Signed Sealed Delivered (2013) - full transcript

In this prequel to the series, old-fashioned gentleman Oliver O'Toole's well-oiled team for lost letters is accidentally joined by ambitious Internet age postal Shane McInerney. They bond over the tragic case of a couple in the making. A year ago, charming law firm office boy Charlie quit his demeaning dogsbody job after falling in love at first sight with Kelly. She accepted to spend a perfect day with him, yet refused to meet again. As the team traces the couple's year since, tragedy is found for both, yet they hope to help them get together, or at least prevent suffering a tragic injustice.

Here you go, kid.


You know, I hear

a lot of stories
come out of that backseat,

but yours is a doozy.

I haven't told anybody.

I can't believe I told you.

Don't worry, honey.

You're doing the right thing.

And mail that letter...

'Cause life is short.

[Chuckles] I know.

But, um, I'm so late.

Could you...?


No problem.
All part of the service.

Taxi. Hey!

Uh, we're going to the Oxford.

Well, get in.


[Woman]: Okay, you're not
going to believe this.

He missed the train.

I know.

No, he'll be okay.

He's going to catch the 2:00,
so I'm just letting you know.

I'm fine.

But you'll have to
keep everybody there

until we get back.


Could I mail this letter?

Yeah, whatever.

I don't know.

You can feed them whenever.

Perfect. And there's
some salsa in the fridge.

Do you know...


Yeah. Okay.

That's great...

[Oliver]: Sometimes, I wonder
who mailed the first letter.

Who was that brave soul
who put a stamp on an envelope,

and released it into the world,

trusting a stranger

to deliver it across the miles
and across time.

In this new world
of instant replies

and casual deleting,

what I love about my work is,

I can hold a letter,
a real letter, in my hand,

and be that stranger
whose sole mission...


Yes. Uh...

I'd like a cup of coffee.

"Aspen," Vail," or "Steamboat"?

I'm sorry, I'm not following?

Small, medium, or large?

Oh, large. Large coffee.

Right. Uh...
Which coffee?

Uh, what do you recommend?

Everything's on the board.

This is my first visit.

Frankly, I wouldn't
be here at all

if my coffee machine hadn't been
illegally appropriated

after an unfortunate
war of words with my superior.

Well, I wouldn't call her
my superior exac...

Excuse me?

Could I just give him my order

while you're reminiscing?

I'll even pay for your coffee,

if you just let me
go ahead of you.

Be my guest.

Sorry. It's just I'm late,
it's my first day at my new job.

Well, at least you're employed.

Aspen "skinny" vanilla latte.

Instead of just
sitting over there

staring off into cyberspace.

He'll have
a Steamboat Americano.

What is that?

Large black coffee.


Most of those people
actually are employed.

They're just working from home.


And someone pays them?

Aspen skinny vanilla latte...

And a Steamboat Americano.

Gotta go.
Keep the change.


There it is...

A beacon of hope to those
who still put their faith

in the power of a piece of paper

and a 46-cent stamp.

And behind every letter

stand thousands
of dedicated heroes,

who still fight the good fight
through rain and snow

and fiscal cliffs

to deliver every note,
every card, every letter.

Morning, Norman.

Morning, Oliver.

And I am one of them...

The few...

The proud...

The postal.

I work for you, whoever you are,

or whoever you were.

I told you, this is a mistake.

I'm supposed to be assigned
to direct line operations

as a technical
systems consultant.

It says right here
that you are D.L.O.

Yeah. "Direct
line operations."

That's what Washington
is now calling

delivery services.

Well, we're still calling it the
"dead letter office."

Look, if you just
call the PG's office...

- In Washington and...
- That's a good idea.

I'll call the postmaster general

right after I return that call
from the secretary of defense.

Okay. This is ridiculous.

I don't belong here.

You wait right here.


I want you to train this girl.

She's a computer-something
from Washington.


I will fire you.

I have a government
service pay level

higher than you can count.

I will take away
your refrigerator.

You will return
my Mr. Coffee.

[Clears her throat]


Send her in.


It's you.

Mr. Steamboat.

You know each other?

[Both at same time]:


Rita, Norman...
Our ranks have been increased.

This is...

This is...?


I'm Shane McInerney.

[Oliver scoffs]

I can't work
with someone named Shane.


Tell her why.

I got it.
Because, uh, at some point,

you, Shane, will walk away,

and Oliver
will need you to... return?

Very good, go on.

And Oliver will be
forced to say...

"Shane! Come back, Shane!"

At which point,
you will look at me

with much the same vacancy
with which you stare at me now,

utterly unaware

of the unfortunate
cinematic reference.

Therefore, I shall call you...


[Takes a breath]



Well... [chuckles]
I'm just here temporarily...

And how wise of you

to realize such a great truth
so early on in life.

What I mean is,
there's been a mistake.

A merry mix-up, perhaps.

A mistake?
Well, we shall see.

Rita, please file this
in a safe place.

A photographic memory

is a plus in this business.

I believe there are
no coincidences, Ms. McInerney.

Coincidence is
the middle name of the almighty.

You did that?

No. But it is a standard
to which we aspire,

and, one day,
we, too, shall join

the pantheon
of postal excellence. Hmm?

Every letter

that passes through
the United States postal system

represents an act of faith.

Faith that it will
reach its destination

on time and in good condition.

Faith that what was written
by the writer

shall remain private
until read by the...?


This is a sacred covenant

that, if broken, signals what?


"The breakdown of civilization
and the beginning of anarchy."

This is why we attempt
to ascertain the correct address

using clues on
the outside of the envelope

until we have no other choice.

And it is that moment
when we decide

to open the letter.

We do it reverently,

much like a medical student
performing a first autopsy.

Oh, god help me.

We read only as far as we must,

gleaning and gathering clues
as to the correct destination.


Is a high calling, indeed,

Shane. It's Shane.

Now it's time
for some real work.


[Exhales deeply]

Ah. First name intact.


P-e-r... something.

Uh, card has been ripped by...


Seattle postmark.

Not a birthday card.

Not a sympathy card.

I'm guessing...

"Thinking of you."


We're going in.


[Door swings open]


Guess what?

There is something in the system
called direct line operations.

- I know.
- But it's not here...

It's in Northglenn.

Great! I'm on my way.

Nah. Not so fast, Missy.

You gotta apply for reassignment

and keep working here
for six weeks

before we approve you
for transfer.

[Laughing] Transfer?

You're joking... right?


[Pen scratching page]

[Door creaks open]

[Oliver]: Hard to believe
she was once

"miss special delivery"
of 1999, hmm?

Shall we continue?


"Let's catch up.

Dropped by 'curios' yesterday,
but you were on a break, so..."


"Curios." I'm on it.


You guys do know

that we are in
the 21st century, right?

Better look at "antique stores"

and "gift shops."

No, I've got this.
Googling "curios, Seattle."

Curios antiques.

Thomas Perkins.


That's impressive.

Child's play.


Thank you, Rita.

[Vacuum whooshes]

Moving on.

So, what, you just
reach in and grab one?

There's no system?
No protocol?

Well, as I said,

there's something divine
at work here, Ms. McInerney.

We do not find the letters
that must be found today.

They find US.

And you really believe that?

Take today, for example.

Of all the coffee shops

in all the towns
in all the world...

You walked into mine.

Yes! And just as

in the dead letter office

was originally intended
for someplace else,

and yet, for
some providential reason,

they have been misdirected.

Temporarily, of course.

Not unlike you.


But I...

It's happening.

Norman, get your pencil, please.

Addressed to "Charlie,"
no surname.

Reply reads simply,

from Washington park."

Mm. 45-cent
bicycle commemorative.

I used to ride bikes in
Washington park all the time!

There's a funny little man there

named "Stumpy,"
he rents Schwinns.

[Oliver]: So a sentimental
stamp choice, then?


She enclosed something here.

Norman, a consult, please?

Ah. Yeah. Well,
the handwriting indicates

a female in her 20s.

Usually confident,

recently troubled,

indicated by bold figures,

tempered with tentative strokes.

A letter written in a hurry.


"June 26th.

Dear Charlie..."

Postmark's may 22nd.

This letter's almost a year old.

It never entered the system.

Until a week ago?

A floater.

We have a floater!

"Dear Charlie...

"I wanted to be sure
you got your button back.

And I wanted to explain
about last night."

Oh, dear.

Another one of those

"I can explain everything"

replete with the return
of an article of clothing.

These letters
are usually accompanied by

liberal references
to jell-o shots and Tequila.

Well, so much
for divine intervention.

"Dear Charlie,

"I wanted to be sure
you got your button back.

"I wanted to explain
about last night.

Walking away..."
[Voice trails off]

Oh, good heavens.


"Walking away

"and leaving you
standing in the park

"was the hardest thing
I've ever done,

"except to tell you
what I'm going to say next.

"I had to leave

"because I couldn't let you

watch me die."


I think I'm gonna need
another yoo-hoo.


What is that?

[Rita]: Yoo-hoo.

He hardly ever has
two before noon.

I once met the president
of the yoo-hoo company

on a bus trip to Mexico.


Now where were we?

Um, "I had to leave

because I couldn't let you
watch me die."


Oh, yes. Here we are.
"The truth is, I'm sick..."

[Kelly, writing]:
"...I'm really sick, Charlie,

"and for the longest time,

"all I've been thinking about
is just trying to stay alive.

"And then, yesterday,

I stepped into that elevator,
and there you were."

We're going up.

Looks like all the way.

Oh, well.
Doesn't really matter.

It's a nice ride, though.

You get to stop
at all the best floors.

[Doors ding]

Well, not all the best floors.

Charlie, is that you back there?

Good morning,
Mr. Cameron.

You get my cinnamon cruller?

Uh, yes, sir.

And the Colombian Supremo,

not that junk from Ecuador
you got yesterday?


You know,
you're never gonna make it

in mergers and acquisitions

if you can't even take
a decent coffee order, pal.

[Derisive laughter]

Colombian. I got it.

Make sure it's up on the 17th
by the time I get there.


And, uh, Charlie?

Try not to screw up
like you usually do.

Okay? I'm meeting
that new VP today,

and I hear she likes her donuts.

I bet she's a pig, huh?

Actually, I like bagels,

but, um, I can buy them
for myself, right, Charlie?


Did you see the look
on his face?


So you're the new

Uh, pfft, no. Do I look
like a vice-president?

No, you look beautiful.

I, um...

Uh, I mean, you look...
You look great.

Well, I hope I don't
get you in trouble.

I just couldn't resist.

You actually work for that jerk?

Yeah, and three more
just like him.

Sorry to hear that.

Yeah, well, you learn something
from everybody,

even if it's what not to do.

That's a great attitude.

Want a donut?

Thanks, but I actually
do prefer bagels.

I'm supposed to stay off sugar
while I'm...

[Elevator dings]

Ooh. Ah, 17.

Thanks again.

That's the best laugh
I've had all week.

Maybe all month.
Maybe all year.

Uh, Charlie?

You deserve better.

Life is short.

Yeah, but, uh, sometimes,
the days are really long.

Oh! Hey.
What's your name?


A nice Irish name,
Kelly with a "y."

And correctly spelled.
Look at that.

Why do parents insist on

being unnecessarily creative
these days?

"Kelli" with an "I",
"Kellie" with "I-E",

"Kellye" with "Y-E".

So he just left her
in the elevator?

Uh, yes.

[Elevator dings]



- Hi.
- Kelly.

Going down?

All the way.
I just quit.

Whoo! Free at last!
Free at last!

Was it really that bad?

Ah! It was so bad,

I told myself this morning

if a beautiful girl doesn't
walk into this elevator

and rescue me,

I am riding
all the way to the top

and I am jumping off...

Donuts, coffee, and all.

Colombian coffee, I hope.


Well, congratulations.

I hope you find another job
that you like.

That's tomorrow.

Today, I am taking you
out for a bagel.

Oh, I don't know.

You gotta work?

Well, no, but...

Well, come on!

You just saved a man's life.

In some cultures,

that makes me
responsible for you.

Actually, I think
it's the other way around.

Even better.
How can you say "no" now?

But I didn't save your life.

It takes a lot more than that
to save a life.

Are you kidding me?

If it wasn't for you,
I'd be still up there,

handing out crullers to Miller,
Miller, Miller, and Schwartz.

Well, not Schwartz.
He's glucose-intolerant.


"The truth is, Charlie,

"I don't know
who saved whose life that day.

You may have saved mine.
I won't know for awhile..."

[Oliver]: "For awhile,
but I'll always Cherish

the day you quit Miller, Miller,
Miller, and Schwartz..."

There you go.

What are you doing?

Keep going.

Oh, there's no need.

"Miller, Miller, Miller,
and Schwartz." Rita?

Oh! Mergers and acquisitions.

The Colorado Bank building.
9424 Lincoln Street.

We send their
human relations office

a Form 407B,

requesting the names
of terminations

on June 26th of last year

with the first name
"Charles" or "Charlie."

What about Kelly?

What is she dying of?
Is she going to live?

Reading any further
than necessary

violates the prime directive.

You've got to be kidding!

He's not kidding.

We don't kid.
We're not kidders.

You know darn well
it'll take weeks

before some drone in HR

pulls out a bunch of
old employment records

to help out
the U.S. Post office.

Charlie is out there somewhere,

wondering why the girl
of his dreams blew him off

when they were so obviously
falling in love.

There is nothing in here

that indicates
they were in love.

Everything in that letter so far

indicates that
they were falling in love!

Right, Rita?

Oh, I-I-I...

I've never actually been in...

Not when the...

Not when the other person was
in it at the same time, so...

I, uh, read a book once

on chemical changes in baboons,

suggesting that apes experience

certain emotional connections
similar to human love.

Thank you.

Why don't you
bring that in tomorrow?

[Clicks pen]


Look, if-if there's a chance

that reading one more line
could give US a truly solid shot

at redirecting that letter
to poor Charlie, then...

Then don't we owe it to him?

And to Kelly?

I mean, "of all the elevators

in all the towns
in all the world..."


You mean "US," Ms. McInerney?

Or could it be
that you've already taken

our little enterprise
into your heart?

That's very touching,
but the answer is no.



♪ ...write a letter
from me to you ♪

♪ telling me what you are doing
these days... ♪

I've heard of cop bars
and sports bars and mafia bars.

Never been to a postal bar.

Everyone needs a place

to decompress with their peers.

Actually, uh,
these are not my peers,

but they are clearly yours,

and I thought you might
enjoy it here.

Aren't you a charmer?

Hey, Shane!

Hey, you spell McInerney
with an m-c, right?

Uh, yeah.


I have a surprise for you.

Rita is

a connoisseur of
the carefully-crafted daiquiri.

Barkeep, a gin Rickey, please?
Hold the Rickey.

Make that two.
Oh! Do you have wings?

Miller, Miller, Miller,
and Schwartz were sued for fraud

and went out of business
six months ago.

Well, so much for our only lead.

You could've just let me look
this Charlie guy up

and it would've taken me
30 seconds.

This is not a race
we run, Ms. McInerney.

It is a journey.

It is a job, Oliver!

You deliver one letter,

and the next day,

there are a hundred more
to take its place.

It's a losing battle,
an exercise in futility.

It's not
some woo-woo spiritual journey.

There are more things
in heaven and earth, Horatio,

than are dreamt of
in your philosophy.

It's not Horatio, it's Sheryl.

It's Shane!

It's Shakespeare, peasants.

You may lack a sense of destiny,

but you have one characteristic
that, if carefully cultivated,

could be helpful.

It's something
I like to call curiosity.


You wanted to know
why we're here?


I can explain.

Okay, I can't explain,

but I can tell you
that I didn't read it,

so, technically...

Unauthorized removal

is a gross violation
of regulation 67K.

Yes, it is.

But in this case...
A convenient one.


I thought you never
broke the rules.

Apparently, we have you
to do that for US.

I, however,

on occasion, must bend the law

in order to fulfill
the spirit of the law.

Norman, please retrieve Rita.
She won't want to miss this.


Thank you.

For what?

For outing me here
and not back at the office,

in front of Andrea.

I prefer to do
as little as possible

in front of Andrea.


Welcome, Rita.

I assume you remember
where we left off?

[Rita sighs wistfully]

"I'll always cherish
the memory of..."

- Oh, here it is.
- "...That day..."

"When we met

and tried so hard
not to fall in love."

There's an art to the perfect

bagel and lox combo.


You got your onions,
tomatoes, cream cheese,

all your major food groups.

You eat one of these,
you're good for the day?

Oh, yeah.

And these are...?

Ah. Capers. The key
to the whole enterprise.

Ah! Uh-oh.

The secret is,

you sort of...

Glue the caper into the cheese,

that way, they don't roll off.

And then the salmon,

then the tomato...

And the onion.



You've got some...



[Charlie chuckles]

Great nose, by the way.

People probably
tell you that a lot, right?

Your boyfriend, probably.

You know, forget that.

That's... that's too much
information for a first date.

This is a... date, right?

Sort of?

I have a proposition.


Whatever it is...


So, no last names?


No emails, no phone numbers,
no texting?

No tweets.

We just spend one day together,

say whatever we want to say

with no fear, no judgment,

because we won't
see each other again.

Yeah, see,

that's the part
I'm having trouble with.

Well, think about it.

I mean, one day

when you don't
have to worry about

what you do or say
will affect tomorrow.

We're just living...

Right now,


Is this part of
your "life is short" philosophy?

Are you in or out?

No texting, no tweeting...
A girl after my own heart.

What about Charlie?
Is he in or is he out?

Well, from the length
of this letter,

I assume he bought into
the unorthodox plan,

but if the last pages
yield as few clues

as the first pages,

we're gonna be hard-pressed
to find the writer.

Or the writee.

I've got an idea.

Oh, happy day.

In the letter,

it says that they went to a park
together, right?

"Kelly, from Washington Park."

I have a proposition.


Whatever it is, no.

She used a bicycle stamp,

and you said that
she was sentimental, right?

I bet they went to that park
and rented bikes

from Rita's little old man.

- Schwinns.
- Schwinns!

Oh! Schwinns.

I propose...

We go to the park tomorrow,

on our lunch break,
and talk to him.

This is...

Highly irregular.

We're looking for clues
in a love letter

that aren't all going to
be in the letter.

Yeah, and some of US could
really use some fresh air.

Yeah, Oliver!

Are you in or are you out?

[Sighs]: Oh. Oh, no.

I can't believe this.

He used to sit right here
and now he's been replaced by...

By this.

Another dreadful example
of unnecessary automation.

Well, shall we continue?

Read on, MacDuff.


"I know I gave you
a pretty crazy reason

for only spending
one day together, Charlie..."

[Kelly]: "But the truth is,
I only had one day to spend.

But spending it with you
made all the difference."


♪ This song's for you ♪

♪ if we come to a close ♪

♪ and keep it somewhere
deep inside your soul ♪

♪ it's true, we met
in such turbulent times ♪

♪ but I want you to know
you're the brightest star ♪

♪ I've seen in the sky ♪

Oh! I wasn't done yet.

♪ This song's for you
when you're feeling down ♪

♪ let the words
put your feet on the ground ♪

[Chatting happily]

♪ Remember me
as a warm July ♪

♪ and I'll look for you ♪

♪ as the biggest
blue-eyed star in the sky ♪

When I was in sixth grade,

I used to cross
this bridge every day

on the way to school.

Hey, careful.
No historical details.

I know, I know.

But you see this creek?

All the kids would swing across

on that rope

instead of taking the bridge.

But you took the bridge?

I tried to
swing across at first.

I'd grab the rope, but...

Something always made me
put on the brakes

at the last second.

God, it was embarrassing.

All the kids would be
on the other side,

yelling, "come on, Charlie!
You can do it."


But I never did.

After awhile, they stopped
expecting me to even try.

So do it today.


Swing! What
are you waiting for?

Ditch your pride.


You wait here.

And don't distract me.

- Alright.
- And no cameras.

Hey, you may want a record
of this someday.


Now, if there's a chance
we could have a "someday,"

that's worth
risking my life for.

Or my pride.

Three! Two! One...

[Roaring]: Ahh!


[Laughing victoriously]

Yes! Whoo!

- Yeah!
- Oof!

- [Both gasping]
- [Thudding]

- Are you alright?
- Yeah, I'm good.


[Resumes laughing]


Whoo! That was amazing!

- Are you okay?
- Did you see that? Yeah!

Pride goeth before
a fall, I guess.

You lost a button, though.

A small sacrifice

for the leap of a lifetime.

Well, you were awfully nice
to that guy,

considering he knocked you down.

Well, life is short.

That was so fun!

[Contented sigh]
Ah! Whoo!

[Kelly, writing]:
"I think that was the moment

"I realized
how much I wanted to live.

"How much I needed to believe
in a "someday" with you in it.

"Maybe that's how it feels
to fall in love, Charlie...

When you can't wait
for tomorrow."

I just want to take
a couple of pictures.

It's so pretty here.

Go for it.


So, am I ever gonna
see any of these pictures?

I mean, if we're not gonna
see each other again,

you could at least

upload them to
the Charlie-and-Kelly website.

Oh, now you want me
to break the rules?

Why do you like taking pictures?

Uh, let me see.

Well, um...

I know, in some cultures,

people think taking
a photograph of something

is like stealing
a piece of its soul.

But for me,

taking a picture of someone
or something is a way to...

I don't know...
To honor a soul.

It's my way of saying,

"Here you are, tree...

"Here you are, sky...

Here you are, Charlie."

For just a moment

I get to stop time
and really see you.

[Shutter snaps]


What are you thinking?

I'm just reading
this article here

about "Roger Piperson, age 61,"

a baker
who won the lottery last week.

I bet everybody thinks

he's the luckiest guy
in the world.

And yesterday,
I would have, too.

But today,

I think
the luckiest guy in the world

is me.


[Norman]: Uh, on
the other side of this park,

there is an exact replica
of Martha Washington's garden

at Mount Vernon, Virginia.

I'm a direct descendant

of George Washington's

I don't see the purpose
in continuing this field trip.

Just a little bit longer,
Oliver, please?

Just read a little bit more.

There's got to be something
in that letter

that will help US

if we put ourselves
in Charlie and Kelly's place.

I am not going to swing
across the creek.


And tomorrow,
everything goes back to normal.

Mm-hmm. If that's
what you consider normal.


"I wanted to tell you everything

right then, Charlie..."

But I didn't want
to break the spell."

"I've always been good at

putting off the hard stuff."

[Shutter snaps]

I think we ought
to do something.

to commemorate this day.

that makes a difference.

We could get married.

Tempting, but I don't marry
on the first date.

Good point.

Alright. Uh...

Let's see.

I got it!

You saved my life today.

Let's save some more.

You want to give blood?

Yeah. They give you cookies,

and you get to lie down,
and it's free.

I don't really
give blood anymore, so.

Come on! They do it
once a year here in the park

and it makes you feel great.

You won't swing across a creek,
but needles are no problem?

I know. Go figure.

I used to do it
all the time in college.

I think I still have
my old donor card...

What's the matter?

Oh, man.
I think I, uh...

I think I lost my wallet.

[Kelly sighs]

I can't believe you lost
your job and your wallet

on the same day.

Found your button, though.

To be accurate, I quit my job.

I did lose my wallet,

but I found
the girl of my dreams,

so I think it all balances out.


When I wake up tomorrow morning

and realize
that I lost the girl.

I'm sorry, Charlie, it just...

It has to be this way.

Promise me...

You'll go home tonight,

and you'll sew this button
back on your blazer

and you'll find yourself
the job of your dreams

and you'll meet
somebody wonderful

and have lots of babies
and grandchildren,

and make dozens of paper boats
for them

every time you take them
for walks in the park,

and when you set them sailing,

you'll think of me.

Or you could come by tomorrow
and sew the button on yourself.

[Chuckles sadly]

Are you trying to tell me
you can't sew?

I don't think I could do
anything without you now, Kelly.


One more thing.

Just one more.

If you swing really high...

Over the trees...

You see the big
apartment building?

I see it.

Okay, now look to the right.

You see the rooftops?

You see 'em?

- Yep!
- Okay.

Now look for a blue gate
with a flag above it.

Yes! There it is. I saw it.

That's me. The blue gate.

That's where I live.

You're breaking the rule!

Yeah, well, you're
breaking my heart.

Come on, promise me
that tomorrow morning

I'm gonna wake up, and you'll
be sitting on my front steps.

Charlie, I...

You're not comin' down
until you do!

[Kelly yelps and laughs]


There it is!

What? The blue gate?


The blue gate.

Let's go.


Did Kelly go?

Did she show up tomorrow...
Last year?

It's not up to US
to decide what...


"And then even though
I wanted to come back

"and find you there,

"waiting for me on the steps
by the blue gate,

I couldn't."

Ohh. That's
very disappointing.

"But I can explain.

"With all my talk about courage,

"you were the one
who took the big leap yesterday

"and now it's my turn.

"I'm going to do what
I have to do to get myself well.

"If it works,

"let's meet a year from today,

"on the 26th,

"and we'll go on a second date.

"But if I'm not there
waiting for you at the bridge

"at 6:00,

"you'll know it's only because
the leap I had to make

"was just too far.

"Whatever happens, Charlie,

"sew this button on
and go out into the world.

"And if you ever want to spend
that day with me again,

"just remember how it started.

"Just remember...
Life is short.

Love, Kelly."

Oh, man! What's today?

The 23rd.
Oh, wow...

Charlie has no idea they're
supposed to meet in three days.

That's assuming
she took the leap...

Made it to the other side.


Well, I don't see
another house on this block

with a blue gate and a flag.

Who's gonna knock?

There will be no knocking.

We have the address now,

so we go back to the office,

follow procedure,

before we get into trouble.

Seriously, we're here,
let's just go and...

That's unacceptable,
Ms. McInerney.

Besides, I thought
you would welcome

the opportunity to show US

what that fancy laptop
of yours can do.


[Keys clacking]

[Shane]: Here's the door...

Ah! There's the blue gate.


Last-known occupant Charles...

- Charlie Riggs.
- Charlie.

[Keys clacking]

So I guess we can't, uh,

write "good luck"
on the back of it, huh?

We re-address it
and re-package it

with a form explaining

why the letter was opened
in the first place.

Wait. You're gonna mail it?

We've pushed the limits
of protocol enough already.

No, no, no. They only
have three days!

Are you questioning

the efficiency of this facility?

Well, if the envelope fits!

[Oliver chuckles]

Okay, what if,

by some incomprehensible
twist of fate,

it takes the U.S. Post office
more than three days

to deliver a simple letter?

And, in the meantime,
Kelly shows up...

And she waits...

And waits...

And she waits,

but he never comes,

and so she's standing there,

on the bridge,


wondering how he could
just leave her there,

after she said
she loves him so much?

I admire your passion,
Ms. McInerney,

but our job is to simply
revive a dead letter

and send it along.

And, yes, there are times

when we wonder what will become
of those who receive them,

but we are
the United States Post Office.

We cannot play god.

You said you don't
believe in coincidences.

What if you had pulled
a green envelope out of there,

instead of that pink one?

Then Charlie and Kelly would
never have had a chance.

But now they do.

You're impeccable
at your job, Oliver.

But what about your job
as a fellow human being

who's been given the opportunity
to change someone's life?

We may never know
the whole truth about a letter

or what happens to it
once it leaves US,

Ms. McInerney,

but I believe absolutely

that what we do here
does makes a difference.

It is our responsibility

to glean the truth
from a lost letter,

and tomorrow, because
we have done our work well,

that truth will be delivered
to Mr. Riggs...

A year late,
or, hopefully, right on time.

But it's not up to US anymore.

[Shane sighs]

Oliver, please.

[Chute whooshing]



Where's Oliver?

Uh, on the floor.

I was just on the floor.
He's not there.

On the floor
somewhere else maybe?

Get those processed before
the decade's out, will ya?



The transfer you put in for?

It's gonna take 10 weeks.

10 weeks?

I can't believe this.

[Fuming groan]

Hey! You remember

that surprise that
I was telling you about?

The last 24 hours

have been nothing but surprises,

but please, go on.

Well, I knew

that I had seen
your name somewhere,

and it was on a letter,
a dead letter

that was entered into the system

14 months ago, on April 28th,

which is two days
before your birthday.

How did you know that?

Because I read
your file, remember?

So it's gotta be
a birthday card.

Where is it?

I mailed it to you.

You mailed it?
I work here.

You could've just
handed it to me.

Standard procedure,
Ms. McInerney.

Procedure? Right.

It was my birthday card from...

Who was it from?

Oh. "Return
address obscured."

So where did you mail it?

To here.
Care of dead letters.

You people are crazy.

A popular theory.

Your coffee is swill

and I'm wasting my time here.

The coffee, I grant you,
needs improvement,

but I take exception to the idea

that your time here is wasted.

My time, my career, my life!

I understand.
You're upset.

I'm upset? You think?

See if you can
understand this...

I quit.

[Footsteps receding]


Come back, Shane!

Oh, dear.


Well, there it is.

I believe I've accrued
a bit of vacation time,

13 weeks,

6 days.

I may take a few minutes
of those now.


That is so sweet.


He's going after her.

Going after her what?


[Bicycle bell dings]





Gave you 15 minutes
to walk to the park,

factored in another 10
for aimless wandering,

which gave me 25 minutes

to order
your skinny vanilla latte

and deliver it, still hot,
by the time you showed up.

So you think I am
that predictable, hmm?

No. I think you're that invested
in your work,

and an employee
with that much commitment

should not be allowed
to self-terminate,

or drink sub-standard
swill, for that matter.

[Cups bonk]

Thank you.

My pleasure.

Shouldn't be long now.

Mailman's around the corner.

Just think.

In five minutes,

he could be opening up a letter,

and finding out that he has

a date on Friday

with the love of his life.

Or perhaps he has since met

a waitress from Olive Garden,

and is expecting twins,

and taken up work

as a grouter of bathroom tile.

Mm-mm, no. Not a chance.
Not our Charlie.

Oh. [Chuckles]

Mm. There it is.


[Shane sighs wistfully]

Once again,
civilization prevails.

Wait, wait. Don't
you want to see him...

Open it...


[Shane]: Who is that?


What is she doing?

What is she doing?

What is she doing?

Uh... excuse me!

Miss Mc...

Uh, excuse me!

Hi! Uh... ma'am?

Uh, excuse me?
Um... hello.

I am from the United States
Postal Service.

I'm a direct line operations
systems consultant,

and I am conducting a...

Mail investigation.

I don't get it.

You just removed that envelope
from the mailbox.

So? You don't have to make
a federal case out of it.

Actually, mail theft
is a federal case, ma'am.

[Laughs] I'm not stealing it.

I'm returning it.

Charlie Riggs
has been gone for a year,

and I don't think
he's coming back.

I'm going to
have to confiscate this.

Confiscate away, honey.

Thank you.


[Sighs quietly]

What are you doing
with that letter?

You can't just...

Read it.


What do you mean he's in jail?

I mean his neighbor wrote
"not at this address. In jail."

On the envelope.

You intercepted the letter
at the point of delivery?

Although 25 minutes earlier...

She had tendered
her resignation,

so, technically, she had
yet to be reinstated

as a government servant.

It's sheer luck I was there
in time to intercept it.

Luck is the religion
of the lazy.

Guess what? I found it.
I stopped it just in time.

Your card.

It's from your dad, right?

And the handwriting is male,
late 40s, early 50s.

Aren't you going to open it?

Maybe later.

Gotta find Charlie Riggs first.

Charlie? Kelly's Charlie?

Yeah, Charlie-in-jail-
for-something Charlie.

Knew there was something
fishy about that guy.

Shh! I'm Googling.

But "Charlie Riggs"
is such a nice name.

- Oh, my god!
- What?

Do you remember
the baker Roger Piperson,

who won the lottery?

He's "the luckiest man
in the world."

Roger Piperson was murdered...

By a man named Charlie Riggs.


It's impossible.

Wait! I remember.

I read an article
about the baker in Park Hill.

He was going to give away
all of his lottery money

to an orphanage

in Loreto Heights,
where he grew up.

They said that he was
a real self-made man.

He used to give cookies

to the kids every day
after school.

But then Charlie...

Not Charlie.


Someone, somebody,
went into the bakery,

shot the baker, and...

And what?

I stopped reading.

It was just too sad.

Well, I don't believe it.

Not our Charlie.

He's not "our Charlie."

And if it's true,

then perhaps Kelly made
the right decision

when she decided to walk away.

I can't believe
you just said that.

I know you want
these two to be happy...

No. Wait. Here it is.

Detective Arthur Kimsey of
the criminal investigation unit

said it was the shortest
murder investigation

"in his 12 years on the force."

We just went to his house

"and waited for him
to come home."

According to Detective Kimsey,

Riggs was easily apprehended

because he not only matched

the description
of the alleged gunman,

but also because,

in his haste
to escape the scene,

he dropped his wallet
and identification behind.

Oh, no.
It is our Charlie.

Ah, he's not bad-lookin'.

[Shane]: "Riggs was
taken into custody and charged"

"with second-degree murder

"during the commission
of an armed robbery.

"He's pleaded "not guilty"

"and remains
incarcerated without bail,

and is awaiting trial."


There it is.

[Lid claps shut]

Kelly didn't say anything
in her letter

about him being clumsy.

[Oliver]: Or homicidal.

Wait. What date was that?

Last year.
I think this month...

Oh... wow.


It happened a year ago
on the 26th.

I need a yoo-hoo.

What's going on?

Norman, don't you get it?

Charlie was with Kelly that day,

all day,
and he dropped his wallet,

so whoever picked it up
probably shot the baker.

He's a lot taller
than I thought he would be.

I was in a jail once.

I was visiting a cousin

who was doing 10 days
in Quartzville, Arizona...

- For tipping cows.
- Norman, please stop talking...

And I mean it from the very
bottom of my heart, okay?

"Riggs faces life
in lottery-winner shooting."

Oh, my gosh! He goes
to trial next week.

What are we going to do?

We're going to
re-address the letter

to Charlie, care of
the county jail.

That's it?
He needs our help!

Well, clearly, he
needs someone's help,

like his lawyer, for example,

but the U.S.
Postal system

is not in the habit
of defending murderers.

He's not a murderer!

That's right, and we know that,
so we need to do something.

Well, the truth is,

we don't know anything

beyond what's in the letter.


What is this?

This is Jerry Polevich,
Charlie's public defender,

and he happens to be
on a dating website.

"Jerry Polevich, age 47.

"Education: Degree in law from
the North Denver Valley College.

"Religion: None.

'What's wrong with English?'

Status: Divorced."

There's no surprise there,
is there?

"Likes: Golf, cooking, golf,
eating, golf,

"barbecuing, golf

"and anything
from the mile-high deli.

"Life's ambition:
To quit the law

and buy the bunker-shot grill
at Pinecobble Country Club."

That's quite enough "Googling,"
Ms. McInerney.

I'm calling the receptionist

so I can set up a meeting
to sit down face-to...

[Jerry]: Polevich.

Jerry Polevich?

Jerry Polevich, Esquire?

If personal injury's your plan,
Polevich is your man.

Uh, I will keep that
in mind, sir,

but I'm not calling
to solicit your services.

I am calling from
the main post office down...

Ah! Great!
You found 'em!

I don't know how you guys
could manage to lose

60 pounds of mail-order steak
on dry ice.

The United States Post Office
does not "lose" things, sir.

Look, if-if you don't
wanna sue anybody,

you don't got my steak,

what do ya want?

Well, I'm calling
with information

about the man who killed...


Allegedly killed Roger Piperson.


Charles Riggs.

You are his public defender,
are you not?

Charles Riggs?
Well, then who's Roger Piperson?

The baker!

Who was unfortunately
dispatched... last year.

Oh, right, right, right, right.

The Piperson bakery.

Oh! I loved that bakery!

I haven't had
a decent bearclaw since.

What about him?

Well, I have proof...

A letter detailing
Charles Riggs' activities

the day the baker was dispatched

which proves his innocence

Look, look, pal.
Anybody can write a letter.

Do you got any pictures? Video?


Well, that's what
I'm gonna need.

You get me my visuals
and my 60 pounds of steak,

then we'll talk.

You still wanna
do nothing, Oliver?

You wanna leave it up
to the crack legal mind

of a man who buys his meat
through the mail?

No, of course not,
but we have no alternative.


The other day,

you said that we are responsible

for what little truth we have.

Well, the truth is,

Charlie Riggs is innocent
and we can prove it.


Possibly? Probably!

And we have a moral obligation

to at least try.

What are you proposing?

We know Polevich won't do
anything with the letter, right?

But if we deliver
the letter to Charlie in person,

maybe he can tell US something
that we can do to help him.

Charlie needs this letter.

He needs to keep
that date with Kelly

and he needs a friend.

I know it's risky,


Sometimes, you just
have to take the leap.

- It's a compelling proposition.
- Look...

With my computer skills,
Rita's memory,

your genius
as a postal detective,

and Norman's expertise
at... so many things...

[Chuckles shyly]

Think of US as a...

covert division
of postal intelligence.

Like secret agents?

I once applied to the C.I.A.

Me too! I didn't get in.

There's also the problem
of Andrea, of course.

She'll want to know
what we're up to.

Well, we simply tell her
that we are fact-gathering

to ensure the delivery
of letters

that require special handling.

She could confiscate
my refrigerator.

We'll be flying under the radar.

"Postal Intelligence."

I suppose we are that...


Except now we would have...

Well, we would
have a license to...

To deliver!


A license to deliver.



Alright, let's do final checks.

Uh, trench coat?


- Laptop?
- Check.

Gas in the jag?


We're taking that?

V-12 XJS.

Nobody who works
for the government

drives a car like that
except James Bond.

I'll take that as a compliment.

Oh! She's coming!

Go. Go!

Where's Oliver?

Good morning, Andrea.

[Claps shut]

[Cart rumbling]


What in the name of Paul Revere
are you doing?


The usual.

Tell Oliver I want him in
the department meeting. Pronto.

Oh, Oliver actually went home.

He got hold of a bad piece
of... fish last night.

Then send that other one.

Well, that could be a problem.

Same dinner.

Same fish.

I want one of them
in that department meeting,

and nobody goes home sick
unless I send them home sick!


[Doors swinging shut]

When she was
"Miss Special Delivery,"

she sang "climb every mountain"
for her talent section.

Life can take a toll
on a woman without love, Norman.


Hi there.

We have an attorney/client

with prisoner Charles Riggs.

- I.D..
- Yes.

Here you are.

I don't see your names
on today's list.

Oh? Uh...
What list is that?

appointment roster.

Ah! The client-counsel
appointment roster?

I put our names
on that yesterday.

You would have had to have
done that last Thursday.

That what I meant.

I put our names
on that on Thursday.

For today.


That was a lovely
day, wasn't it?

Mm! Gorgeous.

Virtually cloudless.


Yeah, would you mind
checking again?

Okay. There you are,

but I don't see you
as the attorney-of-record.

Oh! You are, of course,
referring to Jerry Polevich.

A fine fellow.

Always been pleased
with his work.

Sadly, however,

he was placed
on administrative leave

after inhaling a few too many
mile-high pastrami platters.

I understand, I understand.

Well, Jerry does like his deli,
that's for sure.

Yes, he does.

Thank you.

Thank you.


Do I know you?

No, Charlie, you don't,

but we're here to help you.


You're from the state legal
assistance office, right?

Actually, we're from
the U.S. Post office.

[Quiet gasp]

I knew something was wrong.

I knew she would've come forward
if she could've.

Everybody thought I made her up,

but now I've got proof.

Only proof that
she loved you, I'm afraid.

And I'm afraid
you can't prove anything else

about that day

without her
and the pictures she took.

[Shane]: All you need is one
photo with Kelly from that day.

Maybe one with the Bloodmobile
that only happens once a y...

Once a year in the park!
That'd be perfect.

Now, on the 26th...

On the 26th, I'll still be here.

Then we'll go for you.

We'll keep that date
on the bridge.

We'll meet Kelly,

and we'll get the pictures,
and we'll let you know

as soon as we get them.

I just want to know
if she's okay.

I wish I knew
what was wrong with her.

We could make some...

Discreet inquiries.

Is there anything else
you can tell us about her

that wasn't in that letter?

Well, I remember
when she got on the elevator,

she had these beautiful eyes.

Charlie, do you remember

what floor
she got on in the elevator?

I... I think
it was the third floor.

That was the Colorado bank
building, right?

Yeah, I think. Why?

Just give me a second.

Okay, here it is.
Suite 305.

Western states research systems.

"A state-of-the-art
medical research company

in the experimental treatment

"of blood-related disorders.

[inhales sharply]

"Hodgkin's disease."

Oh, my god.

Check to see if
any patients named Kelly

in an experimental treatment

last year.

I'm on it.

I tried to look her up online,
but... [scoffs]

I even looked for
a Charlie-and-Kelly website.

Okay. I'm in.

June 26th, last year,

they finalized
their control group

of 40 patients with
stage-3B Hodgkin's Lymphoma

and started double-blind trials
the next day,

so they used only first names.

Jack, age 30.

Jason, age 29.

Kelly, age 23.
That's got to be her, right?


Okay, let's see how she's doing.

[Keys clack, then stop]

What's the matter?

"The six-month clinical trial
commencing June 27th

"failed to produce
positive outcomes

"in 100% of the subjects.

"As of this date,

no patients
survived treatment."


I, uh...

I don't know what that means.


It means she's gone.

I'm so sorry, Charlie.


What are we gonna do now?

The pictures have to
be out there somewhere.

We didn't try hard enough.

We could have...

No. We tried,
we did our best.

Now we have to do
what we know how to do

and let Charlie grieve
for Kelly.

And fight for his life.

[Door bangs open]

Gotten over the bad fish, I see.

Yeah! [Chuckles]

It's a miracle.

Forgive me for not keeping you
in the loop, Andrea.


I really missed
being in your loop.

Too bad you weren't in mine.

You didn't go to the meeting.

And I regret that.
It won't happen again.

You're darn right
it won't happen again,

'cause there ain't gonna be
another department meeting.


Beg your pardon?

They're shutting the place down.


This lousy, smelly office has...

What did they say?

"Lost its viability."

The dead letter office
is... dead?

This time next month,

you all will be selling stamps

and sorting catalogues
in Pueblo.

You wanted a transfer?

You're gonna get one, Missy.


How's that
for being in the loop?

[Door swings open and shut]


Today was a very bad day.

I thought we were
a pretty good team,

holding down the fort.

Hey, Norman, do you wanna dance?

Uh... could we play
shuffleboard instead?


She has a terrible crush on him.

You know that, right?

That's very insightful,

considering she
absolutely terrifies him.

Yeah, well, love is funny.

Odd, perhaps.

But funny?


Oh, look.

Drinks are here, finally.

To, um...

To the dead letter office...

The last hope
of the written word.



I went on a pilgrimage

to the National Postal Museum

two years ago.

It was glorious.

[Shane chuckles softly]

I can't say that I ever went.

I got lost in it.

Did you go alone?


Well, sort of.

I took my wife.

A lovely person whose interests

extended far beyond
the written word

to, shall we say...

The somewhat decadent.

We were standing in front of
the pony express exhibit.

I turned around,

she wasn't there anymore.

I looked everywhere for her.

I finally gave up.

I went back to
the holiday inn express

and, um, waited for her.

She never came.

I was just about
to call the police

when I noticed

that little red light blinking
on the phone.

She left this message.

She said that she was tired

of being married
to a government official,

and she figured,
since she was in Washington, DC,

it was the closest
she had ever been to Paris,

so she was getting on a plane
and moving to France.

[Deflating sigh]

I'm so sorry, Oliver.


Did she ever come back?

Not yet.

The last thing she said
on her message was,

"I'll send you
my forwarding address.

Au revoir."

Actually, she pronounced it

"or rev-or."

But I assume her accent's
much improved by now.

Don't you think you've waited
for her long enough?

I believe in keeping promises.

I am, after all, a gentleman.

That you are.


Would you like to dance?



Have you ever thought
about just going to Paris?

Sadly, I lack
the proper luggage.

Or you could
just give me her name

and I'll look her up
in 10 seconds,

and then you'd finally know.

I suppose I would.

You know, I bet that's it.

You eschew the electronic age,

because if you knew...

Love that word. "Eschew."


You reject it all,

because if you knew
how to Google and Skype

and tweet and that stuff,

you would no longer
have an excuse

for not facing the truth.

Please don't psychoanalyze
the section leader.

Besides, you're one to talk.

What do you mean?

Well, why haven't
you opened your card yet?


You should open it.

My guess is a birthday card

from daddy with a...

20 in it.


You are good.

Yeah. He always sent me
$20 for my birthday.


Not gave?

He left us when I was 10.

He always promised
to come to my birthday,

but all I ever got was
a card and some money.

That's why...

Making sure Kelly and Charlie
kept that date

meant so much to you.

Yeah, maybe.

I know what it's like to wait
for someone who never comes.

I'm sorry for you.

Life is short,
Ms. McInerney.

[Sniffles deeply]

Perhaps your father's
sending you a message,

an olive branch that...

"Life is short."

Oliver, that's it!

[Slapping him]

She was sending him a message!

Rita! Norman!

Let's go!


[Shane]: There's a reason

she never wanted him
to forget that...

It was her way
of breaking the rules,

a way for him to find her.

She was sending him a message?

"Life is short."

Filter for "Kelly."

"Kelly and Charlie..."

Kelly... Kelly S.

Yes! [Stomps foot]

Oh! Look at her.
She was so beautiful.

[Norman]: "Charlie,
if you find this page",

"you must have really
wanted to find me.

"And in case I don't
make it to the bridge,

"I wanted you to have
these pictures

to remember the last
best day of my life."

There's Charlie by the lake.

There he is sailing the boat.

What about Charlie
and the bloodmobile?

They have to be
in the same picture

in order
to establish time and place.

Okay, there he is,
swinging across the creek,

landing on the other side,

there he is running.

No, that's the jogger
that ran into Charlie!

No, wait.
Or is that Charlie?

No. That's the jogger. It just
sort of looks like Charlie.

It looks a lot like Charlie.

Same hair, same build.

So Charlie was
knocked down by someone

who looked
a great deal like him.

Right before he lost his wallet.



There! There he is!
He's on the move.

Well, get in!
Come on.


Oliver, can't this thing
go any faster?

My foot's all the way down.

- Oh, he's over there!
- Ow.

Okay, here we go.

- Oh! Look out!
- Sorry!

There he is... 1:00.

Hang on, Rita!

Hey! Ho!

You jerk.

What are you doing?

Sorry, sir.

The 18th hole is
currently off-limits

due to some suspicious
ground squirrel activity.

What the hell is going on?

A moment of your time, Jerry.

Who are you people?

Loyal Americans dedicated

to the highest standard
of mail delivery.

We have some information
of the utmost importance

we want to bring
to your attention.

I gotta sink this putt

and be back in court
in half an hour.

We have
a double-double Reuben on rye

from the mile-high deli

that says you wanna hear
what we have to say.

[Oliver]: You are
the public defender

for Mr. Charles Riggs,

and this is the information
that proves he is innocent.

You're the guy that called me.

Photos taken the same day
the crime took place.

Note the Bloodmobile,
a once-a-year afternoon event.

Please pay particular attention
to this photo

of a man who bears
a remarkable resemblance

to Mr. Charles Riggs.
Please note his hand

suspiciously close to
Mr. Riggs' back pocket.

I submit to you

that he is stealing
the very wallet

that the murderer
of Roger Piperson

purposely dropped at
the scene of the crime...

That's ridiculous.

I know it seems
a bit far-fetched,

until I point out to you

the man accosting
Mr. Riggs,

removing his wallet,

is Eugene Mossley,

the cousin

and sole living relative

of the deceased millionaire.

Look him up.
He's on the Internet.


Follow the money,
Mr. Polevich,

and I imagine you will
find the murder weapon

and a man who has just
inherited the millions

his cousin had
promised to an orphanage.

Okay, well,
I'm gonna give, uh, all this

some real thought.

No. You're gonna give that
to the district attorney

and you're gonna get

the charges against
Mr. Riggs dropped.


What is that?
Some kind of threat?


But this is.

Have you ever seen
what happens to Montana steaks

when they've been rerouted
for additional postage?

[Takes a deep breath, sighs]

Well played, sir.


That's right, Parker.

The remarkable way
in which this new evidence

came to light

certainly contributed
to Riggs' speedy release,

which we expect to take place...
Any minute now.

So this it?

It's really over?

Before you know it,

we'll be back at the D.L.O.,
packing our proverbial bags,

and transferring to Pueblo.

Or Meeker.
Or East Tincup.

Our days of rule-breaking
glory are over.

Not for me.


I imagine you'll always
be found somewhere

stepping across a line.

Before it's all over,
I'd like to know why.

Shane McInerney, why are you
such a revolutionary?


Since you called me
by my real name,

I'm going to tell you,
Mr. O'Toole.

I always followed the rules.

Drove the speed limit.

Always parked at least
five feet away

from the fire hydrant.

Never tore the tags
off furniture.


One night, when
I went to a hospital,

and they told me

that visiting hours were over,

I said "thank you.
I will come back tomorrow."

But when tomorrow came...

I didn't have anyone
to come back to.

My dad had died in the night,

and I never got to the chance
to work things out with him.

You two were at odds?

He had called
a couple of months before,

and said that he was sick

and he wanted to spend
my birthday with me

before he died.

I said...

That he had been gone so long,

that he was dead to me already.

But he was your dad.

I'm sure he knew
you didn't mean it.

He knew that I did.



You may have surmised by now,
uh, I am a man a faith.

It's true.
He sings in the church choir.


You may find my faith

amusing or naive,

but you're something
of a believer yourself.

What about me

could possibly give you
any indication

that I believe in God
and redemption

and all that stuff?

Well, if you don't,

you should throw
that card away right now.

Go ahead.

Yet there it is,
still in your purse.

You're hoping
there's redemption in there.

You're hoping that

there's something more than $20
in that envelope.

You're hoping...

That when you
finally find the courage

to trust that your father
never stopped loving you,

and you tear open that pain
you've been carrying around,

there's forgiveness inside.

And hope like that,
my dear Shane...

Is what faith is about.

[Door lock buzzing]


[Reporters shouting]

How does it feel
to be exonerated?

What's the first thing
you're going to do?

[Reporters asking questions]


I know it doesn't matter now,

but I just figured,
it's the 26th,

and one of us should
be here, right?

Of course.

We got you

a bagel and lox.

Uh, and, uh
cream cheese and capers.


For... everything.

Hey, Norman, we should
go feed the ducks.

Yeah, I don't know.


Ducks carry disease, you know.

U.S. Postal Service, huh?

An obscure division.

Well, thank you.

I thought you might like these.

And a sewing kit.

A small souvenir
I happened to keep

from the Washington, D.C.,
Holiday Inn.

Something to remember us by.


Good luck, Charlie.


It's hard to believe

this is our last assignment

This is our first assignment
together, Norman.


I'm gonna miss us.

[Bike rattling]


Oliver, look.



What are you doing here?

Well, we had a date, right?

I-I know, but I...

I tried to find you,

I did find you,
at the research center,

but they said
nobody survived the trials.

I never finished the trials.

I only signed up
because it was free.

I-I was too afraid
to go home to Boston

and ask my folks for help.

You were in Boston
this entire time?

My parents found me
the greatest doctor

in the world and I...

Oh, my god.

That is Kelly, right?

Yes, Norman, I believe it is.

I knew it!

I knew she couldn't
actually be gone.

I don't understand.

I thought she was
supposed to be, you know...

Don't believe everything
you read on the Internet.

That's right.

"There are more things
in heaven and earth," Norman,

"than can be dreamt of
in your philosophy."

[Oliver and Shane]:


Aunt Tilly's missing will,

the missing registration form
of the class reunion,

the odd ransom note,

the first letter from college,

the last letter from Iraq...

I have seen it all...

Dead letters by the thousands,

each one a tiny paper vessel

laden with good news, or ill,

profit or loss,

love or pain.

Tossed about on the rough seas
of government protocol,

a ship searching for its harbor,

each one bearing the power
to change something,

and yet,

each one a destiny postponed...

Until it comes to us.

Ladies and gentlemen,
this is an excellent day.

Good morning, Oliver.

Good morning, Norman.

"District Attorney Edwards

"hailed the local
post office branch

"at Alameda and Downing

"for the superlative service

"and a highly-efficient
Dead Letter Division.

"The branch was originally
slated for closure,

"but will now be expanded

"to receive
all misdirected letters

from the Western
and mid-States regions!"

[Doors swing open]


Looks like you rate now.

That transfer you put in for

came through early,
and you report

to the direct line operations
at the terminal annex in...

Two hours.


Do you still want it?

I think, uh...

I think...

I think I need a cup of coffee.


Good coffee.

Excuse me.

Looks like your "loop"
just got a little smaller.



Aspen chai tea with foam.






[Doors swing open]

Come and get 'em!

I got three
skinny vanilla lattes

and one Steamboat Americano.

We have a lot of mail to sort
through today, people, so...

That was very nice of you.

Well, I found
an extra $20 in my purse.


[Oliver]: Yes,
the thoughtfully-composed,

well-considered, addressed,

professionally postmarked,

and personally-delivered letter

is still the gold-standard
of human intercourse.

God is in his universe,

and all is right with the world.