Air Emergency (2003–…): Season 16, Episode 5 - Deadly Detour - full transcript

Enroute Flight 706 from Lyon to Lorient is knocked out of the sky over Baie de Quiberon France.

A commuter flight over France...

"Look, we can see the ship there"

"There she is"

...gets a rare view of a national treasure

It is a clear blue day,

I am sure both the
crew-members are feeling good

and maybe they are having a
little fun along the way

something rips the plane to pieces

It went so quick and it was so horrible

With an entire nation,
looking for answers,

investigators struggle to
explain what really happened



They uncover an unimaginable chain of events.

What were they thinking?

You really have to get inside
the mind of the pilots,

to say whether or not you would have done
the same thing in those circumstances

In one of the busiest weeks of summer,
Proteus Airlines Flight 706

heads to the coast of Brittany, Western France

The 31 year old Captain is an experienced pilot

He has flown everything,
from passenger planes to water bombers

His First Officer is just 27 years old,
but he has more than 300 hours flight-experience

in this same type of aircraft

The skill of these pilots in the
Beechcraft 1900 is very high

They are professional aviators,
This is what they are trained to do,

This is what they do on a daily basis.
This was just a normal day for them.

The Captain and First Officer
have divided their workload



It is very common in the industry
for the pilots to "swap legs",

meaning one pilot will take
his turn flying the aircraft

and then the other pilot
will fly the next trip

On this particular flight, it was
the First Officer's turn to fly the aircraft

The captain was the
pilot monitoring

and that involves communicating
with AirTrafficControl,

doing checklists,
managing the systems on the aircraft,

Flight 706 left Lyon Airport
a little more then an hour ago

They are on schedule to land at Lorient
in approx 20 minutes.

And they are being guided to their destination
by local Air Traffic Control

I authorized 3700 ft in IFR

The twin engine Beechcraft 1900D
can carry 19 passengers

Some are headed
to the beaches of South-West Brittany,

a popular tourist-destination in France

and today they are in for a treat.

The rare chance to see
a treasured piece of French Maritime history

A luxury Ocean-Liner,
formally known as the SS France.

People in France were so proud of this boat,
because of mechanical advancement

but also it was a show-case of French Art & Design

When put into service in 1962,
this was the longest passenger-ship ever build

More than a 150 ft longer than the Titanic!

The ship is a huge draw
whenever it is in French waters

So, journalist Julien Beaumont is sent to
cover the event for the local press

I went that day
because I was a young journalist,

it was my very first job,

and because it was THE main story at that time,
I decided to go there and covered the story

and made some pictures.

The young journalist hires a small plane
to get a better view

But he is not the only one
fascinated by the Ocean Liner.

"Look, we can see the ship there!"

As Flight 706 begins its descend
towards Lorient Airport,

passengers and crew are about to get
a perfect view of the famous Ocean Liner

The pilots definitely got caught up
in the excitement of:

"Let's go and see the ship"

It is not just the first class service, but...

... I think there was elements
inside done as crew-members

They also wanted the front-row seat
take a look at the ship itself

Lorient 706, we will keep a visual
and will do a 360 for the passengers in the back

We will resume contact after
for the approach to Lorient

706, Lorient confirmed.

Ladies and gentlemen, on the left of the plane

you will see the Ocean
Liner Le France

AirTrafficControl has just given this permission
to do a 360 around-Er

We resume our route to Lorient immediately after

in approx 5 or 6 minutes.

They descend to 2000 ft...

...and begin circling the ship.

2000 ft is quite low for commercial aircraft.

Now, what that said, this is a regional
aircraft attempt to fly to a smaller airport,

so for them to go to spend a little
more time at a lower altitude

is not rare.

Isn't she a beauty?

It would have been a tremendous view
on a crystal-clear day,

You could have seen every detail of that ship
from 2000 ft.

Not far away,
Julien Beaumont is enjoying a similar view

It was a perfect day, it was sunny, no wind,
beautiful weather...

...high temperature.

Look at the number of yachts down there

Amazing

Just stunning

As they complete
their 360 degree turn around the ship,

the pilots begin preparations
for their landing at Lorient Airport

706, we have been permitted,
We will direct course for the airport

706, Lorient, confirmed

Without any warning,
Flight 706 disintegrates in mid-air

I didn't hear the crash,

because the door was open and
I was taking my pictures

and the pilot told me:
Oh, look just in front of us,

so I just look in front and
take my camera and just shoot

I was shocked, because it was so quick

and it was so horrible

I can see some big parts,
big wreckage-pieces

just going under the sea
and some personal belongings

like a jacket,

At that time I just realized and said:
wow, a lot of people dying there

The coast guard rushes to the crash site,
hoping to rescue any survivors

but they find no one.

Hundreds of tourists aboard the ship
and surrounding yachts

are stunned by what they just see.

It was like:
We are so happy to see the boat

and in two minutes...

...all of this became a tragedy

It is soon clear there are no survivors.

All 14 passengers and crew are dead.

The sad news stunned the nation.

It was the big story in France,

all the journalists were on this story

and all the French people
wanted to know about this story

It was really the main-story in France
at that time.

As the tragedy begins to sink in,

so the mystery deepens.

Despite hundreds of eye-witnesses,
no one seems to know what brought Flight 706 down

The morning after the crash of
Proteus Airlines Flight 706,

French air-crash investigator Alain Bouillard
and his team begin working the case.

So, what knocked this plane out of the sky?

With the entire country
looking for answers,

there is immense pressure to explain how
and why the passenger plane went down.

All we knew,
was that a plane had crashed into the sea...

...and there were no survivors.

It was up to us to locate the wreckage

to first recover the flight recorders

and then to find any other parts of the plane,
that we could.

The plane's black boxes are
crucial to explain what happened

in the final moments,
leading up to the crash

But finding them won't be easy ...

...because the wreckage is a few miles off shore
at the bottom of Quiberon Bay.

The job of locating them

is up to investigator
Sébastien David

I went to the site with a beacon locator,

which receives signals from beacons
like the ones that are equipping flight-recorders

NAVY divers waste no time
and begin scouring the seabed,

searching for the wreckage

While waiting for the black boxes to be recovered,

Alain Bouillard interviews
the Air Traffic Controller

in charge of Flight 706's approach.

He is immediately surprised by what he learns

Here is the scheduled route from Lyon to Lorient.

Quiberon Bay was not even on their flight-path.

Bouillard wants to know
what they were doing there in the first place.

They requested a detour to see the France.

It is a shocking discovery.

A commercial airliner should only
request a detour for safety-reasons.

It is very, very rare for a passenger aircraft
to deviate from their standard flight-plan

Why would they decide to go site-seeing?

The official flight should have taken the plane
in a straight line over land.

But at the time of the crash it was flying
over the SS France...

...many miles off course.

The captain's decision to deviate
from his flight-path for such a trivial reason...

...seems almost reckless.

But the controller in Lorient
saw no conflicting traffic on radar.

So he had no reason to deny the request.

Request for descending 706

A little special request
is to fly slightly West over Quiberon Bay, sir

The controller in Lorient simply
advised the pilot of the Beechcraft,

that he didn't have any
information of the traffic

Thanks for your time.

Investigators now know Flight 706 was in an area
where it was never supposed to be

But they don't know what actually happened there.

Bouillard begins interviewing eye-witnesses.

Maybe they saw something,
the radar at Lorient did not pick up

So, this is the area that we are focusing on.

Although all of them saw
burning wreckage falling from the sky,

nobody saw what happened to cause this accident

But what they did see
catches Bouillard's full attention.

On this wonderful day,

there were many, many aviation aircraft
sight-seeing over the SS France.

Eye-witnesses had seen more than a dozen
pleasure scene aircraft on that nice afternoon.

You are positive?

These aircraft would have been flying too low
to be detected by Lorient's radar.

which explains why the Air Traffic Controller
never saw them

and that opens up a frightening possibility.

Is it possible there have could been
a mid-air collision?

A mid-air collision with a passenger plane
is so unusual;

It is almost unthinkable.

Air collisions with passenger planes
were very rare.

If it was a collision with another aircraft,

Bouillard knows that the evidence lies
in whatever wreckage they find on the sea-bed

Two days after the crash,

Sébastien David picks up a signal
from Flight 706's homing beacon

The flight recorders were found on the sea-bed
at around 16 or 18 meters

The wreckage is finally located

and the bodies are found.

This accident was tragic,
because two pilots are from the Beechcraft

12 passenger, including two babies, died.

The nation is in mourning...

...and in need of answers

Now that wreckage has been pulled
from the sea-bed,

accident investigators begin to examine the pieces
searching for clues

The whole purpose of air-crash investigation
is to determine the root cause...

...of the accident,

so they can prevent other
accidents from happening

Being able to retrieve all of the wreckage,
the FDR, the instruments

the engines, flight controls, cables

the investigators are able to
definitely rule out factors

that likely didn't contribute to the accident

and allows you to focus on something

out of the ordinary.

What do we have here?

Recovered along with the wreckage
of the Beechcraft,

they find pieces of another aircraft

The concentration of debris,
along with the examination, done by the divers...

clearly show that the wreckage was
from two different planes

So, immediately

we could confirm that the accident
was caused by a collision

It is a huge discovery

and the shape of the recovered nose-cone...
...is unmistakeable to investigators

It's a Cessna

Where did it come from?

Air-crash-investigators now know
they are dealing with a mid-air collision

They have a mystery Cessna on their hands
and they need to find out where it came from

With no witnesses to the actual collision,
and no radar data tracking the mystery plane,

they look for answers in the CockpitVoiceRecorder,
found in the Beechcraft.

The CVR was in a good condition

We were really relieved,

because we knew that we could proceed
with the safety-investigation

Hey, let's begin!

"Flaps 0+30"

The recovery was very important, to determine
the flightpath of the commercial aircraft

and to hear what happened in the cockpit

"10 nautical miles"

The recording might also reveal
if the pilots of Flight 706 made a fatal error...

...as they were flying over the SS France

"Pass over the auto-marker of 1440 ft."

From analyzing the Cockpit Voice Recorder,,

you could tell there was a
good atmosphere in the cockpit

The weather was good, the crew was relaxed

but still conducting themselves professional.

Then, as they follow the recording,
investigators hear something completely unexpected

"You are not flying over Quiberon Bay?

Who is that?

"because the SS France is there?

Is that alright?"

"Yeah"

"Right over here"

There is somebody else in the cockpit
with the pilots

"You are not flying over Quiberon Bay?

because the France is there"

We were surprised that a passenger was able
to step in to the pilot-area

It is a general rule,
the presence of a third person is not allowed

On most commercial airlines,

it is strictly forbidden for passengers
to enter the cockpit

But that rule doesn’t apply to small aircraft

The Beechcraft 1900 is an aircraft,
designed for short flights

Because there is no flight-attendant,
the crew is going to have open communication...

between the passengers and the crew,
throughout the flight.

It is a small regional aircraft, there is no door
in between the cabin and the flight-crew,

It's just rather natural;
passengers felt that they are be fairly close

to the scenic event

He saw no harm in deviating the way

"Present for descending 706"

"Another little special request is
to fly slightly West over Quiberon Bay, Sir

"To go and see the SS France there"

It is now clear, why the Captain decided
to make that fateful detour

He did it, because a passenger asked him to

Without the CVR recording,
we would never have known this information

The Captain would have made the decision
to try to comply with the passenger request

Pilots like to please the passengers

As investigators
continue listening,

it becomes clear how the desire
to entertain the passengers...

...leads Flight 706 into danger

They approach the bay at 5000 ft

but the ocean-liner below is difficult to see

"Ask if we can go lower,
3000 ft if that is possible"

"Can we descend lower, please?

"I authorize 3700 ft in IFR"

Air traffic Control gives them permission
to descend to 3700 ft

But it is not enough:

the pilots want to go even lower.

In order for all the passengers in the cabin
to see the ship,

they would had to come down to a lower altitude

because passengers really don't like steep banking

Coming down to a lower altitude allow them
to fly at a shallower banking...

..giving them a much better view.

The captain decides to descend all the way down
to 2000 ft

At this point, everything is about to change

The pilots are entering unrestricted airspace,
and cannot be seen by Lorient's radar

They are no longer guided by Air Traffic Control;

they are on their own.

What we are going to do if possible is cancel IFR
locate the visual.

"706, Lorient confirmed"

"Your IFR is cancelled at 15:54 local"

Stop it!

He cancelled Instrument Flight Rules.

It is very, very rare for commercial airlines
to cancel IFR.

The decision to cancel IFR
and switch to Visual Flight Rules...

...did surprise us.

In order to avoid a collision,

the pilots must now rely solely on
what they can see with their own eyes

This is "See and avoid" country

That means that each aircraft
is entirely responsible

for seen and avoiding any
other aircraft in a matter of space

They are not under radar control,

there is no coordination of
altitude or flight patterns,

So when you put high-speed-traffic...
(the Beechcraft, in this case)

...in a mix of all these aviation aircraft

it really increases the risk
of a mid-air collision.

You don't have that extra set of eyes
looking out after you

You don't have anyone else
specifically putting you on a course

that they know it is going to be clear
of other air traffic

Once that clearance
is cancelled,

it absolves the controller all responsibility
for any traffic-avoidance

What were they thinking?

They have just entered a high-traffic zone

and are only seconds from colliding
with an unidentified aircraft.

Now, Bouillard needs to know
who was flying the other plane...

...and where it came from.

As investigators struggle to explain
a deadly mid-air collision,

they search for answers in the final minutes
of the CVR

Let's continue

"Lorient 706, we will keep to visual and
we will do a 360 for the passengers in the back"

They learn that as Flight 706 descended
into uncontrolled airspace,

the pilots had no trouble spotting
and identifying other planes nearby

Got a DR 400, pretty much beneath us

There is a Cessna, got in my sights

They were doing their jobs,

The captain followed the rules of "See and Avoid"

But for some reason,
there is one Cessna they didn't see.

Nor did anyone at Air Traffic Control

OKAY, here is our Beechcraft, that we know,
saw the traffic in the area.

Why didn't they see the Cessna they collided with?

To find out more,

investigators have been working
to identify this mystery aircraft

until they finally make a break-through.

We found it

They get a report from a small airfield,
10 miles in land from Quiberon Bay

the air Traffic Controller there

has a missing plane.

This plane left here, shortly before the accident

Just 9 minutes before Flight 706 went down...

...a private Cessna took off...

...and it never returned

Yeah, that looks like our plane

He was planning to fly over to see La France

The Cessna pilot is Francis Gilibert

He is a retired airline-pilot
with more than 15,000 hours of flight-time

He was highly experienced...

...and a well respected pilot

For a pilot to reach 15,000
hours with the airline,

you can assume he was a very skilled pilot
in every aspect of aviation

His rudder-skills, his decision-making,
all of the attributes necessary is successful

A professional pilot.

Even though the Cessna was flying at an altitude
where it should have been detected on radar...

...for some reason the Air Traffic Controller
was never able to see him

Why didn't the Cessna show up on Lorient's radar?

It looks like he didn't have his transponder on

It wasn't on?

The transponder allows Air Traffic Control
to identify and track the exact location

of an airplane.

A transponder is absolute critical.

The radar may show very little if anything
from a small aircraft

In 1998, French aviation-rules don't mandate
the use of transponders on small aircraft.

So, Francis Gilibert wasn't breaking any rules

He didn't turn the transponder on for his flight,
that day

This is an incredible surprise,

because certainly he wouldn't have flown many of
those 15,000 hours without that transponder on

There are many things that could've played
a factor in why he didn't turn the transponder on

It could have been just his mindset:

Hey, I am going on a pleasure flight,
I am going on a visual flight plan

It is not going to make any difference

Without the transponder,

Lorient's Air Traffic Control had no way
of knowing the Cessna was even in the sky

But even without Air Traffic Control,

why didn't the pilots hear
each other over the radio?

Bouillard studies the different approach charts

that would have been used
aboard each aircraft

He uncovers a startling detail.

The pilots were communicating
on different radio-frequencies.

It was a big discovery
to know that in such tight airspace

...there could be two planes
on totally different frequencies

Position report

The pilot of the Cessna had not been in contact
with the Control at Lorient

He was in contact with the tower at Quiberon

So, both planes were on different frequencies...

...with different controllers.

"I am descending from 3000 to 1500"

With no transponder
and no radio-communication between them,

there is no way the pilots could have
known about each other in advance

As Flight 706 descended into traffic,

Francis Gilibert never would have heard
their course.

But that still doesn’t explain
why such experienced pilots collided.

Bouillard orders the full reconstruction
of both planes

to determine who hit who

and where they were positioned,
moments before the crash.

Let's see what this can tell us

Rebuilding the plane is always extremely difficult

but it is necessary
in order to understand the events.

Imagine dumping a puzzle box on a table

You try to figure out: where would I begin

It's the same way

except now imagine taking tin-foil,

wrapping it up , squeezing it, compressing it,
unwrapping it, doing that a dozen times

and now try and figure out
where did those pieces go back together

because all of this wreckage violent
mid air collision like this

It was mingled, it was
shredded, sheared apart,

small pieces, large pieces.

Eventually, the tireless effort of investigators
begin to pay off

What's this?

By reconstruction the aircraft,
they are able to find key pieces of evidence

In this case, it is the paint-transfer marks.

This paint is definitively from the Cessna

A paint-transfer is like,
when you have 2 cars that bump against each other

and one car leaves paint on another

The same thing happened here.

Alongside the paint-transfer,

investigators also find distinctive marks
on the Beechcraft's wing

caused by a propeller.

This is the Cessna's point of contact.

The Cessna initially struck at the wingtip

As it continued moving forward,

the heavier parts of the Cessna continued
and struck the rear part of the Beechcraft.

That part of the tail was found
over 400 meters away

That tells you:
This would have been a very violent impact.

This confirms it: The Cessna's point of impact
above the Beechcraft's 7th porthole

causing catastrophic failure
in the Beechcraft-tail to break off

The evidence is clear:

The Cessna hit the Beechcraft.

The marks also reveal the exact position
of the two planes at the moment of impact.

By the red paint going at that angle
across the wing,

the investigators can determine what
the direction of the two aircraft were

what the relative converging pattern
of flight-paths would have been,

and that opens up a whole new set of questions

Bouillard now knows how the Beechcraft
and Cessna collided

What he still doesn't understand is,
why, on such a clear day...

...the pilots failed to see each other?

Armed with physical evidence of the collision,

French investigators now want to find out
what the two pilots could see...

...in the last moments leading up to the crash

Why didn't they just look at the window?

Bouiilard turns to the FDR,
recovered from the Beechcraft

Quiet, please!

It records the plane's every move,
as well as the inputs from the pilots

The FDR allowed us
to reconstruct the 360 degree turn.

and the different altitudes and tilts
of the plane during the turn.

The FDR allows the investigators to figure out,

what the approx geometry of both aircraft were
at the time of the impact

The Beechcraft was on a bank to the left.

The FDR tells investigators the Beechcraft
was still turning...

...when the two planes collided

The accident investigators team
was able to determine

that at the time of the impact
the Beechcraft was in a gentle bank-angle

The Cessna in a gentle descend

Bouillard knows the Cessna was descending
on the right,

because its propeller struck
the Beechcraft's right wing,

From the flight-data he also knows

that of the time of impact,
the Beechcraft was still banked to the left...

...at a 17 degree angle.

He combines the data,

to find out what the Beechcraft-pilots
could see out of their windows

The First Officer is in a better position
to see the Cessna approaching on the right.

But today, he is busy executing the turn,
and preparing for landing.

The pilot flying is actually going to be
very focused and very concentrated,

It is a a very high workload
assuring that he is staying on his altitude

and he is looking in the direction
on his instruments

in the direction of what he is going to be turning

So, he is not going to be looking
out the window at all

With the First Officer flying,

the Captain was the one responsible
for scanning the sky

Why didn't he see the Cessna?

Bouillard uses the flight-data to
reconstruct what the captain could see

at different stages during
that turn around the ship

OKAY, let's start just before the 360
and go up until the collision

Now we are entering our turn.

They discover the Cessna was in
the captain's line of sight for several seconds

but it was much too far away to see.

The size of the Cessna is a tremendous factor

It is a very small aircraft

and the difference between that and say
a 767 which would be huge in your windscreen

This would be the size of an ant
on your windscreen

As they continue the banking turn,

the Cessna drops below the captain's line of sight

We know the Cessna would have approached
from his right

By the time the smaller Cessna is close enough
to be seen, just seconds before impact,

it remains hidden from view

The captain sitting in the left-seat would
have had to look across the First Officer

out the right window to
see the Cessna coming

and in this case,
that was just not possible at all

There is no way he would have seen anything
from that direction

It is now clear why the Beechcraft pilot
didn't see the Cessna.

But why didn't the Cessna pilot
see the Beechcraft?

That Beechcraft is a pretty big plane

The 19 passenger commercial aircraft
was almost 60 ft long

We try to understand why the pilot of the Cessna
had not been able to detect anything...

...since he was in a better position
to see the other plane.

Using the same model
as the crashed Cessna,

Bouillard tries to figure out how the pilot could
have missed what was directly in front of him

"OKAY now start walking around the cockpit"

They were walking around the aircraft
to hold objects

to find out if the pilot, sitting there,
could see the objects

This would help them to determine
where blind spots would be

and where the good spot would have been for him.

"Continue"

As Bouillard directs the marker to
where the Beechcraft would have been

as it came out of its final turn...

...it disappears.

"We found it"

It's a major breakthrough

The side-blind-spot covers a zone
from 35 to 55 degrees,

which means it would have blocked the Beechcraft
for as long as 30 seconds before impact.

Even the best pilot would likely
not be able to see something,

coming from their side-window to them.

Then, investigators discover

that just as the Beechcraft exited
the blind spot from the side,

it entered a even bigger blind spot,
right in front of the Cessna-pilot.

The engine is directly in front of you,
so you would have to look around,

over the top of the cowling at the engine,
as well as the large instrument panels

and those would also be a factor in being able
to see around from the pilot's position

Even in those final seconds,

when the Beechcraft was directly
in front of the Cessna,

it was blocked from the pilot's line of sight.

By the time he came out of that last blind spot,
he didn’t have a chance

Investigators believe they now understand
the unusual sequence of events

that led to tragedy...
in the sky over Quiberon Bay

I think we now know what happened

The Beechcraft is nearing the airport in Lorient

At the request of a passenger
the Captain asks to deviate from the flight-path

He decided to take a look
at the Ocean-Liner "Le France".

Proteus Airlines Flight 706 diverts over the bay,
and descends to 3700 ft

Air Traffic Control has just given us permission
to do a 360 rounder

We resume our route to Lorient immediately after
in approx 5 or 6 minutes.

You really have to get inside
the mind of the captain

to say whether or not you would have done
the same thing in those circumstances

It is a clear-blue day,
I am sure both the crew-members were feeling good,

and maybe they are going to have
a little fun along the way.

Once near the ship, they decide to descend

to get a closer look.

But to go below 3700 ft,
they cancel Instrument Flight Rules...

...and go visual.

Now, the Beechcraft is in uncontrolled airspace...

...below radar.

With no guidance from
Air Traffic Control,

it's up to the Captain to
visually scan for nearby planes.

"There is a Cessna"

and once at 2000 ft,
they decide to do a 360 turn around the ship

With the 360 turn almost complete,
the pilots begin to prepare for landing at Lorient

At the same moment,

the Cessna is approaching from the right.

The Cessna does not have its transponder on

and it is communicating
on a different radio-frequency

Lorient Air Traffic Control has no idea it's there

The bank angle of the Beechcraft,

combined with the fact that the pilot
responsible for scanning the skies

were sitting in the left seat,

make the approaching Cessna impossible to see

They can see only sky
out of the right hand side of the plane

By terrible coincidence,

the Cessna pilot can't see the Beechcraft either

The structure of the aircraft
creates a blind-spot,

and the pilot is unable to see the Beechcraft

During the last 10
seconds of the flight,

the pilot of the Cessna was likely paying
attention to his sightseeing over the SS France,

The Beechcraft was coming in
from this approx. position

At the last moment,

the Beechcraft comes
out of the blind spot

and it's too late.

This was 'The Perfect Storm'

That crash, at the speed they were travelling
would have been catastrophic

It would have completely torn apart
both of the aircraft in 2 pieces

While the crash of Flight 706 remains a tragedy

what was learned through the
cause of this investigation

would lead to significant
innovations in airline-safety.

They include the mandatory use of transponders
in small aircraft such as the Cessna.

and limited access to the cockpit
on all commercial flights

Finally,

it is now prohibited for
commercial pilots to cancel IFR

unless it is an emergency.

As a result of this investigation,
the skies have been may safer

This catastrophe could have been avoided

with the use of the automation
that we now have available

and is now in use today.

Fortunately,

mid-air collisions involving commercial
airliners are almost non-existing anymore

and the reason for that,

is that we employed a multi-layer system,
airspace regulations,

radar, Air Traffic Control, TCAS

to prevent this from ever happening again.

subtitles
Rein Croonen