Cambio de ruta (2014) - full transcript

Nicte is the best guide for tourists of the Riviera Maya. Her tours are filled with unparalleled adventures! She leads tourists to spectacular places where nobody dares to go; swim in the cenotes, throw themselves into by Tyrolean, snorkeling with the turtles, try local delicacies are inter alia experiences that they will never forget. Suddenly the local company for which she works is bought by a transnational and Nicte is forced to start from zero and formed her own company. Magazine is the most important prize of tourism in the world and just opened a competition to find the best guide for tourists to Mexico. Nicte will give a great battle to win the prize. This film highlights the value of the conservation of our environment and the struggle to attain our dreams in a framework of a Mexico beautiful and lovely.

CHANGE OF HEART

We are here.

Quiet, so we don't scare

them off.

Hey, look!

A tarantula.

Very well.

Here.

Picture.

Okay, who's next?

Thank you.

This last port survived oblivion.

These temples contain

images from the gods...

Yummy! Smells good!

Hey, you're home! Good.

- What'd I do without you?

- Starve to death.

You're right.

Hey! My favorite

vegetarian food!

Today I had the greatest group.

There where people from Japan,

Spain, US, Saudi Arabia...

- Wow!

- I took them to the jungle.

Remember I used to dive from...?

Hey, Nicte, Nicte...

Any hunks?

Any handsome guy...

with whom

you'd like to get wild?

Come on!

Just asking.

Wild mambo is very important.

The body needs something

other than food.

Endorphins make you glow.

It shouldn't be me

preparing your supper.

You don't have to.

Don't be silly,

that's not it. I love doing it.

Anyways, you should wear

some make up.

A little eyeliner.

Anything.

It's been a long time.

You'll forget how to use it.

I can't believe we're having

this conversation.

Doesn't matter.

While the time comes...

- you can be self-sufficient.

- No way, mom.

Just let me show you.

- Just take a look.

- Forget it.

- Okay.

- Thanks.

I'll set it right here.

Let's have a nice supper.

Just let me tell you

there's a new product.

- Really?

- It's great.

It's called "Papa Smurp".

- "Papa Smurp".

- I've sold three this week.

- No way!

- There must be a reason.

Of course.

I don't think "Papa Smurp"

is for me.

Okay, but I'll leave it

right here.

Good morning.

- Hi.

- Good morning.

- This is for me, right?

- Yes.

Thanks.

EMPLOYEE OF THE MONTH

Thanks for joining me today.

I'm glad we're all here.

I have great news.

But, before we start

just as we do every month...

we'll acknowledge the

employee of the month.

The employee of the month is...

our dear Nicte Flores.

- Thank you.

- Congrats, Nicte!

This is the 18th month in a row

that you are...

the employee of the

month at Tours Tours.

- Congratulations!

- Thanks.

- Here you go.

- Thanks.

Give her an applause.

Now, I'd like to share

some news with you.

You know this job takes

courage and commitment.

I still got the courage,

but I'm lacking the other one.

So, after a millionaire

offer I got...

We're getting a raise.

Well, actually, no.

My friends, I've decided to

sell this company.

But, don't you worry.

Your jobs are safe.

You're the best tourist guides

in the Mayan Riviera.

You'll be working under

a new administration.

The new owners will come

talk to you tomorrow.

Thank you, really,

for your commitment.

You all live in my heart.

See you.

- Where are you going now?

- To the Bahamas.

- Really?! Wow!

- Yes.

My regards to your wife.

- I won't see her soon.

- Did you have a fight?

Nope. Don't tell anybody.

I'm taking my new friend,

Natasha.

Hum, well...

lots of changes, huh?

It's never late

to fulfill your dreams.

- Being a tourist?

- More or less.

A billionaire divorcAc,

with a permanent suntan...

and if I get lucky...

might appear

on an elite magazine.

You might, yes.

Well, hum... good luck.

Work is not everything,

you must have a life.

- Okay?

- I will. This is my life.

- See you, precious.

- Bye. Good luck.

- Did he say Bahamas?

- Yes.

He's stupid.

What's in Bahamas

to beat this place?

Nothing really.

Maybe he just needs a change.

- What about me?

- What about you?

You want to go with him?

These changes never work

out for the better.

Our pay could go down or we

could draw the short straw.

How about

a little positive energy?

He said everything will be fine.

You always see the dark side.

Because I know them...

- Paul?

- Hey, how was your trip?

Fine, thanks.

Did you get the Canopic vases?

Yes.

Just want to make sure...

they're in the correct

order.

Paul, there are only

3 sets of 4 vases.

They're aligned

as in a crime scene.

What do I do?

Set the flat capped ones

in a corner.

The ones from the first

middle period...

are the ones with the

human heads.

Set the ones of Orus'

children horizontally...

So people can see

the Gods' heads.

How do I arrange the organs?

There's not a set order.

I don't know.

Stomach, bowels,

lungs and kidney.

There's no vase for the heart?

No. The heart was left

inside the mummy.

It's the soul's core.

Come on, you know all this.

Anyways, did you finally

read your dad's letter?

"Dear Cristobal,

I worked hard to ensure..."

a good future for you

and your mother.

However, when she died,

I was lost and moved away.

Now, at the end of my

road, I realize I gave up...

what was most

important.

I missed out on a lot of things.

Unfortunately,

my time is running out...

and I won't be able to

make it up to you.

You must now you've

always been my inspiration.

I hope you'll forgive me

and remember...

the happy times we

shared with your mom.

Now that I'll be gone,

I need you to take care...

of Arroyo Tours Associates.

The Tourism Division IS NOW...

at the Riviera Maya

developing a project.

Go check on it and see

that this new administration...

lives up to the values

that have made this company...

"what it is today.

Love, your father."

- Excuse me.

- Yes?

- You work here?

- Yes.

You're dressed like

Indiana Jones. Cute.

But this is no disguise contest.

I don't get it.

I'm in charge

of the company's image.

You know, presence,

style, power.

We've got to do

something about this.

It works for me.

Good afternoon, everyone.

Good afternoon.

Today is a very important

day in Arroyo Tours.

We're pleased to greet you,

professionals...

in the hospitality

of the Riviera Maya.

I'm Victoria, your new Director.

I'm here to tell you

that as of today...

we will work together,

heart to heart.

You won't be just employees

anymore but associates.

Yes, that's right.

Arroyo Tours associates.

You won't have to worry

about salaries...

or overtime anymore,

as you will get...

a 0.005% shareholding.

So, let's welcome this new era.

Starting next week, you'll

be receiving training.

Simple safety and

confidence requirements...

for both you and us.

Any questions?

Okay, then.

Besides changing

the company's image...

in order to obtain

identity and standing...

we will modify the

food supplies as well...

as we're missing an

opportunity bias there.

Ms. Jones...

what's your real name?

Nicte.

Very well, "Nike",

come to the front.

Come on, don't be shy.

Okay, we'll do an exercise.

You'll be a client and

I'll be your tourist guide.

I'm the tourist guide.

I know, it's just role-playing.

It's make believe,

just to make a point.

Think you can do it?

Okay. Two steps back.

Go on, further back.

Now come.

Hey!

How are you doing today?

Welcome to Arroyo Tours!

This week we have

2 for 1 in all beverages.

Great opportunity.

Would you like something

to eat or drink...

before going on this

super exciting tour?

No.

Okay. This could happen

and in this case...

better not insist.

Note your stops should

be in spots with no shades.

This way you'll promote

beverage consumption.

Okay, "Nike", let's try it

once again.

Go back. Further back.

Now.

Now.

Hey!

How are you doing today?

Welcome to Arroyo Tours!

This week we have

2 for 1 in all beverages.

Great opportunity.

Would you like something

to eat or drink...

before going on this

super exciting tour?

No.

I don't think

you're getting it, darling.

- You should say yes this time.

- No.

Say again?

I don't like your game.

It's harmful to health...

and to the environment.

Don't give me that look,

you don't like it either.

Everything okay?

The Big Boss is here.

Cristobal Arroyo is on his way.

Cristobal Arroyo...

as in Arroyo Industries?

The very same.

I've met him.

He's a "'museum worm".

He works at the New York Met.

He's an anthropologist.

Nothing is by chance, Victoria.

We'll see. I hope he's here

just to visit pyramids.

- Hello.

- He's here.

- I'd like to see the manager.

- Come with me. Smile.

Let's go.

Welcome to Play a del Carmen.

I'm Victoria.

We met at a convention in Paris.

Long time ago.

- So, how was your trip?

- Fine, thank you.

- Everything went smoothly?

- Yep.

This is Julia Guerra.

She's in charge

of the corporate image.

Hello.

- Welcome.

- Hello.

So, would you like us

to show you around?

Sure.

It's for today, people!

Come on!

That woman needs

a kilo of poc chuc.

Next?

God, they're slow!

Oh, good, it's cool here.

The use of air-conditioning,

besides being an expense...

doesn't help us make

the clients thirsty.

Take a sheet.

You look nice in the uniform.

You do.

Okay, let's start.

You're acquainted with the

new standards of ISO 9001.

How would you apply them

and what would be...

your idea of an effective

benchmarking?

- Are these the questions?

- Yes.

Is there a problem?

Being a tourist guide is

much more than this.

It's about architectural

wonders, nature.

It's sharing those things

with tourists.

Sharing our ancestor's history.

- It's much more than...

- Okay, she has no idea.

What is the tourist influx

rate for the last 15 years...

for the Riviera Maya?

You don't know?

What does that have to do?

A lot, my dear "Niche", a lot.

Don't take this personally.

I mean, it's nothing

against you.

This is called

"corporate vision".

We need our associates to

have it in order to grow.

Okay, that I can study but...

let me show you

what I know.

Please.

No, darling, go study and

then you show us, okay?

- Thank you.

- Thank you, "Nize".

- Next.

- It's Nicte.

Nicte.

Next is Dimento

and he won't know...

those answers either.

- Next. Dimitri.

- Dimento. Your turn!

Oh boy!! Look at his hair!

We must do his hair.

Julia, I need a word with you.

Darling, your attitude

doesn't help much.

Want to keep your job?

Start studying...

and leave the rest

of the business to us.

That's our thing.

Demetrio needs polishing,

by the way.

Do you know how long it takes

for a cigarette butt to degrade?

Do you know what it is like

to work with this heat...

wearing these uniforms?

You're a business expert but, you

have no idea about Mayan culture.

How dare you!

Are you making a scene?

I give a shit about

your thoughts!

If you don't like our changes

the door is wide open.

Actually, I don't like

your changes.

I don't like the way you

treat people...

nor how you treat the

environment!

So, I quit.

What's going on?

We just saved one compensation.

I could see that coming.

- If it's not good, better gone.

- Of course.

Hey, those are Gucci's latest,

right?

One more.

What is it, sweetie?

I've never seen you like this.

I' need to talk to my dad.

I'm waiting for him.

If I tell you now, I'll start

crying and lose composure.

I hate her Spanish accent...

and her shitty

ISO standards!

She said Dimento

needs polishing.

Maybe a bit, but I'd do it.

Or better not.

Tourists love

him just like he is.

Benchmarking!

Bench-marking!

I don't get you,

but here comes your dad.

Vent your sorrows as I

think you're a bit drunk.

Did you like the show my rain deer?

It's an excellent song, right?

Hey, come on, let's talk.

Tell me everything.

- Anything else?

- Thank you.

I like the place.

I saw it yesterday.

Jazz in the middle of

Play a del Carmen, huh?

It's not New York,

but it's okay.

What I find great

is your being here.

Cheers!

You're the Godfather of our

growth in Mexico.

- To the Godfather then!

- Cheers!

So, are you visiting the

pyramids?

I can be your guide if you like.

I've learned a lot lately.

It could be fun too.

Of course, but...

I'd like to relax

a bit too.

Sure, you relax and enjoy.

We're here to do the hard work.

You can come

to the office anytime.

Even better, Julia will

prepare a briefing...

So you know what's

going on.

That'd be great.

If it's not too much to ask.

No problem. I can bring it

to your hotel.

Thanks. By the way, I left

my things at your office.

- Is there someone there?

- Sure, Pedro will help you.

Do you mind if I print?

From my computer?

No problem.

Would you like company?

No, thanks. I'd like to walk

a bit on my own.

You two stay and have fun.

I think I drank a bit too much.

You know...

I can't keep working at a

place with heartless people.

They're not aware of the

importance of... sharing.

My boss and I are opposites.

I love being a tourist guide

but I can't stay there.

- Well, don't.

- That's the point.

I quit. I'm officially

unemployed.

I think this is your big break.

- Come on, dad.

- Of course it is.

You know the trade,

you're the best at it.

It's time for you to grow.

And growing hurts, honey.

But you must do it.

It's time for you to go

on your own.

To pursuit your dream.

You think I'm capable

of doing so?

Absolutely.

Although you won't go on

your own today.

You'll stay over at our place.

MEGA COMPLEX ARROYO RESORTS

1,500 HECTARES, 2 GOLF COURSES

What is this?

Leave the package aside.

Very well.

Now, slowly move it closer

to your "untulu".

It's Mayan.

Okay, we'll call it "cocoon".

Very well.

Make sure it has batteries.

It should vibrate.

Give me a sec, princess.

I was talking to my daughter.

I have the duck, which

is waterproof, and the bunny...

- Do you feel better?

- Yes.

Elo?

- I think she found it.

- You're a genius!

Poor Elo. So long using it

and she didn't...

know what it was for.

Anyways, your dad told me.

It's good you quit.

That company wasn't for you.

I agree with your dad.

You need to start your

own business.

That's right.

Celery juice.

Great moisturizer.

- Oh, no, mom!

- It is.

You need a new vision board.

Get your goals in there.

You know I trust these things.

They always work.

What should I write?

I'm lost.

Think positively and positive

things shall come.

Decreet!

Chin up, honey.

Darling, we'll always

be here for you.

Take it easy.

Okay, get your act together.

There's a lot to do.

Drink your juice.

Hangover? Nothing better

than a fresh juice.

- And a good orgasm.

- Mom!

You're right.

Car me lit...

How's the job treating you?

They're exploiting us.

I work overtime...

and they told me

I need brackets.

That sucks!

Poor you!

I could get run over by a bus...

and you wouldn't care, huh?

I mean, you didn't even call.

- It's just...

- It's okay, I'm better now.

Good thing you

can make it up to me.

It's called karma.

Oh, come on.

Let's start our own business.

Let's be partners.

No bitches around,

no uniforms, no brackets.

People with heart.

I don't know.

Come on!

I'm doing it.

But without you, you know

I need spice in my life.

Who spices up my life?

Who?

Who?

- Who?

- You're being cruel.

You're right.

Come on! Please please.

Do it for me?

We need loads of money

to do that.

Have you seen the look on

the tourists after our tour?

They love it.

Tips! We got tips!

We have to go for it.

It's now or never.

Come on! Let's do it.

- Our own business.

- Yes!

It's like going on the zip line.

At first you're scared,

but then, you relax.

- I can't say no.

- Who are you talking to?

Shush! Don't interrupt.

I'm talking to Big us.

Big us?

My shaman suggested to give voice

to my inner child.

- And you call him Big us?

- Yep.

Dimento...

Big us... I need you.

Let's start our own business.

One...

Two...

50-50.

50-50!

- You share your 50 with Big us.

- Deal!

Let's go!

Let's go!

Oh, Nicte!

My princess.

Princess, my ass!

My queen!

What wouldn't I do for you!

Let me warn you,

the bus is not at its best.

It needs spare parts and stuff.

But, better a bird

in hand than...

You'll like it.

Okay, where is it?

What happens if you throw

a duck in the water?

Don't know. What?

It swims.

A duck. A duck. A duck.

A duck. A duck.

Look at this beauty!

Specially for you, princess!

What do we need to get it going?

A miracle.

Must change the brakes,

the clutch, the gear-box...

the radiator,

the upholstery.

Just minor details, right?

Minor details, yes.

So, my young entrepreneurs.

Scully and Mulder

checking their X Files!

We're in a bit of a rush.

So, I once had a dream

and I woke up...

as the alarm clock rang.

I realized I had to pick up

my business.

I would've been like him.

A bit shorter and funnier.

But I'm fucking used

to eat 3 times a day.

So, okay, how much?

An eye for an eye.

64 million pesos...

and 47 euro cents.

What do you say?

Just kidding.

It'll cost a lot but...

We have an offer for you.

You won't be able to resist.

You give us the truck

for free...

and we'll

make your dream come true.

Cristobal!

I have some questions

about your project.

Of course. Shoot.

Do you have to destroy

a big area of mangrove swamps...

- to go through with it?

- Well, yes.

Sacrifices, sacrifices.

We need that territory.

Some hectares

are not as important...

a sit is to feed

hundreds of people.

Feeding hundreds of people?

You don't know how many people

are involved here.

There's a lot of poverty.

Would you rather

have swamps or children...

having access to education

and health services?

It doesn't have to be that way.

Yes it does.

Forget about romanticism.

This is reality.

We're talking about lots

of families yours included.

Besides thousands of employees.

I don't get what's the problem?

I'll go through

the conditions again...

and we'll talk.

Okay.

Okay.

What else?

We must think about things

the others don't offer.

Besides asking them

to push the truck...

we can offer an

all-inclusive experience.

All-inclusive?

Yes, as it includes an expert

on spring-breakers...

called Dimento.

You say "jump"

and I say "how high".

And it also includes

a very handsome man...

along with

imaginary friend.

- No?

- Big us?

- He's not included.

- He's not, okay.

So, let's visualize.

Let's think

if we ask the Universe...

everything is possible.

Visualize and carry through.

That's how things work.

What are you doing?

What's this contest about?

Tour Guide is

the major international...

tourism magazine.

Registrations

are per destination.

Hey, it's only them here!

To improve their service,

they need competition.

But they are a "Monopholy".

"Monopoly", remember?

You know what?

We must put an end to this.

- So he wants to help?

- Now he is enthusiastic.

It turns out he's interested

in everything that goes on here.

I gave him some papers

to keep him busy.

I've invested a lot of time

in this project...

for him to come

and hinder it.

The truth is he's a hunk.

He has a naA-ve air.

He could use a good fuck.

Hey, nice!

Now we're talking!

That's the attitude!

That'll get him off our backs.

You know everything

that is at stake here.

Down to business then.

- Hi there!

- Hi. How are you?

I know a great Yucatan

food restaurant.

Join me for supper

and we can talk shop?

Thanks but I have lots of work.

Is that it or you don't like

Yucatan food?

I know a Spanish restaurant too.

I love Yucatan food.

Some other time?

Promise?

Sure.

Destroying 200 hectares of

mangrove swamps just like that?

Well, the poverty...

I know there's poverty here...

but there must be

something we can do.

I don't know, maybe...

Find out about fines,

international permits...

the impact on the environment.

Hey, how about that guy?

- Him?

- We have nothing to lose.

- Okay, let's try.

- Cool.

Hello.

- Hello.

- Sorry for the delay.

Are you ready

for your best tour ever?

We guarantee we'll take you

to awesome places.

Sinkholes, mangrove swamps,

natural reserves.

- Mangrove swamps?

- Yes.

Your timing is perfect.

- I'm Nicte, your tourist guide.

- Cristobal.

I'm Dimento.

Together we are Nicte Tours.

- Ready?

- Ready.

Ready.

- Let's go!

- Let's go!

Is this your first time

in the Riviera Maya?

I was here as a kid,

but it has changed.

True.

It has changed a lot.

My dad used to bring us here.

I liked it was not crowded.

That's nice.

I like this place.

I feel positive,

energized, you know.

I know my way around here,

you'll have fun, trust me.

Careful!

Don't touch that tree.

That one.

This is a Chechen.

Mayans used to tie non-natives...

Ito it as 1t oozes

a toxic resin which can cause...

- even third degree burns.

- Really?

Unfortunately

it's not done anymore.

- Excuse me?

- I meant, fortunately.

Now, the only way to heal

a burn caused by the Chechen...

Is using the Chacah,

which is this tree right here.

This one.

- Are they always together?

- Always. Nature is wise.

Always, next to a Chechen

is a Chacah.

That's interesting.

Let's go.

I've always been amazed

by this caverns.

It's as if Julio Verne

had been inspired by them.

How is it a drop of water

can make this forms?

It's amazing.

Look. There is Dimento.

And a heart there.

In all cultures...

the heart has always been

most important.

Don't tell me you're

a tourist guide too?

No, I'm an anthropologist.

I thought you were after my job.

For real, an anthropologist?

You must know much more than me.

Not about these places,

but I can tell you...

the heart has always been

sacred in every culture.

Did you know organs

were kept in different vases?

The heart

was left inside the corpse.

That's why the heart

is the top offering.

How about if we stop thinking

for a while...

and just let ourselves

go with the water flow.

Come.

Float face up.

Play dead.

- Did you eat lead?

- I'm no good at playing dead.

Let yourself go, I'll hold you.

Okay.

Word says, 65 million years ago,

the peninsula...

was underwater and

a meteorite pushed it out.

There's a lot we don't know.

That's why I love the past.

People were wiser.

For starters, they took care

of the planet.

We don't.

That makes me angry as I believe

Earth is our home.

It's was gives us meaning,

what holds us.

Life is full of surprises.

True.

Life is full of surprises.

- Best tour ever.

- This is awkward.

We now.

Tell your friends.

On the contrary,

it's embarrassing.

We owe you.

We wanted to take you

to more places.

Nic, this is broken.

Hey, I had a great time.

No way I could repay you.

- Big tip.

- You're right.

It's called gratitude.

Nothing to thank us for.

We ought to pay you.

Say what?

Thank you, really.

In fact, sorry

for the inconveniences.

We're just starting.

This was our first tour.

- Really?

- You're our back man.

You should be proud.

Actually we are.

It's just a matter

of fixing some minor details.

No problem.

Close it.

Ready?

Let's go!

Once again, sorry

for the inconveniences.

To make it up, we'd like

to take you meet our sponsor.

We won't take no for an answer.

Your sponsor.

Yes, the chubby guy

with the cigar.

She says he's a great comedian.

I could make it on Friday.

I can use some smiles.

Great.

Great.

Doubly great.

Thank you, Cristobal.

Here, this is our number.

Hire us again or recommend us.

There's her number too.

Next time, I promise this

bus won't break down.

- Thanks again.

- You're welcome.

- See you soon.

- Okay.

- Bye

- Bye.

Okay, let's go.

Thank you.

- Hello, Julia.

- Hello, Cristobal.

I went shopping and found

the perfect glasses for you.

Thanks.

You shouldn't have.

- Nice hotel, huh?

- A bit excessive.

You'd rather have a straw roof

and sand in your bed?

- Maybe.

- I see.

When I first got here, I found

local stuff charming.

Then, time goes by and

you realize they are not like us.

They are too simple-minded

to understand.

Sometimes I am too simple-minded

to understand.

You consider yourself simple?

As simple as that.

Need me to explain?

I didn't see that coming.

If you need more explanations...

I see you need to rest

and a shower.

- Good morning.

- Morning, Nicte.

What might be his sign?

Sign?

Cristobal's sign.

What do you think?

If my ancestors don't fail me...

I think he might be...

Tzootz.

- Bat?

- Yes. He looks like one.

He doesn't look like a bat.

Either he is a Moan or a Dzec.

Owl or Scorpion?

Which gets along

with the peacock?

- Now I get it.

- So?

What would you like him to be?

Scorpion.

When you feel that energy,

you just feel it.

Everything has meaning.

Maybe it's just me,

but I don't think so.

It was quite real.

He has beautiful eyes.

You like him?

Let me remind you

scorpions sting.

- With their tail.

- You're so bitter.

Just saying.

Just taking care of you,

but suit yourself.

Great job, you're

a great partner.

Get some rest.

See you.

Bye.

- Hi.

- Hi.

- Sorry for being late.

- I just got here.

- You look beautiful.

- Thank you.

Hello.

Anything to drink, sir?

Of course.

Ladies first.

- What are you having?

- Me?

Bloody Mary...

do you have celery?

- Yes.

- Two sticks.

- You?

- The same, two sticks too.

Okay.

- How's the job?

- Very well, we're doing fine.

In fact, if you like,

after the show...

there's a beautiful place

I'd like to show you.

I owe you part of the tour.

You owe me nothing.

It was great.

But we can go.

Here's Johnny!

He's our sponsor.

Hello! I'm Johnny, but I like

my friends to call me...

Johnny.

It's a pleasure being here

with you.

We always have people

from all parts of Mexico...

and from all around the world.

- Where are you guys from?

- Spain.

Spain.

Just remembered a story

about two Spanish friends.

They were hunting.

One says to the other:

"Did you see

that dead seagull?"

Benancio goes,

"where, where?"

Now, I have a friend

who is a great tourist guide.

She's quite witty.

Once she came up with a...

tour for cross-eyed people.

So, on the bus she goes,

"if you turn to your right"...

you'll see the ocean

to your left".

You know what an iguana said

to another iguana?

We're iguanitas.

Did you know mangrove

swamps do miracles?

They do? How?

They're the habitat

of fish and shrimp.

They absorb the sediments

that kill corals.

They absorb contamination,

prevent erosion.

They are a wall to contain

hurricanes and storms.

I didn't know all that.

Hey, look! What's that

shinning in the water?

That's a "noctiluca",

a protozoan.

They shine in the ocean.

- Can I touch it?

- Yes. Come, I'll show you.

Amazing!

I can't believe it.

I've never seen anything

like it.

This is one of

my favorite spots.

My mom used to bring me here

as a child.

I'd spend hours looking at them.

I called them sea fireflies.

It's magical.

In fact, I had never

brought anyone here.

I'm lucky then.

- Hey, Samuel, how are you?

- Very well.

Good seeing you!

How's the job going?

- It's been 20 days already.

- 20 days!

I can't believe how time flies!

I think initiative

is key in this business.

- You think so?

- I do.

So, I need you to do me a favor.

Would you promote

these brochures for me?

I promise you won't regret it.

Tourists will love them.

Kukulcan will be mad.

What if I get caught?

We have a contract

with Arroyo Tours.

Well, they don't offer

what we do.

Besides, they won't know.

In the remote case they did...

you can tell them tourists

couldn't resist...

these super brochures.

Just look at them.

They're great!

- May I ask you something?

- Sure.

- Are you pro monopolies?

- No way!

I knew it!

When I first saw you,

I thought...

this guy supports

and values local work.

- Oh, Nicte!

- Come on!

Our basic services

are almost 40% above the average.

I'm sure by the end

of the year...

our annual profit

will exceed that 40%

We're working on it.

If we want our profit

to keep going up...

we must keep

that growth rate.

What would the growth plan be?

Well, first we must win

the Tour Guide contest.

That's a fact as we have

no competition.

That will put us in the

map of international tourism.

Well...

Besides the contest,

what does the plan imply?

I'm telling you, darling.

It's step by step.

First step is to win

the contest.

That's why we are expecting

Mr. del Castillo.

It's important for you

to trust me, Cristobal.

I know what I'm doing.

I won't risk

the company's interests.

- You're getting all wet.

- Thanks.

- What's distracting you?

- Nothing.

Can I ask you a big favor?

I must turn in these papers

and I need a witness to sign...

- or they won't accept them.

- What are they?

It's just a list of people

who don't meet...

our job requirements.

They don't meet certain

criteria, like Mr. Perez...

who failed the first aid exam.

That's risky.

Anyways, it's nonsense.

- I'll find someone else.

- I'll sign them, no prob.

Besides, Victoria

is accountable...

you'd be only a witness.

Okay.

- There you go.

- Thanks.

I owe you one.

You don't say!

That's terrible.

It is.

Would you please help me?

Of course, girl, I'll help.

Schedule an appointment

in this book.

Nobody told me I needed

an appointment!

You do in order for us

to assist you...

just like you deserve.

Besides, you need to bring

all proofs and documents...

So we can proceed.

How long does this take?

- 10-15 business days.

- Say what!

That's too long!

I need to work!

Did your license expire?

No, it was revoked.

"Nike"!

How is it going for you

as a freelance?

You should know.

You revoked my license.

- I have to get a new one.

- Poor thing!

- One never knows who to trust.

- It was you who revoked it!

I wish I had that power.

Better check who signed

those papers.

Good luck, Indiana Jones.

Oh, my regards

to your friend Cristobal.

Dimento.

What!

Here he comes.

This won't take long.

How do you dare!

How could you!

Do you think I'm stupid?

Best tour ever!

Best week ever!

What a nerve!

You tricked me!

Well done, Cristobal Arroyo!

- I don't...

- Aren't you Cristobal Arroyo?

You're to blame for my license

being revoked!

I can't enter the contest

thanks to you!

You want to keep everything!

Keep the Riviera Maya

for yourself! You deserve it!

- Listen...

- Shut up!

I don't want to see

you ever again!

You used me.

The connection

I felt with you wasn't real.

Go to hell!

- Hey, what's wrong?

- My license was revoked.

I'm out of the contest.

It's in four days.

No can do without my license.

Maybe it's just bad timing.

Obstacles in life are for us...

to prove our passion.

If this is what

you're passionate about...

it'll happen.

I dreamed about my band...

and my dream came true.

We do great.

Most important, Nicte...

I'm happy because

I do what I like.

But I can't do anything

about this.

It's not just about my career.

- I want people to see this.

- There's always a way.

I remember the first time

we went to Chichen.

You were 5 and you told me:

"Dad, I want to be

a tourist guide"...

and you are.

You're a fighter.

You're a first class tourist guide.

Thanks, daddy.

- I love you.

- I love you, honey.

So, let's get to work.

When the going gets rough...

OK.

- Nic, we need the permit.

- I know.

So, what's the plan?

- Won't you pick up?

- I don't want to.

He's been calling all day.

I'm not up to it. Period.

I have an idea.

We enter with no license.

When they check,

you'll have the new one.

Besides, they will love

our tour for sure.

The license

is just a minor detail.

You think?

Come on, who's straight

in this country?

What if...

If we ask, a "no" is for sure.

We're striving for a "yes".

I don't know.

We have nothing to lose.

We have no job.

We have no one to answer to.

Okay, let's do it!

We'll sign up and we'll win!

- That's the attitude!

- Right!

- Pick up. Poor guy.

- No. He's a traitor.

Now he's a traitor.

Before he had beautiful eyes...

he was an owl

who gets along with a peacock.

Stop it or you and I will

have problems.

We must focus on our work

and on winning that contest.

Okay, I'll sign us up

as it was my idea.

And you're not yourself today.

Hey! Hey!

I love you.

What would I do without you?

Thanks for coming.

I was panicking over...

meeting the judge.

- It's okay. Don't worry.

- Good morning.

- May I ask you...?

- We didn't order yet.

It's for the gentleman.

- Oh, God! That's him, right?

- Yes.

Hey, youngsters, how are you?

- Nice to meet you.

- I'm your fan.

Thanks.

- How are you, young man?

- Fine, thank you.

- Good. So, what's up?

- We're waiting for the judge.

Well, here I am.

I'm the judge.

That's right.

I love the Riviera Maya.

I did lots of soap operas here.

It's one of the most beautiful

places in the world.

I've done my share of traveling.

This place is wonderful, yes.

We're trying to have

quality tourism here.

I hope people value it.

Of course, we'd do better

with your support.

Oh, you have it easy.

- You have almost no competition.

- Almost?

Yes, this girl,

what's her name...

- Nicte.

- Right, she signed up too.

She used to work for you

but now she's on her own.

That's not possible.

I think it is.

She has her own bus now.

You shouldn't support

someone without a license.

What happened

with her license Julia?

Hey, you know.

You signed her revocation.

Well, hers and some others.

Nic!

There you are!

We were supposed to meet.

- Are you okay?

- Yes.

Well, not really.

What Cristobal did really hurt.

The beautiful-eyed guy.

I hate him, I love him,

I want to kill him.

I want him out of my heart.

Chin up, Nic.

Time heals everything.

- I'm so stupid.

- You are not.

It's just you give

your heart too soon.

He used me.

He used us to know our places.

You know, it's good I'm alone.

You're not alone.

You're a great woman.

You have me and Big us.

Let's go win this contest.

It's good you're here with us.

A member of the Arroyo family

will make...

the investment

more reliable.

It's important you support

our initiatives.

Is that our competition?

Please!

Isn't that Cristobal over there?

Oh, yes. I don't care.

How frivolous!

- Where did she get that bus?

- I don't know, Victoria.

- Just forget him.

- Shush!

He's not worth it.

Who would get in that thing?

And she has no license.

That's serious.

It's important

we adhere to the standards.

They're here.

Go get the judge.

Nice tour, Julia.

- You're a darling.

- Our pleasure, judge.

Remember, traveling with us...

you get discounts

in shopping outlets.

Yes, yes. Thank you.

- Mr. Eric del Castillo?

- Yes.

- How are you?

- Fine, thanks.

- Are you the judge?

- Yes.

I'm Nicte Flores, tourist guide.

- You're Nicte?

- Yes.

- Nice to meet you.

- Likewise.

- Ready?

- Give me a sec.

- Just one stop.

- Will it take long?

I'm going to pee.

Won't take long.

Sure.

Did you see who that was?

- Mr. del Castillo!

- Hi, Victoria.

- How are you?

- Very well.

- Did you enjoy the tour?

- Yes, it was nice.

Good.

Just one thing.

If you're taking another tour...

make sure

everything's in order.

Yes, of course.

Thank you.

- No problem.

- Well...

If you'll excuse me, I have

an important matter to tend to.

See you.

Mr. del Castillo!

How was it?

- Very nice.

- Good.

Now you have to go with Nicte.

- There's a lot to see yet.

- Really?

Forget about standards.

Keep your heart

and eyes wide open.

- You won't regret it.

- I promise I'll go.

It changed my life.

My life will change too

if you don't let me go pee.

Oh, excuse me.

Okay, we must keep calm.

Act normal...

Here he comes.

- Here he comes.

- Mr. del Castillo.

I'm ready.

Nicte Flores.

- I already introduced myself.

- Love your name.

- We welcome you.

- Thank you.

This is my partner, Dimento.

- Dimento?

- Dimento.

Nice to meet you.

- This is my mom, Rosita.

- Beautiful lady.

- Nice to meet you.

- My pleasure.

The girls from

the Riviera Maya chorus.

- Chorus girls?

- Yes.

Let's get rolling, girls.

- How do I get in?

- Through the back.

Let's go.

You'll experience

lots of things today.

Seats provide a massage too.

We have several

emergency exits...

And if you need some oxygen...

just stick your heads out

the windows.

I'm just kidding.

Welcome to the tour.

Thank you.

Do you trust me, Don Eric?

Sure, girl. Why?

I'm blind folding you.

We'll play a bit

with your 5 senses.

Will I be okay?

You'll be fine, promise.

I'll ask you to hold my hand

as I'll be guiding you.

- Oh, God.

- Let's go, girls.

- Blind man's bluff?

- That's right.

Ready for seeing your soul?

- Am I dying?

- No.

Okay.

Breathtaking!

- Are we walking here?

- Yes.

- Let's do it.

- Be careful.

Is it fun doing soap operas,

Don Eric?

It's nice, yes.

Stop, Dimento.

Pull over.

Pull over.

Hi, sir. Come little one,

we'll give you a ride.

Come on, get in.

Ready?

Let's go.

Long walk?

A bit. Thanks, Miss.

- Are you speaking Mayan?

- Yes.

It sounds nice.

Is he the guy who appears

in soap operas?

Yes, he is.

He looks taller on TV.

Bye-bye!

- Bye-bye!

- Bye-bye!

Sorry, that wasn't scheduled.

On the contrary, it's good

we gave them a ride.

It's giving something in return.

This is their land, and they

let us be here.

It's a way of saying thank you.

My ice-cream is delicious.

It's coconut flavor.

So is mine.

You must be proud of

your daughter.

I am. She wanted to be a

tour guide...

since she was little.

She gets post-cards from

all over the world.

Tourists love her.

She was born to be one.

You just said it.

Would you mind taking a

picture with my friends?

The chorus girls?

Of course not!

- I've been an actor a long time.

- I see.

Let's see.

Thanks for everything, Nicte.

It was a wonderful tour.

You're the best tour guide ever.

Thank you, sir.

My pleasure.

There's something

I'd like to confess.

- Okay.

- My license expired.

But my new one is coming along.

I know it's a must, but it's

almost ready, I'm sure.

Thanks for your honesty but...

things are not up to me.

There's a jury.

But I'll try to help you.

Thank you! Thank you!

Don't get so excited.

We'll see.

But I'll tell you one thing.

It had been a long long

time since I had such a good time.

You made me feel a child again.

Just look at me.

God bless you, girl.

Likewise. Take care.

Listen to me, please.

- What do you want?

- I didn't know I was...

revoking your license.

I would never do that.

Is that what you have to say?

I don't care.

It's late.

I'll win that contest.

I know, but I wanted to

tell you I'd never hurt you.

I think of you all day long.

In your eyes, in your smile.

I want to be with

you... and you know it.

If I had a vase, I'd put my heart

in it and give it to you.

I don't care, so keep your

heart as I don't trust you.

Stop calling me.

He betrayed me. He lied.

- Did you listen to him?

- Of course I did.

I know you, darling.

You get angry and you

get inside a shell.

I think he's a nice guy,

who loves you.

Honey, relationships are

based on communication.

But true communication means...

you speak and the other

one listens...

and then the other way

around.

You think your dad

and I haven't felt like...

killing each other

sometimes?

But we love each other.

We have controlled our guts.

If you love him,

which I think is the case...

go for it.

Stop acting like a child,

don't be afraid.

Don't miss the chance

to live it.

- Fancy, huh?

- It is.

- Mosquitos will feast on us.

- I'm nervous.

There he is.

Of course he is.

It's a great night for us.

- It is?

- Of course.

I'll make it simple for you.

Arroyo Tours is a tiny

company...

run by one of the major

corporations worldwide.

Arroyo Industries.

Among other things, it

builds luxurious complexes in...

let me see... oh, yes,

in the Riviera Maya.

So in the hypothetic case

you won tonight...

all this will be ours.

I think you've given your last tour.

Welcome, ladies and gentlemen.

Please take your seats, our

ceremony is about to start.

Thanks for joining us tonight.

- There's the winner.

- Sweetie.

What's going on?

Very well, it's Mexico's turn.

To grant this award, let's

welcome Mr. Eric del Castillo.

Good evening.

It's a great honor for me

to be here tonight...

to grant the Tour Guide

Award to the best...

tour guide in Mexico.

I'm aware of the importance

of treating tourists right...

and of sharing all the

riches of your own places.

But a good tour guide

goes beyond that.

He is someone who knows

well his country's treasures.

Someone who makes you feel good.

Someone who allows you

to open your senses...

your soul, your heart

to contemplate...

beauty at its fullest.

Someone so passionate

about his work...

that he transmits it to

the tourist.

Well, ladies and gentlemen...

as you know this is an

international contest...

Subject to all standards

and regulations.

This is why tonight, the

Tour Guide Award goes to...

Arroyo Tours,

at the Riviera Maya!

- Congratulations, Cristobal.

- Thank you, Eric.

Good evening,

I'm Cristobal Arroyo.

I'm a member of the

Board of Arroyo Industries.

Nicte, don't leave.

I need you to listen.

Arroyo Industries is a

guest at the Riviera Maya.

My company is here to

take care of the ecosystems...

to contribute to

sustainable development...

it would never destroy

mangrove swamps.

Do you see that lady

standing there?

She ought to receive this award.

It's hers. She's the best

tour guide in the world.

She taught me this land

IS our home.

It's what's gives us

meaning, what contains us.

Our roots.

Here's my heart.

It's yours.

You know it.

We can't let this feeling

slip away.

It's special.

It's magical.

It's from other lives.

Let me take care of you.

I miss you a lot.

I love you.

I love you too.

What did she say?

She said "I love you too".

Congratulations!