SUPPOSED TO BE A GARAGE CONCEPT.

BUT THAT DOESN'T MEAN IT HAS TO
LOOK SO MUCH LIKE A GARAGE

AND SO UNLIKE A BAR.

- I THINK EVERYBODY HERE
AT ANGRY HAM'S IS REALLY EXCITED

TO SEE ALL
THE NEW CHANGES HERE.

I'M REALLY
EXCITED TO SEE

NEW PEOPLE COME
THROUGH THIS DOOR

I AM LOOKING
FORWARD TO IT.

- TO HELP WITH
THE TRANSFORMATION,

JON HAS BROUGHT IN
INDUSTRIAL SCULPTOR STRETCH,

WHO SPECIALIZES IN STEEL--

A MATERIAL THAT
WILL PERFECTLY MATCH

THAT AESTHETIC FOR
A GARAGE-THEMED BAR.

- WE GOTTA BRING
SOME ATTENTION HERE

SO IT DOESN'T LOOK
LIKE AN AUTO PARTS STORE.

- WE'RE GONNA BUILD A 16 FOOT
PIN-UP KIND OF GIRL IN STEEL

HOLDING A TRAY OF FOOD,
AND I THINK THIS IS GONNA BE

THEIR OLIVE BRANCH
TO THE COMMUNITY.

- WHILE JON'S TEAM OF DESIGNERS
WORK ON TRANSFORMING THE BAR,

TIM AND RICHIE PREPARE FOR THEIR
MEETING WITH THE TOWN SELECTMAN.

L.B. IS STILL M.I.A.

- WHERE'S L.B.,
YOU GUYS KNOW?

- I RARELY KNOW
WHERE L.B. IS.

I'M PISSED OFF AT L.B.
DAY TWO, NO TEXT, NO CALL.

THIS IS
A BIG DEAL HERE,

THIS IS ABOUT
CHANGING THE IMAGE,

CHANGING HIS IMAGE.

- I'M HIGHLY DISAPPOINTED
THAT HE'S NOT HERE RIGHT NOW.

I CAN'T SPEAK FOR L.B.
NOT BEING HERE,

IT'S KIND OF UNACCEPTABLE.

HE'S MISSING
A BIG PART OF IT TODAY.

- AND IT'S A SHAME

'CAUSE THIS COULD HAVE BEEN
A GREAT OPPORTUNITY FOR HIM TOO.

OKAY, SO THIS IS THE TIME
TO HUMBLE UP, GUYS.

- YUP.
- OKAY? LET'S DO IT.

- YEAH.

- GOOD MORNING.
- GOOD MORNING, HOW ARE YOU?

- GOOD, HOW ARE YOU?
- VERY GOOD, THANKS.

- WHEN I CAME HERE AND LOOKED AT
THE HISTORY OF THE BUSINESS,

WE KNOW IT'S BEEN A ROCKY ROAD,
AND WE REALLY WANTED TO

TAKE THIS OPPORTUNITY
'CAUSE IT'S A NEW DAY THERE,

TO START A NEW DAY HERE.

- EXCELLENT.

- I'D LIKE TO FIRST OF ALL,
SINCERELY THANK YOU.

IT MEANS A LOT TO ME
THAT YOU'D BE HERE.

BUT A COUPLE OF THINGS I'D LIKE
TO SPEAK TO YOU ABOUT IS,

FOR ONE, WE'RE GONNA NOT
TOTALLY ABANDON THE GARAGE IDEA,

BUT WE'RE GONNA
SOFTEN IT A BIT.

UM, THE SIGN ITSELF
IS ACTUALLY GONNA BE CHANGED.

THE FACT THAT L.B.
IS M.I.A. PROVES THAT

HE DOESN'T HAVE
MY BEST INTEREST

OR THE RESTAURANT'S
BEST INTEREST.

- I THINK WE TRIED
TO TELL YOU THAT

THE FIRST TIME
YOU CAME HERE.

- YEAH, YEAH, YOU DID.

- I'M DISAPPOINTED TO HEAR
THAT YOU'RE NOT DOING WELL

BUT IN THE SAME TOKEN
I'M NOT THAT SURPRISED.

- RIGHT.

- THE PERCEPTION YOU HAD
KILLED YOU FROM THE BEGINNING.

- SO I THINK THIS
IS A TIME TO CHANGE IT

IF YOU'RE
GONNA CHANGE IT.

- I'M GLAD L.B.
DIDN'T SHOW UP TODAY.

IT'S IMPORTANT
THAT TIM AND RICHIE

FINALLY LOOK
AT THIS REALISTICALLY.

- MONDAY NIGHT
WE'RE DOING OUR RE-LAUNCH

WHICH I'D LOVE TO SEE YOU GUYS
AND THE REST OF THE BOARD AT.

SO I HOPE YOU
CAN MAKE IT.

- I THINK WE HAD
A SUCCESSFUL MEETING TODAY.

TIM TOLD HIM ABOUT
THE CHANGES WE'RE MAKING,

AND I THINK THEY HAVE
A NEW PERCEPTION OF HIM

AND HOPEFULLY RICH TOO.

- THIS WAS A BIG CHANCE
FOR L.B. TO GET BACK

IN THE GOOD GRACES
OF THE TOWN.

YOU BLEW IT--
YOU BLEW IT, DUDE.

- JON'S TEAM
PUTS THE FINISHING TOUCHES

ON THE NEW BAR.

AND AFTER 30 CONTINUOUS HOURS
OF OVERHAULING,

THE ENTIRE STAFF

INCLUDING A SUDDENLY
PRESENT L.B.,

AWAIT THE UNVEILING
OF THE UPGRADED CONCEPT.

- WELL, GUYS,
IN A COUPLE MINUTES

I'M GONNA SHOW YOU
YOUR NEW BAR.

BUT BEFORE I DO THAT, THERE'S
SOMETHING THAT I HAVE TO END.

FOR THE PAST THREE AND 1/2,
FOUR DAYS,

WE HAVE ALL WORKED
INCREDIBLY HARD, HAVEN'T WE?

- YES, WE HAVE.

L.B., WHERE
THE HELL WERE YOU?

- I APOLOGIZE AND,
UH, I HAD A COMMITMENT--

- AND YOU CAN'T
RETURN A PHONE CALL?

YOU CAN'T RETURN A TEXT?

YOU COULDN'T TELL US BEFOREHAND?
YOU JUST BLEW US OFF?

THAT'S BULL[bleep],
YOU'RE LYING TO ME

AND I'M NOT
GONNA GO WITH IT.

SO TIM, RICH, L.B.,
THE THREE OF US ARE GONNA GO

IN THE BACK OF THE PARKING LOT
AND TALK FOR A SECOND

'CAUSE THAT'S
BULL[bleep], L.B.

NOW TIM, RICHIE,
AND L.B. AND I

ARE GONNA
TALK ABOUT THIS.

AND I'M HOPING TIM
DOES THE RIGHT THING.

HE NEEDS THE COURAGE
TO LOOK AT L.B.

AND SAY HE SHOULDN'T BE HERE.

I WANT YOU TO KNOW THAT
YESTERDAY WE WENT TO THE CITY

AND HAD A MEETING
WITH THE SELECTMEN.

AND THE WHOLE POINT OF THIS
WAS TO REBUILD THE RELATIONSHIPS

THAT CANDIDLY,
YOUR PAST DESTROYED.

- OKAY.

- AND YOUR ACTIONS DESTROYED.

AND THE FACT THAT YOU
WEREN'T THERE

WAS JUST
UNBELIEVABLE TO ME, L.B.,

I CAME HERE FROM THE OTHER SIDE
OF THE COUNTRY,

YOU LIVE DOWN
THE FRICKIN' STREET.

WHEN WE SAT THERE
AND LOOKED AT THE CITY...

TIM, YOU LOOKED
AT THE SELECTMEN

AND TOLD THEM WHAT
ABOUT L.B.?

DO YOU WANT HIM HERE?

- TIM, YOU LOOKED
AT THE SELECTMEN

AND TOLD THEM WHAT
ABOUT L.B.?

- UH, HE'S NO LONGER
GONNA REPRESENT THE RESTAURANT.

- YOU WANT HIM HERE?

YOU KNOW, YOUR DAYS OF
DAMAGING THIS PLACE ARE OVER.

- OKAY.

- AND WHAT YOU BRING
TO THE TABLE

IN A POSITIVE WAY
IS NOWHERE NEAR

WHAT YOU'VE DONE TO IT
IN A NEGATIVE SENSE, L.B.

IT'S THE TRUTH.
- OKAY.

- I'M IN CHARGE
OF THIS PLACE NOW.

- I UNDERSTAND.
- AND YOU'RE GONE.

- THERE'S A CAR WAITING FOR YOU
RIGHT THERE, GOOD NIGHT.

- THAT'S UNBELIEVABLE.

JON TAFFER JUST
STOLE MY BAR FROM ME?

IT'S OBVIOUS TIM DOESN'T WANT ME
TO BE A PART OF THE BAR,

AND IF THAT'S THE CASE IT
WASN'T GONNA WORK ANYWAY, SO...

- NOW THAT TIM HAS FINALLY
AGREED THAT L.B.

SHOULD NOT BE
PART OF THE BUSINESS,

JON CAN PROCEED WITH
UNVEILING THE NEW CONCEPT.

- YOU'RE A GOOD
BUNCH OF PEOPLE,

AND YOU'VE WORKED TOO HARD TO
SHARE THIS SPOTLIGHT WITH L.B.

SO I ASKED HIM TO LEAVE.

- HE'S NOT GONNA
BE HERE TONIGHT,

HE'S NOT A PART
OF THIS, GUYS.

- A LITTLE SAD L.B.
CAN'T BE WITH US TODAY.

BUT SOME THINGS
HAVE TO HAPPEN LIKE THAT.

- SO!
THE TIME HAS COME.

YOU READY?
ONE, TWO, THREE!

- WHOA!
- ALL RIGHT!

[cheers and applause]

- NICE, WOW!
- NICE.

- OCTANE IS
A [bleep] KICK ASS NAME.

AND IT HAS BAR AND GRILL,
WHICH IS HUGE.

IT NEEDED TO HAPPEN FOR US,
I MEAN, WE'RE NOT

SELLING AUTO PARTS HERE.

I'M PRETTY MUCH
IN LOVE WITH JON TODAY.

- WHAT DO YOU THINK
OF THAT NEW LOGO?

- [laughs]
- OH, IT'S AWESOME.

- IT ISN'T OFFENSIVE
TO PEOPLE ANYMORE.

THE ANGER'S GONE.

WHAT ABOUT HER?
WHAT DOES SHE HAVE?

FOOD AND BEVERAGES
IN HER HANDS.

SHE FITS THE GARAGE CONCEPT,

BUT SHE SENDS
A FOOD AND BEVERAGE MESSAGE.

AND LOOK AT HOW
TALL SHE IS, TIM.

YOU SEE HER
FROM THE HIGHWAY.

WE HAVE A NEW LOGO,
A NEW NAME, IT'S FRIENDLIER.

IT'S MORE APPROACHABLE
BUT IT SAYS WHAT WE ARE,

A BAR AND GRILL.

AND LOOK AT
THE BIG KNIFE AND FORK.

IT SENDS A MESSAGE.

AGAIN, YOU DON'T GET
YOUR OIL CHANGED HERE.

YOU GET GREAT
FOOD AND BEVERAGE.

YOU GUYS READY
TO SEE THE INSIDE?

- I'M READY.
- ABSOLUTELY.

- GO AHEAD.
- LET'S GO.

- UH-HUH.

- THAT'S FREAKIN' AWESOME!
- YEAH, DUDE.

- LOOK AT THE TABLES.
- UH-HUH.

- THAT IS AWESOME!
- YES!

- THAT IS
FREAKIN' AWESOME!

- LOOK IT!

- AND WHAT ABOUT
THAT MOTORCYCLE BEHIND ME?

BEFORE THAT WAS
IN THE CENTER OF THE ROOM,

IT BROKE THE SIGHT LINE
TO THE BIG SCREEN,

THAT DIDN'T MAKE SENSE.

IT'S NOT OUR
CENTERPIECE ANYMORE,

PRETTY COOL UP THERE,
DO YOU AGREE, RICH?

- JON, REAL COOL.
- HEY, LOOK AT THE BOOTHS!

REMEMBER HOW UNCOMFORTABLE
THOSE BOOTHS WERE?

THIS IS THE COUNTER PLACE,
NOW YOU RELAX.

I DIDN'T LIKE THE SEA OF TABLES
IN THIS ROOM.

THAT'S NOT INTIMATE.

PEOPLE DON'T STAY AS LONG.

SO WHAT WE DID IS
WE USED YOUR FUEL PUMP

TO STAY WITH YOUR GARAGE THEME,
AND SPLIT THE DINING ROOM UP

INTO FOUR QUADRANTS--
SMALLER, MORE INTIMATE AREAS.

AND YOU WATCH, TIM.

PEOPLE WILL STAY LONGER
BECAUSE OF IT.

ONE OF MY BIGGEST THINGS
WAS THE P.R. OF THE PLACE.

AND THE REPUTATION WE HAD
WITH THE CITY.

THAT'S A MURAL OF
THE FRAMINGHAM TOWN HALL

BACK FROM MANY,
MANY YEARS AGO.

NOW WE BROUGHT THE CITY,
THE TOWN, INSIDE THE BAR.

MADE THIS PART
OF THE COMMUNITY.

AND THIS WAS A SIMPLE WAY TO SAY
TO THE TOWN OF FRAMINGHAM,

"HEY, WE'RE HERE."

IT'S SMALL,
BUT IT'S NOT.

YOU KNOW
WHAT I'M SAYING.

- I DON'T THINK
IT'S SMALL AT ALL.

GETTING TO KNOW JON
IN THE LAST COUPLE DAYS...

I WAS FIGHTING HIM
ON SOME STUFF.

IT WAS A MISTAKE.
HE NAILED IT.

OUTSIDE, INSIDE,

PEOPLE ARE
GONNA BE BLOWN AWAY.

- WHEN I GOT HERE, I'VE NEVER
HEARD SCREAMING AND YELLING

LIKE I DID
IN THE KITCHEN HERE, DINO.

THEY WEREN'T COMING IN
TO PICK UP FOOD,

HE'S SCREAMING
ALL NIGHT LONG?

all: HANDS!

- HANDS!

WHAT WE DID IS WE GOT
AN H.M.E. WIRELESS

SERVER PAGING SYSTEM.

REALLY SIMPLE, GUYS.

YOU PUT ON THE PAGER.

CHEF, WHEN AN ITEM IS READY,

YOU PUSH THE BUTTON,
IT VIBRATES,

YOU COME IN.

- YAAY!
- END OF STORY.

- I'M LOVING LIFE.

ALL YOU GOTTA DO
IS PUSH THE BUTTON.

BEEP!

- SO A LITTLE SIMPLE THING
LIKE THAT, CHEF,

CHANGES THE ENTIRE DYNAMIC
OF YOUR WORK DAY.

- ABSOLUTELY.
- A WHOLE DIFFERENT DEAL, GUYS.

AND TO PULL
ALL THIS TOGETHER,

I GOT MY FRIENDS
AT ANCHOR HOCKING

TO GET US ALL
THIS NEW GLASSWARE.

WE GOT ABOUT AN HOUR
BEFORE RE-LAUNCH.

CHEF, LET'S GO TO WORK.
- LET'S DO IT.

- LET'S GET OUR
FOOD TOGETHER, GUYS,

LET'S SET
THIS PLACE UP.

WE'LL SET YOU GUYS UP
WITH YOUR UNIFORMS,

YOUR NEW MENUS,

EVERYTHING PERFECT TONIGHT.

LET'S GO TO WORK.

- NOW THAT THE BAR
IS SET UP FOR EFFICIENCY,

HIM AND CHEF DEAN
GATHER THE SERVERS

TO SMOOTH OUT
ANY REMAINING KINKS

BETWEEN THE FRONT
AND BACK OF THE HOUSE.

- IF ANYBODY
HAS ANY QUESTIONS,

COME IN THE KITCHEN.

I'LL BE MORE THAN HAPPY
TO COME OUT TO YOUR TABLES.

NO QUESTION IS
A STUPID QUESTION.

THE STUPID THING TO DO
IS SAY SOMETHING TO SOMEBODY

AND THEN IT COMES OUT TO THEM
AND IT'S TOTALLY WRONG.

COME TO ME.
- OKAY.

- OKAY, GUYS, WE'RE OPENING!
- GOIN' LIVE.

- ALL SYSTEMS ARE GO
AS THE OCTANE BAR AND GRILL

GOES FULL THROTTLE.

- WE ARE OFFICIALLY REOPENED.

[cheers and applause]

[crowd talking]

- CHEERS, EVERYBODY!

- YAAY!

- THAT'S A BEER.

- TO THE REOPENING.
YAY!

- NOW THAT THE BARTENDERS

HAVE NEW PROPERLY
SIZED GLASSWARE,

COCKTAILS ARE NO LONGER
BEING SERVED IN PINT GLASSES,

AND FREE-FOR-ALL POURING
IS A THING OF THE PAST.

- EVERYTHING
IS GOING GREAT.

A LOT OF PEOPLE ARE TRYING OUT
OUR NEW COCKTAILS.

- THE NEW MENU
SEEMS TO BE WORKING,

AND THE GIANT PORTIONS
ARE A HIT WITH THE CUSTOMERS.

- REAL GOOD.
- VERY GOOD.

- LET'S GET ERICA.

NICE AND QUIET, GUYS,
HOW'S THAT SOUND?

I'M NOT SCREAMING, "HANDS!"

THIS IS BEAUTIFUL.

- THE CHEF WAS
ACTUALLY REALLY GOOD TONIGHT.

NO YELLING WHATSOEVER.

WE GOT BUZZED
TO GET OUR FOOD,

GO, NO PROBLEMS.

- NOW THAT TIM IS RUNNING
HIS BAR AS A BUSINESS

AND NOT A FREE-FOR-ALL,

HE HAS NO REGRETS
REMOVING L.B. FROM THE PICTURE.

- IT'S UNFORTUNATE L.B.
COULDN'T BE HERE.

- I FEEL BAD FOR HIM,
BUT HE DID IT TO HIMSELF.

BEFORE JON TAFFER CAME,

I WAS DEFINITELY IN TROUBLE.

I HAD TO STEP UP
AND SAY,

"HEY, CUT THE [bleep],
I'M IN CHARGE AND ANYONE

THAT DOESN'T UNDERSTAND THAT
JUST MOVE ALONG."

- FRAMINGHAM
SELECTMAN CHARLIE SISITZKY

STOPS IN TO
CHECK OUT THE NEW BAR.

NOW'S THE TEST
TO SEE HOW THE CITY WILL REACT

TO THE CHANGES MADE.

- WOW, WHAT A CHANGE,
WHAT AN IMPROVEMENT.

- IT LOOKS GREAT, DOESN'T IT?
- OH, IT LOOKS GREAT.

I THINK IT'S FANTASTIC.

THE CHANGES THEY MADE
MAKE SUCH A BIG DIFFERENCE.

IT CHANGES
THE WHOLE PERCEPTION

OF THIS PLACE.

- THIS BAR IS NOW
A NEIGHBORHOOD PLACE.

IT'S NICER, IT'S WARMER,
AND IT'S MORE INVITING.

I'M OUTTA HERE, MAN.

DID I LEAVE YOU
A GOOD PLACE, BUDDY?

- UH, YOU LEFT ME
IN A GREAT PLACE,

AND I'M SO GLAD
I TRUSTED YOU, JON.

- THANKS, TIM.

- AND I MEAN IT.
- THANK YOU.

THANK YOU,
THANKS FOR YOUR SUPPORT.

I WISH YOU THE BEST OF LUCK.
- YEAH, THANKS, MAN.

- THANK YOU.

THIS WAS A TOUGH ONE.

BECAUSE OF THE WAY
TIM AND I STARTED.

SCREAMING AND YELLING
AT EACH OTHER.

BUT LOOK WHERE
WE WOUND UP FIVE DAYS LATER?

HE RESPECTS ME,
I RESPECT HIM,