102 Minutes That Changed America (2008) - full transcript

Yeah, Dispatcher?"

Yes.

- This is
off-duty firefighter, Jumain

I guess you got this already.

You got a plane that crashed
into the World Trade Center.

Are you aware of that?

You've got a plane

that crashed into the World
Trade Center in Manhattan?

- World Trade
Center in Manhattan.

- Oh, my God!

No way.



Holy mofo, what is that though?

Mom, it's like a huge, just
like explosion or something.

Yeah, yeah.

Did you hear what I
said about it like

maybe not being a bomb?

'Cause like it's up high, mom.

It's unbelievable,
it woke us up.

We're frickin' videotaping it.

Yeah, yeah.

I just have no clue what it is,

there's just black smoke,

and what looks
like paper, but...

Unbelievable.

- You
should just tell her



to watch the news dude,

it's all over there.

- It's on the news.

- Just
a few moments ago,

something believed to be a plane

crashed into the tower of
the World Trade Center.

I just saw flames inside,

you can see the smoke
coming out of the tower.

We have no idea what it was.

It was a tremendous boom
just a few moments ago.

You can hear around
the emergency vehicles

heading towards the scene.

Now this could have
been an aircraft,

or it could have been
something internal.

It appears to be something
coming from the outside,

due to the nature
of the opening,

on about the 100th
floor of the South Tower

of the World Trade Center.

- The World Trade
Center, tower number one

is on fire.

The whole outside
of the building,

there was just a huge explosion.

- This is confirmed, this
is confirmed.

- Oh my God, dude.

What is up with that?

That is ed up.

- That's the building?

- Yeah.

- Holy mackerel!

- Every
available engine that you got

to this position.

- Rescue
crews responding.

- Jesus Christ.

- Do we have any
report on a fire condition yet

from on-scene personnel?

- Reports uh,
numerous floor's on fire.

- Is this the
second alarm right now?

- This is the third alarm
since we've been transmitting.

- Four David, 10-4.

- Oh, man.

Are you there?

I just saw the hugest explosion.

Oh, yeah, definitely.

Yeah, yeah, we're
plenty far away.

Apparently a plane
went right through it.

There's gotta be
hundreds of people dead.

- Oh God.

- We have breaking
news this hour

out of downtown Manhattan.

A plane has allegedly crashed
into the World Trade Center.

Details at this
hour, very sketchy.

Just a few moments
ago, allegedly a plane

has crashed into the
World Trade Center.

We don't have any reports
of what type of plane,

what perhaps the carrier was,

how many injuries
are there right now.

Police and fire units are
being dispatched to the scene

as we speak.

Again, these are
only sketchy details,

we'll just stay with pictures.

You're looking at live
pictures right now

from News Chopper 7.

- Mike check,
news copter, 1, 2, 3.

Mike check from the news copter.

Yeah I can hear that.

Alright, I'm standing by.

- Oh, my God.

Oh, man, what?

- Oh my goodness.

Look at that.

I don't know, wow.

- Oh my God.

- Imagine
that a airplane hit it.

- Hit
the building? Wow.

- You can see it from the
Lincoln Tunnel and everything

where we were pulling
into the Lincoln Tunnel,

and everybody stood
up on the bus.

Huh?

I don't know, I can't see.

Chris tell me they've
locked all the doors,

and everything's flying
all over the place,

there's people everywhere.

I don't know.

It hit the building, everything
just went rignt up into smoke.

- No, that's the
World Trade Center.

- What just hit?

- The Twin Towers, the
buildings that they--

Yeah, all the way downtown,

where it almost got
blown up that time.

- Uh oh.

- Oh, my God.

Feel sorry for whatever
amount of people

was up on that floor, you know?

- Yeah,
I know, destroyed.

- And we're trying
to gather some information

as to what type of plane
this might have been

into this area.

I can tell you as we are
looking here at the north side

of the north-facing
tower number one,

the gash that is
in the building,

runs from about 10 stories up,

to about 15 stories
going from right to left.

And now we have quite a
bit of smoke and flame

pouring out of the eastern
side of tower number one,

and at this point, Jeff,
that is all we have.

We are still looking
at smoke billowing

out of tower number one.

- Um, well
I was walking down

Chamber Street, and fully
saw the entire event.

With my own eyes, I saw the
entire, I saw the plane,

from the sky pass right into it.

Amazing.

- Yeah, well,
that's what it looks like.

Hey, I can see what
appears to be a hole,

but there's so much
smoke, you know,

from where I'm looking at it.

Oh, you can hear the
sirens now, right?

I'm telling you, the
whole tower is on fire.

Yeah, 'cause there's
black smoke coming out

of the one side.

I hope it wasn't a
terrorist attack.

'Cause that means
tunnels are next,

bridges are next, you know.

This is not good.

Not good at all.

- Oh, my God.

- Straight
into the building.

- Can you imagine
the people who work in there?

They must be going
crazy right now.

- Did you
find apartment 328?

- This
is operator 2-7-6-4,

we have 100 people
trapped on the 105th floor

of the one World Trade Center.

- Okay.

- Want to know
if they should evacuate.

- Really, they
should remain where they are,

if they can put something
to block the smoke

from coming in under the door.

'Cause we're in the building,

and the hallways are
filled with smoke,

so they should not
go in the hallways.

- Okay.

- Alright?

- They've
already started trying

breaking the windows,

they're panicking on that floor.

- I
understand ma'am.

Listen, we're doing the
best that we can, okay?

- Alright.
- Thank you.

- in' awful.

- Cell
phones don't even work.

Hey, go over one more
block down this way.

Everybody's running away.

- Look!

Somebody's falling,
somebody's falling!

- You
can't stay here.

I'm sorry, you got to go.

Go, you got to clear, let's go!

- That,
what is that falling?

Oh, my God, don't be a person.

- Where?

- Oh, my God.
- Where?

That right there?

- What are those
big heavy things falling

at a rate that a piece
of paper would not fall.

- Oh, my God!

- No way.

Like that, Katelyn,
you see that?

Do you see the--

- Yeah, I see it.

I see it, I just, I mean,

who's to say it's
not like a chair?

That's a big chair,

that's a big chair.

- Regardless,
it's gonna be so dangerous

at that pace, obviously.

Wait...

Oh, my God!

Oh, my God!

- Oh, my God!

- Oh, my God!

- What?

- Oh, my God!

It's terrorists that--

- What do I do?

- Mom,
another plane just crashed

into the other
World Trade Center.

I don't know a
plane like hit it.

A jet, a jumbo jet.

I'm so scared, I'm leaving.

- No! Don't!

- Bye, I love you!

- Megan...

Wait for me!

- Take the
camera, get your cell phone.

Oh, my God!

Get the outta here!

- Do we
take the elevator?

- I don't want
to be on the 32nd floor

of this building anymore.

- Holy shit.

- Oh, shit!

- How many
planes crashed into it?

- Two, another one.

- And
then I saw the one hit

the middle of it,

and we're like, get
the outta here.

- I would say for me being
back here feels surreal.

- And I never left,
but I'm never down here

just sort of
considering that day.

- Yeah, that's interesting,

'cause for me, every
time I come here,

it's specifically like,
oh, remember college.

Remember the worst
day of your life.

- Yeah.

This is the elevator
we jumped in.

I remember, I think it
was this one, right?

- Yeah, I remember
when 102 Minutes,

when you guys originally
asked for our footage,

I thought why do they want this,

why do they want
to interview us,

and then now, 15 years later,

after having watched it,

I realized, oh, this
is why they wanted it.

We were children.

You know, we had this
very unique perspective

where we're old enough to
understand what's going on

almost instantly, kind
of young enough to not

know what's going on
with my point of view,

and mature enough to be
able to sort of narrate it

without realizing we
were narrating it.

- And our friend Phil
was either with us

or in the elevator.

- Yeah, people have emailed
me or Facebook messaged me,

and said hey, I was in that
elevator on that TV show.

- We both get messages
on Facebook and Twitter

on 9/11 from people
who've seen the footage,

and it somehow, our
experience in particular

resonates with them.

- But the thing is, it's
a universal reaction,

which is empathy.

People see it and
they just feel so,

they just want to,
they always say,

I just want to hug you.

- Those first five
years were hard.

And we saw things nobody
should have to see.

I remember seeing people
standing in those windows,

and we were close enough
that we could see them

holding hands,

ready to jump.

I couldn't talk
about it with anyone,

and I also felt
like my perspective

was rather insignificant,

knowing that those people
were lined up in windows

and their only option was
to jump to their death.

What did it matter
that I saw that,

and that I was
feeling terrible about

what I was feeling inside.

It just didn't seem justified
when so many people died,

and so many people lost
their husbands and wives,

and sons and daughters
that I was allowed to feel

what I was feeling.

I think the worst minute
personally of that day for me,

was hearing Caroline
say, "Don't leave me!"

I wasn't leaving you.

- It sure looked like it.

- I was making you move faster.

- Still besties.

- Still best friends, right?

I get that question
a lot from people

who have seen the documentaries.

- Yeah, even though she
tried to ditch me that day.

- She's the only
person in this world

who knows exactly what
I experienced that day,

and can probably
anticipate any anxiety

that we could possibly
have before anyone else

in our lives around.

It's nice knowing there's
at least one other person

out there that knows what
I went through that day.

- Apparently
that was another plane,

we have witnesses, that was the
second plane that just blew.

- It's
been another one, Carl.

- Yes, he hit
in building number one.

- The
other building.

- Yes, he
flew right into it.

Southeast corner.

- You're
seeing, it looks like,

some kind of sick
confetti parade.

There is debris flying
out of that south tower.

- Brian!

- Get outta here!

- Brian
, Brian!

Go! Go!

Oh, my God!

- Get out! Now!

Shut up!

- Definitely
something hit the second tower.

Two-thirds of the way up,

we've got visible fire
showing out there.

Suggest to the incident
commander, Fort David,

to transmit a fifth
alarm to tower two.

- An airplane
hit the second tower, okay?

- That plane
was a large, bomber-style,

green aircraft into the
second tower, be advised.

- 10-4.

- Holy!

ing hell!

That's terrorists.

I can't believe I just saw that.

Both Trade Towers.

Good God.

- Another plane just hit!

- Nah, another building!

- In the other building.

- Oh, shit!

- Oh, you
see it on television.

Yeah, it's gonna
be a lot of deaths.

- Whoa, the
whole building, it's on fire!

- No, both of 'em.

- So, both of
'em are on fire now, huh?

- What's
going on, man?

- I don't know, man.

- Well,
what just hit it?

- An airplane?
- Another one?

Wait, was the first
one an airplane?

- No, what was that?

That was a, just now.

- As
far as I could tell,

that was a United,

it looked like, I swear it
looked like a United airplane

that crashed into
the side of it.

- The one
that just came in now?

- Yes!

- Jesus Christ.

- Mom, the
other tower just blew up.

Oh, my God!

- How
did that happen?

- Oh, my God, I'm shaking!

The World Trade Center
on the left side.

- No,
it's not coming down.

- Come on.

Look at the window,
out the window.

I'm shaking.

- A second
explosion has just happened,

the first we understand
was from an airplane,

the second we have no idea.

- No idea
at all at this point

what has triggered it.

If we take maybe a wider shot.

- Unbelievable,
ladies and gentlemen.

- Look it's on fire!

How do you get to
that, you know?

- I don't
understand how they're gonna

help these people.

- First they
have to get the people out

then they have to
fight the fire.

How do they do that?

- I can't believe
we're almost there right now.

I just can't believe it.

- Fire 3-2-8,
what's the address?

If you feel that's
necessary, sir, I can not...

Yeah, I'm not there,
I can not advise you.

If you feel that is necess...

Okay, have him
cover the doorway.

Have you stuffed
the doorway with,

did you put something in the
doorway to block the smoke?

I'm 3-2-8, but we
have personnel there,

we're on the way.

If you feel you must,

I can not direct you on that.

3-2-8.

- Dispatcher
4-1-4, what is the address?

88th floor, what building?

Building two?

You seen any firemen as of yet?

They're there, but...

Just hold on.

So it's Two World Trade,

88th floor in the
northwest corner?

- My
is coming up the floor of 89.

- Alright,
stay with me for a minute.

Sir, are on the 89th, or 88th?

88th, I don't...

Alright, we're in the building,

and we're gonna
convey the information

to the emergency guys.

- God damn!

- Stand
by, one second.

Yeah, we copy.

Once again, we're live over
the west side of Manhattan.

We're up around 79th street,

about five miles north of
the World Trade Center,

and again to recap the
events here this morning

as we are assembling them,

is that at approximately
8:45 this morning,

an airplane traveling
from north to south

struck the north tower here
of the World Trade Center.

Shorty after that,
as the first building

was engulfed in flames,

we were on our way to the scene

and we witnessed
a second airplane

strike the south side of the
second tower, the south tower,

and that is the second row
of flames that you see here.

As far as air traffic in the
New York Metropolitan Area,

all operations at the
New York airports,

being Newark, John F.
Kennedy International,

and LaGuardia Airport all
air traffic operations

has been suspended.

As far as other aircraft
traffic right now, us included,

we are being kept at a
distance of five miles

from the site of this
absolute disaster.

- Jesus Christ, you know,
if that's happening,

we got to get the
hell out of here.

Sorry.

- Yeah,
what happened?

- Half my company is
in both those towers

on floors that got hit.

I can't get through.

I was there only six months ago,

my office is now in Midtown.

- What company?

- Marsh McLennon, Marsh,
Inc., Mercer Consultant Group,

and William M. Mercer,
Putnam and Guy Carpenter,

occupy all floors in
that range there that

looks like that got hit.

- I'm devastated.

I can't imagine this
happening to my,

I just have some
very dear old friends

in the World Trade Center.

I hope they're okay.

- What else do you want to take
in, defribulator??

- Do you need that?

- Let's go!

- I got my car parked
down there.

I know, so do I.

Don't worry about it, come on.

We're moving out, come on.

We're just moving back the area.

We got to get a
safe time in 'em.

Let's go.

- Everybody
please step back!

Let's go!

Get ahold of
Field Comm, we need them on

West and Vesey Street gang.

field com, West and Vesey.

- Let's go,
get the out of here.

- Jerry!

- in' A!

Get the out of here.

- God!

Oh, my God!

That was ed up!

- Ma'am the police
want everybody off the roof.

Hurry up!

- Everybody
out the building,

everybody evacuate the building.

- This
is a terrorist.

- Do you think?
- I think so.

- Oh, yeah.

- For two planes, one right af--

- There were two?

- Another one just hit it.

- Yeah, two.

- I
did not know that!

- Just
another aircraft hit it.

- You coming
up in the elevator?

- I'm coming down,
I'm coming down!

- This is
serious, serious stuff.

They're evacuating
the whole building?

- You bet, it's better,

because our building's
really high.

We don't know
what's gonna happen.

- A
second plane hit?

- A
second plane hit.

- That's incred...

That's on purpose, then.

- That's definitely on purpose.

- It was
a British Airways.

- Was it?

It was a British Airways?

- It was a commercial airliner.

- Yeah,
I saw that one,

but a second one hit, too.

- Someone said it was
the British Airways hit

the second World Trade
right in the middle.

- You're kidding!

This is ing unbelievable.

ing unbelievable.

- Oh, my
God, someone's jumping.

Right there.

- I know.

- I don't
think there's any way

they can get out.

- What
can you do, exactly.

I wonder if they both
hit from the front.

Do you know that, did they
both hit from?

- On the news,
they said the second plane

came around in a
circle, linking back.

- Yeah
that second plane--

- Right, and
hit from the other side.

- It's
like Pearl Harbor.

- Yeah, yes.

- Nobody expected
it, early in the morning.

- This is
a strange new world.

- I was watching it,

I saw it smash right into it!

God!

Yeah, the people are dead.

We don't have any
idea how many people

there must have been.

- Well the
second one kind of went--

- Do you
think there were,

there might have still be
people in the building.

- No,
the second hit, man.

- That
was a different tower!

- I do know that
there were major efforts

to have disaster drills,
to have a preparedness plan

in the event of an
awful tragedy like this,

but one has to wonder how with
two gigantic skyscrapers--

- I
can't even imagine.

- How the
fire department and

can handle both in
that confined space.

- Shh!

Dude, half the people down there

have no idea what's happening.

- Let's go,
clear the area!

- Two Planes?
- Two Planes.

- Would
you believe this?

I seen the first one,

I saw the explosion,
the first one,

but I thought it was a bomb,

but then they said
no, it was a plane.

All of a sudden the other
get through the same thing.

And now I hear
somebody said the news,

that they said they're
gonna do it every half hour.

- They're gonna
fly a plane into this thing

every half hour?

- Yeah.

- Isn't it
done enough, I mean...

- We were standing after
the second one

and then just
went back to get film.

- After
the first one,

we went all the way down there.

We were on Church Street,

and I said, "I want to
get a different camera."

And we walked
back, the next one,

we were right there.

- We were
not in a good place to be

when that other plane.

- I have news for you,

I think everybody's
like leaving from here.

Everybody's leaving from here.

- Oh, yeah.

- I mean, this is ridiculous.

Who knows what can happen?

- Keep
moving, let's go!

- Hey, Jim?

- Yes, Arnie?

- They appear
to be getting the water

on those fires.

If you can see the flames
on the south tower,

which appear to be
getting lesser and lesser.

It's where the smoke is
getting progressively lighter

and lighter, indicating
that the fire officials

are getting closer to
putting this fire out.

- It's not safe.

It's not safe here!

Do me a favor and move, okay?

Alright.

- Come in.
- Go ahead.

-OK Fieid comm, number
one World Trade Center,

the 103 floor,

southwest corner and
northwest corner.

Reported to be 100 people
overcome at that location.

- Repeating,
one World Trade Center,

103rd floor, north corner,

reported to be 100
people in that location.

Also, Ladder 3's reporting,

On the 36th floor, going
up on the stairwell,

they've got numerous injuries,

repeating numerous
injuries from burns

occupied in the
stairwell at this time.

Does field com receive?

- field com receiving.

- What happened?

-Let's go, c'mon let's go!

-That way, that way everyone
that way!

-This way!

- First of all,
we was just in the building,

and we was looking
out the window,

'cause we saw the
paper going around,

and we're looking
out, all of a sudden,

we seen a plane come
from this direction.

- Were you on the same floor?

- Yeah, remember I told you.

I told you, went right
through this building

right over here.

Two blocks away, all right.

- The second plane
came from that side.

Right into the side, boom.

- Did you
feel the first one?

Were you in the first one?

- No, no, we just
looked out the window,

we were in the
building and we saw,

we said what, did the Yankees
win the World Series again?

It was like a
ticker tape parade,

we were joking around, and
then we looked out the window

and realized that
it was on fire.

We didn't hear it whatsoever.

Then we came down
to check it out.

- I saw it all.

- I was in the 50th floor
of the Millennium Hilton,

and I was getting
ready to call my wife.

I heard the whine of a jet.

It had the nose down,
it was hauling ass.

I looked up and I thought,
what is this plane doing

coming so fast, and it just
slammed right into the tower.

- Nuh
uh, you're kidding.

You're kidding me.

- It just went down.

- What?

Holy mother of God.

- And
they were hijacked?

- Apparently,
well that's what the neighbors

were just saying, that
apparently they were hijacked,

but the FBI got word that
these two planes were hijacked.

And then suddenly they have
one crashing into the building

and then next one crashing in,

about 20 minutes later.

- Hell yeah!

It was crazy, man!

- I heard the first
plane was a Cessna.

- What if it got hijacked then?

- The first one was a two-prop,

the second one was a actual
twin-engine huge plane.

- It didn't look
that big when it hit.

- No, it was huge.

- You can see the glass
shattering right now,

little-by-little.

- That was horrible.

- I couldn't get it,

it was like a big, regular jet.

- I'm not gonna
be able to get through.

- Keep
trying, try mine.

- No, I'm calling
the AmEx building.

- Stunned, to say the least.

- At 110
stories, the Twin Towers

of the World Trade
Center dominate

the New York City skyline.

50,000 people work
in these buildings,

travelling here from all
over the metropolitan area.

More than 700 firms
and organizations

from over 60 nations have
offices at the center.

The World Trade Center is
home to some of the largest

and some of the smallest
international businesses

operating today.

It is having a major
impact on the economic life

of New York and many
nations around the world.

- Whoa,
look at that damage.

What's going on?

- It's a
plane, a plane crashed.

Holy shit, it hit both towers.

Unbelievable.

- Once again,
ladies and gentlemen,

due to a plane crash at
the World Trade Center,

until further notice, there are
service changes

and there will probably
be service changes

all service to Brighton Beach
is suspended,

all W trains operate
to 36th Street only.

- I can only
imagine what's going on

on the ground over there.

- People have
been crying in the streets.

There are no phone
services down here.

People can not use
their cell phones,

they can't use their
walkie talkies,

but right now we have people
crouching behind cars,

police trying desperately
to move the crowd back,

they've moved the
crowd back quickly,

about four or five blocks.

And from what we see,
we are seeing big chunks

of the building
fall to the ground.

That there is truly
a scene of chaos

here on the ground,

and folks are looking in the air

afraid for another impact.

- Were
you here working?

- I was here earlier with
the United States Marshalls.

- And did
you hear anything?

- I heard two explosions.

- What'd you see?

- A lot of fire, just what
you're seeing right now.

- Can you say
anything to comfort those

who are concerned about
loved ones inside?

- Let me find them first, okay?

Keep safe, alright?

- Jesus Christ.

- All civilians...

- We need
volunteers in first aid!

- Oh, shit!

- Go slowly.

- Vinnie!

Vinnie, you got Stu with you?

Where's Stu?

Find him down here.

Just find him, see
if you can find him,

'cause I want to know
where he is, though.

- Come in.
- Go ahead.

- Attention all units,

by the order of
city-wide call commander,

all off-duty firefighters
and all off-duty officers

are hereby recalled, repeat,

by the orders of the
city-wide call commander,

all off-duty firefighters
and all off-duty officers

are hereby ordered to
recall immediately.

- Now speaking
about the situation

here in New York City at
the World Trade Center.

We're trying to bring
you his comments live

as best we can quickly here.

- To hunt
down and to find tho folks

who committed this act.

Terrorism against our
nation will not stand,

and now if you join me
in a moment of silence.

- President
Bush speaking from

an elementary school in Florida.

- May
God bless the victims,

their families, and America.

Thank you very much.

- Brief
comments in which

apparently we didn't
catch the beginning of it,

but he was talking
about this being

a terrorist attack,
and talks about getting

the folks responsible.

About the folks inside
the World Trade Center,

45 minutes after the first
plane crash into the building,

we have yet to hear word one.

- The fire dispatcher 449

the address to the fire?

- Listen
to me, listen to me,

you said you were
at two world trade?

And you're on the 105th floor?

Any particular corner or room?

I understand.

The fire department is on scene,

that's what I can
give you at this time.

I'll relay the
information to the units.

Understand that, sir.

Sir, I understand, I'm sorry.

Thank you.

- Fire
department 3-2-8,

what's the address?

Okay, I can only tell you
to try to remain calm,

to remain low to the
ground, the smoke rises.

Keep your mouth covered
if you can, alright?

No, you can not.

I can not update you on that.

I can only ask
you to remain calm

and stay where you are, okay?

I understand that,

it is for hundreds of
other people also, sir.

We're doing the very
best we can, okay?

We're in the building,

we're getting to you
as soon as we can.

- Fire 408.

Okay, sir.

Okay, just sit tight.

That's up to you, just
stay where you are.

Sir, I'm not a fireman,
I'm just telling these guys

where to go, just
stay where you are,

if you gotta break a
window, break a window.

Only thing I can tell you
to do is sit tight, alright,

because I got almost
every fireman in the city

coming out to help you.

Alright, they're coming,

all I can tell you is sit tight

until somebody leads
you out of there.

Just sit tight.

I'm telling you, just
stay where you are!

Don't leave your floor,
don't leave your office,

stay where you are.

I'm hanging up.

- Yeah,
how you doing?

This is the command
post in tower two

of the World Trade Center.

This is Chief Dedler,

I gotta get a run-down
of the companies,

we're in a state of confusion.

- Alright, for 8-0-8-7?

- Is
that the box number?

- That's
for 2 World Trade.

- That's where
we're at, number two,

we're in the south tower.

- Edna, Edna,

pick up 2-6-3.

Give this guy the run-down of
the number two World Trade.

- Hello?
- Yes.

- Okay, that's
engine 211, ladder 11.

Engine 44, engine 22.

- Hold
on, engine 44.

- Engine
22, engine 53,

engine 40, division
three, battalion 10.

Battalion 12,
ladder 16, ladder 2,

ladder 13, engine 221,
engine 23, engine 209,

engine 212, 279, 230,

229, 235,

220, 216, 217,

238, 214, ladder 12,

ladder 118, ladder 7, ladder 24,

high rise 1, battalion
11, engine 74,

engine 76, engine 47, engine 58,

engine 91, ladder 22,
ladder 25, ladder 35,

ladder 4, ladder 21, engine 41.

- Right, that's good.

Is there someway we can
maintain this link open?

- Alright, 10-4.

- Thank you.
- You're welcome.

- It's safer here than on the
street.

Do not open the window!

- Oh, my God!

Oh, there's people hanging
out the windows and shit,

I see a person waving a flag.

Oh, no, there's another
guy up there hanging.

Oh, my God.

It's just probably
so hot in there,

they're just burning
up, you know?

Oh, he fell out!

Oh, he fell out, the
guy with the flag!

Oh, my God!

Oh, my God,

oh, my God!

Oh, these poor in'
people.

Oh, man!

Oh, I just can't
believe what I'm seeing.

Look at all the people
walking uptown, Jamie.

Thousands of people just
walking uptown away from this,

horrible, horrible.

- Everyone
for your own safety,

please move out of this area.

- The
smell is unbelievable.

The smell of burning
wire and metal.

Unbelievable.

- He has
taken off from Florida,

where he was speaking
about a half an hour ago

at an elementary school.

He is aboard Air Force One.

- No, no,
I want to hear it.

- You want to hear it?

- They're going
to keep him in the air

at this point.

The Capitol Building, the
Treasury, and the White House

have now all been evacuated.

- A plane
crashed into the Pentagon

just a little while
after the two planes

crashed into the two towers
of the World Trade Center

here in New York.

They have also evacuated
the Capitol Building

and let's listen
in for Tom Kaminsky

in chopper 880 who joins us
again.

- Tom, we
have a question for you.

Can you get out of Manhattan?

- All of the
Port Authority crossings

are closed down as
we've been saying.

The subway service
severely disrupted,

no one really being
allowed to move anywhere.

At this point, if you
are in a safe spot

anywhere around this area,

probably the best
thing for you to do

is to just stay
exactly where you are

until this situation gets
rectified to some degree,

because it has not been
rectified to any degree yet.

- Alright, Tom
Kaminsky, we seem to be

losing him at this point.

We can tell you
about evacuations.

Manhattan is sealed off.

If you want to get in, you
cannot at this point in time.

- It is Tuesday
morning, the 11th of September,

and you will not
forget this date.

- People, let's
start walking to the east side.

- ...the
city hall park,

and the situation
down here is this,

every building in lower
Manhattan has virtually been

just emptied, and people are
now clogging the streets.

There's panic at times, people
run when they think debris

is falling, there's fear
that more might come down.

Police are trying to
push people north.

If you're in the streets,
walk slowly north.

-Come on, let's go!

- Shit.

- Oh, wow.

- People we
need everybody to please

get to a sidewalk,
get out of the street.

Keep going east or
west of the area.

Walk north, evacuate the area.

All civilians continue
walking north.

- It's
very dangerous.

This is a terrorist attack.

Let's go, they could be bombing

other buildings up here.

You don't wanna
get killed right?

- Come on, let's go!

- People we
need everybody to please get

to a sidewalk, get
out of the street,

keep going east or
west from the area.

- Let's go people,

you're supposed
to be cooperating.

- Gonna see if my guys
are all right.

- Hang in there.

Yeah, let me just talk to ya.

You good?
Lighting's okay?

- You're good.

- Joe, right?
- Joe.

- Napolitano?
- Napolitano.

- You're breathing heavy.

Where were you?

Take me through it.

- I just was in the lobby

trying to get a cup of coffee,

heard the bang, and I'm just

going around the corner,

see if my friend's all right.

I can't talk.

- Let's
go, folks, come on.

Move it up

- Please
move out of this area.

- Watch out.

- All right.

I want you to move all of your
people away from the building.

- Everybody back
up, everybody move.

- Back, everybody back,
keep moving, get back!

I don't care.

I don't care, get out.

- What's
your badge number?

- Get out, don't worry about it.

- Who is that guy?

Get that guy out of here.

- Where is he going?

- PD's out
here to stop the traffic.

- You've got civilians

walking back into the area here.

- We need some PD down here!

- Jesus Christ.

- All of that putrid
shit coming down.

- Tell them to be aware
of their surroundings.

Don't leave the
hose laying around.

you gotta take em...

- Another person fell out of
the building, all units

all units to use
caution.

- Shit.

- The
building is unstable.

Let's move to the east side.

- Let's go, let's
go man, please.

- Hey,
Ray,.

- Here, let
me get one...

- I use to go to the
firehouse with my dad

and ride along with them

back in the day when I was

you know, like the young kid.

And I use to ride on
the firetruck with them

on runs and stuff.

I guess it was just always
in my blood from that.

My dad's father
was fireman also,

so it's kinda in our blood.

My sons say they
wanna be firemen,

so we'll see what happens.

- Do you wanna be a fireman?

Yeah?

- Austin, Lisa, Cross, Wylie.

- Oh, what are you gonna
call yourself, Lisa?

- Well, in my neighborhood,
they still call me Cross,

so really my name is Wylie.

- Why can't each one
just say what they wanna

Okay.

- Well, we got you a uniform.

- Lisa Wiley, W-Y-L-I-E.

- Joanne Doria Cross.

- Laura Cross.

- Brian Cross.

- Denise Felman,

D-E-N-I-S-E F-E-L-D-M-A-N.

- When Brian was talking
to him on the phone,

it went static, and then he

lost touch of him.

It was terrible,
just not knowing,

and you know.

- We've heard so many
different stories

of where he was found.

Who found him?

Where was he, what was he doing?

What job was he doing?

He was in the towers,
he wasn't in the towers.

- My wife, Lauri, always watched

ah, any of the 9/11 shows,

so that night, she
happened to have been

watching this 102 Minutes,

and, actually, when I walked by,

and just took a peek in,

and looked, and I said,
"Lauri that was just Dad.",

and she was like, "No way."

I said, "Yeah, rewind it.",

and then I called or
texted my whole family,

and called my mother,
and notified them of it,

and then we all

watched it at our--
- Watched it.

- Yeah.

- Yeah,
watched it 30 times.

- See, they're just doing
their jobs there now.

They don't realize that these
buildings are gonna fall.

- Within 10 minutes or less.

- They don't realize
it, oh my God.

- I don't
even think it was that.

- They're just
trying to figure out

how to get the
people out, you know?

- There he is.
- There he is.

- Oh my God.

Oh God, oh God.

- It's nice to find something

to put together
all those puzzles

to see exactly what
was the right story.

Where was he stationed working

at the moment, at the time.

For me, maybe to see like

how far away was
he from surviving?

We did get that last
glimpse to see like--

- We got
that little last glimpse.

- He wasn't nervous.

He wasn't afraid.

He wasn't worried.

He was strong, working, ready.

- Oh yeah, oh no.

- He had the tank on.

- In charge, so.

- He wouldn't have
been afraid, no.

He was doing his job.

- He
was doing his job.

- You ready?

- If I take a picture,

am I going to mess
you up when I click?

- We're
gonna be like this

for two hours?

I don't believe it.

- All
right, shut the windows,

shut the ACs.

- Collapsed,
there is panic on the streets,

thousands of people
running up Church Street

which is what I'm
looking out on,

trying to get away.

- As far as I can tell,

the top half of the building,

at least half of
it, I did

to know that that.

Half of it just started
this gigantic rumble.

falling down on itself, it
collapsed.

- Oh shit.

Oh shit.

- Oh
don't you.

- Oh man.

- Help
me, help me, somebody.

- Studio,
are you on with me?

This is Chopper Five.

Studio, you copy?

Studio, the Two World
Trade just collapsed, copy?

Yeah, go ahead, go ahead.

There's a portable crew down
by the World Trade Center.

Those guys are, I don't know if
they're all right or not.

I didn't copy.

I did not copy that.

All right, are you hearing me?

Studio, are you
hearing me right now?

Okay, yeah, anybody
who can hear me the--

The studio wants you to shoot as
much tape as possible,

as much tape as possible, copy?

- Help,
help.

- How you doing today?

State police

about 90 in a 65.

So you live in Springfield?

On Quick Silver Drive?

You still live on
Quick Silver Drive?

- Yeah.

- I'll
be right with you.

Okay, sir, 90 miles
an hour in a 65 zone

is $270 fine.

- I don't
see the building.

Did the building just disappear?

Are you sure?

I don't see the other
World Trade Tower.

- It's
just so much smoke

from the first building.

- It looks
almost like a mushroom cloud

exploded into this
billowing, billowing smoke

look at that.

That is about as
frightening a scene

as you will ever see.

- Can you go in
the other room, please baby?

Just go watch some TV.

- ...the South Tower

just apparently collapsed.

- Honey, there
is no second building.

It's gone, it's gone.

- Go, go.

- Honey, stop it.

- I don't
know what to do.

I can't get downstairs.

I don't know what we should do.

- Just, you're
gonna sit right here,

and we'll be fine.

- Yes, Raphael?

Hi, it's Kate in 25D.

Oh, we're not
evacuating, are we?

They what?

- World Trade
Center Tower has collapsed.

- We should evacuate?

So is everybody downstairs?

- What's happening?

- The World
Trade Center's blown up.

We're just going
to get some air.

Keep your apartment door shut

if you have clean air in there.

Yeah?

Oh , forget about it.

- What?

- Forget about this.

- Oh.
- It's just a cloud.

- The
roof of the building

we can say is not where
it was 10 minutes ago.

Lower Manhattan was
simply completely

enveloped in smoke,
visibility zero.

- Debris,
it looks like a nuclear

war happened here.

You can't see the sky at all.

It's all grey.

- Right now I'm on
Broadway and Leonard Street.

I'm in a crowd,
and we are escaping

an enormous cloud
of dust and debris.

- Ladies
and gentlemen, there are

times in our lives
that are life-changing,

where your life can
never be the same,

and this appears, certainly,
to be one of them.

- Where do we go?

- We can't
go in the street.

We cannot go in the street.

- What do we do?

- Stay here until the
dust...

You cannot even breathe outside.

- I
don't know

No, you cannot even

- Any unit
operating near Two World

Trade Center, urgent.

Any unit at Number Two
World Trade Center.

- This is the
condition of my building.

Firemen are coming in.

-Oh God.

- Got a cell phone?

- Two, two.

- What am I calling?

I have a cell phone.

- Hand it to me.

- Cell phone

- What am I calling?

What am I calling?

- You
know what, Charlie,

I'll come with you.

- I'm
going to Manhattan.

- Okay, one.

- Four, seven, four.

- Two, one, two.

- Four, seven.

- Four, seven, four.

Is this your wife's you're
calling?

Yeah, hello?

Hold on one second, I have
your husband here, okay?

- Can you
get an outside line?

- Yeah.

-'Cause I gotta call someone
and tell them I'm OK.

- Hello?
Mom?

I'm all right.

- Just talk to her.

Don't try to listen.

-I'm alright.

I'll call you back.

- Oh my God.

- Yeah.

Hey, who else am I calling here?

Who else are we calling here?

You wanna call your family?

As he said, everybody's dead.

They're going back out.

Do you wanna call your?

Charlie, do you have another,

Charlie, do you have another
set of gloves do ya?

Oh my God.

- Studio,
can you hear me?

This is Kai can you here me?

No I do not.

We do have guys down there,

and I talked to some of them.

You know, I don't know.

This is like a dream, man.

Yeah, a nightmare.

- Hello?

I can't see a thing.

It's possible.

- If you're just
joining us,

we're hearing that the
first plane was hijacked.

- It's
possible, it's possible.

- Plane that
hit the second tower

of the World Trade Center.

- They're showing
video of it, it's gone.

Oh my God, all those
people down there.

Jennie, Jennie, do
you know how many

people were in that building?

There's like 30 to 40,000
people per building.

- We're
only looking at one.

Yes, it's gone.

Just disappeared.

It's gone, Jennie, it's gone.

It's completely gone.

- Just
looked around and saw

just a buckling of the tower.

- Oh my God.

- And it
just looked like it

collapsed within itself.

You could just see the
top of the tower collapse.

We can't tell what
happened to the bottom half

of the tower from here.

- Have
you seen any people

being evacuated?

I know that people are fleeing,

but have you seen
any of the injured

being evacuated from the area?

I know there are so many

who are down there to help them.

- We have
not actually been able

to get close enough
to see actual

distance at the scene
because, obviously,

at this point, it's
still not secure.

- Let's
go, back it up.

Make a hole, make a ing
hole!

Make a ing hole!

Make a ing hole!

- Get the cameras out of here.

Let's go, get off now, go.

Walk! Walk!

Get back, let's go.

- On the
other side of the barrier.

Go on, the other
side of the barrier.

The other side.

On the other side,
up there, up there.

Everybody up there.

- What happened?

- The roof simply caved in.

It collapsed.

I need some water.

- Give
him some water.

This guy right here.

Give him some water.

- Sit down, sit down.

- Engine 221 I'm at
the World Trade Center.

We're at the scene
of the collapse.

- You all right?

- Yeah.

In, deep breath in,

in, hold it, in hold it.

Out, o, in.

- Somebody has

I need water, I need water.

- It's salt water.

- Right
there

you can get water and
everything that you need.

Right there.

- Are you okay?

- I don't know.

- Are you hurt?
- No.

- No, that's
nothing, nothing hurts.

Why don't you sit
down for two minutes?

Try to calm down.

- I think
a head wound,

but he's going to be okay.

Take a minute.

A minute's not gonna matter.

- That man
who saved our lives.

What's your name?

Liutenant McGinn, Tim
McGinn.

- Blew out the
window with his pistol.

We all would have died.

- Water.

- We're moving
some people, be advised.

We're moving some people to,

we're setting up an ad-hoc

ah an ad-hoc emergency post.

We need EMS personnel
we could use more people,

cause the place is filling up
with ashes.

- You're not suppose to be
going in there, bro, get out.

-Pick up Mike.

- I need to get up to 25th.

- I'm the last one.

- There's
nobody up on 25th?

- No, they evacuated
everybody down.

They probably all went down to
the bus.

- This side
of the building come down?

- I don't know.

Something came down, I
couldn't see.

- It was pretty
clear at one point,

and then there's a whole
bunch of smoke and glass,

and I think we're just about the

last ones in this
building right now.

I think you should leave.

Everybody else is gone.

-OK

I'll just make sure that there's

nobody else coming downstairs.

- What do
you think happened?

- I hear the top of
the building fell down.

Fell over us.

I don't know, I haven't
seen outside yet.

- The tower
collapsed into the ground

just about 10 minutes ago.

Kelly's joining us live.

Where are you now?

You okay?

- Yeah, I'm okay.

I'm 7th Avenue South.

I'm about 10, 15 blocks north.

I'm looking at the North Tower,

still heavy smoke
coming out of it,

but I can tell you that I'm

looking at blue sky where I was

looking at the South Tower
of the World Trade Center.

- I can tell you the
reaction on the street

there are people sobbing.

There are people frantically

trying to dial
their cell phones.

Many of them don't
know that service

has been cut off.

Everybody is sharing what little

information they
have with each other,

but I can tell you that people

are very, very frightened.

- All right,
thank you, Kelly Edwards

reporting live from downtown

where so many
thousands and thousands

of people are waiting
to hear the fate

of the loved ones after
the World Trade Center

South Tower
completely collapsed,

the North in flames.

Here's what we do know about the

apparent hijackings
of these jet liners

that crashed into the buildings.

One of the planes was
hijacked out of Boston,

according to FFA sources,

and now we're learning
that another source,

speaking on a
condition of anonymity

says that second plane
was flown out of Newark.

- I think it's terrible.

It's a tragedy.

I think we should go to war now.

- My personal opinion
is we should go to

Bin Laden, all those
Arabic countries

and just blow them
up, kill them.

That's it, honestly, kill them.

- World
Trade Center blew up.

- How's
it make you feel?

- How's it make me feel?

It makes me feel wonderful.

The ing World Trade
Center just blew up.

Dude it,

dude, take this
camera out of my face.

- These animals,
they don't deserve

to live on this earth.

They should eliminate them.

- And we should--

- Pulverize them, the mothers.

- And we should retaliate
right away, that's it,

and I wish that it
could be done today,

like they did to us.

That's all I can say.

- Oh my God,
oh my God, oh my God.

street, what's going on?

- Can I ask
you to keep filming?

I'm gonna go get another tape.

- I can't
get off the island.

I can't get off the island.

Yeah, I'm okay, Mom.

All right, okay.

Love you, too, bye.

Yeah, dude, I was 15 minutes

away from being
in that building.

- You
must know a lot of

people in that building.

- Hell
yeah, my whole floor.

- Which
building do you work in?

- I work
38th floor on.

- Oh my
God are you kidding?

- I was 15 minutes.

I'm getting all these calls.

My mom just called.

- Yeah, can't
get through to anybody.

- Hello?

Hey, I was late for work

'cause I watched Monday
Night Football last,

Monday Night Football
saved my life.

I was 15 minutes away from

being in that building.

- Yeah, we copy.

Yes, I can just
about make you out.

If you speak slowly enough,

I can answer all the
questions you have.

It is hard to tell
from this point.

Again, because I am exactly five

miles away from it.

No, I can't really give you
an honest opinion on that.

I will tell you that the fire

appears to be spreading,

rather than subsiding,

and, again, obviously,
there's firefighting issues,

trying to get
water up that high,

but I really can't
tell you whether or not

the building is leaning or not.

- Frank?

- Frank?

- I'm out
here, I just called in.

- Frank?

- Frank?

- Where'd
he go, where'd he go?

- We've
gotta get out of here.

- Oh my God.

- You guys, the
other one might collapse.

- You have
to get out of here.

- Let's
just walk to the river.

- Oh, shit.

- Here's your choices,
Brooklyn Bridge or the street.

Please go this way.

Thank you very much.

You too, please.

- .. that's totally
enveloped Lower Manhattan.

What we can tell
you is the critical

thing for people to do right now

if you are in lower Manhattan,

move north, slowly and orderly.

You need to keep the
streets clear, folks.

You have to get out of
this area, track north.

There are no trains
running through this area,

and really it's a scene
that's still developing.

It is a fluid scene,

and people need to realize
they need to get out of here.

- The fire continues
to burn there.

- Yeah.

- And there
have to be questions

on the part of the fire
department at this point

about the structural
integrity of that building

and whether they want
to send any people in

because they try to
respond to these things

by sending fire
fighters up the stairs

to fight the fire, but
when you're talking

about an explosion
of this magnitude,

that amount jet fuel up there,

they would have to ask
themselves questions

about whether they
want to send those men

in to fight the
fire or just let it

burn itself out.

- How many, how many
masks did you get?

How many masks did you get?

- Watch
your back fella.

- Chief, can I
ask you a real quick question?

What are they telling you?

Like what are you suppose to do?

What's your plan?

What's that?

- I can't tell you
anything, I'm sorry.

- Just not in
any terms of what happened,

but we're just trying
to figure out what

- We're just putting
on equipment right now.

- Oh my God.

- Oh.

- Oh my God.

- Both towers down.

I hope they evacuated
everybody out

of that area because.

- Oh my God.

Oh my God.

- We've
got to get out of here.

- Holy shit.

- Oh my God.

- Does anybody
see Kenny, over?

- Don't do it,
Danny, just suck it in.

- We're
heading down towards

One World Trade Center.

- We
are unable to make

any kind of communication, over.

- Oh, I
don't see any building.

- What?

- Oh my.

- There are fire
fighters and there are police.

- Oh my God.

- As
quickly as possible.

People who are near the area
are

- Nothing
sweetheart, go lie down.

- The top of
the building just collapsed.

- Go lie down, baby.

Turn around, lie down.

- Get daddy
to erase the whole tape.

- Devastating toll.

The World Trade
Center is no more.

- There you see it.

- Oh my God.

- Earlier One
World Trade Center collapsed.

Now you can see the collapse

of the second tower.

- Oh my God.

- Move over.

- Michael
don't lose me.

Don't lose me.

- Ma'am, are you okay?

Do you need some water?

It's okay, it's okay.

- I think
that was the second

building going down.

- Oh, shit.

Thank the ing god
we got out of there.

- Unbelievable.

It seems, which way
do you think it fell?

It seemed to fall straight down.

It seems that maybe
some of it might have

fallen over towards
the Hudson River

a little bit.

- What happened?

- It collapsed.

The top floors collapsed down.

I saw it blow and
then ran like hell.

Thank God, I'm 69,
but I can still run.

There's gotta be firemen
trapped back there, though.

- Anyone
here

emergency

Does anybody have

- What's
your location?

- And I
thought it was thunder,

but there is blue sky,

so there's no way
it could be thunder,

so I stayed out there, whoa.

- Can I ask
you a couple of questions?

- I'd rather not.

Bad day, thank you.

Do you know where
everybody's going?

- No, I don't.

- They're
evacuating everybody

from the area.

It's gonna be okay.

We gotta go.

I gotta try to get home.

- Spencer

it was exploded.

- First, was it like

when it exploded?

- Yeah, look Spencer.

It's not there anymore,
the World Trade Center.

Right, Dadda?

It's not there anymore.

- As I was
filming Callie watching

the towers burn, I
had this impression

that I was maybe,

using her.

- Hey, honey, how's it going?

- What's up?

- Where've you been?

- Hey Rexie.

Just chillin'.

- I had the idea
of maybe I shouldn't do this,

but that notion
went away quickly,

and I kept filming.

Often when I look
back at the footage,

I'm glad that I
didn't stop filming.

I'm proud that
the footage I took

could help others
understand how people

felt that day.

- You
wanna sit out here?

- Yeah.

- Yeah I remember, vividly.

I believe it was my first day
of kindergarten, actually,

and I was sick.

A lot of people think
when you're a child

and you see horrific things,

it doesn't affect them as much,

but I feel like it kind of
affects you a little more

'cause you're more vulnerable.

Like I don't think
about it all the time,

but when it's brought up,

it definitely brings back

a lot of memories, bad memories.

- As I recall, your
mother kept trying

to have you go back
into our bedroom.

- Yeah, she was
like, "Go watch Dora."

- To watch cartoons, and
just to keep you away.

- And I couldn't 'cause
of all the stimulation,

and Mom was like crying,

and we had no clue what to do.

It was like the
first time something

like this has ever happened.

I mean, I'm four years old,

and it was just not
a great day, yeah.

- We stayed at your
grandmother's place

for three days in Putnam County.

- Okay, so I guess--

- We left because the
city, it smelled so bad.

It smelled like burning rubber.

It was terrible.

There was just a lot of bad air.

And I remember when I got there

just sitting looking
out at the lawn

just sort of in a daze.

- What
do you do to be safe?

- My knee pads and my helmet.

- Oh, okay, and
that keeps you safe, right?

- Yeah.
- Okay,

are you fast on the scooter?

- So, four days
after September 11th,

Callie's mother and I
decided to separate,

and there was a feeling of,

"Well I don't know if I'm
gonna be alive tomorrow."

'Cause we didn't know, and
there was a lot of fear.

We have not revisited
that subject since.

- Well, yeah, we haven't
necessarily talked about it,

but every year we do
watch it together,

and it brings back
a lot of emotions.

- A lot of couples
looked at themselves,

and said, "What if we're
not around tomorrow?

"I wanna be happy today.",
after September 11th.

- Shit.

- I've
been in regular contact

with the vice-president,

secretary of defense, the
National Security Team,

and my cabinet.

We've taken all appropriate
security precautions

to protect the American people.

- We will assist you
guys to New Jersey.

I can't answer any individual
questions at this time.

Everyone has to
listen as a group.

Long Island Rail Road limited
service in the subways.

Long Island Rail Road,
limited service.

- 34th and 12th
otherwise go over

the 59th street bridge,
that's it.